<p>We are looking for a dedicated Help Desk Analyst I to join our team in Waukesha, Wisconsin. In this contract position with the potential to become permanent, you will play a vital role in providing technical support and resolving IT-related challenges for users across various industries. This role offers the opportunity to enhance your skills while contributing to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective technical support to end-users, addressing issues related to printers, password resets, and device performance.</p><p>• Troubleshoot and resolve general IT problems, ensuring minimal disruption to workflow.</p><p>• Utilize AutoTask for managing service desk tickets and tracking contract-related activities.</p><p>• Offer guidance and assistance on Microsoft Windows 10 and Active Directory systems.</p><p>• Collaborate with team members to maintain consistent service delivery across multiple industries.</p><p>• Identify opportunities to improve processes and enhance the user experience.</p><p>• Perform basic troubleshooting tasks to resolve hardware and software issues.</p><p>• Support users with Azure-related inquiries, contributing to the team’s growth in this area.</p><p>• Document solutions and maintain accurate records of resolved issues.</p><p>• Stay informed about emerging technologies and best practices to improve support services.</p>
<p>We are looking for an experienced ERP Integration Manager to lead and optimize enterprise-wide reporting and analytics systems in Oconomowoc, Wisconsin. In this role, you will collaborate across multiple departments, including Finance, Supply Chain, and Manufacturing, to implement data-driven solutions that strengthen decision-making and operational efficiency. Your ability to bridge communication between business stakeholders and technical teams will be essential in driving successful outcomes. <strong>This role is a direct hire opportunity and requires a full onsite schedule, and no visa-sponsorship is offered at this time. </strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and execute strategies for enterprise-wide ERP analytics and reporting that align with organizational goals.</p><p>• Lead initiatives involving predictive and prescriptive analytics, incorporating advanced technologies like AI.</p><p>• Optimize and manage ERP systems to enhance real-time analytics, forecasting, and automation capabilities.</p><p>• Collaborate with stakeholders to translate business needs into actionable insights using tools such as Tableau.</p><p>• Oversee training programs to enhance user proficiency with ERP analytics tools and methodologies.</p><p>• Manage vendor and consultant relationships to ensure productive engagements that meet strategic objectives.</p><p>• Drive decision-making processes in matrix environments by coordinating efforts across multiple teams.</p><p>• Troubleshoot and resolve hardware and software issues related to ERP systems.</p><p>• Ensure the security and reliability of IT systems, including implementing backup and disaster recovery protocols.</p><p>• Monitor and maintain servers, networks, and firewalls to ensure a seamless IT infrastructure.</p>
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Racine, Wisconsin. In this role, you will be responsible for ensuring the seamless operation and maintenance of network systems and infrastructure. Your expertise in network engineering, vendor coordination, and system optimization will be critical in supporting both day-to-day operations and larger infrastructure projects.<br><br>Responsibilities:<br>• Install and configure network systems and equipment, ensuring updates to existing systems are implemented efficiently.<br>• Plan and execute office reconfigurations, including Ethernet cabling additions, relocations, and removals.<br>• Manage the installation of switches and equipment in racks, ensuring proper cable organization and replacement of open racks with secure, locked racks.<br>• Perform network cable cleanup across various buildings and areas, organizing data closets and improving cable management.<br>• Configure, install, and replace network cameras and wireless access points, while creating diagrams for camera placement and optimal views.<br>• Coordinate vendor activities, including cabling, electrical work, and punch-down tasks, while managing timelines, verifying quotes and invoices, and assessing quality.<br>• Collaborate with stakeholders to understand project requirements, define use cases, and document project scope and expected outcomes.<br>• Develop and maintain detailed documentation, such as network diagrams, floorplans, cable pathways, and equipment configurations.<br>• Track equipment and project progress using tools like Excel and Smartsheets, and assist with equipment specification, ordering, stocking, and tracking.<br>• Configure and validate installed equipment, ensuring functionality and compliance with security standards.
