1 result for Receptionist in Westerville, OH

Columbus, OH
remote
Temporary
17.00 - 20.00 USD / Hourly
We are looking for a candidate with Bilingual (Spanish/English) abilities, who is success-driven and detail-oriented to join our team! In this role, you will connect with customers who are behind on payments, assess their situations, and determine the best course of action to support them. This is a long-term contract position, offering an excellent opportunity to develop your skills and contribute to a dynamic and customer-focused environment. Responsibilities:• Engage with customers to understand their financial situations and identify appropriate solutions.• Assist in creating payment plans or transitioning customers to saver programs based on their needs.• Maintain a structured schedule, adhering to assigned lunch and break times to ensure consistent coverage.• Deliver exceptional customer service, building trust and rapport with clients during interactions.• Utilize planning and organizational skills to manage multiple customer accounts effectively.• Process payments accurately and efficiently while adhering to company guidelines.• Communicate clearly and professionally with customers to provide information and resolve concerns.• Collaborate with team members to share insights and improve customer service strategies.• Follow established procedures to meet organizational goals and deadlines.• Adapt to customer needs and demonstrate flexibility in handling various scenarios.
2026-03-03T16:58:42Z