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1 result for Help Desk Support Manager in Waukesha, WI
- Brookfield, WI
- onsite
- Contract / Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and effective help desk support to employees, addressing hardware and software issues.</p><p>• Manage patch updates and oversee licensing renewals to ensure system compliance.</p><p>• Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols.</p><p>• Maintain accurate and organized documentation for IT processes and systems.</p><p>• Troubleshoot issues within a Windows environment and provide user support for Microsoft 365 applications.</p><p>• Handle service desk tickets with efficiency, ensuring swift resolution of technical problems.</p><p>• Assist with system administration tasks, including basic Active Directory management.</p><p>• Collaborate with team members to optimize IT workflows and enhance user experience.</p><p>• Provide guidance to users on resolving common technical challenges.</p><p>• Support additional IT tools and software, such as AutoDesk, when required.</p>
- 2026-04-16T00:00:00Z