<p>We are looking for a dedicated Receptionist to assist with us in Towson, MD. In this long-term position, you will play a vital role as the first point of contact for visitors and callers, ensuring smooth communication and attentive assistance. This is a great opportunity to contribute to the operations of a local government office while developing your administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and direct them to the appropriate personnel or departments in an attentive manner.</p><p>• Answer and manage a multi-line phone system, ensuring calls are handled efficiently and routed correctly.</p><p>• Respond to inbound calls promptly, providing accurate information or transferring inquiries as needed.</p><p>• Maintain the reception area, ensuring it is organized and welcoming for guests and staff.</p><p>• Assist with administrative tasks such as filing, data entry, and scheduling as requested.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Collaborate with team members to support daily office operations and workflows.</p><p>• Monitor incoming communications and prioritize tasks to ensure timely responses.</p><p>• Provide excellent customer service to both internal and external stakeholders.</p><p>• Follow established procedures and guidelines to ensure consistent and high-quality service delivery.</p>
