<p>We are looking for an experienced ERP/SCM/CRM/BI Consultant to join our team on a Contract to permanent basis in Madison, WI. In this role, you will provide expert support and guidance to end users across multiple sites, ensuring seamless functionality and optimization of systems. Your ability to bridge technical concepts with business needs will be essential to drive effective communication and productive outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support for Epicor ERP systems, addressing the needs of approximately 500 end users across four locations.</p><p>• Collaborate with stakeholders to translate technical concepts into clear, actionable business language.</p><p>• Develop and maintain custom reports using tools like Excel to facilitate data-driven decision-making.</p><p>• Assist in the configuration and management of ERP, SCM, CRM, and BI systems to meet organizational needs.</p><p>• Ensure smooth integration of API developments and support ongoing system enhancements.</p><p>• Create and update business requirement documents to align with project goals and user expectations.</p><p>• Deliver exceptional customer service, ensuring timely resolution of technical issues and user concerns.</p><p>• Utilize client-side scripting to customize and optimize system performance.</p><p>• Support system customization efforts, ensuring compliance with business objectives and technical standards.</p><p>• Contribute to the management of configuration processes to maintain system integrity and efficiency.</p>
<p><strong>ERP Analyst</strong></p><p>Robert Half is currently partnering with a company in Wisconsin to recruit an ERP Analyst. This role is responsible for managing and enhancing the organization’s Epicor Prophet 21 system and related applications. The position involves reviewing business processes, implementing system improvements, and supporting multiple departments to improve efficiency and reliability.</p><p><br></p><ul><li><strong>This is a Direct/Permanent Hire role. </strong></li><li><strong>To be consider for this remote role you must currently reside in one of the following states: WI, IL, MN, MI, NE, SD, ND, and IA</strong></li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain the hosted Prophet 21 ERP system.</li><li>Configure and implement modifications using Business Rules and DynaChange.</li><li>Create and update reports in Crystal Reports.</li><li>Build reporting tools and user portals to improve data accessibility.</li><li>Provide technical support to end users, including issue resolution and escalation to Epicor support.</li><li>Maintain documentation and training materials for system processes.</li><li>Lead user training sessions for new features and system functions.</li><li>Collaborate with teams in sales, purchasing, accounting, administration, and warehouse operations.</li><li>Use Epicor Data Analytics (EDA) to identify business trends and recommend process improvements.</li><li>Manage Enterprise Content Management (ECM) processes for document control and compliance.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>The Applications Development Leader will manage a blended team of software developers and analytics professionals, with responsibility for project delivery, client engagement, and departmental performance. This role requires both strategic guidance and hands-on involvement, balancing technical expertise with leadership of people, processes, and budgets.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require a hybrid work schedule.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct software projects from planning through implementation, ensuring deliverables meet defined objectives.</li><li>Monitor project budgets, control expenses, and align outcomes with financial goals.</li><li>Partner with clients and internal teams to gather requirements, analyze processes, and recommend improvements.</li><li>Oversee and support business process mapping, with attention to efficiency and cost reduction.</li><li>Lead project reviews to capture lessons learned and inform future initiatives.</li><li>Track progress, manage risks, and adjust plans to maintain timelines and quality.</li><li>Provide mentorship and oversight for technical staff, assigning tasks and encouraging skill growth.</li><li>Maintain awareness of emerging technologies and practices to guide future solutions.</li><li>Foster collaboration across distributed and offshore teams to ensure consistency and results.</li></ul><p><br></p>
