We are looking for an Application Support Engineer to join our team in Quakertown, Pennsylvania. In this role, you will provide technical expertise and hands-on support to ensure the seamless operation of applications and systems across office and warehouse environments. This position offers an exciting opportunity to work with cutting-edge technologies while leveraging legacy systems to meet business needs.<br><br>Responsibilities:<br>• Monitor and manage virtual machine environments, with a focus on VMware, to ensure optimal performance and reliability.<br>• Collaborate with Cisco systems to troubleshoot issues and gather critical information for problem resolution.<br>• Administer Active Directory and Exchange Online environments to support user access and communication needs.<br>• Develop and generate reports using tools such as SQL, Power BI, and other reporting platforms.<br>• Provide remote and on-site assistance to users, addressing technical challenges with strong communication and interpersonal skills.<br>• Diagnose and resolve problems in office and warehouse settings, employing a hands-on approach to troubleshooting.<br>• Apply creative problem-solving techniques to address complex technical issues effectively.<br>• Stay updated on emerging technologies and integrate them into existing systems to improve functionality and efficiency.
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
