<p>We are looking for a detail-oriented Medical Front Desk / Billing Clerk to join a thriving healthcare team in Portland, Maine. This role offers a unique opportunity to grow professionally in a supportive environment, with potential advancement into an Office Manager position. Enjoy a four-day work week with Fridays off, alongside generous benefits that include health insurance, paid vacation, and more.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting patients and handling inquiries with professionalism and care.</p><p>• Process medical billing tasks accurately and efficiently, ensuring compliance with industry standards.</p><p>• Maintain and update patient records, ensuring confidentiality and attention to detail.</p><p>• Coordinate patient scheduling to optimize office workflows and enhance service delivery.</p><p>• Handle insurance claims and related documentation, resolving discrepancies as needed.</p><p>• Provide exceptional customer service, addressing patient concerns and fostering positive relationships.</p><p>• Utilize computer systems and software for administrative tasks, demonstrating strong technical skills.</p><p>• Collaborate with healthcare staff to ensure seamless communication and efficient operations.</p><p>• Uphold a high level of organization and attention to detail in all administrative duties.</p><p>• Contribute to the overall success of the office by supporting team goals and adapting to evolving needs.</p>
<p>We are looking for a proactive and detail-oriented Medical Front Desk / Billing Clerk to join a growing healthcare team in Portland, Maine. This position offers excellent growth opportunities, including potential advancement to Office Manager, and a four-day workweek with Fridays off. The role requires someone who is eager to learn, has strong administrative and customer service skills, and thrives in a fast-paced medical office environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting patients, scheduling appointments, and handling inquiries.</p><p>• Perform medical billing tasks, including insurance claims processing and payment tracking.</p><p>• Maintain accurate patient records and ensure confidentiality of sensitive information.</p><p>• Collaborate with healthcare staff to ensure smooth office workflows and patient satisfaction.</p><p>• Address customer service needs by responding to patient questions and resolving issues promptly.</p><p>• Utilize computer systems effectively for scheduling, billing, and record-keeping.</p><p>• Assist with administrative tasks, such as filing, data entry, and correspondence.</p><p>• Support office efficiency by identifying areas for improvement and implementing solutions.</p><p>• Provide courteous phone etiquette when answering calls and directing them appropriately.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine.<strong> Scheduled Shift: Monday – Friday, 7:00 a.m. - 3:30 p.m., rotating Saturdays, 7a.m. - 12 p.m</strong>. In this long-term contract position, you will play a crucial role in ensuring smooth patient admissions and maintaining compliance with organizational and regulatory standards. This role offers the opportunity to make a meaningful impact by delivering exceptional service and accuracy in a healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform medical necessity checks while ensuring compliance with policies and procedures.</p><p>• Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining a high level of customer service.</p><p>• Conduct pre-registration for patients, including obtaining demographic and insurance information, explaining financial responsibilities, and managing payment collections.</p><p>• Explain and distribute consent forms, Medicare-related documents, and other patient education materials, ensuring all necessary signatures are obtained.</p><p>• Review insurance eligibility responses, select appropriate plan codes, and input benefit information to support billing and collections processes.</p><p>• Screen medical necessity using designated software and inform patients of potential non-payment risks, distributing relevant forms and documentation.</p><p>• Utilize auditing systems to review accounts for accuracy, correct errors, and provide statistical data to leadership.</p><p>• Conduct inbound and outbound calls to gather patient information and address outstanding balances, offering payment plan options as needed.</p><p>• Meet assigned point-of-service goals while consistently delivering compassionate and attentive interactions.</p>
We are looking for an experienced Billing Clerk to join our team in Bath, Maine. This is a long-term contract position ideal for someone with a strong background in billing processes and excellent organizational skills. The role involves handling a variety of billing tasks to ensure accuracy and timeliness in collections and statements.<br><br>Responsibilities:<br>• Generate and process accurate billing statements for clients and customers.<br>• Maintain and update billing records within computerized systems.<br>• Ensure timely collection of payments and resolve any discrepancies efficiently.<br>• Collaborate with internal teams to verify and reconcile billing data.<br>• Monitor and follow up on outstanding balances to ensure timely payments.<br>• Respond to customer inquiries regarding billing issues with professionalism and clarity.<br>• Assist in the implementation and improvement of billing procedures and systems.<br>• Analyze billing data for accuracy and provide reports to management.<br>• Ensure compliance with company policies and applicable regulations in all billing processes.
