<p>We are looking for a dedicated Customer Service Representative to join our client's team in Moodus, Connecticut. As part of this long-term contract position, you will play a key role in providing exceptional support to customers by addressing inquiries, resolving issues, and ensuring satisfaction with our services. This opportunity is ideal for someone who thrives in a fast-paced environment and enjoys building positive relationships with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and customer inquiries, ensuring each interaction is handled professionally and efficiently.</p><p>• Identify customer needs and provide accurate information about products, services, and solutions.</p><p>• Resolve customer complaints and issues by offering effective solutions and maintaining a positive approach.</p><p>• Process orders and manage data entry tasks to ensure accurate and timely service.</p><p>• Build trust and establish long-lasting relationships with customers by demonstrating empathy and attentiveness.</p><p>• Maintain a thorough knowledge of company products and services to deliver informed responses.</p><p>• Collaborate with team members to improve customer service processes and enhance overall satisfaction.</p><p>• Handle both inbound and outbound calls with a focus on delivering excellent service.</p><p>• Document customer interactions and feedback to ensure records are up-to-date and comprehensive.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process orders efficiently through accurate data entry.</p><p>• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.</p><p>• Coordinate schedules with transportation carriers to meet shipping deadlines.</p><p>• Maintain and monitor inventory control processes to ensure accuracy.</p><p>• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.</p><p>• Work with external carriers to confirm load availability for customer pickups.</p><p>• Manage customer databases, including advanced shipping notices and routing details.</p><p>• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127 Eric Lebow</u></em></strong></p>
<p>We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. </p><p><br></p><p>This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. </p><p><br></p><p>Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.</p><p><br></p><p><br></p>