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2 results for Ladata Entry in Washington, DC

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
15.5 - 17 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk I to support hotline and client service operations for a local government organization. This contract position involves managing incoming calls, entering and updating client information with precision, and helping connect individuals to appropriate services and resources. The ideal candidate is organized, detail-oriented, and able to handle sensitive information with discretion while delivering responsive customer support. Responsibilities: • Manage hotline interactions by following defined service procedures and documenting caller information accurately in the database. • Enter, update, and verify client records to maintain complete and reliable information for service delivery. • Coordinate and book appointments within the scheduling system while ensuring details are recorded correctly. • Direct incoming calls to appropriate clinic personnel based on the nature of the request or issue. • Escalate client concerns, service issues, and complaints to the appropriate supervisor in a timely manner. • Share general program information and connect callers with relevant health and social service agencies. • Organize and maintain reports, records, and supporting files to promote accurate tracking and follow-up. • Protect confidential information by handling all client and organizational data in accordance with privacy expectations. • Provide additional administrative and customer service support as needed to meet operational demands.
2026-07-29T00:00:00Z

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk I to support hotline and customer service operations for a local government organization in Baltimore, Maryland. This Contract position focuses on handling incoming inquiries, entering information accurately, coordinating appointments, and connecting callers with the appropriate internal staff or community resources. The ideal candidate will bring strong communication skills, sound judgment, and a commitment to maintaining accurate records and confidentiality in a fast-paced service environment. Responsibilities: • Manage hotline activities by following established service procedures and responding to inbound calls in a timely manner. • Enter caller and client information into the organization’s database with a high level of accuracy and attention to detail. • Coordinate and schedule client appointments within the system while ensuring records are updated correctly. • Direct calls to appropriate clinic personnel based on the nature of the inquiry or service need. • Escalate service issues, complaints, or sensitive concerns to supervisory staff when further review is required. • Share general program information and connect individuals with relevant health or social service agencies. • Organize and maintain reports, records, and related files to support daily operations and documentation needs. • Safeguard confidential information by handling all data and communications in accordance with privacy expectations. • Assist with additional administrative or customer service tasks as needed to support the team. • Support inbound and outbound communication activities related to appointments, follow-up, and service coordination.
2026-08-05T00:00:00Z