<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Delray Beach, Florida. In this Contract to permanent position, you will be responsible for maintaining effective communication and ensuring the accurate processing of documentation and accounts. This role requires adaptability, efficiency, and a proactive approach to problem-solving in a fast-paced work environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain consistent communication with various vendors to obtain updates on document submissions and resolve inquiries.</p><p>• Ensure all accounts are accurately documented with clear status notes to provide transparency and understanding.</p><p>• Schedule and execute follow-ups to facilitate timely resolution of outstanding accounts.</p><p>• Train new team members, sharing knowledge to ensure smooth onboarding and integration into the department.</p><p>• Collaborate with internal and external stakeholders to support team goals and achieve account resolutions.</p><p>• Monitor reports and requests to ensure tasks are completed accurately and efficiently.</p>
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>Robert Half is partnering with a growing organization to identify a detail-oriented Order Processor to support daily order management and administrative operations. This role is ideal for someone who is highly organized, accurate, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter, review, and process customer orders accurately and in a timely manner</li><li>Verify pricing, quantities, and product details before submission</li><li>Coordinate with internal teams (sales, operations, and logistics) to resolve order-related issues</li><li>Maintain accurate records and update order statuses in internal systems</li><li>Respond to internal and external inquiries related to orders</li><li>Assist with reporting, invoicing, and other administrative tasks as needed</li></ul><p><br></p>
We are looking for a detail-oriented Operations Processor to join our team in Pompano Beach, Florida. In this role, you will play a critical part in managing and coordinating customer orders, ensuring smooth operations and accurate records. This position requires strong organizational skills and the ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Provide exceptional customer support throughout the lifecycle of orders, addressing inquiries and resolving issues promptly.<br>• Accurately process and enter customer orders into QuickBooks, maintaining timeliness and precision.<br>• Manage the complete order process, from receipt through fulfillment, ensuring all steps are executed efficiently.<br>• Collaborate with internal teams to streamline workflows and enhance overall operational effectiveness.<br>• Track and manage inventory levels, ensuring availability of materials to meet production and order demands.<br>• Plan and coordinate raw material requirements, aligning with production schedules and customer needs.<br>• Maintain consistency and accuracy across customer orders, inventory data, and system records.<br>• Support shipping processes by overseeing customer shipments and ensuring timely delivery.<br>• Monitor and reconcile accounts payable, vendor invoices, and other financial records to ensure proper documentation.<br>• Assist in resolving account discrepancies and addressing risk management concerns when necessary.
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p>We are looking for an experienced Property Management professional to create a standardized operations procedure for a growing portfolio in the Multi-family Residential space. This person would be in charge of development and implementation of the company’s policies and procedures and will work closely with the Operations team and the President and on-site staff to meet the properties financial and budgeted goals as operational objectives. Supervises associates and maintenance of properties within assigned portfolio. Conducts regular visits to properties within their portfolio to assess areas of development & capital expenditures, including periodic inspections of vacant units. The ideal candidate has worked in the Multi-Family Residential industry and has extensive knowledge of Apartment rentals in Florida and how to keep renewals ang occupancy at optimization.</p><p><br></p><p><strong>THIS IS AN ONSITE ROLE IN OUR CORPORATE OFFICE IN CORAL GABLES </strong></p><p><br></p><p>Bonus points for candidates that have experience in Yardi software, and have used affiliated platforms such as Rent Cafe, or related applications.</p><p><br></p><p>Experience: Minimum of 5 or more years’ experience as a Property Manager in a multi-family environment and at least 3 years’ experience as a Regional Manager in the multi-family industry is required. Proficient with computers (Word and Excel), YARDI, Internet, and other relevant applications are required. A high school diploma or equivalent is required. CAM, ARM or CCRM designations are a plus as is a college degree. Experience with affordable housing, Low-Income Tax Credit</p><p><br></p><p>• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</p><p>• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</p><p>• Ability to write routine reports and correspondence.</p><p>• Ability to speak effectively before groups of customers or employees of organization.</p><p>• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.</p><p>• Ability to deal with problems involving several concrete variables in standardized situations.</p><p>• Ability to interact well with co-workers, supervisors, prospects, residents, vendors, contractors, and the public in a professional and pleasant manner.</p><p>• Above average organizational and verbal skills.</p><p>• Strong customer service skills.</p><p>• Possess leadership skills.</p><p>• Ability to work in a fast-paced environment</p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY TO THE POST AND REACH OUT TO STEFANIE FURNISS at 786-897-7903 </strong></p>
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This contract-to-permanent position offers an excellent opportunity to utilize your expertise in accounts receivable and collections while working closely with customers and internal teams. The ideal candidate will focus on maintaining positive customer relationships while ensuring timely collections and minimizing credit risks.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely follow-up on past due invoices.<br>• Investigate and resolve disputes, complaints, and queries to maintain customer satisfaction.<br>• Respond promptly to inquiries from customers and internal teams, providing clear and effective communication.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain strong relationships with key customers to facilitate effective collections.<br>• Document collection efforts thoroughly and utilize collection tools to track progress.<br>• Identify and escalate potential credit risks and uncollectable accounts to management.<br>• Analyze accounts and approve or hold orders based on credit status.<br>• Monitor and suggest adjustments to customer credit limits and terms as necessary.<br>• Support management with administrative tasks, ad-hoc projects, and process improvement initiatives.
<p>We are seeking an experienced, hands-on <strong>Commercial Property Manager</strong> to oversee the financial and operational performance of a diverse portfolio of <strong>office and industrial properties</strong>. The ideal candidate is a proactive, detail-oriented professional with strong financial acumen, a deep understanding of commercial property operations, and proven experience working with <strong>institutional ownership structures</strong>. This role requires the ability to manage assets in alignment with investor standards, management agreements, and best-in-class operational practices.</p><p>Key Responsibilities</p><ul><li>Prepare and manage <strong>annual operating budgets</strong> for assigned properties</li><li>Administer and reconcile <strong>CAM, real estate tax, and operating expense recoveries</strong>, including estimated billings and <strong>annual CAM reconciliations</strong> (must-have)</li><li>Ensure accuracy and compliance of all pass-through expenses in accordance with lease terms and institutional reporting standards</li><li>Produce and review <strong>monthly financial reports</strong> in accordance with management agreements and investor requirements</li><li>Conduct regular <strong>on-site property inspections</strong> to ensure maintenance, safety, and operational standards are met</li><li>Verify lease commencement dates and <strong>abstract leases</strong> for internal systems and reporting</li><li>Oversee <strong>rent collections</strong>, monitor delinquencies, and coordinate default proceedings when necessary</li><li>Approve and process <strong>accounts payable and accounts receivable (AP/AR)</strong></li><li>Maintain strong <strong>tenant and client relationships</strong>, delivering a high level of customer service</li><li>Coordinate <strong>vacant space turnover</strong>, readiness, and support leasing efforts</li><li>Manage <strong>insurance requirements</strong> for properties and vendors, ensuring compliance with ownership standards</li><li>Evaluate service contract needs; prepare scopes of work, solicit bids, negotiate terms, and oversee vendor performance</li><li>Develop and administer <strong>preventative maintenance programs</strong> to protect asset value and mitigate operational risk</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Microsoft Dynamics 365 Consultant</strong> to implement, configure, and optimize Dynamics 365 ERP and CRM solutions. This role focuses on helping organizations <strong>streamline finance, operations, customer engagement, and supply chain processes</strong> through Dynamics 365 and related Microsoft Power Platform tools. The consultant will collaborate with business stakeholders and IT teams to ensure successful deployment, adoption, and ongoing support of Dynamics 365 solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead or support <strong>Dynamics 365 ERP or CRM implementations, upgrades, and deployments</strong></li><li>Analyze business processes and provide <strong>recommendations to optimize workflows</strong> using Dynamics 365 modules</li><li>Configure and customize <strong>Dynamics 365 modules</strong> to meet functional requirements and best practices</li><li>Collaborate with business users and IT teams to ensure <strong>successful adoption and integration</strong> of Dynamics 365 solutions</li><li>Conduct <strong>testing, validation, and troubleshooting</strong> during implementation and upgrades</li><li>Provide <strong>training and support</strong> to end-users on Dynamics 365 functionality</li><li>Develop and maintain <strong>documentation, reports, workflows, and dashboards</strong></li><li>Assist with <strong>data migration, integration, and system enhancements</strong></li><li>Leverage <strong>Power Platform tools</strong> (Power BI, Power Automate, Power Apps) to enhance business processes</li></ul><p><br></p>
We are looking for a motivated and resourceful Sales Assistant to join our team in Boca Raton, Florida. This is a long-term contract position that offers flexibility in work hours and the opportunity to contribute to outbound sales efforts. The role requires a proactive individual with strong communication skills and a background in sales or lead generation.<br><br>Responsibilities:<br>• Conduct outbound calls to generate leads and identify sales opportunities.<br>• Build and maintain strong relationships with prospective customers, ensuring a positive experience.<br>• Manage customer inquiries with professionalism, patience, and problem-solving skills.<br>• Collaborate with the sales team to achieve revenue targets and support overall sales strategies.<br>• Utilize CRM software to track leads, monitor progress, and maintain accurate records.<br>• Perform data entry tasks and maintain organized documentation of sales activities.<br>• Support various administrative tasks, including scheduling and follow-up communications.<br>• Provide insights and feedback to improve outreach strategies and customer engagement.<br>• Participate in training sessions to enhance skills and knowledge of sales techniques.<br>• Adapt to flexible work hours to accommodate customers in different time zones.
We are looking for a detail-oriented Administrative Coordinator to join our team in Loxahatchee, Florida. In this Contract to permanent position, you will play a pivotal role in supporting various administrative functions, ensuring smooth operations, and maintaining compliance with organizational standards. This role requires excellent organizational skills, adaptability, and the ability to collaborate effectively across departments.<br><br>Responsibilities:<br>• Support tax, code compliance, and planning and zoning activities by ensuring proper coordination and documentation.<br>• Collaborate with the finance department to manage cost recovery accounts and assist with budget preparation.<br>• Handle special projects and contribute to the development and implementation of organizational initiatives.<br>• Serve as a backup for front desk operations, providing assistance when required.<br>• Respond to inbound calls professionally and promptly, addressing inquiries and redirecting them as needed.<br>• Maintain and manage calendars, ensuring appointments and schedules are organized efficiently.<br>• Coordinate scheduling tasks to optimize workflows and support team productivity.<br>• Assist with administrative tasks related to home health operations, ensuring compliance and accuracy.<br>• Provide general administrative support to ensure the seamless execution of daily operations.
<p>We are seeking a strategic and hands-on Director of Marketing to lead all aspects of our marketing efforts. This senior role will be responsible for developing and executing marketing strategies that drive brand awareness, elevate our industry presence, and support client acquisition across diverse market sectors. The ideal candidate brings a mix of creativity, construction industry insight, and a proven ability to lead cross-functional teams and campaigns.</p><p><br></p><p>Key Responsibilities</p><p>Strategy & Planning</p><p>• Develop and execute a comprehensive annual marketing plan aligned with company goals, including brand strategy, client engagement, and business development support.</p><p>• Conduct market research and competitor analysis to identify trends, positioning opportunities, and new growth segments in commercial construction.</p><p>• Define and track key performance indicators (KPIs) across all marketing activities, ensuring data-driven decision-making.</p><p>Branding & Execution</p><p>• Lead the development and refinement of the brand voice, visual identity, and messaging across all channels and materials.</p><p>• Manage all content creation including project case studies, brochures, proposal graphics, and website updates.</p><p>• Ensure consistent and high-quality messaging in presentations, and marketing collateral.</p><p>• Oversee social media strategy, PR initiatives, email campaigns, and trade publication presence to increase visibility in target markets.</p><p>• Manage photography, videography, and documentation of completed projects and construction milestones.</p><p>Digital & Technology</p><p>• Oversee website management and optimization, including SEO, project pages, and analytics.</p><p>• Lead the implementation and use of marketing technologies, CRM tools (e.g., Salesforce, Wrike), and automation platforms to enhance outreach and reporting.</p><p>• Maintain digital asset libraries and ensure up-to-date content across all platforms.</p><p>Leadership & Collaboration</p><p>• Manage and mentor a marketing team and external creative partners (agencies, photographers, writers).</p><p>• Work closely with Business Development, Estimating, and Operations teams to develop marketing strategies that support sales efforts.</p><p>• Coordinate with HR and Recruiting to support employer branding, career fair materials, and talent acquisition efforts.</p><p>• Represent the company at industry events, trade shows, and award submissions.</p><p><br></p><p>Required Skills and Qualifications</p><p>• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field (Master’s preferred).</p><p>• 8+ years of marketing experience, with at least 3–5 years in a senior leadership role, preferably within the AEC (Architecture, Engineering, Construction) industry.</p><p>• Proven track record of building and managing marketing teams and delivering measurable business results.</p><p>• Strong knowledge of the construction project lifecycle and the client decision-making process.</p><p>• Excellent writing, editing, and visual communication skills tailored for both internal and external stakeholders.</p><p>• Proficiency in Adobe Creative Suite, WordPress, CRM systems (e.g., Salesforce, Wrike), and Google Analytics.</p><p>• Deep understanding of digital marketing, brand management, and content strategy.</p><p><br></p>
<p>Responsible for managing the lifecycle of products, solutions, and applications,</p><p>ensuring they meet business requirements and align with the operations</p><p>roadmap. Oversees product development activities, reporting standards, and operational</p><p>governance while coordinating with cross-functional teams to deliver high-quality,</p><p>customer-focused solutions. Acts as a liaison between Operations,</p><p>Operations leadership, and technical teams to ensure timely delivery, continuous</p><p>improvement, and compliance with established standards.</p><p><br></p><p>Essential Duties & Responsibilities:</p><p>Product Development & Delivery</p><ul><li>Manages research and development activities related to the design, enhancement, and qualification of products and solutions.</li><li>Works with cross-functional teams to ensure fulfillment of product requirements and transition products from development to commercialization.</li><li>Assists in determining product delivery and deployment schedules for new releases, feature updates, and maintenance cycles.</li><li>Acts as a technical consultant to the Operations team, leading testing and evaluation of innovative technologies.</li><li>Ensures technology and product specifications align with business objectives.</li><li>Oversees product delivery, managing schedules and tasks related to all aspects of product development.</li></ul><p><br></p>
We are looking for a detail-oriented Accountant to join our team on a contract basis in Fort Lauderdale, Florida. This role focuses on managing accounts payable and receivable processes, maintaining accurate financial records, and supporting month-end closing activities. The ideal candidate will bring strong organizational skills and a commitment to ensuring compliance with accounting standards and company policies.<br><br>Responsibilities:<br>• Manage customer accounts, including setting up new accounts, responding to inquiries, and monitoring overdue balances.<br>• Process and record customer payments, ensuring accuracy in cash, check, credit card, and other transactions.<br>• Oversee vendor accounts by reviewing, coding, and processing invoices for payment, and matching them to purchase orders.<br>• Prepare and process vendor payments through checks, wire transfers, or other methods while reconciling statements.<br>• Assist in month-end closing activities, including preparing reconciliations and supporting financial documentation.<br>• Maintain organized records of financial transactions and ensure compliance with internal controls.<br>• Support internal and external audits by providing required financial documentation and information.<br>• Address billing discrepancies and resolve payment issues with vendors and customers.<br>• Perform general accounting tasks and administrative duties as needed.
<p>We are looking for a detail-oriented Accounting Assistant to join our small, boutique firm in West Palm Beach, Florida. This long-term contract position offers an excellent opportunity to contribute to a high-end organization that values precision and efficiency. The ideal candidate will have a knack for multitasking and thrive in a dynamic, fast-paced environment. In this role, you will sit at the client's front desk - serving as the first point of contact for all clients visiting the office. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Perform regular bank reconciliations to maintain up-to-date financial records.</p><p>• Utilize QuickBooks software to record and organize financial data.</p><p>• Handle bookkeeping tasks, including tracking expenses and maintaining ledgers.</p><p>• Prepare and issue billing statements to clients in a timely manner.</p><p>• Assist with financial reporting and provide support for audits.</p><p>• Coordinate with team members to resolve discrepancies in financial records.</p><p>• Maintain organized documentation for all financial activities.</p><p>• Ensure compliance with company policies and relevant regulations.</p><p>•<u> Provide administrative support to the office. i.e. answering phones, scanning, customer service, etc. </u></p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in West Palm Beach Florida. This role offers the opportunity to work Remotely, requiring meeting in-person once a week for a few hours. Open to either full time hours or starting part-time and later increasing to full time. Schedule M-F; standard business hours; some benefits included. Proficiency in Spanish is a plus but not required.</p><p><br></p><p><strong>Schedule: <em>Remote</em></strong><em> </em><strong><em>for LOCALS Only</em> (near West Palm Beach/Boca area) </strong> w flex to meet a few hours once a week w Owner) </p><p><strong>Hours:</strong> M-F; standard Business hours</p><p><strong>Salary</strong>: $25-$27 p/hr (with some stretch up to $30p/hr)</p><p><strong>Benefits: </strong>6 standard Holidays, 1 week paid Vacaction; open to stipend towards Medical benefits; flexible and Open to discussion! </p><p><br></p><p>Keys to this Role</p><ul><li>QuickBooks Required, Excel Required</li><li>Experience in AP & AR, reconciliation</li><li>Ability to manage multiple transactions across various entities</li><li>Bilingual in Spanish very helpful</li></ul><p>Responsibilities:</p><p>• Handle high-volume data entry for invoicing, billing, and payment collection across multiple entities.</p><p>• Reconcile transactions, including credit card activity, ensuring accuracy and compliance.</p><p>• Collaborate with the General Manager to process claims, create invoices, and manage equipment and parts orders.</p><p>• Handling of client service transactions, including shipping services, leases, and repairs.</p><p>• Communicate with vendors placing orders for equipment, inventory or returns.</p><p>• Prepare and report financial data to external accountants, ensuring timely and accurate submissions.</p><p>• Maintain organized records for accounts payable, accounts receivable, and other financial activities.</p><p>• Recommend improvements to enhance efficiency in accounting processes.</p><p>• Develop and implement new procedures for managing data in QuickBooks and Excel.</p><p>• Communicate effectively with Ownership in weekly meeting to discuss pending items or discrepancies.</p>
<p>We are looking for a dedicated and detail-oriented Paralegal/Legal Assistant to support the General Counsel in various legal tasks. This position is based in West Palm Beach, Florida and offers the opportunity to contribute to important legal proceedings and case management. As a Contract to permanent role, this position provides the potential for long-term career growth within a dynamic legal environment.</p><p><br></p><p>Responsibilities:</p><p>• Draft pleadings, memos, and correspondence for review by the General Counsel.</p><p>• Conduct legal research to analyze statutes, regulations, and rules relevant to bankruptcy and litigation cases.</p><p>• Prepare and process legal documents related to bankruptcy filings particularly chapter 13, and litigation matters.</p><p>• Utilize legal case management software to organize documents and monitor case progress.</p><p>• Collaborate with the General Counsel to ensure accurate and timely handling of case-related tasks.</p><p>• Maintain meticulous records and documentation to support legal proceedings.</p><p>• Stay informed about procedural changes and legal updates impacting case management.</p><p>• Provide proactive support in addressing client concerns and resolving issues.</p><p>• Communicate complex legal concepts effectively to internal and external stakeholders.</p><p>• Offer constructive feedback and collaborate with team members to achieve operational excellence.</p>
We are looking for a dedicated Project Manager to join our team in Hallandale, Florida. In this role, you will oversee a variety of projects from conception to completion, ensuring they align with client expectations and meet high-quality standards. This position offers the opportunity to collaborate across departments and contribute to strategic initiatives that drive growth and innovation.<br><br>Responsibilities:<br>• Manage the full lifecycle of projects, including articles, infographics, podcasts, and webinars, ensuring timely delivery within budget and to the highest quality standards.<br>• Provide strategic recommendations to clients aimed at enhancing engagement and maximizing the impact of their projects.<br>• Present performance metrics and outcomes at project completion, clearly communicating results and showcasing the value delivered.<br>• Collaborate with internal teams such as Editorial, Design, Sales, and Marketing, as well as external contractors, to ensure seamless project execution.<br>• Identify potential risks early in the project and implement effective solutions to mitigate them.<br>• Maintain detailed and accurate documentation throughout all stages of project execution.<br>• Support continuous improvement initiatives by analyzing processes and suggesting enhancements.<br>• Contribute to client strategies by identifying opportunities for account growth and leveraging analytics to inform recommendations.
We are looking for a detail-oriented Purchasing Agent to join our team on a long-term contract basis in Fort Lauderdale, Florida. This role involves coordinating across various departments to ensure accurate costing, smooth project execution, and effective communication between sales, vendors, and other teams. Ideal candidates will bring expertise in purchasing within the manufacturing industry, strong organizational abilities, and excellent communication skills.<br><br>Responsibilities:<br>• Collaborate with sales, art, sample, and vendor teams to support accurate and timely pricing and project completion.<br>• Provide cost estimates to sales staff, enabling them to meet growth objectives.<br>• Monitor the status and progress of quotes, samples, and projects to ensure successful outcomes.<br>• Maintain detailed and organized records to support project tracking and decision-making.<br>• Communicate effectively in both written and verbal formats with internal teams and external vendors.<br>• Prepare and issue purchase orders while ensuring accuracy and compliance.<br>• Assist in solving problems collaboratively as part of a team.<br>• Manage multiple tasks simultaneously and adapt to shifting priorities with focus.<br>• Utilize Excel and other tools to analyze, track, and manage purchasing data.<br>• Support accounts payable processes to ensure timely vendor payments.
We are looking for an experienced Collections Specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a pivotal role in managing overdue accounts, processing payments, and ensuring compliance with federal and state regulations. This is an excellent opportunity to contribute to the optimization of revenue recovery while maintaining sensitivity to customer needs.<br><br>Responsibilities:<br>• Negotiate payment agreements tailored to customers' financial situations to ensure successful collections.<br>• Track and monitor payment statuses, initiating follow-ups for missed deadlines.<br>• Collaborate with internal teams, such as billing and sales, to resolve disputes efficiently.<br>• Identify and escalate any fraudulent activities for further investigation.<br>• Achieve monthly collection targets and actively contribute to improving collection procedures.<br>• Maintain compliance with federal and state regulations while handling customer accounts.<br>• Ensure accurate processing of payments and validation of customer account details.<br>• Provide exceptional customer service to address inquiries and maintain positive relationships.<br>• Review and optimize revenue recovery strategies to minimize financial risk.<br>• Prepare reports on collection activities and performance metrics for management review.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>The Help Desk Level 2 professional serves as a technical escalation point for resolving moderate to complex IT support issues that cannot be solved by Level 1 support. This role provides hands-on troubleshooting, system administration support, and contributes to the efficiency of the IT support operation. The Level 2 analyst also helps develop and document procedures, mentors Level 1 staff, and ensures high standards of customer service and problem resolution.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to escalated service requests and incidents via phone, email, ticketing system, or in person.</li><li>Diagnose, research, and resolve complex software, hardware, and networking issues, ensuring minimal downtime for end-users.</li><li>Administer user accounts, permissions, and security groups in Active Directory or other corporate systems.</li><li>Support and maintain desktops, laptops, mobile devices, and peripheral equipment including installation, configuration, upgrades, and troubleshooting.</li><li>Escalate unresolved issues to Level 3 or specialized engineering teams when necessary and follow through to resolution.</li><li>Participate in the deployment, setup, and support of new technologies, applications, and hardware (e.g., OS upgrades, software rollouts, hardware replacements).</li><li>Maintain detailed records of work performed in the IT ticketing system and contribute to the knowledge base.</li><li>Create and update technical documentation and user guides as needed.</li><li>Provide training, guidance, and mentorship to Level 1 helpdesk staff.</li><li>Monitor and report on recurring technical issues to identify trends and suggest improvements.</li></ul><p><br></p>
<p>We are looking for a skilled and experience Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will oversee sales operations, ensuring efficient processes and excellent client interactions. The ideal candidate will bring expertise in procurement, sales strategies, and a strong understanding of merchant services to help drive business growth.</p><p><br></p><p>Responsibilities</p><p>• Manage purchasing activities, including creating and processing purchase orders.</p><p>• Oversee procurement functions to ensure timely acquisition of goods and services.</p><p>• Collaborate with sales and purchasing departments to align operations with business objectives.</p><p>• Utilize SAP and other tools to streamline purchasing workflows and maintain accurate records.</p><p>• Conduct consultative sales to address customer needs and offer tailored solutions.</p><p>• Lead direct and business-to-business sales efforts to expand client base.</p><p>• Drive e-commerce and online sales strategies, optimizing customer experience.</p><p>• Facilitate international sales transactions, ensuring compliance with regulations.</p><p>• Build strong relationships with equipment suppliers and vendors to negotiate favorable terms.</p><p>• Monitor market trends to identify opportunities for growth and improvement in both purchasing and sales</p><p><br></p><p><strong>QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEAFANIE FURNISS 786-897-7903 </strong></p>
