We are looking for an experienced Network Engineer to join our team on a contract basis in Menomonee Falls, Wisconsin. In this role, you will play a key part in designing, implementing, and maintaining cutting-edge network solutions to ensure optimal performance and reliability. This position offers an opportunity to work with advanced networking technologies and contribute to the seamless operation of critical infrastructure.<br><br>Responsibilities:<br>• Evaluate the current network architecture and identify areas for improvement.<br>• Design and deploy robust failover solutions to enhance system reliability.<br>• Reconfigure IP addressing schemes to optimize network performance.<br>• Implement routing protocols to support efficient data center operations.<br>• Configure and manage Cisco devices, ensuring high availability and performance.<br>• Monitor and maintain virtual switch uptime to guarantee seamless connectivity.<br>• Document network changes and provide detailed knowledge transfer to the team.<br>• Collaborate with stakeholders to ensure network solutions align with business needs.<br>• Conduct regular assessments of network health and apply necessary updates.<br>• Support multi-tenant environments and ensure compliance with industry standards.
We are looking for a skilled Systems Engineer to join our team in Milwaukee, Wisconsin. In this contract-to-role, you will maintain and modernize a hybrid on-premises and cloud-based infrastructure while ensuring the reliability of client-facing systems. You will play a critical role in leading IT initiatives, collaborating with senior leadership, and providing high-level technical support.<br><br>Responsibilities:<br>• Design, configure, and maintain enterprise systems, including on-premises applications, file servers, and database systems.<br>• Administer platforms that host client-facing applications, including managing domain names, certificates, and monitoring web application performance.<br>• Lead IT projects aligned with organizational goals, focusing on cost-effective and scalable solutions.<br>• Respond to system outages and alerts, providing timely resolution to restore operations.<br>• Provide third-tier technical support for network and end-user issues as needed.<br>• Enhance and support a hybrid infrastructure that integrates on-premises systems with Microsoft Azure.<br>• Assist with implementing and managing virtualization solutions, such as ProxMox, while leveraging Microsoft-based systems as needed.<br>• Collaborate with senior IT leadership to evaluate and implement thoughtful system changes that align with business objectives.
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. <br> Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and effective help desk support to employees, addressing hardware and software issues.</p><p>• Manage patch updates and oversee licensing renewals to ensure system compliance.</p><p>• Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols.</p><p>• Maintain accurate and organized documentation for IT processes and systems.</p><p>• Troubleshoot issues within a Windows environment and provide user support for Microsoft 365 applications.</p><p>• Handle service desk tickets with efficiency, ensuring swift resolution of technical problems.</p><p>• Assist with system administration tasks, including basic Active Directory management.</p><p>• Collaborate with team members to optimize IT workflows and enhance user experience.</p><p>• Provide guidance to users on resolving common technical challenges.</p><p>• Support additional IT tools and software, such as AutoDesk, when required.</p>
We are seeking a dynamic and experienced IT Manager to oversee both our help desk and IT operations teams. This role is critical in ensuring the smooth running of day-to-day IT functions and delivering exceptional support to our organization. The IT Manager will assist the Vice President of IT in implementing and enhancing IT policies and procedures, identify opportunities for improvements, and recommend technological solutions that align with our strategic goals.<br>Team Management: Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and operational performance. Implement and monitor performance metrics for both teams to ensure high levels of customer satisfaction and operational efficiency.<br><br>Policy and Procedure Development: Assist the VP of IT in developing and implementing IT policies and procedures that align with the company’s objectives. Ensure compliance with industry standards, legal regulations, and company policies.<br><br>IT Operations: Manage daily IT operations to ensure system integrity, security, and availability. Oversee network infrastructure, server maintenance, and other core IT services. Lead efforts to improve operational processes and optimize IT resources.<br><br>Help Desk Management: Ensure timely and effective resolution of IT issues and requests. Foster a customer-focused culture within the help desk team to enhance user experience.<br>Strategic Planning and Implementation: Identify opportunities for IT enhancements and optimization. Make recommendations for technology investments that drive business success and improve operational efficiency. Collaborate with stakeholders to prioritize and implement IT projects that support business growth.<br><br>Vendor and Asset Management: Manage relationships with IT vendors to ensure cost-effective purchasing and maintenance of IT equipment and software. Oversee the management and tracking of IT assets, ensuring accuracy and accountability.<br><br>Team Leadership and Development: Provide leadership, mentoring, and development opportunities for the IT operations and help desk teams. Foster a collaborative and innovative team culture to ensure continuous improvement and growth.<br><br>Budget Management: Assist in the preparation and management of the IT budget, ensuring cost-effectiveness and alignment with strategic goals. Analyze and forecast IT costs, providing insights and recommendations to the Vice President of IT.<br><br>Education and Experience:<br>• Bachelor’s Degree from an accredited college or university in Computer Science, Information Technology or a related field.<br>• ITIL (Information Technology Infrastructure Library) certification preferred.<br>• Five years of relevant IT support work experience<br>• Three years managing direct reports<br><br>Required Skills/Abilities:<br>• Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint).<br>• Knowledge of various operating systems, security access, operations security, and database services.<br>• Knowledge and understanding of enterprise, network, systems/endpoint, application and data protection issues and security risks.<br>• Well-developed leadership skills in a matrix organization structure.<br>• Ability to work effectively within a culturally diverse environment.<br>• Ability to understand and lead technical resources.
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Menomonee Falls, Wisconsin. In this role, you will be responsible for ensuring the smooth operation of virtualized environments, maintaining server infrastructure, and implementing secure backup solutions. This position offers a flexible work schedule of 16–24 hours per week, making it ideal for professionals seeking a part-time yet impactful opportunity.<br><br>Responsibilities:<br>• Manage and support virtualized environments, including Hyper-V and VMware, to ensure optimal performance.<br>• Administer Dell and HP servers, ensuring their reliability and efficient operation.<br>• Implement and maintain secure backup solutions to protect critical data.<br>• Monitor and troubleshoot server and network issues to minimize downtime.<br>• Configure and maintain Active Directory to manage user access and system policies.<br>• Support Microsoft Windows Server and Windows 10 environments to ensure seamless functionality.<br>• Collaborate with team members to optimize Citrix technologies for user access and application delivery.<br>• Document system configurations, updates, and procedures to ensure transparency and continuity.<br>• Regularly evaluate system performance and recommend improvements to enhance efficiency.<br>• Provide technical expertise and assistance to resolve escalated issues.
We are looking for a highly skilled and motivated System Administrator to oversee and optimize our IT infrastructure. This role involves managing identity systems, securing endpoints, monitoring networks, and providing technical support to ensure seamless operations. Based in West Bend, Wisconsin, this is an on-site position requiring a proactive approach to system management and problem resolution.<br><br>Responsibilities:<br>• Manage and maintain Microsoft Entra ID (Azure AD) and Active Directory, including user provisioning, group policies, and access controls.<br>• Configure and deploy endpoint management solutions using Microsoft Intune, ensuring compliance and performance for Windows 11 devices.<br>• Monitor IT systems and automate workflows using tools like Pulseway to ensure system efficiency and reliability.<br>• Provide technical support and resolve issues through Jira Service Management or similar helpdesk platforms.<br>• Troubleshoot and optimize network performance using CatchPoint and ensure uptime through proactive monitoring.<br>• Administer secure web and application delivery platforms such as Akamai to maintain system security.<br>• Implement cloud security measures and data protection policies using Netskope.<br>• Manage endpoint detection and response tools like CrowdStrike Falcon to safeguard against threats.<br>• Conduct security awareness training and phishing simulations using KnowBe4 to enhance organizational cybersecurity.<br>• Create and maintain clear system documentation, procedures, and knowledge base articles for internal use.