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33 results for Help Desk Support Manager in Westlake, OH

Onboarding & Customer Support Specialist

Greater Cleveland, OH
onsite
Permanent / Full Time
48000.00 - 60000.00 USD / Yearly
We are looking for an Onboarding & Customer Support Specialist to help new customers get started smoothly and confidently with our platform in Greater Cleveland, Ohio. In this role, you will combine customer guidance, technical problem-solving, and proactive outreach to create a positive early experience for every client. The ideal candidate is comfortable leading virtual training sessions, answering setup questions, and spotting opportunities to improve adoption during the onboarding journey. Responsibilities:• Guide new clients through account activation, platform setup, and key feature education using video meetings and written communication.• Support customers with data uploads, system connections, and configuration tasks so they can begin using the platform effectively.• Review early usage activity to identify customers who may need additional assistance and reach out with timely support.• Create, refine, and maintain onboarding guides, quick-start materials, and client-facing documentation to improve the new user experience.• Respond to service-related questions and basic technical issues, documenting interactions and follow-up actions through support ticket workflows.• Partner with customer-facing teams to ensure onboarding progress, client concerns, and setup milestones are clearly communicated.• Help customers navigate CRM-related workflows and resolve common user issues within a Windows-based support environment.
2026-08-12T21:03:42Z

Office Manager

Akron, OH
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
We are looking for an organized and personable Office Manager to support daily operations at a behavioral health practice. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-office activities accurate and efficient. The role combines administrative coordination, patient scheduling, and financial record handling in a clinical setting with onsite providers. Responsibilities: • Welcome patients upon arrival, manage the check-in process, and help maintain a welcoming and supportive front-desk experience. • Respond to incoming phone calls, address routine inquiries, and arrange appointments based on provider availability. • Enter and update patient and office information accurately to keep records current and organized. • Collect copayments at the time of visit and record each transaction in accordance with office procedures. • Oversee general administrative support tasks that help the office run smoothly from day to day. • Monitor supply levels, place orders as needed, and ensure essential office materials remain available. • Assist with accounts payable activities, including organizing invoices and supporting timely processing. • Use Microsoft Office and Outlook to manage communication, scheduling, and routine documentation.
2026-09-04T18:18:39Z

Office Manager

Medina, OH
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
We are looking for an organized and proactive Office Manager to support daily operations in Medina, Ohio. This position plays a central role in keeping the office running efficiently by coordinating administrative activities, supporting team needs, and ensuring projects and schedules stay on track. The ideal candidate is resourceful, detail-oriented, and comfortable balancing people support, office organization, and problem-solving in a fast-paced environment. Responsibilities: • Coordinate day-to-day office operations to maintain an efficient, well-organized workplace environment. • Support employee onboarding activities and help reinforce accountability across the team. • Manage records, files, and documentation systems to ensure information is accurate and easy to access. • Oversee scheduling, organize meetings, and prepare materials or presentations needed for internal discussions. • Lead administrative and operational projects from planning through completion while tracking progress and follow-up actions. • Anticipate team needs, address obstacles proactively, and research solutions to support business operations. • Administer office-related software tools, including setup, usage support, and ongoing process improvements, with strong use of AI and Google Workspace. • Assist with vendor coordination and provide customer service support as needed to maintain smooth external and internal communication.
2026-08-19T15:08:45Z

Credit Manager

Westlake, OH
onsite
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
We are looking for an experienced direct hire Credit Manager to oversee the full accounts receivable cycle for a manufacturing organization in Westlake, Ohio. This individual will play a key role in maintaining healthy receivables, evaluating customer credit exposure, and strengthening communication across sales and finance teams. The position is best suited for someone who can work independently, build strong customer relationships, and identify practical ways to improve credit and collection processes. Responsibilities:• Oversee day-to-day credit and collections activities across the full accounts receivable process, from reviewing open balances to supporting timely payment resolution.• Monitor receivables aging and take proactive steps to reduce overdue balances while maintaining accurate account status and follow-up records.• Evaluate customer creditworthiness, recommend credit limits, and place or release credit holds based on risk, payment behavior, and business needs.• Partner closely with sales and internal stakeholders to address account issues, support customer decisions, and balance service with sound credit practices.• Manage cash application oversight to help ensure incoming payments are posted correctly and customer accounts remain current and accurate.• Build productive relationships with customers to resolve disputes, encourage timely remittance, and support long-term account health.• Review existing workflows and recommend process enhancements that improve efficiency, reporting visibility, and use of available systems and tools.• Support a sizable accounts receivable operation tied to a business with approximately $100 million in annual revenue, ensuring consistent credit discipline and collection follow-through.
2026-09-01T15:34:03Z

Citizen Support Specialist

Cleveland, OH
onsite
Temporary to Hire
17.10 - 18.50 USD / Hourly
We are looking for a Citizen Support Specialist to join a city service team in Cleveland, Ohio. This onsite role is a contract opportunity with the potential to become permanent for someone who enjoys helping the public, managing a high volume of inquiries, and providing clear guidance across city programs and services. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to remain focused and accurate in fast-paced customer interactions. Responsibilities: • Respond to a high volume of inbound resident calls each day and deliver courteous, solution-focused support. • Record, update, and monitor service requests within the city’s customer relationship management system with a high level of accuracy. • Provide residents with dependable information about municipal services, public programs, community events, and city facilities by using approved reference tools and knowledge resources. • Follow established call handling procedures to resolve inquiries directly or direct them to the appropriate department when further action is needed. • Assist callers with property and location-related questions by using internal lookup tools, mapping resources, and related city systems. • Support communication with residents who have limited English proficiency by accessing translation services when appropriate. • Maintain confidentiality and precise documentation throughout every interaction and data entry task. • Contribute to consistent service delivery by adhering to scripted guidance, workflow expectations, and quality standards in a structured call center environment.
2026-09-02T20:28:39Z

Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T13:33:44Z

AP/AR Manager

Westlake, OH
onsite
Permanent / Full Time
78000.00 - 80000.00 USD / Yearly
We are looking for an AP/AR Manager to support and strengthen daily accounting operations for a manufacturing organization in Westlake, Ohio. This position will play a central role in accounts payable, accounts receivable, billing, and selected close-related activities while helping improve workflows across the function. The ideal candidate brings strong Excel skills, practical experience guiding a small team, and a proactive approach to building efficient, scalable financial processes. Responsibilities:• Lead day-to-day activities across accounts payable, accounts receivable, and billing to maintain timely and accurate financial processing.• Supervise and support a small team, including assigning work, monitoring performance metrics, assisting with hiring efforts, and providing training and coaching.• Review invoice processing and payment workflows, including three-way matching, to strengthen accuracy and internal control.• Oversee corporate card administration and related documentation to ensure expenses are recorded and reconciled properly.• Contribute to monthly close support by preparing account information, assisting with reconciliations, and helping maintain reporting accuracy.• Develop and refine administrative and accounting procedures that improve consistency, efficiency, and accountability across the department.• Partner with stakeholders to introduce new tools, software enhancements, and practical automation opportunities using Excel, AI, and system integrations.• Track operational performance through KPIs and recommend process improvements that support continuous improvement goals.• Assist with financial reporting activities by organizing records and providing dependable transactional and summary data for leadership review.
2026-09-01T15:43:48Z

Accounting and Finance Man/Director

Avon, OH
onsite
Permanent / Full Time
120000.00 - 150000.00 USD / Yearly
We are seeking a hands-on Accounting & Finance Director to lead the day-to-day accounting and FP& A function while bringing a strong operational and analytical mindset to a growing $40M distribution business.This role is ideal for someone who enjoys doing hands-on work in both traditional accounting and financial planning and analysis —using financial data, NetSuite, and process improvements to strengthen controls, improve visibility, and help leadership make better business decisions.Key Responsibilities<ul><li>Lead the accounting team and serve as primary finance business partner to the CFO and leadership team</li><li>Own and oversee the monthly, quarterly, and year-end close process, ensuring timely and accurate financial reporting.</li><li>Own and oversee core accounting activities including general ledger, accounts payable, accounts receivable, reconciliations, accruals, and fixed assets.</li><li>Maintain the integrity of financial information within NetSuite and identify opportunities to better leverage the system.</li><li>Oversee and improve inventory accounting, including reconciliations, reserves, adjustments, and inventory-related controls.</li><li>Analyze and manipulate large data sets in Excel and NetSuite to support complex customer billing, reporting, forecasting, and business analysis.</li><li>Oversee payroll administration and coordinate employee onboarding/offboarding, benefits administration, and related HR processes.</li><li>Partner with operations and leadership to analyze gross margin, pricing, inventory, purchasing, freight, operating expenses, and profitability.</li><li>Improve and develop meaningful KPIs, reporting, dashboards, and financial analysis to improve visibility into business performance.</li><li>Own budgeting, forecasting, cash flow planning, monthly reporting, and variance analysis. Prepare and support lender, board, and private equity sponsor reporting requirements.</li><li>Evaluate accounting processes, systems, workflows, reporting, and internal controls to identify risks, inefficiencies, and improvement opportunities.</li><li>Lead automation, reporting, and process improvement initiatives across accounting, order-to-cash, procure-to-pay, inventory management, and financial reporting.</li><li>Serve as a financial partner to operational leaders, translating financial results into actionable business insights.</li><li>Coordinate with external auditors, tax providers, banking partners, and other outside advisors as needed.</li><li>Help establish scalable accounting and finance processes to support the company’s continued growth.</li></ul> Ideal CandidateThe ideal candidate is a strong accountant and FPA leader who also thinks like an operator. This person understands that accurate financials are the foundation—but the real value comes from using those numbers to improve margins, create efficiencies, and drive better business decisions. WORK HOURS8-5pm with flexible start and end time SYSTEMNetsuite
2026-08-25T18:33:44Z

Systems Administrator III

Bedford, OH
onsite
Permanent / Full Time
109000.00 - 123000.00 USD / Yearly
We are looking for an experienced Systems Administrator III to support and enhance a complex enterprise technology environment. This role is ideal for a hands-on infrastructure specialist who can manage Windows-based systems, strengthen identity and access services, and contribute to reliable IT operations across both on-premises and cloud platforms. The successful candidate will bring strong technical judgment, practical scripting ability, and a proactive approach to system performance, security, and continuity. Responsibilities: • Administer and maintain Windows server and desktop environments to ensure stable, secure, and efficient day-to-day operations. • Manage identity and access services across on-premises Active Directory, Group Policy, and Entra ID to support user lifecycle and policy enforcement. • Develop and use PowerShell scripts to automate routine administration, streamline support tasks, and improve operational consistency. • Support a broad Microsoft ecosystem that may include Intune, Azure, SharePoint, virtualization platforms, SaaS applications, and endpoint management tools. • Monitor infrastructure health, troubleshoot technical issues, and resolve escalated incidents involving systems, access, performance, and connectivity. • Contribute to IT planning by recommending infrastructure improvements, aligning technical solutions with operational goals, and supporting long-term system strategy. • Apply best practices for security, storage, backup, disaster recovery, and data protection to strengthen resilience and reduce operational risk. • Assist with advanced infrastructure technologies such as clustering, Hyper-V, and related Microsoft platform services when required.
2026-08-25T18:43:41Z

Financial Planning & Analysis Manager

North Olmsted, OH
onsite
Permanent / Full Time
140000.00 - 180000.00 USD / Yearly
We are looking for a Sr Financial Planning & Analysis Manager to provide finance leadership for manufacturing and distribution operations in Cleveland, OH This role partners closely with supply chain, commercial, and accounting teams to turn operational activity into clear financial insight and support profitable decision-making. The position also leads planning, forecasting, reporting, and business analysis that improve visibility into costs, margins, capital priorities, and long-term performance. Responsibilities:• Lead financial planning and analysis for manufacturing, distribution, transportation, and broader supply chain activities, ensuring alignment with business goals.• Prepare monthly reporting packages, annual operating plans, long-range forecasts, and key performance metrics for supply-focused functions.• Partner with accounting teams to confirm accurate treatment of actual results and maintain consistency between reported results and forecast assumptions.• Provide decision support to operational and commercial leaders by translating plant, distribution, and supply chain performance into financial impact.• Evaluate spending trends, cost variances, and margin drivers, then present actionable recommendations to improve performance against plan and prior periods.• Build and maintain financial models and forecasting tools that support global supply operations and strengthen management visibility.• Develop cost analyses for sourcing decisions, including make-versus-buy evaluations and product standard costing reviews.• Support capital planning by assessing investment assumptions, preparing financial justification, and reviewing the expected business impact of proposed projects.• Contribute to cash flow forecasting and special projects by coordinating financial inputs across multiple business units and functional teams.
2026-08-07T16:34:09Z

Project Management Specialists LL.US.13-1082

Cleveland, OH
remote
Temporary / Contract
34.00 - 35.50 USD / Hourly
We are looking for an experienced sourcing and commodity management specialist to support procurement strategy and supplier performance for a long-term contract position based in Cleveland, Ohio. This role focuses on guiding competitive sourcing activity, strengthening supplier partnerships, and helping the business achieve cost, quality, and delivery objectives. The ideal candidate brings strong commercial judgment, analytical capability, and the ability to manage contracts and sourcing initiatives from planning through execution. Responsibilities: • Shape sourcing and negotiation approaches for goods, services, and materials to support business priorities and secure favorable commercial outcomes. • Lead competitive bid activities, including quote and proposal processes, and drive supplier selection through contract award. • Review pricing submissions, financial information, and market data to identify value opportunities and support informed purchasing decisions. • Manage supplier and vendor agreements, including contract administration, performance tracking, and issue resolution. • Assess supplier capabilities across quality, delivery, service, and cost metrics to strengthen supply continuity and reliability. • Support commodity and account strategies by contributing to planning efforts for key categories and strategic supplier relationships. • Establish and monitor sourcing targets and service expectations to ensure procurement activities meet operational needs. • Conduct supplier and market research to compare options and maintain alignment with organizational standards. • Coordinate cross-functional sourcing efforts and provide project support for procurement-related initiatives as needed.
2026-08-24T17:33:45Z

Purchasing Manager

Westlake, OH
onsite
Permanent / Full Time
60000.00 - 85000.00 USD / Yearly
We are looking for an experienced Purchasing Manager to lead procurement operations and support efficient material planning for our client in Westlake, Ohio. This role is responsible for building dependable supplier relationships, improving purchasing performance, and ensuring the timely availability of materials needed to meet business demands. The ideal candidate brings strong commercial judgment, operational discipline, and a solid understanding of purchasing processes, including support for electrical-related materials and components. MUST HAVE: Electrical Construction experience Responsibilities:<ul><li>Experience supporting purchasing, procurement, vendor management, or supply chain operations. </li><li>Knowledge of purchase orders, invoices, approval workflows, and material planning.</li><li>Familiarity with bill of materials (BOM) processing and material estimation. </li><li>Strong organizational skills with high attention to detail and accuracy. </li><li>Effective written and verbal communication skills for vendor and internal stakeholder interaction. </li><li>Ability to manage multiple priorities and follow established processes in a fast-paced environment. </li></ul>
2026-08-31T19:18:45Z

Financial Planning & Analysis Manager

Hudson, OH
onsite
Permanent / Full Time
120000.00 - 140000.00 USD / Yearly
We are looking for a Sr FP& A and Operations Analyst to join our team. This role will partner closely with leaders across finance, operations, supply chain, engineering, and commercial teams to turn business data into clear insights that support smarter decisions. The ideal candidate brings strong analytical judgment, a hands-on understanding of business performance, and the ability to evaluate profitability, efficiency, and growth opportunities in a dynamic manufacturing environment. Responsibilities:• Create and refine financial models that guide decisions related to operations, commercial performance, and long-term business strategy.• Prepare sensitivity and scenario analyses covering factors such as pricing movements, labor costs, sourcing strategies, tariffs, production efficiency, and capital spending.• Contribute to the annual budget cycle, recurring forecast updates, and longer-range planning activities to support enterprise objectives.• Assess the financial outcomes of process changes, expansion efforts, and investment opportunities, translating findings into practical recommendations.• Examine profitability across customers, product lines, programs, and operational areas to highlight risks and improvement opportunities.• Evaluate manufacturing performance through analysis of productivity, labor usage, overhead absorption, inventory levels, and capacity utilization.• Work collaboratively with cross-functional stakeholders to identify operational and financial improvement opportunities and support performance management efforts.• Develop reporting and presentation materials for executive reviews, strategic planning discussions, and external financial conversations.• Support business improvement initiatives, including operational transformation and footprint optimization, while helping strengthen a data-informed decision-making culture.
2026-08-10T21:28:37Z

IT Systems & Infrastructure Engineer

Greater Cleveland, OH
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
We are looking for an IT Systems & Infrastructure Engineer to support and strengthen a complex technology environment in Greater Cleveland, Ohio. This position will help maintain secure, reliable, and efficient infrastructure across core business systems, network services, and manufacturing-related platforms. The ideal candidate brings strong technical depth across Microsoft ecosystems, enterprise applications, and cybersecurity practices, along with the ability to improve system performance through automation and integration. Responsibilities:• Administer and optimize server, directory, messaging, and cloud-based platforms to ensure dependable day-to-day operations across the business.• Support network infrastructure by maintaining connectivity, security, and performance for firewalls, switches, routers, and related technologies.• Manage enterprise systems and manufacturing-facing applications, including ERP-connected environments, to promote stable and efficient business processes.• Develop and maintain automation, scripts, and API-based integrations to streamline administration, reduce manual effort, and improve data flow between systems.• Oversee backup, recovery, patching, and vulnerability response activities to protect infrastructure availability and reduce operational risk.• Implement and support endpoint management and cybersecurity controls that strengthen device security and align with organizational standards.• Monitor infrastructure health, troubleshoot technical issues, and resolve system problems affecting users, applications, and production support environments.• Contribute to reporting and analytics capabilities by supporting database-driven solutions and system data accessibility for operational decision-making.
2026-08-27T17:28:48Z

Human Resources (HR) Manager

Macedonia, OH
onsite
Permanent / Full Time
85000.00 - 115000.00 USD / Yearly
We are looking for an experienced Human Resources (HR) Manager to lead day-to-day HR operations for a growing workforce in Macedonia, Ohio. This role is ideal for a hands-on, detail-oriented individual who can strengthen employee support, improve core HR practices, and build effective processes across the organization. The position will partner with leaders and employees while helping ensure a smooth experience across onboarding, benefits, and employee relations. They are looking for a strong and experienced HR Manager to join their team! This is a direct hire position with standard in office business hours. Responsibilities:• Direct the human resources function and provide practical support across the full employee lifecycle.• Design, refine, and put into practice HR policies, procedures, and internal guidelines that improve consistency and compliance.• Serve as a primary resource for employee relations matters, addressing workplace concerns with care and sound judgment.• Support a workforce of 300+ employees• Oversee onboarding activities, employee setup, and orientation processes for new hires, contract staff, and frequent personnel changes.• Administer benefits programs, including health insurance and retirement plans such as 401(k), and coordinate annual plan updates with providers.• Review and update HR manuals, employee packets, and related documentation to keep materials accurate and organized.• Partner with recruiting efforts by assisting with hiring activities and helping meet changing staffing needs.• Work closely with the safety team to align HR practices with workforce support and operational requirements. They do offer a competitive benefits package; medical/dental/vision, 401K with a match, PTO, paid holidays, insurances, and MORE! Apply today if you are interested!
2026-08-11T18:49:08Z

Plant Controller

Lorain, OH
onsite
Permanent / Full Time
135000.00 - 145000.00 USD / Yearly
We are looking for a Plant Controller to lead financial and operational oversight for our manufacturing site in Lorain, Ohio. This position partners closely with plant leadership to strengthen performance, support customer commitments, and guide sound business decisions across production, warehousing, and shared support activities. The role also contributes to local leadership discussions by aligning financial discipline with operational goals and maintaining accountability for site results. Responsibilities:• Direct financial and operational control for the warehouse and supporting business functions to ensure efficient site performance.• Partner with production and leadership teams to improve output, control costs, and support reliable delivery for customers.• Oversee manufacturing cost accounting activities, including standard costing, cost analysis, and ongoing review of plant performance drivers.• Lead the month-end close process by preparing accurate financial results, reviewing variances, and communicating key insights to management.• Develop budgets, forecasts, and performance reports that help leadership make informed operational and financial decisions.• Coach and motivate cross-functional teams while promoting accountability, continuous improvement, and strong execution across the site.• Participate in local management discussions to coordinate priorities across operations, finance, sales support, and product-related activities.• Maintain appropriate financial governance, reporting accuracy, and authorized business signatory responsibilities for the U.S. entity.
2026-09-01T12:04:14Z

Director of HRIS

Cleveland, OH
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for a Director of HRIS to oversee HR operations and ensure accurate coordination across benefits, payroll, pension, and finance systems in Cleveland, Ohio. This role is ideal for a data-oriented leader who can strengthen system connectivity, improve reporting, and support complex employee benefit administration across a large multi-entity environment. The position offers the opportunity to shape process improvements, contribute to strategic decisions, and potentially lead a team as the function continues to grow. Responsibilities:• Oversee the performance and alignment of HRIS-related platforms to support seamless interaction among benefits, payroll, pension, and finance functions.• Manage reconciliations by comparing benefit invoices with payroll records and enrollment data to confirm accuracy and resolve discrepancies.• Administer employee movement across separate parish systems, ensuring records remain current when individuals transfer between organizations.• Develop and deliver reporting that supports financial balancing, operational monitoring, and leadership decision-making.• Evaluate system and workforce data to identify patterns, highlight risks, and recommend practical enhancements to processes and controls.• Support ongoing HR technology initiatives, including implementation-related activities and efforts to expand current system capabilities.• Partner with benefits and operational stakeholders to maintain reliable data flows for entities and their associated benefit programs.• Provide leadership within the HRIS and benefits technology space, with the option to supervise direct reports as the role evolves.
2026-08-14T16:58:44Z

Cloud Engineer

Bedford, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Cloud Engineer to provide hands-on infrastructure and cloud support for a long-term contract opportunity. This role will focus on maintaining and improving Microsoft-based cloud and endpoint environments while ensuring reliable day-to-day system performance. The ideal candidate brings strong expertise in Azure, Entra ID, Intune, and related enterprise technologies, along with the ability to contribute quickly in a dynamic environment. Responsibilities:• Administer and support Microsoft Azure services to maintain a secure, stable, and scalable cloud environment.• Manage identity and access capabilities through Azure Active Directory and Microsoft Entra ID, including user provisioning and policy enforcement.• Oversee endpoint management activities using Microsoft Intune and SCCM to support device configuration, compliance, and software deployment.• Provide system engineering support across cloud and infrastructure platforms, resolving issues and improving operational efficiency.• Assist with integration-related technical work tied to merger and acquisition activities, including environment alignment and access coordination.• Support virtualized infrastructure components within VMware environments and help sustain overall platform availability.• Partner with internal teams to troubleshoot infrastructure and cloud issues and implement effective technical solutions.
2026-08-25T19:28:38Z

Document Coord Sr

Mayfield Heights, OH
remote
Temporary / Contract
20.00 - 21.33 USD / Hourly
We are looking for a detail-oriented Document Coordinator to support high-volume document and mail operations in Mayfield Heights, Ohio. This Long-term Contract position is ideal for someone who is comfortable working with digital systems, handling sensitive records, and maintaining accuracy across indexing, scanning, and data entry tasks. The role focuses on ensuring incoming materials are reviewed, organized, and routed correctly while supporting efficient document retention and retrieval processes. Responsibilities:• Examine incoming documents, confirm key information, and classify each item for proper handling within internal systems such as PeopleSoft.• Investigate incomplete submissions, locate missing details when possible, and direct items to the appropriate processing path.• Receive and organize incoming mail, group materials into workable batches, and distribute items to support timely processing.• Scan physical records and prepare files for indexing so they can be accurately entered into electronic workflows.• Enter document-related information into computer systems with a strong focus on precision and consistency.• Manage records according to retention and storage guidelines, including preparation for secure filing or disposal.• Carry out document shredding after processing is completed and destruction requirements have been met.• Retrieve archived or scanned files upon request and forward them to the appropriate recipients or teams.• Maintain productivity while following the assigned work schedule and established workplace practices.• Perform additional clerical and document-handling duties as needed to support daily operations.
2026-08-27T14:41:40Z

Business Systems Analyst

Westfield Center, OH
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for a Business Systems Analyst to support finance-focused initiatives in Westfield Center, Ohio. This Long-term Contract position will work closely with cross-functional stakeholders to clarify business needs, shape requirements, and help align technology solutions with financial operations and reporting goals. The role combines business analysis, data understanding, and strong collaboration across technical and non-technical teams in a hybrid work environment. Responsibilities: • Collaborate with partners across finance-related functions, including accounting, treasury, actuarial, audit, and planning teams, to understand operational workflows and translate business objectives into actionable analysis. • Gather, document, refine, and confirm both functional and non-functional requirements, ensuring shared understanding across business and technical groups while addressing gaps or conflicting viewpoints. • Define financial data needs for reporting, dashboards, and analytical use cases, including support for ongoing reporting obligations and future enhancements. • Evaluate connections between core finance applications and external data sources to help maintain reliable information flow and support business reporting needs. • Analyze business challenges, assess downstream impacts, and present well-reasoned options and recommendations to guide decision-making. • Use a consultative approach to interpret stakeholder questions, identify underlying needs, and convert them into clear solution concepts, features, and detailed requirements. • Contribute to feature development and backlog refinement in Jira or a similar Agile tool, helping teams organize priorities and advance delivery work effectively. • Partner with internal teams, vendors, and offshore resources to coordinate analysis activities, facilitate communication, and support accountable execution. • Support a hybrid work model by collaborating onsite in Westfield Center, Ohio on key team days and participating remotely as business needs allow.
2026-08-17T18:28:46Z

Software Engineering Manager

Greater Cleveland, OH
onsite
Permanent / Full Time
120000.00 - 160000.00 USD / Yearly
We are looking for a Software Engineering Manager to lead embedded software initiatives supporting advanced digital power control products in Greater Cleveland, Ohio. This position combines hands-on technical leadership with people management, guiding firmware design for real-time systems while helping a small engineering team deliver reliable, production-ready solutions. The ideal candidate brings deep experience in embedded development, strong collaboration skills, and a practical approach to building high-performance control software. Responsibilities:• Direct the design and delivery of embedded software for digital power control applications that produce DC and AC power outputs.• Define and develop real-time firmware architectures for MCU, DSP, or FPGA-based platforms using C, C++, or comparable low-level programming languages.• Supervise, coach, and develop a team of 2 to 5 engineers through regular feedback, technical guidance, code review oversight, and performance management.• Partner with hardware, systems, and product stakeholders to establish software requirements, technical interfaces, and implementation priorities.• Promote disciplined engineering practices by strengthening source control usage, test coverage, coding standards, and technical documentation.• Oversee the software lifecycle from early concept and design through release, production support, and post-deployment improvement.• Troubleshoot challenging embedded system issues in laboratory settings, identifying root causes and driving corrective action.• Support project and team needs with occasional travel of up to 10%.
2026-08-12T20:58:39Z

Patient Service Representative

Shaker Heights, OH
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a Patient Service Representative to support patient-facing financial counseling and administrative services for a healthcare organization in Shaker Heights, Ohio. This contract-to-permanent opportunity is ideal for someone who combines strong customer service abilities with experience handling insurance-related information in a clinical setting. The person in this role will help patients navigate registration, coverage verification, scheduling coordination, and travel-related arrangements while maintaining accurate records and clear communication with internal teams and external contacts. Responsibilities: • Verify patient insurance coverage and confirm demographic and account details to support accurate billing and service coordination. • Communicate with patients, payer representatives, and outside vendors to obtain, update, and clarify required information. • Assist with patient registration activities and ensure records are complete, current, and properly documented. • Coordinate appointments and support patient scheduling needs while responding to changes and special requests. • Arrange transportation or other travel-related accommodations for patients when needed. • Provide courteous front-line service by answering questions, resolving routine concerns, and directing issues appropriately. • Maintain organized documentation using Microsoft Office tools and internal office processes. • Work closely with the Revenue Cycle Manager and site leadership to support daily operational needs across assigned locations.
2026-08-11T12:38:41Z

Controller

Westlake, OH
onsite
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
We are looking for an experienced Controller to lead the full accounting function for a manufacturing business in Westlake, Ohio. This position plays a central role in maintaining accurate financial reporting, strengthening internal controls, and providing operational insight that supports sound business decisions. The ideal candidate brings a hands-on approach to financial leadership, a strong understanding of inventory and cost accounting, and a commitment to continuous improvement across finance and operations. Responsibilities: • Direct the company’s accounting operations, including general ledger oversight, period-end close activities, and financial reporting accuracy. • Lead the monthly and year-end close cycle, ensuring timely results and compliance with internal policies and applicable accounting standards. • Maintain a disciplined control environment with particular focus on cash management, inventory accuracy, and risk mitigation. • Partner closely with plant leadership, supervisors, and senior management to communicate financial performance and provide actionable analysis. • Oversee inventory accounting and product costing to support margin visibility and ensure transactions are reflected correctly through operational processes. • Prepare budgets and quarterly forecasts, analyze variances against plan and prior periods, and present findings during business review meetings. • Manage the external audit process and coordinate required documentation, schedules, and follow-up actions. • Support payroll administration and serve as the primary finance partner for key HR-related processes. • Identify opportunities to improve efficiency, reduce cost, and expand the use of reporting tools, business systems, and AI-driven insights. • Complete special projects, financial analyses, and other assigned duties as business needs evolve.
2026-09-01T14:18:41Z

Accounts Payable Clerk

Middleburg Heights, OH
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Accounts Payable Clerk to join a service organization in Ohio. This contract opportunity with permanent potential is well suited for someone who is comfortable working in a fast-paced office environment, enjoys accurate data handling, and is eager to build long-term experience in accounting support. The role offers a steady schedule and the chance to contribute across accounts payable and administrative functions while developing professionally. Responsibilities: • Review, enter, and maintain payment and revenue-related information with a strong focus on accuracy and timeliness. • Handle invoice processing activities, including coding, verifying details, and preparing items for payment completion. • Investigate mismatched records or incomplete information by gathering backup documentation and resolving issues efficiently. • Support check run activities and other accounts payable tasks to help keep vendor payments on schedule. • Scan, file, and organize electronic records so documentation remains complete, accessible, and audit-ready. • Coordinate with internal teams to obtain needed information, answer questions, and keep work moving toward deadlines. • Perform routine data entry and general office support duties that assist daily accounting and operational needs.
2026-08-26T20:43:55Z

Director of Marketing

Cleveland, OH
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a strategic and hands-on marketing leader to shape demand generation, strengthen brand presence, and support revenue growth for our team in Cleveland, Ohio. This role partners closely with sales and external stakeholders to build targeted campaigns, expand partner-driven programs, and turn marketing activity into measurable pipeline impact. The ideal candidate brings strong B2B marketing experience, a data-focused mindset, and the ability to personally execute campaigns, automation, and follow-up strategies in a fast-moving environment. Responsibilities: • Lead integrated marketing initiatives that increase brand recognition, generate valuable opportunities, and contribute to business growth. • Develop and run partner-focused campaigns that support chamber and association relationships, coordinating outreach, promotions, and follow-up activities. • Create repeatable marketing frameworks for partner programs and events, ensuring leads are captured, nurtured, and advanced efficiently. • Work closely with sales leadership to align campaign priorities, account-based marketing efforts, and conversion strategies across target audiences. • Plan and execute event marketing programs from promotion through post-event engagement, measuring results and refining future efforts. • Manage marketing automation and campaign workflows in HubSpot while maintaining accurate tracking and reporting across the funnel. • Monitor campaign performance using data and analytics, translating results into actionable recommendations that improve return on investment. • Collaborate across teams to produce messaging and content that clearly communicates the company’s value in energy management and sustainability services.
2026-09-02T14:28:40Z