<p>A Help Desk Analyst with IT Asset Management (ITAM) is responsible for providing first-line technical support to end users while ensuring the effective tracking, inventory, deployment, and lifecycle management of IT assets within the organization. This dual-role position demands a strong focus on customer service, technical troubleshooting, and systematic asset oversight.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 (and potentially Tier 2) technical support to end users via phone, email, chat, or ticketing system, resolving hardware, software, and connectivity issues.</li><li>Document, categorize, and resolve incidents and service requests in a timely manner according to established SLAs.</li><li>Maintain and update asset records within the ITAM system, tracking all hardware and software throughout their lifecycle (procurement, deployment, relocation, maintenance, and decommissioning).</li><li>Support on-boarding and off-boarding processes by provisioning and reclaiming equipment/software licenses.</li><li>Collaborate with procurement and IT teams to facilitate hardware/software acquisition, deployment, and disposal processes in compliance with organizational policies.</li><li>Perform periodic audits and physical inventories of IT assets to ensure data accuracy and regulatory compliance.</li><li>Generate reports on asset utilization, inventory status, and incidents as required.</li><li>Educate and assist end users on IT policies, software installations, and best practices for security and compliance.</li><li>Escalate complex technical issues to higher-level support or specialized teams as needed.</li></ul><p><br></p>
<ul><li>Design, develop, and maintain robust automated UI tests using <strong>Playwright with C#</strong>.</li><li>Establish and enforce QA best practices throughout the software development lifecycle.</li><li>Collaborate with developers, product managers, and UX designers to clarify requirements and identify edge cases early.</li><li>Create, maintain, and execute manual and automated test plans, including smoke, regression, integration, and exploratory testing.</li><li>Develop reusable testing frameworks and utilities to accelerate test automation across modules.</li><li>Monitor, triage, and document bugs and defects clearly with actionable steps for reproduction.</li><li>Ensure test environments and test data are well-managed, scalable, and aligned with continuous integration pipelines.</li><li>Participate in sprint planning, retrospectives, and reviews with a QA-first mindset.</li><li>Help build a culture of quality across teams by championing testability, reliability, and performance.</li><li>Stay abreast of industry tools, trends, and techniques that can improve our QA automation strategy.</li></ul><p><br></p>
We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Davie, Florida. In this role, you will be responsible for maintaining financial records, ensuring compliance with accounting standards, and supporting day-to-day operations of the accounting department. This position offers an excellent opportunity to contribute to the organization’s financial management and reporting.<br><br>Responsibilities:<br>• Prepare and record journal entries to maintain accurate financial records.<br>• Manage the general ledger and ensure all transactions are properly documented.<br>• Perform account reconciliations to verify the accuracy of financial data.<br>• Oversee accounts receivable processes, including tracking payments and resolving discrepancies.<br>• Process and enter supplier invoices into the system, ensuring timely and accurate payment.<br>• Verify the accuracy of invoices and ensure compliance with company policies.<br>• Maintain bookkeeping functions to support the organization’s financial operations.<br>• Collaborate with team members to address accounting issues and improve processes.<br>• Monitor overhead expenses and ensure adherence to budgetary guidelines.<br>• Generate financial reports to assist in management decision-making.
We are looking for an experienced Senior Accountant to join our team on a part-time, contract basis. This position offers the opportunity to work remotely initially, transitioning to a hybrid schedule in Fort Lauderdale, Florida. The ideal candidate will have a strong background in financial reporting, retail accounting, and cash flow management, with a proven ability to handle month-end close processes and payroll administration. If you are detail-oriented and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare detailed monthly cash flow forecasts and financial review packs for executive-level communication.<br>• Develop and present quarterly reports, including KPIs, sales analytics, strategic updates, and operational insights.<br>• Manage treasury operations and perform intercompany reconciliations to ensure accuracy.<br>• Implement and oversee internal controls, including creating scalable SOPs tailored to retail operations.<br>• Execute full-cycle accounts payable processes, from invoice tracking to vendor payment confirmations.<br>• Handle payroll administration, including processing hourly payroll and resolving employee inquiries related to pay and benefits.<br>• Ensure compliance with tax regulations and manage shop tax filings.<br>• Provide daily operational support, including expense and budget management.<br>• Assist with e-commerce integration and vendor relationships for repairs and maintenance.<br>• Track and report actual spending against approved budgets, highlighting risks and deviations early.
We are looking for a detail-oriented Purchasing and Sales Specialist to join our team on a contract basis in Boca Raton, Florida. This role is integral to ensuring efficient coordination of vendor relationships, purchasing activities, and logistics operations. The ideal candidate will have a strong background in procurement and sales processes, coupled with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Coordinate and schedule freight, asset transfers, and moving logistics between vendors and receiving facilities.<br>• Manage vendor applications, maintain vendor profiles, and update catalogues to ensure accurate and current records.<br>• Oversee computerized purchasing records, ensuring all data is accurately maintained and accessible.<br>• Process daily invoices, verifying accuracy in quantities, costs, specifications, and item details.<br>• Purchase supplies and coordinate shipments and returns while adhering to organizational policies and vendor agreements.<br>• Place orders with approved vendors and evaluate suppliers based on quality, capacity, and reliability.<br>• Conduct supplier evaluations through meetings and facility inspections to ensure compliance with quality standards.<br>• Handle accounts payable and receivable tasks, including invoice reconciliation and payment processing.<br>• Perform additional duties as required to support purchasing and sales operations.
