31 results for Systems Analyst in Westfield, NJ

Analyst

Mount Kisco, NY
onsite
Permanent
150000 - 200000 USD / Yearly
We are looking for an experienced Client Service Advisor to join our team. This role focuses on providing strategic guidance to clients in areas such as estate planning, tax strategies, and investment analysis. The ideal candidate will have strong expertise in financial advising and a proven ability to deliver personalized solutions to meet client needs. Candidate needs to hold CFP designation. Qualified CFP candidates can email resume directly to joe.ciavardini@roberthalf Responsibilities:• Advise clients on estate planning strategies to protect and manage their assets effectively.• Develop tailored tax planning solutions to optimize financial outcomes for clients.• Conduct detailed investment analyses to identify opportunities and mitigate risks.• Build and maintain strong client relationships by providing exceptional service and clear communication.• Collaborate with clients to create comprehensive financial plans that align with their long-term goals.• Monitor market trends and equity investments to provide informed recommendations.• Prepare detailed reports and presentations to communicate financial insights and strategies.• Ensure compliance with financial regulations and industry standards in all advisory services.• Utilize advanced financial tools and software to enhance analysis and decision-making processes
2026-03-06T00:00:00Z

Risk Analyst

Bordentown, NJ
onsite
Permanent
120000 - 140000 USD / Yearly
Our client is looking for an experienced Risk Analyst to join their team in the Bordentown, New Jersey area. In this role, you will play a critical part in identifying, assessing, and mitigating risks across various domains within the organization. You will collaborate with senior management to ensure effective governance and regulatory compliance while supporting the organization's strategic goals. Salary is 120,000 - 140,000. Benefits include health insurance, 401k, and PTO. Responsibilities:• Oversee the organization's enterprise risk management initiatives, including credit, market, compliance, and operational risk programs.• Continuously monitor and evaluate risk management activities to ensure alignment with the organization’s mission and strategic objectives.• Enhance enterprise risk management processes and systems to improve efficiency in risk assessments.• Lead discussions within the Enterprise Risk Management Committee and provide solutions to address risk-related challenges.• Identify and verify risk areas within the organization, ensuring comprehensive risk assessments are conducted.• Develop risk assessments for new products or significant modifications to existing offerings.• Serve as a subject matter expert to guide departmental leaders in implementing effective governance and risk management strategies.• Analyze and report on key risks and their interdependencies, helping senior management maintain a focus on robust risk management.• Ensure compliance with regulatory requirements and industry standards related to risk management.
2026-02-13T00:00:00Z

Data Analyst

New York, NY
onsite
Temporary
66.5 - 77 USD / Hourly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in New York City, New York. This role involves leveraging data to identify patterns, detect anomalies, and provide actionable insights to enhance decision-making processes. The ideal candidate will have strong analytical skills and expertise in fraud investigation and prevention. Responsibilities: • Analyze large datasets to uncover trends, anomalies, and patterns that indicate potential fraud. • Develop and implement fraud detection strategies using advanced analytics and tools. • Collaborate with cross-functional teams to enhance fraud prevention mechanisms and policies. • Conduct thorough investigations into suspected fraudulent activities and provide detailed reports. • Create visual representations of data findings to effectively communicate insights to stakeholders. • Utilize anti-fraud techniques to mitigate risks and safeguard organizational assets. • Maintain accurate and organized records of investigations and analytical processes. • Monitor and evaluate the effectiveness of fraud prevention strategies and recommend improvements. • Stay updated on industry trends and emerging technologies related to fraud analytics. • Provide training and support to team members on fraud detection tools and methodologies.
2026-03-12T00:00:00Z

Workday Systems Integration Analyst

New York, NY
onsite
Contract / Temporary to Hire
63.3365 - 73.337 USD / Hourly
We are looking for a skilled Workday Systems Integration Analyst to join our team in New York, New York. This Contract to permanent position offers the opportunity to lead integration efforts for Workday Finance, ensuring seamless connectivity with other systems. The ideal candidate will bring technical expertise in Workday integrations and financial processes along with strong functional knowledge to support operational excellence. Responsibilities: • Oversee the integration of Workday Finance modules with external systems, ensuring efficient data flow and functionality. • Develop and maintain technical solutions, including APIs, to support seamless system interactions. • Collaborate with stakeholders to gather and analyze business requirements for integration projects. • Configure and manage Workday systems to align with organizational needs and compliance standards. • Provide troubleshooting and support for integration-related issues, ensuring minimal disruption to operations. • Create comprehensive documentation for integration processes, configurations, and system updates. • Lead efforts to optimize integration performance and scalability. • Coordinate with cross-functional teams to ensure successful implementation of integration solutions. • Develop client-side scripts to enhance system functionality and user experience. • Stay updated on Workday capabilities and industry trends to recommend improvements.
2026-03-13T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Respond promptly to service desk tickets, ensuring timely resolution of technical issues. • Provide support for Windows systems, including installation, updates, and troubleshooting. • Manage and maintain Active Directory accounts, including user access and permissions. • Diagnose and resolve basic technical problems related to hardware, software, and network connectivity. • Assist end-users with Windows 10 issues, ensuring efficient and effective solutions. • Document and track support requests to maintain accurate records and improve service delivery. • Collaborate with team members to identify and implement improvements in support processes. • Offer guidance and training to users on system functionalities and best practices. • Escalate complex issues to higher-level support teams when necessary. • Monitor system performance and proactively address potential problems.
2026-03-11T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service. Responsibilities: • Provide technical support for Mac computers, Apple devices, and associated hardware. • Manage and configure devices using MDM technologies such as Jamf Pro. • Administer user accounts and permissions via tools like Okta. • Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems. • Ensure proper setup and maintenance of devices through configuration management. • Assist with deployment and management of Rippling software. • Collaborate with team members to identify and address technical challenges. • Deliver timely and effective solutions to enhance user experience. • Document and track support requests to maintain accurate records. • Stay updated on emerging technologies to improve support services.
2026-03-13T00:00:00Z

Logistics Analyst

Uniondale, NY
onsite
Temporary
30 - 35 USD / Hourly
Our team is seeking a motivated Import Specialist for a temp-to-hire opportunity with a reputable & growing company located in Uniondale, NY. In this role, you will support import operations, ensure compliance with customs regulations, and provide excellent communication with vendors and internal teams. This is an excellent chance to build your career in international logistics while working in a face paced environment. Key Duties:<ul><li>Coordinate and track import shipments to ensure timely delivery</li><li>Prepare and review import documentation (invoices, bills of lading, packing lists, etc.)</li><li>Communicate with customs brokers, freight forwarders, and vendors to resolve shipment issues</li><li>Ensure compliance with U.S. customs laws and import regulations</li><li>Manage database entries and maintain accurate records for all import transactions</li><li>Assist with tariff classifications, duty calculations, and audits</li><li>Collaborate with internal teams to support business needs</li></ul>
2026-03-10T00:00:00Z

Financial Analyst

Plainview, NY
onsite
Temporary
24 - 26 USD / Hourly
We are looking for a dedicated Financial Analyst to join our team! This role offers the opportunity to contribute to meaningful financial insights while honing your analytical skills! Opportunity for growth beyond! Responsibilities:• Perform in-depth revenue analysis to identify trends and opportunities for growth.• Utilize advanced Excel skills to manage and interpret financial data effectively.• Assist in the preparation of financial forecasts and budgets.
2026-03-11T00:00:00Z

Financial Analyst

Irvington, NY
onsite
Permanent
80000 - 100000 USD / Yearly
We are seeking a results-driven Financial Analyst/Associate (Pricing) to join our Finance & Analytics team. In this role, you will play a key part in developing and executing pricing strategies, analyzing customer profiles and market dynamics to optimize decisions that drive profitability and long-term value. You will build, maintain, and enhance pricing models to support business partners and actively identify process improvements that lead to greater operational outcomes. This position is ideal for a strategic thinker with strong analytical skills who thrives on transforming complex data into actionable business recommendations.
2026-03-09T00:00:00Z

Financial Analyst

Elmsford, NY
onsite
Permanent
70000 - 100000 USD / Yearly
A well‑established organization in Westchester County is seeking a highly analytical and strategic Pricing Analyst to support the development, execution, and continuous improvement of its pricing function. This role plays a key part in shaping pricing strategies, enhancing cross‑departmental processes, and delivering insights that strengthen operational performance and profitability. The ideal candidate has strong quantitative skills, enjoys solving complex business problems, and thrives in a collaborative environment. Key ResponsibilitiesPricing Strategy & Execution<ul><li>Develop and implement pricing strategies aligned with customer needs and company profitability goals.</li><li>Build, maintain, and refine pricing models that support decision‑making across sales, operations, and finance.</li></ul>Data Analysis & Insights<ul><li>Analyze customer profiles, historical sales trends, and geographic dynamics to recommend pricing actions.</li><li>Use analytical tools and platforms to uncover business challenges and provide data‑driven recommendations.</li><li>Prepare clear, concise reports and presentations for management summarizing findings and proposed solutions.</li></ul>Cross‑Functional Collaboration<ul><li>Partner with sales, operations, finance, and other teams to support pricing initiatives and ensure consistency across the organization.</li><li>Assist operational teams with adopting new pricing tools, dashboards, and reporting systems.</li></ul>Process Optimization<ul><li>Identify opportunities to improve pricing processes, tools, and workflows.</li><li>Participate in continuous improvement and Lean‑related activities to enhance efficiency and productivity.</li><li>Support the integration of new models, systems, or methodologies into existing operations.</li></ul>Reporting & Continuous Improvement<ul><li>Ensure the ongoing enhancement of pricing analysis tools, data models, and reporting frameworks.</li><li>Monitor and measure the success of implemented strategies and recommend iterative improvements.</li></ul>
2026-02-25T00:00:00Z

Financial Analyst

Upper Saddle River, NJ
onsite
Permanent
80000 - 90000 USD / Yearly
We are looking for a dedicated Financial Analyst to join our team in Upper Saddle River, New Jersey. The ideal candidate will excel in financial analysis and modeling, supporting the organization’s decision-making process with accurate insights and data-driven recommendations. This role is an excellent opportunity for someone who is detail-oriented and passionate about turning complex financial data into actionable strategies. Responsibilities:<ul><li>Manage daily financial operations for the speaker bureau, including budgeting, forecasting, accruals, and variance analysis</li><li>Develop and oversee Statements of Work (SOWs), ensuring required approvals</li><li>Create and manage budgets, proposals, and complex SOWs</li><li>Prepare and deliver monthly budgets, accrual reports, and financial updates</li><li>Partner with Program Directors to review monthly accruals</li><li>Ensure accurate reconciliations and client-ready financial reports</li><li>Provide invoicing details to Accounts Receivable for timely billing</li><li>Set up new projects, including job numbers and records</li><li>Ensure compliance with internal and client SOPs</li><li>Support client meetings, accrual discussions, and process improvement efforts</li></ul>
2026-02-27T00:00:00Z

Financial Analyst

New York, NY
onsite
Permanent
90000 - 100000 USD / Yearly
We are looking for an experienced Financial Analyst to join our team in New York, New York. This position plays a key role in managing budgets, overseeing financial reporting, and ensuring compliance with grant agreements. As part of our non-profit organization, you will collaborate closely with program and regional staff to support financial planning and analysis for global programs and initiatives. Responsibilities: • Collaborate with program and regional teams to create detailed budgets and forecasts for various programs, grants, departments, and offices worldwide. • Manage financial reporting across departments, regions, and grants, ensuring adherence to specific guidelines outlined in grant agreements. • Provide guidance to departments and regional staff on budgeting, allocation processes, and financial reporting requirements. • Develop and maintain templates for restricted and unrestricted grant budget-to-actual reports, ensuring accurate tracking and timely updates. • Monitor grant balances and prepare detailed reports on a monthly basis or as requested. • Support the organization in meeting financial compliance standards for both restricted and unrestricted funding sources. • Analyze financial data to identify trends and provide actionable insights for decision-making. • Ensure proper allocation of resources in alignment with organizational goals and grant requirements. • Assist in preparing financial models to evaluate program feasibility and sustainability. • Work closely with leadership to improve financial processes and reporting mechanisms.
2026-03-12T00:00:00Z

Senior IT Systems Administrator

New York, NY
onsite
Contract / Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for an experienced Senior IT Systems Administrator to join our team in New York, NY. This is a Contract to permanent position, offering an exciting opportunity to support and enhance the IT infrastructure of a dynamic organization in the museum and art gallery sector. The ideal candidate will have a strong background in managing IT systems, ensuring seamless operations, and implementing best practices for security and efficiency. Responsibilities: • Manage and maintain SaaS services, endpoint security, vendor relationships, and IT inventory to ensure smooth day-to-day operations. • Oversee technical support for end-users, addressing issues promptly to maximize productivity. • Lead hardware and software deployment, troubleshooting, and maintenance efforts. • Collaborate with People Operations to streamline onboarding and offboarding processes, including equipment provisioning through Rippling. • Administer and optimize office networks, ensuring robust connectivity and reliability using Ubiquiti. • Support Google Workspace operations, maintaining functionality and resolving issues as needed. • Work closely with internal development teams to provide technical assistance for proprietary applications. • Implement security best practices across IT systems and networks to safeguard organizational data. • Ensure the functionality of Google Meet and AV equipment within conference rooms to support uninterrupted meetings. • Standardize processes and establish operational best practices to improve transparency, speed, and quality.
2026-03-11T00:00:00Z

Customs Analyst

New York, NY
remote
Temporary
50 - 54.06 USD / Hourly
We are looking for a meticulous and detail-oriented Senior Financial Analyst to join our team in New York, New York. In this role, you will focus on customs analysis and international trade compliance, ensuring accurate adherence to regulations and optimizing duty mitigation opportunities. This is a long-term contract position offering stability and an engaging environment for professionals passionate about data analysis and global trade processes. Responsibilities: • Evaluate and extract bills of materials to assess eligibility for free trade agreements. • Apply specific rules to determine qualification status for free trade agreements. • Ensure compliance by following established internal procedures governing trade agreement analysis. • Collaborate with supply chain teams to request necessary certificates from suppliers. • Review and verify certificates provided by suppliers for accuracy and compliance. • Examine historical customs broker entry data to identify opportunities for post-entry claims. • Assist in filing post-entry claims, including reconciliation, post-summary corrections, and duty drawback. • Support additional duty mitigation programs as required to enhance cost efficiency. • Prepare datasets and analyze information to ensure compliance with customs regulations. • Coordinate effectively with stakeholders to streamline processes and maintain regulatory standards.
2026-02-26T00:00:00Z

Software Engineer

New York, NY
onsite
Permanent
160000 - 240000 USD / Yearly
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. This role is ideal for a driven, detail-oriented individual with expertise in full-stack development and a passion for creating high-performance applications. The ideal candidate thrives in fast-paced environments and enjoys building solutions that delight users. Responsibilities: • Develop and maintain full-stack applications using TypeScript, React, and React Native. • Design, implement, and optimize low-latency systems and performance-sensitive software. • Collaborate with cross-functional teams to deliver high-quality solutions that meet user needs. • Contribute to the development of mobile applications with expertise in React Native. • Write clean, efficient, and scalable code to ensure optimal application functionality. • Debug and troubleshoot technical issues to maintain system reliability. • Participate in code reviews and provide constructive feedback to team members. • Stay up-to-date with emerging technologies and incorporate best practices into development processes. • Work in an entrepreneurial environment, taking ownership of projects and driving them to completion. • Engage with product teams to understand user requirements and deliver impactful solutions.
2026-03-12T00:00:00Z

Software Engineer

New York, NY
onsite
Permanent
160000 - 250000 USD / Yearly
We are looking for a talented Software Engineer to join our dynamic team in New York, New York. In this role, you will leverage your expertise in full-stack development to create innovative software solutions that enhance user experiences. If you thrive in fast-paced environments and enjoy building impactful applications, this opportunity is perfect for you. Responsibilities: • Design, develop, and maintain high-quality software solutions using TypeScript, React, and React Native. • Collaborate with cross-functional teams to deliver seamless user experiences across web and mobile platforms. • Optimize applications for performance and scalability, ensuring low-latency and efficient functionality. • Implement and test new features to continuously improve product offerings. • Troubleshoot and resolve technical issues to maintain system reliability. • Contribute to the development of performance-sensitive applications that meet user needs. • Participate in code reviews and provide constructive feedback to uphold coding standards. • Stay updated on industry trends and emerging technologies to drive innovation. • Apply entrepreneurial thinking to create solutions in a startup environment. • Work on projects related to sports or similar industries, if applicable.
2026-03-12T00:00:00Z

Software Engineer

Oyster Bay, NY
onsite
Permanent
100000 - 140000 USD / Yearly
We are on the search for a Software Engineer to join our team located in Oyster Bay, New York. The role encompasses processing customer applications, maintaining customer records, and resolving customer inquiries. The Software Engineer will also monitor customer accounts and take suitable action. Responsibilities • Develop and test software using VB or Objective C • Implement systems design and software development • Conduct unit testing and integrated system testing • Develop databases using Oracle and/or SQL • Work collaboratively within a team or independently as required • Handle customer inquiries and resolve them efficiently • Process customer credit applications with accuracy • Maintain customer credit records meticulously • Monitor customer accounts and take necessary action • Gain knowledge of Inventory and Manufacturing-related systems
2026-03-13T00:00:00Z

Portfolio Analyst

Staten Island, NY
onsite
Permanent
110000 - 120000 USD / Yearly
110,000 - 120,000 benefits:<ul><li>hybrid</li><li>health</li><li>dental</li><li>vision</li><li>paid time off</li></ul>Our client, a rapidly expanding financial services company based in Staten Island, is seeking a Portfolio Analyst to join their team. This is an excellent opportunity for a detail‑oriented candidate looking to grow within a collaborative and stable organization. Key Responsibilities<ul><li>Analyze and monitor a portfolio of restructured loans and commercial credits.</li><li>Conduct thorough credit analysis, risk assessments, and ongoing portfolio reviews.</li><li>Track and evaluate loan repayment performance, identifying trends, issues, and variances.</li><li>Prepare regular portfolio reports and recommend actions to mitigate risk.</li><li>Partner with internal teams to support underwriting, compliance, and lending decisions.</li></ul>Qualifications<ul><li>4+ years of experience in credit analysis, loan restructuring, workout, or portfolio management.</li><li>Strong analytical and financial modeling skills.</li><li>Experience monitoring loan performance and repayment activity.</li><li>Bank credit training strongly preferred.</li><li>Excellent communication skills and ability to interpret complex financial data.</li></ul>This company offers an excellent benefits and compensation package. To apply email a resume in a word format. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.
2026-02-27T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives. Responsibilities: • Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues. • Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams. • Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally. • Handle service ticketing requests, ensuring timely and effective resolution of reported problems. • Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance. • Escalate unresolved technical problems to networking or system administration teams for further investigation. • Collaborate with team members to implement solutions that enhance system performance and user experience. • Maintain up-to-date knowledge of desktop technologies and assist with certifications when required. • Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
2026-03-12T00:00:00Z

Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary
23 - 27 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Bridgewater, New Jersey. In this long-term contract role, you will provide essential technical support to ensure seamless operation of computer systems, mobile devices, and related technologies. This position requires strong problem-solving abilities and a customer-focused approach to addressing technical issues. Responsibilities: • Diagnose and resolve hardware and software issues for desktop computers and mobile devices. • Configure, maintain, and troubleshoot desktop workstations, including Windows 10 systems. • Provide support for Active Directory administration and related user access requests. • Ensure proper imaging and deployment of desktop hardware across the organization. • Assist with the installation and maintenance of office automation tools and software. • Deliver remote and in-person technical assistance to employees as needed. • Document technical issues and solutions in detail for future reference. • Collaborate with other IT teams to address complex system problems. • Conduct routine system checks and updates to ensure optimal performance. • Educate users on best practices for utilizing technology efficiently.
2026-02-16T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week. Responsibilities: • Deliver prompt and efficient IT support to address technical issues and minimize disruption. • Manage and respond to incoming support tickets through the Service Desk system. • Prioritize and resolve tickets systematically, ensuring urgent matters are handled first. • Adjust configurations, utilities, and software settings for both local and remote systems. • Maintain clear and detailed documentation of IT processes and resolution methods. • Collaborate on special projects to enhance IT services and infrastructure.
2026-03-11T00:00:00Z

Accounting Analyst

White Plains, NY
onsite
Permanent
65000 - 70000 USD / Yearly
Are you ready to take your accounting career to the next level with a fast-growing and collaborative finance team? We’re working with a standout company in White Plains on a permanent Bookkeeping opportunity and this is a team that truly values growth, innovation, and work-life balance. Why You’ll Want This Role: Flexible Hybrid Schedule: 3 days in the office, 2 days work from homeRobust Benefits: Medical/Dental/Vision coverage, 401k with a 3% match after 1 year (immediate contributions allowed)Paid Time Off: Enjoy 12 major holidays plus a competitive PTO structureCollaborative Team: Join a group passionate about excellence, teamwork, and personal development Who You Are for the Role:Motivated to build your finance and accounting career in a dynamic, fast-paced environmentTech-savvy with large ERP software experience; NetSuite a plus, but not requiredComfortable working with multiple internal and external stakeholdersAdaptable, detail-oriented, and dedicated to continuous learning and process improvement
2026-02-13T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in New York, New York. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support and troubleshooting for our organization. This role is ideal for someone with a strong technical background and excellent problem-solving skills. Responsibilities: • Provide first-level technical support to users by addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently while maintaining timely communication with end-users. • Perform basic troubleshooting for Windows environments, identifying and resolving technical problems. • Administer and maintain Active Directory, including user account setups and modifications. • Assist with the installation, configuration, and updates of Windows 10 operating systems. • Ensure the proper functioning of IT systems by monitoring performance and implementing necessary fixes. • Document and track all support activities to maintain accurate records and improve processes. • Collaborate with team members to escalate and resolve complex technical issues. • Deliver exceptional customer service by providing clear guidance and support to users. • Maintain compliance with organizational IT policies and procedures.
2026-03-11T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems. Responsibilities: • Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues. • Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops. • Manage identity and access tools, such as Okta, to ensure secure user access. • Track and update service tickets using Jira Service Desk while maintaining thorough documentation. • Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks. • Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise. • Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management. • Assist with onboarding and offboarding processes, including hardware setup and lifecycle management. • Offer hands-on troubleshooting for onsite IT equipment when necessary.
2026-03-12T00:00:00Z

Operations Specialist

New York, NY
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a detail-oriented Operations Specialist to join our team on a contract basis in New York, New York. In this role, you will play a key part in supporting various operational functions and ensuring seamless coordination between departments. This position requires excellent organizational skills, a proactive mindset, and the ability to collaborate with multiple teams. Responsibilities: • Provide proactive support to management across diverse projects and activities. • Oversee omnichannel operations by managing daily pending orders, assisting stores with inquiries, and maintaining communication with fulfillment centers. • Collaborate with the warehouse team regularly to address inventory needs and operational challenges. • Submit chargebacks and monitor fraud-related KPIs to uphold security standards. • Approve custom leisurewear texts and ensure packaging stock is adequately maintained through inventory monitoring and ordering. • Track and address online order rejections to improve customer satisfaction. • Partner with the Client Service team to provide actionable feedback and resolve issues with the third-party logistics supplier. • Facilitate cross-functional collaboration by effectively working with multiple teams and departments. • Attend and follow up on weekly meetings to ensure progress on key initiatives. • Maintain a high level of attention to detail and prioritize tasks effectively while managing time efficiently.
2026-03-11T00:00:00Z