We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to printing, login issues, and screen problems.<br>• Configure and manage telephony systems, Active Directory, Azure AD, and Office 365.<br>• Utilize tools like Entra and Intune for monitoring and deployment tasks.<br>• Provide support for Windows desktop systems and server environments.<br>• Manage virtualization systems such as Hyper-V and perform routine system maintenance.<br>• Assign security-related tasks and escalate issues when necessary.<br>• Perform backups and system reboots to ensure data integrity.<br>• Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability.<br>• Maintain and optimize desktop hardware and imaging processes.<br>• Assist with SQL Server management as needed to support business operations.
<p>We are seeking a skilled and hands-on Network Deployment Manager to oversee the planning, coordination, and execution of network installation projects across the Midwest. This role is ideal for a technical leader who thrives in fast-paced environments, enjoys solving complex network challenges, and is comfortable managing teams in the field. <strong>To learn more, apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p><p><br></p><p>The ideal candidate brings strong networking experience—including Wi-Fi systems, surveillance solutions, fiber and structured cabling—and has a proven ability to lead and develop field technicians. This position plays a key role in ensuring high-quality deployments and exceptional customer service. <strong>To learn more, apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, manage, and mentor a team of 4–7 installation technicians, ensuring skill development, productivity, and adherence to company standards</li><li>Oversee end-to-end delivery of network installation projects: planning, site assessments, execution, testing, documentation, and closeout</li><li>Design, install, and maintain Wi-Fi networks, surveillance camera systems, and supporting network infrastructure</li><li>Perform advanced network diagnostics, PC troubleshooting, device configuration, and performance validation</li><li>Supervise and participate in fiber installations, structured cabling, and cable routing</li><li>Collaborate with project managers, engineering teams, subcontractors, and customers to ensure project success and timelines</li><li>Maintain quality control, safety standards, and professional conduct on all job sites</li><li>Travel regionally on a weekly basis, with occasional nationwide assignments</li></ul>
<p>We are looking for a skilled Desktop Support Analyst to join a growing team in Postville, Iowa! If you like to be busy, this is your next opportunity!! In this role, you will serve as the primary point of contact for IT-related issues through the ticketing system and be the hands, eyes, and feet for their supporting MSP, ensuring smooth operations and resolving technical challenges. The position requires hands-on expertise in managing hardware, software, and network systems to support organizational needs effectively. One will be able to learn and/or apply one's current knowledge and experience! A great place to call home and take ownership in projects! Apply today, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to and resolve IT support tickets related to printing, login issues, screen problems, and other desktop concerns.</p><p>• Administer and troubleshoot Active Directory (AD), Azure, and Microsoft Office 365 environments.</p><p>• Configure and maintain Windows desktops and servers, ensuring optimal performance.</p><p>• Manage backups, perform system reboots, and oversee Hyper-V virtualization tasks.</p><p>• Implement and maintain security measures, including assigning permissions and monitoring system access.</p><p>• Support telephony systems and ensure smooth communication setups.</p><p>• Configure and troubleshoot network devices, including Cisco switches and Fortinet firewalls.</p><p>• Utilize tools like Entra and Intune to manage device and identity configurations.</p><p>• Collaborate with the IT Manager and other stakeholders to address ongoing technical needs and improvements.</p><p>• Conduct routine maintenance and updates on organizational IT systems to ensure reliability.</p>
We are looking for a skilled Endpoint Administrator to provide comprehensive systems support for faculty, staff, and students. This role involves managing and configuring both Apple and Windows devices, while ensuring compliance with security standards. Based in Cedar Rapids, Iowa, this is a long-term contract opportunity offering an exciting chance to work with diverse technologies and contribute to campus-wide technology initiatives.<br><br>Responsibilities:<br>• Deliver technical assistance for hardware, software, wireless connectivity, printers, and other network-related devices.<br>• Act as the campus expert on Apple devices and manage Windows device configurations.<br>• Administer servers for campus-wide devices, including group policy objects (GPOs) and security configurations.<br>• Install and manage Mac and Windows operating systems, applications, and imaging processes for campus computers.<br>• Maintain and configure Mac infrastructure, including remote management, deployment, and software licensing servers.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and software across campus.<br>• Administer Mac server software and infrastructure, including remote management and software packaging for deployment.<br>• Manage campus printer installations, setups, and maintenance, including remote deployment and software packaging.<br>• Collaborate on vendor and product selection for network hardware, software, and services.<br>• Create and update documentation for all assigned tasks and participate in on-call technology support rotations.
