We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Quincy, Massachusetts. This role requires a proactive individual who can analyze business needs, recommend solutions, and contribute to the development and improvement of processes. The ideal candidate will bring technical expertise, strong analytical skills, and a deep understanding of industry practices to deliver impactful results.<br><br>Responsibilities:<br>• Facilitate meetings with stakeholders to gather and define business and system requirements.<br>• Develop detailed use cases and documentation to support system improvements.<br>• Conduct research and resolve issues to ensure business needs are effectively addressed.<br>• Analyze existing business processes and recommend enhancements for efficiency and effectiveness.<br>• Collaborate on project planning and management, including maintaining issue logs and preparing comprehensive documentation.<br>• Provide technical and business insights to clients to drive informed decision-making.<br>• Stay updated on technological advancements and industry standards to integrate best practices.<br>• Conduct benchmarking studies and analyze competitive trends to support strategic initiatives.<br>• Support the development cycle by contributing to analysis, testing, and quality assurance phases.<br>• Code and maintain business application programs based on user instructions and functional specifications.
<p>I have partnered with a group in Boston seeking a Manager FP& A or Senior Manager FP& A. This role is integral to driving the company's financial strategy and ensuring the accuracy of budgeting, forecasting, and reporting processes. The ideal candidate will bring strong analytical skills and a strategic mindset to deliver insightful financial analysis and support key business decisions. They are working on a hybrid office schedule 3 day a week in office and the position pays based on experience from $130 - 160K + bonus. Please message me on linkedin or email me for immediate consideration john.holtman@roberthalf </p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of annual budgets, forecasts, and long-term financial planning processes to ensure alignment with company objectives.</p><p>• Analyze financial data to identify trends, variances, and performance metrics, providing actionable insights to senior management.</p><p>• Create and maintain financial models to support strategic decision-making and business initiatives.</p><p>• Oversee the preparation of monthly, quarterly, and annual financial reports, ensuring their accuracy and compliance with accounting standards.</p><p>• Monitor company spending, implement cost-control measures, and identify opportunities to improve operational efficiency.</p><p>• Collaborate with cross-functional teams to provide financial insights that drive strategic and operational decisions.</p><p>• Manage and mentor a team of financial analysts and accounting professionals, fostering a culture of growth and continuous improvement.</p><p>• Partner with the accounting team during month-end and quarter-end close processes to ensure accurate financial results.</p><p>• Support the establishment and execution of financial policies, governance frameworks, and internal controls.</p><p>• Lead special projects focused on process improvement and automation to enhance financial operations.</p>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
