We are looking for a skilled Collections Specialist to join our team in Sunrise, Florida. In this Contract to permanent position, you will be responsible for managing delinquent accounts and assisting customers in resolving overdue payments. This role requires a proactive individual who can handle multiple priorities while delivering excellent service to both internal teams and customers.<br><br>Responsibilities:<br>• Contact customers with overdue accounts to discuss and arrange payment plans.<br>• Review delinquent accounts to determine appropriate collection strategies.<br>• Make a minimum of 20 collection calls daily to ensure timely follow-up on payment arrangements.<br>• Debit funds from member accounts to apply toward delinquent loans or credit cards, when applicable.<br>• Conduct skip tracing activities to locate customers with outdated contact information.<br>• Assist members with inquiries regarding overdue accounts or late fees, ensuring clear and courteous communication.<br>• Send collection letters to customers as needed and track responses.<br>• Collaborate with other departments to provide accurate and timely support in resolving account issues.<br>• Maintain compliance with credit union policies and regulatory requirements.<br>• Handle additional departmental tasks or responsibilities in the absence of team members.
<p>We are looking for a Segmentation Specialist to support Pre‑Operative Planning by segmenting CT scans and create 3D bone models to support robotically assisted orthopedic procedures. This role is focused on individual production performance to meet team and department output goals on a fast‑paced second‑shift schedule.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Create and manage surgical cases using a proprietary case management system.</p><p>· Review CT scans to ensure they meet Mako Surgical protocol standards.</p><p>· Segment CT scans using specialized software to produce 3D anatomical bone models for use in robotic surgery.</p><p>· Build Pre‑Operative Surgical Plans for Total Hip and Total Knee replacement procedures using digital bone models.</p><p>· Review segmentation quality and surgical plans for proper anatomical landmark selection, implant sizing, and positioning.</p><p>· Upload finalized pre‑plans to field personnel.</p><p>· Document all activities following defined procedures and standardized methods.</p>