We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p>We are seeking a reliable and detail-oriented Customer Service & Administrative Associate to join our client’s team. This role provides support across customer service, order processing, invoicing, and administrative functions while partnering closely with the President, shipping, and production departments. The ideal candidate will be proactive, organized, and able to manage multiple responsibilities in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p> • Provide customer support regarding product and pricing information</p><p> • Manage order status updates, returns, and expediting shipments</p><p> • Communicate with freight companies to resolve shipment issues</p><p> • Process and enter orders accurately</p><p> • Handle invoicing, filing, and other administrative duties</p><p> • Offer support to the President and assist shipping/production departments</p><p> • Maintain high accuracy and meet deadlines independently</p><p><br></p>
<p><strong>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) to support one of our clients. We are looking for someone with strong communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently and professionally.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in both English and Spanish</li><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, and account details</li><li>Document customer interactions and update records in the system</li><li>Resolve issues, escalate concerns when needed, and ensure customer satisfaction</li><li>Process orders, forms, applications, and requests</li><li>Collaborate with internal departments to support customer needs</li></ul><p><br></p>
<p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boca Raton, Florida. In this role, you will provide essential support to customers, ensuring their inquiries are addressed and their needs are met efficiently. This contract position is expected to last 3-6 months and will begin in early January.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer calls, resolving inquiries and providing clear solutions.</p><p>• Accurately input and update customer information in company systems through effective data entry.</p><p>• Offer outstanding service by understanding customer concerns and delivering tailored assistance.</p><p>• Collaborate with team members to improve service delivery and share insights to enhance customer satisfaction.</p><p>• Troubleshoot issues related to customer accounts and escalate complex cases when necessary.</p><p>• Handle membership subscriptions and verify new customer accounts while maintaining detailed records.</p><p>• Manage multiple queues simultaneously while maintaining professionalism and efficiency.</p><p>• Stay updated on company policies, product changes, and relevant housing assistance updates to provide accurate information.</p>
We are looking for a proactive and client-focused Account Manager to join our team in Davie, Florida. In this role, you will manage key client accounts, develop communication strategies, and ensure the seamless execution of campaigns. The ideal candidate is skilled in fostering relationships, analyzing performance metrics, and collaborating with cross-functional teams to drive business growth.<br><br>Responsibilities:<br>• Build and nurture strong relationships with clients to understand their business objectives and communication needs.<br>• Provide exceptional client service while identifying opportunities for account growth and cross-selling.<br>• Assist in creating and implementing effective communication strategies and campaign plans tailored to client goals.<br>• Conduct market and competitor research to support strategic planning and recommendations.<br>• Coordinate the delivery of integrated campaigns across various platforms, including digital, print, and social media.<br>• Collaborate with creative and content teams to ensure projects are completed on schedule and meet high-quality standards.<br>• Monitor campaign performance using key metrics and analytics tools to evaluate effectiveness.<br>• Prepare comprehensive reports and presentations for clients, offering insights and suggestions for improvement.<br>• Partner with senior managers and internal teams to maintain client satisfaction and project success.<br>• Contribute to internal meetings, sharing knowledge and ideas to enhance team performance.
We are looking for an experienced Accounts Receivable Specialist to join our team in Weston, Florida. This is a contract-to-permanent position offering an excellent opportunity for a skilled and detail-oriented individual to contribute to billing, cash applications, and customer service efforts. The ideal candidate will have strong organizational skills and a proactive approach to managing financial transactions and client communications.<br><br>Responsibilities:<br>• Oversee accounts receivable processes, including invoicing, collections, and cash applications.<br>• Utilize QuickBooks Online and Excel to manage and record financial transactions accurately.<br>• Monitor and respond to customer inquiries through email and other communication channels.<br>• Ensure timely posting of cash activity and reconcile discrepancies effectively.<br>• Collaborate with clients to address billing issues and resolve payment delays.<br>• Maintain detailed records of transactions for auditing and reporting purposes.<br>• Upload financial data into QuickBooks Online using Excel templates.<br>• Provide exceptional customer service to address client concerns and maintain positive relationships.<br>• Support the team in streamlining accounts receivable workflows.
We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position involves managing customer accounts, ensuring timely collection of overdue invoices, and minimizing credit risks while maintaining excellent relationships with internal and external stakeholders. The ideal candidate will bring strong problem-solving skills, attention to detail, and a commitment to achieving corporate goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up promptly on overdue invoices.<br>• Investigate and resolve customer disputes, queries, and complaints efficiently.<br>• Respond to inquiries from internal teams and external customers in a timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain positive relationships with key customers to facilitate smooth collections.<br>• Maintain accurate documentation of customer files and collection activities within designated tools.<br>• Identify potential credit risks and escalate uncollectable accounts to management.<br>• Review customer accounts daily to make informed decisions about releasing orders on hold.<br>• Monitor credit limits and payment terms, recommending adjustments as necessary.<br>• Support management with administrative tasks, ad-hoc reports, and process improvement initiatives.
<p>Robert Half is partnering with an organization to identify a detail-oriented Order Processor to support order management and administrative operations. This role is responsible for accurately processing customer orders, maintaining records, and coordinating with internal teams to ensure timely and accurate fulfillment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and process customer orders accurately in internal systems</li><li>Review orders for completeness, pricing accuracy, and required approvals</li><li>Communicate with internal teams regarding order status, changes, or issues</li><li>Update and maintain order records, invoices, and documentation</li><li>Assist with order confirmations, tracking, and follow-ups</li><li>Resolve basic order discrepancies and escalate issues as needed</li><li>Support billing, shipping, and customer service teams as required</li><li>Perform data entry and general administrative support tasks</li></ul><p><br></p>
<p>We are looking for a dedicated Administrative Assistant to join our team in Palm Beach Gardens, Florida. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the financial services sector. The ideal candidate will provide exceptional administrative and sales support to ensure smooth operations and excellent client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative and clerical support to ensure efficient day-to-day operations.</p><p>• Maintain accurate and up-to-date records using Microsoft Excel and other software tools.</p><p>• Respond to client inquiries promptly and professionally, delivering high-quality customer service.</p><p>• Collaborate with team members to streamline processes and improve overall efficiency.</p><p>• Coordinate and schedule meetings, ensuring all necessary materials are prepared in advance.</p><p>• Monitor accounts and transactions to ensure compliance with regulatory standards.</p><p>• Support direct sales activities by preparing relevant documentation and tracking progress.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Generate reports and summaries to assist in decision-making and strategy development.</p>
<p>We are looking for a dedicated Wealth Management Administrative Assistant to join our team in Palm Beach Gardens, Florida. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the financial services sector. The ideal candidate will provide exceptional administrative and sales support to ensure smooth operations and excellent client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative and clerical support to ensure efficient day-to-day operations.</p><p>• Maintain accurate and up-to-date records using Microsoft Excel and other software tools.</p><p>• Respond to client inquiries promptly and professionally, delivering high-quality customer service.</p><p>• Collaborate with team members to streamline processes and improve overall efficiency.</p><p>• Coordinate and schedule meetings, ensuring all necessary materials are prepared in advance.</p><p>• Monitor accounts and transactions to ensure compliance with regulatory standards.</p><p>• Support direct sales activities by preparing relevant documentation and tracking progress.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Generate reports and summaries to assist in decision-making and strategy development.</p>
We are looking for a meticulous Order Processing Specialist to join our dynamic team in North Miami Beach, Florida. This Contract to permanent position offers the opportunity to play a vital role in ensuring customer orders are handled with precision and efficiency. The ideal candidate will thrive in a fast-paced environment and excel at maintaining accuracy in all aspects of order fulfillment.<br><br>Responsibilities:<br>• Accurately review and process customer orders to ensure timely delivery.<br>• Confirm order details, such as pricing, quantities, and shipping information, to maintain accuracy.<br>• Collaborate with warehouse, shipping, and customer service teams to facilitate seamless order fulfillment.<br>• Update and manage order records in the database to maintain organized documentation.<br>• Address and resolve order discrepancies or customer inquiries with professionalism.<br>• Communicate effectively through email correspondence to provide updates and resolve issues.<br>• Perform calculations related to order pricing and quantities to ensure accuracy.<br>• Scan and organize files related to order processing for easy access and reference.<br>• Utilize Microsoft Excel and Word to generate reports and maintain accurate records.<br>• Maintain a high level of attention to detail in all aspects of data entry and file organization.
<p>We are seeking a strategic and hands-on Director of Marketing to lead all aspects of our marketing efforts. This senior role will be responsible for developing and executing marketing strategies that drive brand awareness, elevate our industry presence, and support client acquisition across diverse market sectors. The ideal candidate brings a mix of creativity, construction industry insight, and a proven ability to lead cross-functional teams and campaigns.</p><p><br></p><p>Key Responsibilities</p><p>Strategy & Planning</p><p>• Develop and execute a comprehensive annual marketing plan aligned with company goals, including brand strategy, client engagement, and business development support.</p><p>• Conduct market research and competitor analysis to identify trends, positioning opportunities, and new growth segments in commercial construction.</p><p>• Define and track key performance indicators (KPIs) across all marketing activities, ensuring data-driven decision-making.</p><p>Branding & Execution</p><p>• Lead the development and refinement of the brand voice, visual identity, and messaging across all channels and materials.</p><p>• Manage all content creation including project case studies, brochures, proposal graphics, and website updates.</p><p>• Ensure consistent and high-quality messaging in presentations, and marketing collateral.</p><p>• Oversee social media strategy, PR initiatives, email campaigns, and trade publication presence to increase visibility in target markets.</p><p>• Manage photography, videography, and documentation of completed projects and construction milestones.</p><p>Digital & Technology</p><p>• Oversee website management and optimization, including SEO, project pages, and analytics.</p><p>• Lead the implementation and use of marketing technologies, CRM tools (e.g., Salesforce, Wrike), and automation platforms to enhance outreach and reporting.</p><p>• Maintain digital asset libraries and ensure up-to-date content across all platforms.</p><p>Leadership & Collaboration</p><p>• Manage and mentor a marketing team and external creative partners (agencies, photographers, writers).</p><p>• Work closely with Business Development, Estimating, and Operations teams to develop marketing strategies that support sales efforts.</p><p>• Coordinate with HR and Recruiting to support employer branding, career fair materials, and talent acquisition efforts.</p><p>• Represent the company at industry events, trade shows, and award submissions.</p><p><br></p><p>Required Skills and Qualifications</p><p>• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field (Master’s preferred).</p><p>• 8+ years of marketing experience, with at least 3–5 years in a senior leadership role, preferably within the AEC (Architecture, Engineering, Construction) industry.</p><p>• Proven track record of building and managing marketing teams and delivering measurable business results.</p><p>• Strong knowledge of the construction project lifecycle and the client decision-making process.</p><p>• Excellent writing, editing, and visual communication skills tailored for both internal and external stakeholders.</p><p>• Proficiency in Adobe Creative Suite, WordPress, CRM systems (e.g., Salesforce, Wrike), and Google Analytics.</p><p>• Deep understanding of digital marketing, brand management, and content strategy.</p><p><br></p>
<p>We are looking for an experienced Accounting Manager to join our client's team in Stuart, Florida. In this role, you will oversee various aspects of financial management, including preparing accurate financial statements, maintaining general ledger records, and ensuring compliance with accounting standards and regulations. This position requires strong attention to detail and the ability to effectively manage month-end closing processes, resolve discrepancies, and contribute to the overall integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the maintenance and reconciliation of general ledger accounts, ensuring accuracy in financial reporting.</p><p>• Prepare and process journal entries, accruals, and other documentation to support month-end and year-end closing activities.</p><p>• Collaborate with Accounts Payable to ensure vendor invoices and payments are accurately posted, performing timely reconciliations as needed.</p><p>• Manage year-end tax reporting activities, including the preparation and submission of 1099 filings.</p><p>• Assist in the preparation and filing of state sales and use taxes, as assigned.</p><p>• Review and post entries for debt schedules, fixed assets, lease schedules, and prepaid accounts, while maintaining supporting worksheets and schedules.</p><p>• Support the development of monthly and annual financial statements by gathering and analyzing relevant data.</p><p>• Investigate and resolve discrepancies in financial records, ensuring compliance with company policies and regulations.</p><p>• Provide backup support to team members and contribute to special projects as needed.</p><p>• Ensure all accounting processes are executed accurately and within specified deadlines.</p>
<p>We are looking for an Accounting Manager to oversee daily accounting operations and ensure the accuracy of financial reporting for our client in financial services industry. In this role, you will lead a team of accounting experts, manage compliance with regulatory standards, and contribute to strategic financial planning. The ideal candidate will have a strong background in accounting processes, leadership skills, and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the preparation and review of monthly, quarterly, and annual financial statements to ensure accuracy and compliance with industry standards.</p><p>• Manage the month-end and year-end close processes, including journal entries and account reconciliations.</p><p>• Oversee the accuracy and integrity of the general ledger, ensuring all financial transactions are properly recorded.</p><p>• Ensure compliance with tax laws, financial regulations, and internal policies while coordinating audits with external and internal auditors.</p><p>• Lead and mentor the accounting team by providing guidance, feedback, and opportunities for skill development and growth.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in accounting operations.</p><p>• Collaborate on budgeting and forecasting activities by providing financial analysis and insights.</p><p>• Support automation initiatives and system upgrades to streamline accounting functions.</p><p>• Analyze financial data to identify trends, variances, and opportunities for cost optimization</p>
<p>We are looking for a dedicated <strong>4-6 yr Civil Litigation Attorney</strong> to join a boutique legal firm based in Boca Raton, Florida. This position focuses on handling plaintiff personal injury cases and offers an excellent opportunity to work in a supportive, mentorship-driven environment. The right candidate will bring their expertise in civil litigation and a passion for delivering exceptional legal services to clients. in office is required. <strong>Please send your resume to Stacey Lyons Via LinkedIn for immediate consideration. </strong></p><p><br></p><p>Responsibilities:</p><p>• Handle a caseload of plaintiff personal injury litigation matters from initial filing through trial.</p><p>• Prepare legal documents including pleadings, motions, and discovery materials.</p><p>• Conduct depositions, court appearances, and hearings effectively.</p><p>• Collaborate with senior attorneys and legal staff to ensure smooth case management.</p><p>• Provide personalized and attentive client service to maintain strong relationships.</p><p>• Develop strategies for case progression and resolution.</p><p>• Research legal precedents and draft briefs to support litigation efforts.</p><p>• Represent clients in mediation and settlement discussions.</p><p>• Ensure compliance with legal standards and deadlines.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Pompano Beach, Florida. In this role, you will be responsible for managing invoice processing, coding, and ensuring timely payments to vendors. This position requires strong organizational skills and a commitment to maintaining accuracy in all financial transactions.<br><br>Responsibilities:<br>• Process incoming invoices with accuracy and ensure proper coding for financial records.<br>• Verify and reconcile invoice discrepancies to maintain compliance with company policies.<br>• Manage check runs and prepare payments to vendors on scheduled timelines.<br>• Review and update vendor accounts to ensure payment details are accurate.<br>• Collaborate with internal teams to resolve any invoice-related issues efficiently.<br>• Maintain detailed records of all accounts payable transactions for auditing purposes.<br>• Assist with monthly and yearly financial close processes by providing accurate accounts payable reports.<br>• Support the implementation of process improvements to enhance efficiency within the accounts payable function.<br>• Ensure adherence to accounting standards and company procedures at all times.<br>• Provide exceptional customer service to vendors and internal stakeholders regarding payment inquiries.
<p>We are working with a very fast paced technology industry client looking for an experienced Human Resources Director to lead and oversee all aspects of their HR operations for their West Palm Beach, Florida office. This role will be critical in shaping and executing strategies that align with organizational goals while ensuring compliance with employment laws and regulations. The ideal candidate will bring extensive expertise in HR management as well as experience with M& A Activities and integration of various business units. There is some flexibility with the work setup to be a Hybrid schedule, but it is NOT a fully remote role. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive HR policies and procedures to align with organizational goals.</p><p>• Ensure compliance with federal, state, and local employment laws and regulations across all HR functions.</p><p>• Provide strategic advice to executive leadership regarding personnel policies and programs.</p><p>• Oversee compensation, benefits, employee relations, and organizational development initiatives.</p><p>• Evaluate and enhance staff development programs to promote growth and organizational effectiveness.</p><p>• Supervise and mentor the HR team to ensure efficient department operations.</p><p>• Establish and maintain HR information systems to support personnel data management.</p><p>• Conduct and analyze exit interviews to identify trends and areas for improvement.</p><p>• Collaborate with department managers to address HR-related challenges and provide guidance.</p><p>• Lead diversity, equity, and inclusion initiatives to create a welcoming and equitable workplace environment.</p>
We are looking for a dedicated Project Manager to join our team in Hallandale, Florida. In this role, you will oversee a variety of projects from conception to completion, ensuring they align with client expectations and meet high-quality standards. This position offers the opportunity to collaborate across departments and contribute to strategic initiatives that drive growth and innovation.<br><br>Responsibilities:<br>• Manage the full lifecycle of projects, including articles, infographics, podcasts, and webinars, ensuring timely delivery within budget and to the highest quality standards.<br>• Provide strategic recommendations to clients aimed at enhancing engagement and maximizing the impact of their projects.<br>• Present performance metrics and outcomes at project completion, clearly communicating results and showcasing the value delivered.<br>• Collaborate with internal teams such as Editorial, Design, Sales, and Marketing, as well as external contractors, to ensure seamless project execution.<br>• Identify potential risks early in the project and implement effective solutions to mitigate them.<br>• Maintain detailed and accurate documentation throughout all stages of project execution.<br>• Support continuous improvement initiatives by analyzing processes and suggesting enhancements.<br>• Contribute to client strategies by identifying opportunities for account growth and leveraging analytics to inform recommendations.
<p>We are seeking a <strong>tech-savvy Administrative Assistant</strong> to join our team in Miami, Florida. This role offers the opportunity to support essential office operations while working closely with a technician in a fast-paced, technology-focused environment. The ideal candidate will combine strong administrative skills with a solid technical background, playing a key role in ensuring smooth workflows and effective communication with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Assist with data recovery services, including handling and documenting client devices accurately.</li><li>Maintain communication with clients regarding technical service updates and inquiries.</li><li>Oversee daily office operations, ensuring efficient workflow in a tech-focused environment.</li><li>Perform data entry and management of technical records, ensuring accuracy and attention to detail.</li><li>Coordinate shipping and return of computers, storage devices, and other technical equipment.</li><li>Support the technician with basic IT tasks, troubleshooting, and system organization.</li></ul><p><br></p>
<p>We are looking for a skilled and experience Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will oversee sales operations, ensuring efficient processes and excellent client interactions. The ideal candidate will bring expertise in procurement, sales strategies, and a strong understanding of merchant services to help drive business growth.</p><p><br></p><p>Responsibilities</p><p>• Manage purchasing activities, including creating and processing purchase orders.</p><p>• Oversee procurement functions to ensure timely acquisition of goods and services.</p><p>• Collaborate with sales and purchasing departments to align operations with business objectives.</p><p>• Utilize SAP and other tools to streamline purchasing workflows and maintain accurate records.</p><p>• Conduct consultative sales to address customer needs and offer tailored solutions.</p><p>• Lead direct and business-to-business sales efforts to expand client base.</p><p>• Drive e-commerce and online sales strategies, optimizing customer experience.</p><p>• Facilitate international sales transactions, ensuring compliance with regulations.</p><p>• Build strong relationships with equipment suppliers and vendors to negotiate favorable terms.</p><p>• Monitor market trends to identify opportunities for growth and improvement in both purchasing and sales</p><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEAFANIE FURNISS 786-897-7903 </strong></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
We are looking for an experienced ERP/CRM Consultant to join our team in Palm Beach Gardens, Florida. In this role, you will provide technical expertise and support for enterprise software systems, ensuring they meet business needs. The ideal candidate will have a strong background in application troubleshooting, user training, and system optimization.<br><br>Responsibilities:<br>• Provide technical support to end-users by diagnosing and resolving application issues efficiently.<br>• Analyze and troubleshoot software malfunctions, escalating complex problems to the software provider and testing solutions before implementation.<br>• Create comprehensive user documentation, including guides and training materials, and conduct training sessions for end-users.<br>• Assist in configuring and customizing ERP/CRM systems to align with organizational requirements and apply updates as needed.<br>• Collaborate with development teams to report bugs, recommend system enhancements, and ensure timely resolution of issues.<br>• Participate in change management processes, including testing new application versions, assisting with implementation, and managing user acceptance testing.<br>• Monitor and document incidents through a ticketing system, ensuring accurate records and implementing preventative measures.<br>• Contribute to merger integration projects by conducting gap analyses, assisting in data conversion, performing system testing, and delivering user training.<br>• Lead efforts to optimize business processes by leveraging the full functionality of ERP/CRM systems and identifying opportunities for improvement.
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boca Raton, Florida. This contract position involves managing billing and collections processes to ensure timely invoicing, accurate account maintenance, and effective collection of receivables. The ideal candidate will thrive in a dynamic environment and demonstrate strong analytical, communication, and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue invoices accurately and on time, ensuring alignment with contracts, purchase orders, and service agreements.</p><p>• Monitor customer accounts to identify and address payment delays, non-payments, and other discrepancies.</p><p>• Post daily cash receipts, investigate discrepancies, and resolve cash application issues.</p><p>• Submit and follow up on disputes through customer portals as required.</p><p>• Maintain comprehensive records of billing activities, payments, and collection efforts.</p><p>• Process credit memos, account adjustments, refunds, and write-offs as needed.</p><p>• Reconcile accounts receivable sub-ledgers with the general ledger and customer accounts.</p><p>• Generate and distribute aging reports while assisting with month-end close procedures.</p><p>• Track and report on accounts receivable metrics, such as Days Sales Outstanding (DSO), to support financial decision-making.</p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
