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1 result for Records Specialist in West Palm Beach, FL
- Boca Raton, Florida
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are seeking a motivated and detail-oriented <strong>Collections Specialist</strong> to join a growing team in Boca Raton, FL. The Collections Specialist will be responsible for managing outstanding accounts, communicating with customers regarding past-due balances, resolving billing discrepancies, and helping maintain accurate accounts receivable records.</p><p><br></p><p>Responsibilities</p><ul><li>Manage a portfolio of accounts and monitor outstanding and past-due balances</li><li>Contact customers via phone and email regarding outstanding invoices and payment status</li><li>Review accounts receivable aging reports and prioritize collection efforts</li><li>Research and resolve billing discrepancies, short payments, disputes, and account issues</li><li>Negotiate payment arrangements and follow up on payment commitments</li><li>Maintain detailed documentation of collection activities and customer communications</li><li>Reconcile customer accounts and research unapplied or missing payments</li><li>Partner with Accounting, Accounts Receivable, Sales, and Customer Service teams to resolve account issues</li><li>Escalate severely delinquent or high-risk accounts as appropriate</li><li>Assist with month-end accounts receivable reporting and account cleanup</li><li>Maintain positive customer relationships while effectively collecting outstanding balances</li></ul>
- 2026-09-23T00:00:00Z