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2 results for Help Desk Support Manager in West Palm Beach, FL
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 35 - 40 USD / Hourly
- <p>We are hiring an IT Support Administrator to provide Level 1–3 technical support for end users across the organization. This role supports day-to-day IT operations, troubleshooting a wide range of hardware, software, and connectivity issues.</p><p>Responsibilities:</p><ul><li>Provide Level 1–3 IT support</li><li>Support Office 365 and Active Directory</li><li>Image, deploy, and configure PCs</li><li>Troubleshoot enterprise applications, email, hardware, remote access, and connectivity</li><li>Support local and network printers</li><li>Perform updates for desktops, laptops, and mobile devices</li><li>Support VoIP systems</li><li>Manage Apple iPads and iPhones using mobile device management (MDM)</li></ul><p><br></p>
- 2026-10-01T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a skilled and service-oriented IT Support Administrator to join our team. This role will be responsible for handling a wide range of technical support needs, including Level 1 through Level 3 issues, while ensuring end users receive timely and effective assistance.</p><p>The ideal candidate will have hands-on experience supporting desktop and mobile technologies, enterprise applications, and core infrastructure in a fast-paced business environment.</p><p>Key Responsibilities:</p><ul><li>Provide technical support for Level 1, Level 2, and Level 3 IT issues across the organization.</li><li>Administer and support Microsoft Office 365 environments, including email and user account troubleshooting.</li><li>Perform PC imaging, deployment, and setup for new and existing users.</li><li>Manage user accounts, permissions, and group policies within Active Directory.</li><li>Troubleshoot and resolve issues related to enterprise applications, local and network printing, email, connectivity, remote access, and hardware.</li><li>Perform desktop, laptop, and mobile device updates, including patching and routine maintenance.</li><li>Support and troubleshoot VoIP phone systems.</li><li>Manage Apple iPads and iPhones through mobile device management (MDM) solutions.</li><li>Document issues, resolutions, and support procedures to improve service delivery.</li><li>Collaborate with internal teams and vendors to resolve escalated technical issues.</li></ul><p><br></p>
- 2026-10-01T00:00:00Z