We are looking for an experienced Technical Writer to join our team in West Palm Beach, Florida. This long-term contract position offers an exciting opportunity to create and maintain high-quality documentation that supports both IT and operational needs. The ideal candidate will excel at transforming technical concepts into clear, user-friendly formats while ensuring consistency and adherence to organizational standards.<br><br>Responsibilities:<br>• Develop and maintain comprehensive documentation, including policies, procedures, SOPs, and runbooks, to support IT and operational workflows.<br>• Collaborate closely with subject matter experts and stakeholders to accurately capture technical details and translate them into actionable content.<br>• Ensure all documentation aligns with brand guidelines and is easy to understand by end-users.<br>• Manage the lifecycle of content, including version control, approvals, and updates, using platforms such as SharePoint and Monday.com.<br>• Produce clear and structured user guides, diagrams, and break/fix instructions to facilitate product implementation and troubleshooting.<br>• Adapt technical content to meet compliance and security requirements, including readiness for audits and reviews.<br>• Utilize tools like Adobe FrameMaker and Adobe RoboHelp to develop highly detailed documents.<br>• Standardize documentation processes to ensure consistency and scalability as the organization evolves.<br>• Partner with teams to create traceable and actionable procedures from policies, standards, and contract language.<br>• Maintain a high level of organization and accuracy across all documentation projects.
<p>As part of our ongoing IT department refresh, we’re looking for a Technical Writer to help formalize and standardize documentation moving forward. We are creating and updating a significant amount of foundational material, including policies, procedures, SOPs/runbooks, and clear end-user instructions for new product implementations. We want to ensure this documentation is consistent, well-constructed using our brand guidelines, easy to follow, and well-maintained on our management platform(s).</p><p>This role would partner closely with IT and operational stakeholders (when necessary) to capture accurate details from SMEs and translate them into clear, usable documentation that can scale as the team evolves.</p>
We are looking for a skilled Content Manager to take ownership of developing and managing content across diverse formats and platforms. This role will be pivotal in ensuring consistent messaging, technical accuracy, and alignment with broader marketing and sales strategies. Based in Dania Beach, Florida, this position collaborates closely with internal teams and external partners to support campaigns, product launches, and targeted marketing initiatives.<br><br>Responsibilities:<br>• Develop and manage marketing content across formats such as webinars, blog articles, press releases, case studies, and promotional material.<br>• Simplify and translate complex technical concepts into engaging content tailored for various audiences.<br>• Ensure accuracy and consistency in all content to align with brand guidelines and product capabilities.<br>• Collaborate with marketing and sales teams to create content that supports lead generation, sales enablement, and product launches.<br>• Design materials for account-based marketing initiatives, including personalized assets and industry-specific messaging.<br>• Plan and execute webinar content, including topic development, speaker coordination, and promotional strategies.<br>• Manage website updates to ensure content reflects current product offerings and campaign goals.<br>• Partner with internal teams and external agencies to align content with broader business objectives.<br>• Support the creation of landing pages and optimize them for campaigns and gated content.<br>• Coordinate with sales teams to develop industry-specific materials for targeted buyer journeys.