We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this role, you will handle high-volume business-to-business collections, ensuring prompt resolution of outstanding accounts. This is a Contract to permanent position, offering an excellent opportunity for long-term growth within the company.<br><br>Responsibilities:<br>• Manage a high volume of business-to-business collection calls, averaging 75+ contacts daily.<br>• Follow up on overdue accounts and negotiate payment arrangements to reduce outstanding balances.<br>• Collaborate with internal teams to resolve billing discrepancies and ensure accurate account reconciliation.<br>• Maintain detailed records of collection activities and payment agreements in company systems.<br>• Utilize effective communication strategies to build rapport with clients while addressing payment issues.<br>• Monitor aging reports to prioritize collection efforts and meet departmental goals.<br>• Prepare weekly and monthly reports to track collection progress and identify trends.<br>• Handle inquiries related to billing and payment terms, providing clear and thorough responses.<br>• Ensure compliance with company policies and relevant regulations during all collection activities.
We are looking for a detail-oriented Accounting Specialist to join our team in Boca Raton, Florida. This role involves managing a high volume of accounts payable and receivable transactions while ensuring accuracy and efficiency. The ideal candidate will have substantial experience in accounting operations and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Process and manage a high volume of accounts payable transactions, including approximately 100 invoices weekly.<br>• Handle accounts receivable processes, including managing up to 3,000 credit card-related transactions monthly.<br>• Perform accurate data entry for financial records and transactions.<br>• Reconcile vendor accounts and general ledger balances to ensure financial accuracy.<br>• Post financial transactions and maintain organized records for auditing purposes.<br>• Collaborate with a small team to support charter, repair, and sales operations.<br>• Utilize QuickBooks Desktop to perform accounting tasks efficiently.<br>• Ensure compliance with company policies and procedures in all financial activities.<br>• Provide reporting and updates to the team lead and management.<br>• Work on-site to maintain effective communication and workflow.
We are looking for an Accounts Payable Specialist to join our team in Deerfield Beach, Florida. In this role, you will manage accounts payable processes, ensure accurate invoicing, and oversee payment transactions for assigned entities. This is a Contract to permanent position within the education industry, offering an excellent opportunity for growth and development.<br><br>Responsibilities:<br>• Monitor and record all payments, expenditures, and invoices for assigned entities.<br>• Prepare and process invoices for payment while ensuring outstanding credits are resolved.<br>• Investigate and address discrepancies or payment disputes promptly.<br>• Handle check requests and ensure timely payments to vendors.<br>• Conduct vendor reconciliations and maintain accurate records.<br>• File accounting documents to preserve financial historical records.<br>• Post payments to customer accounts with accuracy and efficiency.<br>• Organize and manage deposit receipts, ensuring proper documentation for paid invoices.<br>• Compile reports on overdue accounts and assist with collections.<br>• Reconcile cash receipts and deposits, preparing detailed financial reports.
We are looking for a dedicated and detail-oriented Accounts Receivable Specialist to join our team in Dania Beach, Florida. This position plays a critical role in ensuring smooth financial operations by managing customer accounts, maintaining accurate records, and driving timely collections. The ideal candidate will excel at problem-solving, communication, and building strong relationships with customers and internal teams.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely payments and accurate activity tracking.<br>• Regularly review aging reports and proactively reach out to customers to address overdue invoices.<br>• Conduct thorough and solution-focused collection calls to resolve payment issues and secure commitments.<br>• Investigate and resolve billing discrepancies, disputes, or misapplied payments in collaboration with relevant departments.<br>• Process payments, including checks, wires, and credit cards, while maintaining accurate account records.<br>• Reconcile accounts by addressing unmatched transactions and ensuring data completeness.<br>• Set up new customer accounts, verifying business information and entering details into the system.<br>• Prepare and distribute account-related notices, statements, and documentation.<br>• Collaborate with leadership on settlement offers, payment plans, and escalated concerns.<br>• Identify and recommend process improvements to enhance efficiency and strengthen collections operations.
We are looking for a skilled Payroll Specialist to join our team in Boca Raton, Florida. In this long-term contract position, you will play a critical role in ensuring accurate and timely processing of payroll while maintaining compliance with organizational policies and regulatory requirements. This is an excellent opportunity for an experienced, detail-oriented individual seeking a dynamic role within the security industry.<br><br>Responsibilities:<br>• Process payroll in accordance with established cycles, ensuring accuracy and timeliness.<br>• Address payroll-related inquiries and resolve employee pay discrepancies with professionalism and efficiency.<br>• Collaborate with regional facilities to clarify and resolve payroll issues, including deductions and employee information.<br>• Assist with the resolution of garnishments, tax levies, and child support notices in a prompt manner.<br>• Analyze, enter, and confirm payroll adjustments to maintain accurate records.<br>• Review and balance payroll data prior to final submission and transmission.<br>• Prepare and distribute pay period, monthly, or quarterly check requests as needed.<br>• Ensure proper filing of payroll documentation in employee files or designated folders.<br>• Support payroll-related projects as assigned by the Payroll Supervisor.<br>• Perform additional duties as required to support the payroll department.
<p>We are looking for a skilled and experience Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will oversee sales operations, ensuring efficient processes and excellent client interactions. The ideal candidate will bring expertise in procurement, sales strategies, and a strong understanding of merchant services to help drive business growth.</p><p><br></p><p>Responsibilities</p><p>• Manage purchasing activities, including creating and processing purchase orders.</p><p>• Oversee procurement functions to ensure timely acquisition of goods and services.</p><p>• Collaborate with sales and purchasing departments to align operations with business objectives.</p><p>• Utilize SAP and other tools to streamline purchasing workflows and maintain accurate records.</p><p>• Conduct consultative sales to address customer needs and offer tailored solutions.</p><p>• Lead direct and business-to-business sales efforts to expand client base.</p><p>• Drive e-commerce and online sales strategies, optimizing customer experience.</p><p>• Facilitate international sales transactions, ensuring compliance with regulations.</p><p>• Build strong relationships with equipment suppliers and vendors to negotiate favorable terms.</p><p>• Monitor market trends to identify opportunities for growth and improvement in both purchasing and sales</p><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEAFANIE FURNISS 786-897-7903 </strong></p>
<p>Overview: We are seeking a detail-oriented Payroll & Benefits Specialist with proven experience in the medical industry and multi-state payroll administration for our client. The ideal candidate will possess a minimum of 4-5 years of relevant industry expertise as well as a strong work ethic and keen attention to detail, ensuring timely and accurate payroll and benefits processing for a diverse healthcare workforce. This role will be an integral part of the team and will be required to collaborate onsite in office 5 days a week. </p><p>Key Responsibilities:</p><ul><li>Manage end-to-end payroll processing for a minimum of 100 employees within multi-state operations, ensuring compliance with all federal, state, and local regulations.</li><li>Administer employee benefits programs, including medical, dental, vision, disability, and retirement plans.</li><li>Serve as the key contact for employee payroll and benefits inquiries, providing prompt and accurate support.</li><li>Collaborate with Senior Leaders & Managers to onboard new hires, process terminations, and update employee records.</li><li>Maintain knowledge of regulatory changes affecting payroll and benefits, especially as they relate to the healthcare sector.</li><li>Perform regular audits of payroll data for accuracy and integrity; reconcile payroll accounts and resolve discrepancies.</li><li>Prepare reports on payroll, taxes, and benefits for internal partners and external agencies.</li><li>Assist with annual open enrollment and coordinate benefits communications.</li><li>Ensure timely filing of payroll-related taxes and submissions.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Weston, Florida. This is a contract-to-permanent position offering an excellent opportunity for a skilled and detail-oriented individual to contribute to billing, cash applications, and customer service efforts. The ideal candidate will have strong organizational skills and a proactive approach to managing financial transactions and client communications.<br><br>Responsibilities:<br>• Oversee accounts receivable processes, including invoicing, collections, and cash applications.<br>• Utilize QuickBooks Online and Excel to manage and record financial transactions accurately.<br>• Monitor and respond to customer inquiries through email and other communication channels.<br>• Ensure timely posting of cash activity and reconcile discrepancies effectively.<br>• Collaborate with clients to address billing issues and resolve payment delays.<br>• Maintain detailed records of transactions for auditing and reporting purposes.<br>• Upload financial data into QuickBooks Online using Excel templates.<br>• Provide exceptional customer service to address client concerns and maintain positive relationships.<br>• Support the team in streamlining accounts receivable workflows.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a contract basis in Dania Beach, Florida. In this role, you will play a vital part in managing customer accounts, ensuring timely payment collections, and maintaining accurate financial records. The ideal candidate will have strong communication skills, thrive in a fast-paced environment, and excel at resolving billing discrepancies with professionalism and efficiency.<br><br>Responsibilities:<br>• Manage assigned customer accounts to ensure timely payments and accurate account activity.<br>• Monitor aging reports daily and proactively reach out to customers before payments become overdue.<br>• Conduct effective collection calls, negotiate payment arrangements, and document follow-up actions.<br>• Investigate and resolve billing discrepancies or disputes, collaborating with internal teams as needed.<br>• Process various payment methods, including checks, wires, and credit card transactions, with precision.<br>• Reconcile customer accounts and ensure all transactions and data are accurate and complete.<br>• Set up new customer profiles, verify business details, and enter information into the system.<br>• Prepare and send customer notices, account statements, and other necessary documentation.<br>• Recommend and implement process improvements to enhance efficiency in collections.<br>• Support additional accounting tasks or special projects as required.
<p>The Order Fulfillment & Inventory Control Specialist will ensure accurate and timely processing of customer orders while maintaining optimal inventory levels. This role is critical to delivering a seamless experience for our clientele and supporting the operational backbone of our business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and fulfill customer orders with accuracy and efficiency.</li><li>Monitor inventory levels and perform regular stock audits.</li><li>Coordinate with warehouse and logistics teams to ensure timely shipments.</li><li>Maintain accurate records in inventory management systems.</li><li>Identify and resolve discrepancies in stock and order data.</li><li>Assist in forecasting inventory needs based on sales trends.</li><li>Ensure compliance with company standards for quality and presentation.</li></ul><p><br></p>
<p>We are looking for a dedicated Human Resources (HR) Manager to oversee and enhance employee relations, benefits administration, and HR operations. This role will focus on fostering a positive workplace environment and ensuring that HR practices align with organizational goals. The position offers an exciting opportunity to make a significant impact on the company's workforce.</p><p><br></p><p>Responsibilities:</p><p>• Manage employee relations by addressing concerns, resolving conflicts, and promoting a harmonious work environment.</p><p>• Oversee human resources administration, including compliance with policies and procedures.</p><p>• Administer and optimize benefits programs, including health, retirement, and pension plans.</p><p>• Utilize HRIS systems to streamline processes and maintain accurate employee records.</p><p>• Coordinate onboarding processes to ensure smooth transitions for new hires.</p><p>• Supervise payroll operations to ensure accuracy and compliance with regulations.</p><p>• Lead employee engagement initiatives to boost morale and productivity.</p><p>• Execute full-cycle recruiting efforts to attract and retain top talent.</p><p>• Manage pension and profit-sharing programs to support employee financial well-being.</p><p>• Develop and implement strategies to enhance the company’s overall HR practices.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Pompano Beach, Florida. In this role, you will be responsible for managing invoice processing, coding, and ensuring timely payments to vendors. This position requires strong organizational skills and a commitment to maintaining accuracy in all financial transactions.<br><br>Responsibilities:<br>• Process incoming invoices with accuracy and ensure proper coding for financial records.<br>• Verify and reconcile invoice discrepancies to maintain compliance with company policies.<br>• Manage check runs and prepare payments to vendors on scheduled timelines.<br>• Review and update vendor accounts to ensure payment details are accurate.<br>• Collaborate with internal teams to resolve any invoice-related issues efficiently.<br>• Maintain detailed records of all accounts payable transactions for auditing purposes.<br>• Assist with monthly and yearly financial close processes by providing accurate accounts payable reports.<br>• Support the implementation of process improvements to enhance efficiency within the accounts payable function.<br>• Ensure adherence to accounting standards and company procedures at all times.<br>• Provide exceptional customer service to vendors and internal stakeholders regarding payment inquiries.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team on a contract basis in Boca Raton, Florida. In this role, you will be responsible for managing customer invoices, ensuring accurate posting, and streamlining billing processes. This position requires strong organizational skills and a commitment to precision in all aspects of accounts receivable operations.<br><br>Responsibilities:<br>• Process customer invoices and ensure accurate posting to appropriate accounts.<br>• Maintain detailed records of transactions and reconcile accounts as needed.<br>• Follow established procedures to manage billing functions and cash applications.<br>• Communicate effectively with internal teams and customers to resolve discrepancies.<br>• Utilize Microsoft Excel and Outlook to support daily operations and reporting.<br>• Handle collections and cash applications efficiently while adhering to company policies.<br>• Ensure compliance with financial regulations and company standards.<br>• Monitor accounts receivable aging and address overdue balances promptly.<br>• Collaborate with team members to meet deadlines and improve workflows.<br>• Provide exceptional attention to detail in all aspects of accounts receivable management.
We are looking for a skilled Treasury Manager to oversee and optimize financial operations within our organization. This role focuses on managing liquidity, cash flow, and foreign exchange activities while ensuring accurate reporting and compliance. The ideal candidate will bring strong expertise in treasury practices and a proven ability to work collaboratively with leadership.<br><br>Responsibilities:<br>• Manage daily liquidity and cash flow operations, ensuring optimal use of funds.<br>• Oversee foreign exchange transactions and multi-currency operations, minimizing risks and maximizing efficiency.<br>• Monitor and execute wire transfers while maintaining accuracy and timeliness.<br>• Prepare and analyze cash flow forecasts to support strategic financial planning.<br>• Reconcile treasury accounts and ensure alignment with financial records.<br>• Develop and implement policies and procedures to enhance treasury operations.<br>• Collaborate with the CFO and Director of Operations to align financial strategies with organizational goals.<br>• Provide detailed reports and insights on treasury activities to senior management.<br>• Ensure compliance with regulatory standards and company policies.<br>• Identify opportunities for process improvements and cost savings within treasury functions.
We are looking for a detail-oriented Account Manager to join our team in Dania Beach, Florida. In this role, you will serve as the primary link between our agency and client partners, ensuring the seamless execution of creative projects, advertising campaigns, and marketing initiatives. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee and execute creative, print, media, and web-related projects from inception to completion.<br>• Act as the primary point of contact for client interactions, ensuring clear communication and alignment on project goals.<br>• Develop and maintain comprehensive project schedules, timelines, and task lists for efficient workflow.<br>• Coordinate with design teams to disseminate project information and facilitate collaboration.<br>• Organize and lead weekly internal team meetings and client conference calls to provide updates and gather feedback.<br>• Utilize project management tools to track progress, schedule tasks, and ensure deadlines are met.<br>• Manage the deployment of email marketing campaigns and digital initiatives.<br>• Maintain organized records of all project documents, including approvals, audits, and reconciliations.<br>• Submit approved creative materials to vendors, media outlets, or designated recipients.<br>• Assist in the management of video production, photography, and special projects as needed.
We are looking for a bilingual Accounts Receivable Clerk to join our manufacturing team in Ft Lauderdale, Florida. This role involves managing various aspects of accounts receivable, including cash applications, customer account maintenance, and reporting. The ideal candidate is detail-oriented, proficient in accounting software and Excel, and capable of communicating effectively in both English and Spanish.<br><br>Responsibilities:<br>• Process and record incoming payments, including checks and wire transfers, across multiple branches.<br>• Prepare monthly financial reports and provide ad hoc reporting for management as needed.<br>• Utilize accounting software and Excel to perform daily accounts receivable tasks efficiently.<br>• Assist with generating customer invoices, updating pricing lists, and managing billing processes.<br>• Conduct follow-ups on overdue payments and ensure timely collection of outstanding balances.<br>• Reconcile customer accounts and ensure accurate preparation of bank deposits.<br>• Maintain organized customer account files and address inquiries or discrepancies promptly.<br>• Support lien release processes and prepare sworn statements as required.<br>• Generate aging reports and assist in requesting notices of commencement when necessary.
<p>We are looking for a highly organized and detail-oriented Data Entry Clerk to join our team in Delray Beach, Florida. In this Contract to permanent role, you will play a critical part in processing legal documents and applications. The ideal candidate thrives in fast-paced environments, demonstrates adaptability, and ensures consistent accuracy and efficiency in their work.</p><p><br></p><p>Responsibilities:</p><p>• Prepare essential documents.</p><p>• Process and verify sensitive and confidential information with the utmost attention to detail.</p><p>• Prioritize tasks effectively to meet deadlines and time-sensitive commitments.</p><p>• Utilize Microsoft Office tools to complete daily operations and learn new software as needed.</p><p>• Communicate professionally with customers, management, and team members to address inquiries and provide solutions.</p><p>• Ensure all documentation aligns with established company procedures and standards.</p><p>• Multitask efficiently while maintaining organizational focus in a fast-paced work environment.</p><p>• Adapt to changing priorities with flexibility and a proactive approach.</p><p>• Collaborate with team members to enhance workflow and improve overall efficiency.</p>
<p>We are looking for a dedicated Accounts Receivable Specialist to join our team near Margate, Florida. In this role, you will play a vital part in ensuring accurate financial records and maintaining smooth billing processes. The ideal candidate will bring expertise in accounts receivable, a keen eye for detail, and a commitment to exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable operations, including invoicing, payment tracking, and reconciliation.</p><p>• Accurately prepare and process billing for projects, adhering to established timelines and guidelines.</p><p>• Manage lien release documentation and ensure compliance with project requirements.</p><p>• Communicate with clients and vendors to address billing inquiries and resolve payment issues.</p><p>• Answer incoming calls professionally, providing assistance and information as needed.</p><p>• Perform bookkeeping tasks such as data entry and maintaining organized financial records.</p><p>• Support month-end closing processes by preparing reports and ensuring accuracy.</p><p>• Utilize accounting software and tools to streamline financial operations and reporting.</p><p>• Collaborate with team members to maintain efficient workflows and meet deadlines.</p>
We are looking for an experienced Accounting Manager to join our team in Riviera Beach, Florida. This role is essential in overseeing the monthly trial balance preparation and ensuring compliance with both organizational and governmental accounting standards. The ideal candidate will bring strong leadership skills to coordinate accounting staff and maintain accuracy across all financial processes.<br><br>Responsibilities:<br>• Oversee the period-end closing process, ensuring accurate preparation of the monthly trial balance for review and financial statement compilation.<br>• Manage cash flow activities, including bank relations, account setups, wire transfers, and reconciliations, while maintaining detailed records of transactions.<br>• Maintain accurate accounting for construction projects, including assets in progress and those placed into service.<br>• Assist with annual audit preparations, creating schedules and supporting documentation.<br>• Administer tasks related to Property & Casualty Insurance programs, including annual renewals and ongoing management.<br>• Provide backup support for biweekly payroll processing to ensure timely and accurate operations.<br>• Collaborate with the Controller and Director of Finance on various assigned projects and initiatives.<br>• Utilize accounting systems, such as Microsoft Dynamics GP, to streamline processes and ensure compliance with standards.
We are looking for a meticulous Order Processing Specialist to join our dynamic team in North Miami Beach, Florida. This Contract to permanent position offers the opportunity to play a vital role in ensuring customer orders are handled with precision and efficiency. The ideal candidate will thrive in a fast-paced environment and excel at maintaining accuracy in all aspects of order fulfillment.<br><br>Responsibilities:<br>• Accurately review and process customer orders to ensure timely delivery.<br>• Confirm order details, such as pricing, quantities, and shipping information, to maintain accuracy.<br>• Collaborate with warehouse, shipping, and customer service teams to facilitate seamless order fulfillment.<br>• Update and manage order records in the database to maintain organized documentation.<br>• Address and resolve order discrepancies or customer inquiries with professionalism.<br>• Communicate effectively through email correspondence to provide updates and resolve issues.<br>• Perform calculations related to order pricing and quantities to ensure accuracy.<br>• Scan and organize files related to order processing for easy access and reference.<br>• Utilize Microsoft Excel and Word to generate reports and maintain accurate records.<br>• Maintain a high level of attention to detail in all aspects of data entry and file organization.
We are looking for a motivated and adaptable Marketing/Communications Coordinator to join our team in Sunrise, Florida. In this Contract-to-possible-permanent position, you will play a vital role in developing impactful marketing strategies while managing essential office operations. Experience in the boating industry is strongly preferred, as the position involves specialized campaigns in this sector.<br><br>Responsibilities:<br>• Design and implement effective marketing campaigns tailored to the boating industry.<br>• Develop engaging content for various platforms, including social media, newsletters, and promotional materials.<br>• Conduct market analysis to identify emerging trends and business opportunities.<br>• Collaborate with team members to refine branding strategies and enhance outreach initiatives.<br>• Support the creation of supplemental marketing services to assist marine industry clients.<br>• Manage daily office operations, including scheduling, communication, and record-keeping.<br>• Evaluate and improve office processes to boost efficiency and productivity.<br>• Negotiate contracts and maintain relationships with vendors and service providers.<br>• Coordinate meetings, events, and travel arrangements for team members.<br>• Handle financial records and budgeting while maintaining strong relationships with business principals.
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Spanish. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Spanish and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a detail-oriented and proactive <strong>Assistant Property Accountant</strong> to support the daily operations of a commercial real estate portfolio. This role plays an essential part in ensuring smooth property management functions, supporting financial processes, and maintaining positive relationships with tenants, vendors, and internal teams. The position is fully on-site and may occasionally require extended hours during peak workload periods or urgent situations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operational & Administrative Support</strong></p><ul><li>Review, code, and enter invoices while tracking operating expenses against established budgets and contract terms.</li><li>Prepare onboarding documentation for new vendors and maintain accurate data within Yardi or similar property management systems.</li><li>Manage tenant and vendor records, including insurance certificates, contact information, and compliance documentation.</li></ul><p><strong>Financial Tasks</strong></p><ul><li>Assist with the accounts receivable process, including monitoring rent payments, issuing reminders, and following up on delinquent accounts.</li><li>Support preparation of annual operating and capital budgets, as well as ongoing financial tracking throughout the year.</li></ul><p><strong>Tenant & Vendor Coordination</strong></p><ul><li>Serve as a point of contact for tenant service requests, ensuring timely communication and resolution of issues.</li><li>Coordinate with property managers, building engineers, and service providers to schedule repairs, maintenance, and inspections.</li><li>Foster effective working relationships with tenants, contractors, and internal staff to ensure high-quality service delivery.</li></ul><p><strong>General Property Management</strong></p><ul><li>Contribute to maintaining orderly office and property documentation.</li><li>Assist with planning and execution of operational tasks, projects, and property initiatives as assigned.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service leader to play a pivotal role in ensuring outstanding customer experiences. In this position, you will oversee customer service operations, handle inquiries, and manage administrative tasks such as purchase order processing and financial transactions using QuickBooks. If you thrive in a dynamic environment and possess strong organizational skills, this is an excellent opportunity to lead a team and drive customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team to deliver exceptional service and meet performance goals.</p><p>• Handle customer inquiries with professionalism and provide timely resolutions to concerns.</p><p>• Input and update customer data accurately in the system.</p><p>• Process purchase orders efficiently and ensure all related documentation is complete.</p><p>• Utilize QuickBooks to manage invoicing, payments, and other financial tasks.</p><p>• Develop and implement customer service policies to enhance operational efficiency.</p><p>• Monitor key performance indicators and prepare detailed reports for management review.</p><p>• Identify opportunities for process improvements and recommend actionable solutions.</p><p>• Collaborate with other departments to ensure seamless communication and service delivery.</p>
<p><strong>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) to support one of our clients. We are looking for someone with strong communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently and professionally.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in both English and Spanish</li><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, and account details</li><li>Document customer interactions and update records in the system</li><li>Resolve issues, escalate concerns when needed, and ensure customer satisfaction</li><li>Process orders, forms, applications, and requests</li><li>Collaborate with internal departments to support customer needs</li></ul><p><br></p>