We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment.<br><br>Responsibilities:<br>• Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey.<br>• Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners.<br>• Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support.<br>• Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments.<br>• Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction.<br>• Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers.<br>• Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment.<br>• Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
<p>We are seeking a highly organized and proactive Office Manager to oversee daily office operations and help ensure an efficient, productive workplace. The ideal candidate will manage administrative functions, coordinate office procedures, support staff, and serve as a key point of contact for vendors and internal teams. You will be working onsite Monday to Friday 8 am to 4 pm.</p><p><br></p><p>Responsibilities</p><ul><li>Oversee day-to-day office operations and administrative processes. </li><li>Manage office supplies, equipment, and vendor relationships.</li><li>Coordinate schedules, meetings, and office communications. </li><li>Support onboarding and general administrative needs for staff. </li><li>Maintain office records, files, and reporting systems. </li><li>Assist with budgeting, invoice tracking, and expense management. </li><li>Help create and maintain an organized, professional office environment. </li></ul><p><br></p>
<p>Our company is seeking an organized and proactive Office Manager to oversee daily office operations and help ensure a productive, efficient workplace. This role is responsible for coordinating administrative support, managing office procedures, and serving as a key point of contact for internal teams and external visitors.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage daily office operations and vendors</li><li>Supervise administrative staff</li><li>Track budgets, supplies, and records</li><li>Support onboarding and internal coordination</li></ul><p><br></p><p><br></p>