<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Order Entry Customer Service Specialist to join our team in Rosedale, Maryland. This Contract-to-permanent position offers an excellent opportunity to grow within a stable and reputable company. In this role, you will play a key part in ensuring smooth customer operations, accurate order management, and delivering exceptional service.<br><br>Responsibilities:<br>• Process customer orders efficiently and accurately using a specialized Oracle-based system.<br>• Coordinate delivery schedules and routes for drivers to ensure timely deliveries.<br>• Communicate with customers to confirm order details, delivery updates, and satisfaction.<br>• Collaborate with warehouse, logistics, sales, and credit teams to streamline operations.<br>• Handle pricing and purchase order data entry with a high level of accuracy.<br>• Pick and prepare customer orders for pickup, ensuring all items are correct and ready.<br>• Build strong relationships with customers by upselling products and fostering long-term partnerships.<br>• Assist with resolving any customer concerns related to orders or shipments.<br>• Maintain organization in the workspace and lift items up to 25 pounds as needed.<br>• Support overall team objectives by adapting to workflow changes and priorities.
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Inside Sales Representative</strong> to support our sales team and customers in Laurel, MD. This position plays a key role in managing orders, responding to customer inquiries, preparing quotes, and ensuring a smooth sales process from start to finish — without the responsibility of direct selling. The ideal candidate is organized, proactive, and enjoys working with both internal teams and external customers. If interested, please apply or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customers via phone and email.</li><li>Prepare and process customer quotes, purchase orders, and invoices accurately and in a timely manner.</li><li>Support the external sales team by providing product information, pricing, availability, and order status updates.</li><li>Coordinate with production, shipping, and accounting departments to ensure on-time delivery and accurate order fulfillment.</li><li>Maintain accurate customer records and order history in the company’s CRM or ERP system.</li><li>Respond promptly to customer inquiries, resolving issues and escalating concerns when necessary.</li><li>Assist with preparing sales reports, forecasts, and other administrative tasks.</li><li>Build strong internal relationships to ensure efficient communication between departments.</li><li>Provide exceptional customer service and contribute to overall customer satisfaction.</li></ul>
<p>We are looking for a skilled Staff Accountant to join our team in Baltimore, Maryland. This position offers the opportunity to work on diverse accounting projects while enjoying the stability and benefits of permanent employment. If you thrive in dynamic environments and are passionate about delivering high-quality financial services, we would love to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timely completion.</p><p>• Prepare and post journal entries to maintain the integrity of financial records.</p><p>• Reconcile bank and credit card statements to ensure consistency with the general ledger.</p><p>• Oversee general ledger activities, including regular updates and adjustments.</p><p>• Handle sales tax filings and compliance with relevant regulations.</p><p>• Conduct monthly and quarterly financial reconciliations to support accurate reporting.</p><p>• Collaborate with internal teams to streamline accounting processes and improve efficiency.</p><p>• Support audits and provide necessary documentation to external auditors.</p><p>• Utilize advanced Microsoft Excel features to analyze and organize financial data.</p><p>• Assist in developing financial reports to aid in strategic decision-making.</p>
<p>Robert Half is currently working with a thriving services firm on their search for a Staff Accountant with strong Excel skills. The Staff Accountant will play a key role in maintaining the general ledger, assisting with the month-end close process, preparing internal/external financial reporting, posting journal entries, supporting revenue recognition processes, preparing supporting schedules for internal management reporting and external audits, ensuring compliance with industry specific taxes and applicable fees, and assisting with accounts payable and receivable functions. The ideal candidate for this role should have great problem-solving skills, excellent time management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review corporate tax returns to ensure accuracy and compliance with regulations.</p><p>• Manage sales tax filings and ensure timely submissions.</p><p>• Record and reconcile journal entries to maintain accurate financial records.</p><p>• Maintain and update the general ledger, guaranteeing precise documentation of all transactions.</p><p>• Assist in preparing financial reports and statements for internal and external use.</p><p>• Collaborate with team members to identify and resolve discrepancies in financial data.</p><p>• Support audits by gathering and organizing relevant financial documentation.</p><p>• Monitor changes in tax laws and implement necessary adjustments in processes.</p><p>• Provide insights and recommendations to improve accounting procedures and efficiency.</p>
<p>We are looking for an experienced Senior Tax Accountant to join our team in Harford County, Maryland, on a Contract-to-Permanent basis. This role offers an exciting opportunity to manage a diverse portfolio of client accounts, including individual and corporate tax returns, while contributing to the firm’s growth during tax season. The position is ideal for a driven and detail-oriented individual seeking a long-term partnership within a dynamic CPA firm.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual and corporate tax returns with accuracy and attention to detail.</p><p>• Manage and oversee 20+ client accounts, including large-scale manufacturing clients with significant revenue.</p><p>• Utilize software tools such as UltraTax, QuickBooks Online, and NetSuite to streamline tax preparation processes.</p><p>• Ensure compliance with federal, state, and local tax regulations, including sales and use tax filings.</p><p>• Collaborate with clients to address tax-related inquiries and provide strategic advice.</p><p>• Analyze financial data to identify potential tax savings and optimize tax strategies.</p><p>• Contribute to the firm’s operational goals, including revenue growth initiatives.</p><p>• Train and support team members in best practices for tax preparation and client management.</p><p>• Work independently and efficiently to meet tight deadlines during peak tax season.</p><p>• Participate in the firm’s strategic planning for future growth and potential partnership opportunities.</p>
<p>We are looking to hire a Contracts Administrator for an established company in Maryland.</p><p><br></p><p>The Contracts Administrator is responsible for overseeing, reviewing, and managing all contractual documentation for a real estate/construction company. This role involves preparing, negotiating, and finalizing sales, purchase, leasing, and government contracts to support business goals. The Contracts Administrator ensures compliance with corporate standards and legal requirements, coordinates with internal teams and clients, and maintains organized contract records for seamless accessibility. The ideal candidate will bring extensive experience in contract administration, construction or leasing contracts, and a high level of organizational skill and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and finalize sales and purchase contracts, construction contracts, and leasing agreements</li><li>Ensure that all contracts align with corporate guidelines and legal standards per construction law.</li><li>Review contract terms and conditions, identifying any discrepancies, and working to resolve these before contract finalization.</li><li>Negotiate contract terms and conditions with clients, subcontractors, and vendors to reach mutually beneficial agreements.</li><li>Communicate effectively with internal and external stakeholders to resolve conflicts or questions regarding contract terms.</li><li>Work closely with the Director of Customer & Process Excellence and the Chief Operating Officer (COO) on contract terms, final terms, and schedule of values to ensure alignment with company objectives and financial targets.</li><li>Maintain a meticulous filing system for all contractual paperwork, ensuring compliance with federal, state, and company documentation requirements.</li><li>Conduct periodic reviews of contracts and track contract deadlines, amendments, and renewals to ensure timely action.</li><li>Review contracts for accuracy, verifying that all terms comply with legal standards and client requirements.</li><li>Utilize Super Legal AI or other legal (approved) AI tools as a supplement to analyze contracts, streamline repetitive tasks, generate legal insights, and support data informed decision-making.</li><li>Edit and submit contracts for client review, ensuring accurate use of legal terminology and clear language for client understanding.</li><li>Work closely with sales teams, project managers, and operations teams to ensure that contract requirements are understood and met.</li><li>Provide outstanding service to clients and internal teams by promptly addressing questions and ensuring a seamless contract process.</li></ul><p><br></p><p> Our client offers compressive benefits including medical coverage, PTO, retirement savings, profit sharing, PTO and more.</p><p><br></p><p><strong><em>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</em></strong></p>
<p>We are looking for a diligent and motivated individual to join our growing tax department. The Senior Tax Associate will report directly to the Senior Tax Manager and focus on the company's tax compliance and reporting needs, while also assisting on development projects. The ideal candidate is a team player with experience in tax return preparation, tax provision, strong knowledge of tax laws and regulations, and solid accounting expertise.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Support coordination and timely filing of federal, state, and local income tax returns, including review of work prepared by external advisors.</p><p>Prepare quarterly estimated tax payments for federal and state filings.</p><p>Assist in preparing and reviewing complex tax calculations.</p><p>Compile supporting financial statements and documents.</p><p>Help conduct tax research and prepare memos.</p><p>Assist in resolving tax notices and audits at federal, state, and local levels.</p><p>Support a variety of tax compliance and reporting projects as needed.</p><p>Maintain and enhance processes for income tax-related internal controls.</p><p>Identify and implement process improvements within the tax function.</p><p>Take on additional duties as assigned by management.</p><p>Education & Experience:</p><p><br></p><p>Bachelor’s degree in Accounting or Tax; Master’s degree is a plus.</p><p>CPA license strongly preferred.</p><p>Minimum 2–3 years of relevant tax experience with a large corporate or public accounting firm.</p><p>Experience with major public accounting firms preferred.</p><p>Must be detail-oriented, organized, and resourceful.</p><p>Ability to manage multiple tasks and work within tight deadlines.</p><p>Excellent communication skills, both written and verbal.</p><p>Capable of handling multiple projects independently with minimal supervision.</p><p>Experience managing and developing people is preferred.</p><p>Ability to work and communicate effectively across various teams and with outside regulatory agencies, auditors, and management.</p>
<p>Are you a Tax Manager looking for your next home? Would you like to be part of a fast growing/great culture company? Do you like doing a variety of tax work including lots of fun projects? If so, we are working with one of our biopharma clients in Montgomery County on a fantastic Tax Manager role. This is a wonderful opportunity to be part of a growing tax department where you can be value added. This role is crucial in managing a wide range of areas related to tax compliance and planning projects.</p><p><br></p><p>Responsibilities:</p><p>• Manage US federal and state income and quarterly estimate process, ensuring accuracy and regulatory adherence.</p><p>• Manage the computation of the global tax provision for income taxes pursuant to ASC 740 for domestic and foreign subsidiaries.</p><p>• Manage a wide array of federal, state, and international tax special projects, including transfer pricing and research tax credit studies, analyzing tax planning alternatives, evaluating business and operational impacts, and determining compliance requirements</p><p>• Manage the Company’s tax compliance and planning related to employee benefits and executive compensation, including for equity-based compensation and for state-by-state sourcing and reporting</p><p>• Oversee the sales tax exemption certificate process to ensure proper management and compliance.</p><p>• Manage foreign income tax provisions for local statutory financial statements and corporate income tax filings.</p><p>• Manage the Company’s tax compliance and planning related to employee benefits and executive compensation.</p><p>• Manage fixed asset tax analysis and reporting.</p><p>• Develop and maintain a detailed understanding of the company’s operations for purposes of preparing analysis, memos, and other documentation necessary to support the Company’s federal, state, and local income tax compliance, provision, and planning.</p><p>• Evaluate state and local tax opportunities, incentives, and risks by developing an in-depth understanding of the company’s operations.</p><p>• Provide tax compliance and planning support for employee benefits and executive compensation, including equity-based compensation and payroll sourcing.</p><p>• Coordinate outsourced federal, state, and local income tax compliance processes.</p><p>• Assist in preparing and reviewing annual income tax provision calculations and financial statement disclosures in accordance with ASC 740.</p><p>• Prepare and present tax considerations and conclusions to senior leadership, ensuring clear communication and strategic alignment.</p><p><br></p><p>The ideal candidate for this Tax Manager role will have 6+ years of tax experience in corporate or partnership if you have your CPA or MS/MBA or 8+ years if you have your BS in Accounting, as well as 2+ years of supervisory experience and ASC 740 experience. The comp range for this position is 130K-160K + bonus + equity and full benefits. To apply to this Tax Manager role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Procurement Analyst to join our client's team in Baltimore, Maryland. In this role, you will serve as a critical link between procurement efforts and various internal departments, including executive leadership, engineering, sales, and manufacturing. Your expertise will be essential for managing high-value programs and ensuring efficient project execution while maintaining strong vendor relationships.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams during the bidding phase to develop procurement strategies and plans.</p><p>• Evaluate contract specifications and bills of materials to identify and prequalify suitable vendors.</p><p>• Analyze vendor quotes to ensure scope completeness and negotiate agreements to secure optimal terms.</p><p>• Facilitate the transition of procurement documents and knowledge from the bidding phase to project teams.</p><p>• Incorporate market intelligence, such as pricing trends and logistical considerations, into procurement strategies.</p><p>• Review and interpret contracts, drawings, specifications, and project schedules to ensure procurement alignment.</p><p>• Travel to project sites, manufacturers, and vendors as necessary to oversee procurement processes.</p><p>• Identify opportunities for cost savings and alternative solutions, including material and labor efficiencies.</p><p>• Monitor evolving compliance requirements and adjust procurement plans accordingly.</p><p>• Manage post-award procurement implementation to align with project objectives.</p>
<p>Duties include:</p><p>· Calculating, recording, inputting or processing financial data</p><p>· Preparing customer invoices based on accounting procedures</p><p>· Researching and investigating discrepancies in invoices to determine the accuracy of charges</p><p>· Matching payments to invoice numbers or sales orders</p><p>· Handling customer inquiries regarding billing issues</p><p>· Managing an Accounts Receivable ledger and Accounts Receivable files</p><p>· Submitting daily reports to management on accounts receivable operations</p><p><br></p>
<p><strong>About the Role:</strong></p><p> We’re looking for a proactive and customer-focused <strong>Collections Specialist</strong> to join our team. This individual will be responsible for managing past-due accounts, maintaining positive client relationships, and ensuring timely collection of outstanding balances. The ideal candidate has strong communication skills, attention to detail, and the ability to problem-solve while maintaining professionalism and empathy.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence</li><li>Negotiate and set up payment arrangements while maintaining positive customer relationships</li><li>Research and resolve billing discrepancies or disputed charges</li><li>Maintain accurate records of all collection activity in the system</li><li>Collaborate with the accounting and sales teams to address payment issues</li><li>Monitor aging reports and identify high-risk accounts</li><li>Escalate unresolved accounts to management or third-party collection agencies as needed</li><li>Ensure compliance with all company policies and collection regulations (FDCPA and state laws)</li></ul><p><br></p>
We are looking for an experienced Senior Accountant to manage and oversee financial operations for multiple entities involved in large-scale development projects in Germantown, Maryland. This role includes preparing financial reports, reconciling accounts, and ensuring compliance with both Federal Income Tax accounting and Generally Accepted Accounting Principles (GAAP). The ideal candidate will play a critical role in maintaining financial accuracy, documenting gains under applicable accounting standards, and supporting effective financial controls.<br><br>Responsibilities:<br>• Prepare and finalize monthly, quarterly, and annual financial statements for multiple entities and projects, ensuring timely completion of consolidations, variance analyses, and bank reconciliations.<br>• Record daily financial activities and ensure month-end accruals are accurately captured and documented.<br>• Develop and implement policies, procedures, and internal controls to mitigate financial risks and enhance reporting accuracy.<br>• Manage all aspects of accounting for acquisitions, dispositions, and gains on sales, including reviewing contracts, calculating gains, and preparing journal entries.<br>• Ensure compliance with Accounting Standards Codification 606 and other applicable standards, accurately recording revenue and project costs.<br>• Collaborate with project managers to estimate and record period-end accruals with appropriate supporting documentation.<br>• Oversee cash flow management, including budgeting, forecasting, and maintaining real estate tax schedules to ensure timely payments.<br>• Assist with audit and tax preparations by providing necessary schedules and documentation.<br>• Support the Controller in managing job cost closeouts and ensuring accurate cost allocations.<br>• Perform special projects, such as reconciling job-related expenditures and calculating management fees, as needed.
<p>We are looking for an Accounting Manager in Anne Arundel County to oversee key financial functions and ensure the accuracy and integrity of accounting records. This role involves managing general ledger activities, preparing financial statements, and conducting detailed analyses to support organizational goals. The ideal candidate will bring expertise in budgeting, reconciliation, and reporting, along with strong proficiency in accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage general ledger activities for multiple funds, ensuring accurate and detailed account analysis.</p><p>• Coordinate month-end and year-end close processes, including preparation of supporting schedules and departmental reviews.</p><p>• Prepare financial statements and supporting schedules for annual audits, answering inquiries from auditors.</p><p>• Develop and monitor the annual budget by collaborating with department heads, analyzing financial data, and preparing projections.</p><p>• Implement and maintain point-of-sale systems, troubleshoot technical issues, and support inventory management for retail and dining operations.</p><p>• Reconcile monthly data for student and employee prepayments, retail and dining sales, and general ledger accounts.</p><p>• Track and allocate equipment leases and maintenance contracts, ensuring accurate records.</p><p>• Manage fixed asset schedules, including acquisition and disposal tracking, depreciation recording, and data maintenance.</p><p>• Prepare and file required reports and registrations, ensuring compliance with deadlines and regulations.</p><p>• Conduct financial analysis for special events and programs, compiling detailed reports and statements.</p>
<p>We are looking for an experienced VP of Operations to join our team in Baltimore, Maryland, within the financial services industry. This role requires a highly skilled leader to oversee and manage critical operational functions, ensuring excellence in service delivery and regulatory compliance. As this is a long-term contract position, you will play a pivotal role in driving efficiency and innovation in banking operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development, deployment, and maintenance of electronic and cash management-based banking products and services.</p><p>• Collaborate with account and business development teams to support the sales and onboarding of electronic banking solutions, while providing training to internal teams.</p><p>• Supervise departmental operations, manage staff, and oversee vendor relationships to ensure seamless workflow and compliance.</p><p>• Analyze dormant accounts to ensure adherence to escheatment laws and internal procedures.</p><p>• Coordinate the processing of returned mail and manage skip tracing functions, ensuring accurate documentation and secure record storage.</p><p>• Research and respond to subpoenas, legal inquiries, and customer concerns with professionalism and efficiency.</p><p>• Ensure regulatory compliance across all banking activities and prepare documentation for federal and state examinations as well as external audits.</p><p>• Identify and implement workflow and system enhancements to boost operational efficiency and address gaps in Electronic, Deposit, and Loan Operations.</p><p>• Participate in product development initiatives, ensuring alignment with operational capabilities and integration with other departments.</p><p>• Serve as a key member of organizational committees, providing expertise on operational initiatives and technology integration.</p>
<p>The <strong>Bilingual Spanish Customer Service Representative</strong> provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is professional, patient, and able to communicate clearly in both languages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish.</li><li>Provide product, service, and account information accurately and efficiently.</li><li>Handle customer complaints, process orders, and assist with billing or service requests.</li><li>Translate and interpret customer communications or documentation as needed.</li><li>Maintain and update customer records, documenting all interactions in the CRM system.</li><li>Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns.</li><li>Meet or exceed performance goals, including response time, accuracy, and customer satisfaction.</li><li>Identify and communicate opportunities for process or service improvements.</li><li>Represent the company in a positive and professional manner at all times.</li></ul><p><br></p>
<p>The Operations Manager oversees the daily operations of the organization to ensure efficiency, quality, service, and cost-effective management of resources. This role involves planning, coordinating, and executing operational strategies to meet business goals and optimize performance across departments. </p><p><br></p><p>Key Responsibilities: </p><ul><li>Develop and implement operational policies and procedures to ensure smooth business functioning. </li><li>Monitor and analyze the efficiency of production, logistics, and administrative processes. </li><li>Oversee inventory, supply chain, and procurement activities to maintain optimal stock levels. </li><li>Supervise and motivate staff, promoting a culture of high performance and accountability. </li><li>Provide training, mentorship, and detail-oriented development opportunities for team members. </li><li>Conduct regular performance evaluations and set measurable goals. </li><li>Identify process bottlenecks and implement solutions for continuous improvement.</li><li>Collaborate with senior management to develop long-term operational strategies. </li><li>Utilize data analytics to inform decision-making and improve operational KPIs. </li><li>Prepare and manage operational budgets, ensuring cost control and financial efficiency. </li><li>Track expenses and forecast future needs to align with company objectives. </li><li>Work closely with finance to analyze operational costs and margins. </li><li>Ensure compliance with company policies, legal regulations, and industry standards. </li><li>Manage safety, quality control, and risk assessment initiatives. </li><li>Partner with sales, HR, IT, and other departments to align operations with company goals. </li><li>Support the implementation of new systems, tools, and technologies.</li></ul>
We are looking for an experienced attorney with expertise in commercial real estate to join our team in Baltimore, Maryland. This role offers the flexibility to work remotely while managing complex legal matters related to property acquisition, financing, development, leasing, and sales. The ideal candidate will have a strong background in representing borrowers and lenders during real estate financing transactions.<br><br>Responsibilities:<br>• Draft and negotiate legal agreements, including purchase and sale contracts, leases, and loan documents.<br>• Provide expert legal advice on commercial real estate transactions, including acquisitions, development, financing, leasing, and dispositions.<br>• Represent clients in real estate financing transactions, ensuring compliance with applicable laws and regulations.<br>• Review and analyze complex legal documents to identify risks and opportunities.<br>• Collaborate with clients and stakeholders to structure and close real estate deals.<br>• Develop and maintain strong relationships with clients to understand their business needs and provide tailored legal solutions.<br>• Manage legal aspects of development-related agreements, ensuring all terms align with client objectives.<br>• Conduct thorough legal research to support decision-making and strategy development.<br>• Ensure all documentation and processes adhere to local, state, and federal regulations.<br>• Stay updated on industry trends and legal developments to provide informed counsel.
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p>Are you a seasoned professional passionate about information security and compliance? A national leading consulting firm is seeking an <strong>ISO Lead Certified Senior Manager</strong> to take a pivotal role in their Risk Consulting Practice. You’ll lead a team dedicated to providing top-tier advisory and attestation services for ISO 27001 compliance, helping clients streamline their processes, strengthen their security posture, and align with international standards. This role is perfect for someone who thrives in an environment that offers challenging projects, leadership opportunities, and strategic initiatives.</p><p><br></p><p>Your role will bring variety and impact, including:</p><ul><li><strong>Business Development:</strong> Identify new opportunities, create client proposals, and contribute to thought leadership in the ISO space.</li><li><strong>Client Delivery:</strong> Oversee scheduling, client interactions, and the completion of consulting and attestation projects with a focus on quality and professional standards.</li><li><strong>Compliance Excellence:</strong> Ensure workpapers adhere to methodology and standards while juggling multiple client engagements and maintaining precision.</li><li><strong>Risk Awareness:</strong> Stay on top of emerging threats, vulnerabilities, and changes in regulations, providing recommendations for compliance updates.</li><li><strong>Strategic Reporting:</strong> Present system performance and risk analyses to client leadership with actionable improvement plans.</li><li><strong>Leadership & Mentorship:</strong> Guide and support junior team members, helping them grow their skills and confidence.</li><li><strong>Training Initiatives:</strong> Help clients implement information security awareness programs across their organizations.</li></ul><p><strong>Why This Role?</strong></p><p>If you're ready to step into a leadership role where you can showcase your expertise, build client relationships, and lead a team of talented professionals, this position offers tremendous growth potential. You’ll be working in an environment that values collaboration, innovation, and continuous learning while tackling impactful challenges.</p><p><strong>Next Steps:</strong></p><p>Interested in learning more about this exciting opportunity? Take action today! <strong>Reach out to Jim Meade at Robert Half or connect with him on LinkedIn.</strong> We look forward to connecting with you and discussing how you can leverage your skills and experience in this role.</p>
We are looking for an experienced procurement specialist to take on a senior role in managing strategic sourcing initiatives and optimizing supply chain processes. In this position, you will play a crucial role in negotiating contracts, fostering vendor relationships, and ensuring procurement strategies align with organizational goals. This is an excellent opportunity for someone with a strong background in procurement to drive efficiency and create value.<br><br>Responsibilities:<br>• Oversee the entire procurement lifecycle, including supplier selection, contract negotiation, purchasing, and delivery of goods and services.<br>• Design and execute strategic sourcing plans that align with budgetary targets and organizational objectives.<br>• Build and maintain strong relationships with vendors to ensure product availability, competitive pricing, and quality standards.<br>• Identify and implement supply chain optimization strategies to improve cost efficiency, lead times, and vendor performance metrics.<br>• Negotiate and manage contracts to ensure compliance with terms, conditions, and service-level agreements.<br>• Monitor market trends and supplier performance to proactively address risks and identify new opportunities.<br>• Collaborate with internal teams, such as finance and operations, to forecast procurement needs and establish budgets.<br>• Ensure compliance with purchasing policies, ethical practices, and regulatory requirements through effective oversight.<br>• Track and analyze procurement key performance indicators (KPIs) to assess progress and identify areas for improvement.<br>• Mentor and develop the procurement team to enhance skills and support growth.
<p>A well-known University is seeking an experienced Executive Assistant to support the Dean of the School of Education. The role will have a heavy focus on calendar management and scheduling, along with travel arrangements, expense reports via Concur, and general administrative functions. Must be proficient in MS Outlook. The ideal candidate has 5+ years of experience supporting C-level executives. A bachelor's degree and a background in higher education is strongly preferred!</p>
<p>We are seeking an organized, proactive, and mission-driven Major Gifts and Membership Specialist to oversee daily administrative operations at a growing non-profit organization. This role is essential in supporting both the internal team and the organization’s broader mission by ensuring the office runs efficiently and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day office operations, including managing supplies, equipment, vendor relationships, and facilities maintenance.</li><li>Serve as the main point of contact for internal staff, board members, donors, and community partners.</li><li>Coordinate scheduling, meetings, and event logistics for leadership, ensuring efficient use of time.</li><li>Support HR functions such as onboarding, maintaining personnel files, and tracking time off.</li><li>Maintain and organize digital and physical filing systems, ensuring all documentation is up-to-date and accessible.</li><li>Manage donor databases <strong>(e.g., Salesforce, Blackbaud, Raiser's Edge, DonorPerfect)</strong>, track donations, generate reports, and assist with communication and donor outreach efforts.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Client Success Administrator</strong> to join our team in Baltimore. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth onboarding, and supporting account management processes. The position starts as temporary with the opportunity to transition into a permanent role.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client inquiries, ensuring timely and accurate responses.</li><li>Coordinate onboarding activities and maintain client records in CRM systems.</li><li>Assist with scheduling, reporting, and documentation for client accounts.</li><li>Monitor service delivery and proactively address client needs or issues.</li><li>Collaborate with internal teams to ensure client satisfaction and resolve escalations.</li><li>Prepare and distribute client-facing materials, reports, and updates.</li></ul><p><br></p>
<p>This role supports the administration and organization of service and general contract records, with a focus on auditing, validation, and lifecycle management within the company’s new Contract Lifecycle Management (CLM) system. The associate will review and reconcile existing contracts against SAP purchase orders, ensuring data accuracy, identifying missing or duplicate records, and maintaining compliant documentation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Audit and organize contract documentation in the new CLM system launched in July; identify and resolve gaps caused by records not on file.</li><li>Compare and verify contracts against SAP orders to ensure completeness and alignment.</li><li>Review and analyze contract language and formation to determine which documents should be retained or discarded.</li><li>Maintain accurate records and proper storage practices in compliance with company policy.</li><li>Support contract review and data reconciliation for state, local, and federal customers (majority federal).</li></ul><p><br></p>
