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2 results for Customer Service Manager in West Palm Beach, FL

Sunrise, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-06-12T00:00:00Z

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate. Responsibilities: • Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process. • Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule. • Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience. • Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements. • Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations. • Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues. • Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
2026-06-02T00:00:00Z