We are looking for a dedicated Desktop Support Analyst to join our team in West Des Moines, Iowa. This long-term contract position involves providing exceptional IT service and support to business and technical users across multiple locations. The ideal candidate will have strong troubleshooting skills and a customer-focused approach to resolving hardware and software issues.<br><br>Responsibilities:<br>• Offer technical support for hardware, software, and mobile devices to users across various locations.<br>• Ensure timely resolution of service requests and maintain accurate ticket updates in accordance with established SLAs.<br>• Document solutions and contribute to the team's knowledge base to enhance efficiency and future troubleshooting.<br>• Identify areas for process improvement and escalate issues as needed, providing recommendations for better workflows.<br>• Communicate effectively with stakeholders to provide updates on status, risks, and overall quality of IT operations.<br>• Handle and document incidents related to hardware or software failures, as well as requests for moves, additions, or changes.<br>• Respond to inbound calls and perform initial troubleshooting for user-reported issues.<br>• Prioritize and escalate incidents and service requests based on urgency and impact.<br>• Support imaging and configuration of desktop workstations and laptops to ensure proper functionality.
<p><strong>We're Hiring: Dealer Support Representative (John Deere ExpertConnect Team)</strong></p><p> <em>Two Onsite Roles | Day Shift – Approx. 8 AM–5 PM</em></p><p> <em>Approved Through October 2026 with Strong Extension Potential</em></p><p>Are you ready to make an impact in a role that combines cutting-edge technology, exceptional customer support, and innovation? Partnered with Robert Half—<strong>the world’s largest specialized talent solutions firm</strong>—this opportunity places you with a globally recognized brand: John Deere.</p><p> </p><p>At Robert Half, we’ve built our reputation by connecting skilled professionals like you with leading companies. Our high ethical standards, innovation, and personalized solutions ensure you’re not just starting another job—you’re embarking on a <strong>rewarding career move</strong>.</p><p><strong> </strong></p><p><strong>Why This Role Stands Out</strong></p><p>We know you have options, so we’ve crafted this role and relationship with <strong>you</strong> in mind. Here’s why this position, backed by Robert Half, is worth a look:</p><ul><li><strong>Stability Through 2026 & Beyond:</strong> A long-term contract in partnership with a trusted and iconic brand, with potential extensions that give you room to grow.</li><li><strong>Work with a Leader in Innovation:</strong> You’ll become part of an organization known for driving transformative solutions in agriculture and construction.</li><li><strong>Professional Support:</strong> With Robert Half, you’re never alone. We provide the resources you need to succeed—before, during, and after this role.</li></ul><p><strong>What You’ll Do</strong></p><p>As a <strong>Dealer Support Representative</strong>, you’ll be the first line of support for John Deere dealers navigating their <strong>ExpertConnect</strong> ticketing system. Your key responsibilities will include:</p><ul><li><strong>Frontline Assistance:</strong> Respond to inquiries and troubleshoot issues primarily through chat, as well as by phone, email, or MS Teams when needed.</li><li><strong>Problem Solving & Escalation:</strong> While solving many issues independently, you’ll know when to escalate complex challenges to Tier 2 teams.</li><li><strong>Collaboration:</strong> Work alongside dealer success associates, product managers, and other stakeholders to ensure a seamless dealer experience.</li><li><strong>Feedback Sharing:</strong> Capture dealer insights and share feature requests to help evolve the platform.</li></ul><p>Connect with our team TODAY by calling (563) 359-3995! Lydia, Erin and Christin are great points of contact for this role.</p>
We are looking for a skilled Java Developer to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will focus on front-end development while contributing to legacy application modernization and resolving production issues. This position is ideal for entry to mid-level professionals with a passion for Java programming and front-end technologies.<br><br>Responsibilities:<br>• Develop and maintain front-end components using HTML, CSS, JavaScript, and related frameworks.<br>• Utilize Java 8 and frameworks like Maven and Spring Boot to build efficient, scalable applications.<br>• Assist in modernizing legacy applications by implementing updated technologies and practices.<br>• Write and optimize database queries to ensure seamless integration with applications.<br>• Troubleshoot and resolve production issues promptly to maintain system reliability.<br>• Collaborate with cross-functional teams to deliver high-quality software solutions.<br>• Perform unit testing to ensure code quality and functionality.<br>• Provide technical support for ongoing development projects and enhancements.<br>• Document code and processes to support long-term project sustainability.
We are looking for a hands-on IT Manager with strong application development expertise to join our team in Pleasant Hill, Iowa. This role is ideal for someone who thrives in a dynamic environment and is ready to drive innovation while supporting critical business operations. As a technical leader, you will oversee IT systems and software development projects while directly contributing to application development and troubleshooting activities.<br><br>Responsibilities:<br>• Lead and manage application development projects using VB.NET or C# technologies to deliver effective solutions.<br>• Provide hands-on support for IT systems, including server and network performance, troubleshooting, and maintenance.<br>• Oversee and ensure the functionality of Windows Server, Active Directory, Exchange Server, and other networking components.<br>• Collaborate with external vendors to address network and systems administration needs.<br>• Support and troubleshoot third-party software solutions, including Dynamics and SharePoint.<br>• Identify business challenges and design IT solutions that enhance operational efficiency while prioritizing network security.<br>• Actively contribute to software support efforts and ensure smooth system functionality.<br>• Work closely with business stakeholders to align IT initiatives with organizational goals.<br>• Provide technical leadership and mentorship to team members, fostering a culture of innovation and problem-solving.
We are looking for a skilled Content Traffic Consultant to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a pivotal part in ensuring effective collaboration between marketing and compliance teams while managing the workflow of various marketing projects. This position offers an exciting opportunity to contribute to brand marketing initiatives and streamline content review processes.<br><br>Responsibilities:<br>• Act as the primary liaison between marketing and compliance teams, addressing issues and escalating them as needed.<br>• Oversee the daily management of marketing projects through compliance workflows, ensuring deadlines are met and priorities aligned with business goals.<br>• Collaborate with the Project Traffic Consultant to establish compliance schedules, enabling efficient progression through content review stages.<br>• Coordinate with external proofreaders to schedule projects, review comments, and provide actionable recommendations to project owners.<br>• Utilize electronic project management systems to track project statuses, record approvals, and suggest process improvements for increased efficiency.<br>• Ensure all marketing content adheres to organizational standards and meets service level agreements (SLAs).<br>• Maintain a commitment to shared company values, including accountability, respect, and integrity.<br>• Adhere to attendance and punctuality policies to meet workflow and service level demands.<br>• Perform additional duties as assigned to support the team.
Position: IT Director <br>Location: Wichita KS - onsite<br>Salary: $120,000 base + bonus<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A manufacturing company is seeking a strategic and hands-on IT leader Director of IT Infrastructure & Operations. This role is pivotal in modernizing legacy systems, advancing cybersecurity compliance, and leading IT teams.<br>Infrastructure & Network Management<br> • Oversee IT operations across multiple physical locations.<br> • Maintain and optimize network and wireless environments.<br> • Manage virtual server environments and legacy systems.<br> • Lead the upgrade of enterprise resource planning (ERP) systems.<br> • Evaluate and implement modern communication systems.<br>Cybersecurity & Compliance<br> • Advance organizational efforts toward cybersecurity certification and compliance.<br> • Maintain and update security documentation and ensure alignment with regulatory standards.<br> • Oversee secure backup and disaster recovery systems.<br> • Ensure all systems meet applicable industry compliance requirements.<br>Team Leadership & Talent Development<br> • Lead two IT sub-teams focused on infrastructure and enterprise systems.<br> • Mentor and manage department staff, ensuring clear direction, accountability, and performance.<br> • Identify and recruit IT talent to fill current gaps and support future growth.<br>Qualifications<br> • 10+ years of progressive IT infrastructure leadership experience, preferably in manufacturing or industrial environments.<br> • Strong technical background in networking, virtualization, and server environments.<br> • Experience leading ERP transitions or upgrades.<br> • Deep understanding of cybersecurity frameworks and compliance standards.<br> • Proven ability to lead distributed teams and manage complex, multi-site environments.<br> • Excellent communication and change management skills.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Are you ready to take the next step in your career and lead the future of enterprise technology? We’re seeking a candidate like <em>you</em>—a strategic thinker and tech-savvy leader—to manage and optimize enterprise-wide applications while helping shape the organization’s digital transformation. In this role, you’ll oversee critical systems such as EMR, CRM, HRIS, and POS platforms that directly impact business growth and efficiency.</p><p><br></p><p>This is more than just a leadership position—it’s a unique opportunity to make a tangible difference, work with innovative technologies (including AI), and collaborate with a passionate and talented team.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Develop a future-focused strategy for enterprise applications while addressing immediate business priorities.</li><li>Lead projects that bring cutting-edge optimization to applications like SharePoint, MS365, and SaaS tools.</li><li>Manage system integration, ensuring smooth information flow and interoperability between platforms.</li><li>Translate organizational needs into technical solutions by working closely with cross-functional teams and stakeholders.</li><li>Cultivate a high-performing, collaborative team that thrives on solving challenges and driving innovation.</li><li>Oversee vendor relationships, data security, compliance, and system lifecycle management.</li><li>Identify growth opportunities by harnessing AI and new technologies to improve processes company-wide.</li></ul><p> </p><p><strong>What We’re Looking For in You:</strong></p><ul><li>A demonstrated history of managing enterprise software systems with a focus on SaaS platforms.</li><li>Strong leadership and project management skills with a proven ability to deliver on-time, on-budget results.</li><li>Exceptional communication skills, capable of aligning diverse teams behind a common vision.</li><li>A passion for leveraging technology to solve problems and improving organizational efficiency.</li><li>A growth mindset with expertise implementing future-ready tools like AI applications.</li><li><br></li></ul><p>If you’re ready to bring your expertise, energy, and vision to a team that values your contributions, we want to hear from you. </p><p><br></p><p>Apply directly to this posting today or send a resume to Kristen Lee via LinkedIn to start shaping the future of enterprise applications!</p>
