<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are looking for a skilled Technical Artist to join our team on a long-term contract basis. In this role, you will contribute to the development of interactive and visually engaging assets for a healthcare education platform. The ideal candidate will have a strong technical background in Unity and 3D asset workflows, with a focus on creating high-quality visuals optimized for performance on lower-end hardware. </p><p><br></p><p>This will be 100% remote, and is allocated for 35 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Develop and optimize 3D assets within Unity to ensure seamless integration and functionality.</p><p>• Manage Unity’s humanoid workflows, including animation controllers and prefabs, to enhance project performance.</p><p>• Convert and integrate 3D assets using appropriate file formats while maintaining visual fidelity.</p><p>• Collaborate with artists and developers to balance realism and performance objectives.</p><p>• Optimize assets to meet performance standards on lower-end hardware without compromising quality.</p><p>• Make strategic decisions regarding realism and stylization to align with project deadlines and goals.</p><p>• Utilize Autodesk tools such as Maya or 3ds Max for asset creation and refinement.</p><p>• Apply scripting knowledge in Python/Pymel and C# to streamline workflows and enhance functionality.</p><p>• Ensure all assets meet technical requirements and adhere to performance benchmarks.</p>