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8 results for Customer Service Representative in Washington, DC

Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.1 - 20 USD / Hourly
If you’re organized, detail-oriented, and enjoy a role that keeps you moving—this could be the opportunity for you!We’re looking for a Customer Service Representative to join a busy operations team in Baltimore and work 10AM-6PM with some weekend shifts as needed. This is a great opportunity for someone who enjoys customer service and administrative work but doesn’t want to sit behind a desk doing the same thing all day.In this role, you’ll combine data entry, documentation, record review, vehicle inspections, photography, inventory tracking, and communication to ensure vehicles entering the facility are accurately documented and processed.You’ll be part of a structured, team-oriented operation where accuracy matters, reliability is valued, and there is opportunity to learn, grow, and take on additional responsibilities.What Makes You a Great FitYou may be a great fit for this opportunity if you:<ul><li>Have customer service, administrative, clerical, data entry, or records experience</li><li>Are extremely detail-oriented and take pride in getting the details right</li><li>Are comfortable reviewing paperwork, reports, and documentation for accuracy</li><li>Have strong organizational and time-management skills</li><li>Are comfortable entering information into computer systems and maintaining accurate records</li><li>Can confidently communicate with customers, coworkers, law enforcement personnel, and other stakeholders</li><li>Are comfortable working in a fast-paced, structured environment</li><li>Don’t mind a role that combines desk work with hands-on activity</li><li>Are comfortable walking through an impound lot and inspecting vehicles</li><li>Can identify and accurately record information such as VIN, license plate, make, model, color, year, and mileage</li><li>Have a good eye for detail when documenting vehicle condition, damage, property, and other identifying information</li><li>Are dependable, professional, and comfortable following established procedures</li><li>Can work independently while also being a strong team player</li></ul>Prior impound, automotive, towing, law enforcement, insurance, claims, records, or fleet experience is a plus—but is not required. We’re especially interested in candidates with strong administrative and customer service skills who are eager to learn the operation. This is a stable opportunity with a well-established operation and the chance to build valuable experience across customer service, administration, records management, inventory, and operations.If you’re someone who is reliable, observant, organized, comfortable working with people, and takes ownership of your work, we’d love to hear from you.If you’re looking for a role where every day is a little different, your attention to detail makes a real impact, and there is room to grow—this could be the opportunity you’ve been looking for!
2026-08-31T00:00:00Z

Customer Service Representative

White Marsh, MD
onsite
Temporary / Contract
22 - 25 USD / Hourly
A landscaping company is seeking a Customer Service Representative to join their team! This individual will enter orders for customers who call to submit an order and answer customer questions via telephone and email. They will also provide product information, work to resolve any problems that our customers might face, and conduct other office and customer-related tasks with accuracy and efficiency. Our best CSRs are genuinely excited to help customers. The goal, of this career position, is to ensure excellent customer service, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:• Manage incoming phone calls.• Process customer's orders.• Assist other team members in accomplishing company goals.• Build customer confidence and trust by providing accurate and timely responses to inquiries.• Handle customer complaints and provide appropriate solutions and alternatives to ensure resolution and customer satisfaction.Skills• Ability to multi-task, prioritize, and manage time effectively.• Strong phone contact handling skills and attentive listening.• Excellent communication and written skills• Proven customer support experience or experience as a client service representative is a benefit but is not required.
2026-08-31T00:00:00Z

Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.1 - 20 USD / Hourly
If you’re organized, detail-oriented, and enjoy a role that keeps you moving—this could be the opportunity for you!We’re looking for a Customer Service Representative to join a busy operations team in Baltimore and work 10AM-6PM with some weekend shifts as needed. This is a great opportunity for someone who enjoys customer service and administrative work but doesn’t want to sit behind a desk doing the same thing all day.In this role, you’ll combine data entry, documentation, record review, vehicle inspections, photography, inventory tracking, and communication to ensure vehicles entering the facility are accurately documented and processed.You’ll be part of a structured, team-oriented operation where accuracy matters, reliability is valued, and there is opportunity to learn, grow, and take on additional responsibilities.What Makes You a Great FitYou may be a great fit for this opportunity if you:<ul><li>Have customer service, administrative, clerical, data entry, or records experience</li><li>Are extremely detail-oriented and take pride in getting the details right</li><li>Are comfortable reviewing paperwork, reports, and documentation for accuracy</li><li>Have strong organizational and time-management skills</li><li>Are comfortable entering information into computer systems and maintaining accurate records</li><li>Can confidently communicate with customers, coworkers, law enforcement personnel, and other stakeholders</li><li>Are comfortable working in a fast-paced, structured environment</li><li>Don’t mind a role that combines desk work with hands-on activity</li><li>Are comfortable walking through an impound lot and inspecting vehicles</li><li>Can identify and accurately record information such as VIN, license plate, make, model, color, year, and mileage</li><li>Have a good eye for detail when documenting vehicle condition, damage, property, and other identifying information</li><li>Are dependable, professional, and comfortable following established procedures</li><li>Can work independently while also being a strong team player</li></ul>Prior impound, automotive, towing, law enforcement, insurance, claims, records, or fleet experience is a plus—but is not required. We’re especially interested in candidates with strong administrative and customer service skills who are eager to learn the operation. This is a stable opportunity with a well-established operation and the chance to build valuable experience across customer service, administration, records management, inventory, and operations.If you’re someone who is reliable, observant, organized, comfortable working with people, and takes ownership of your work, we’d love to hear from you.If you’re looking for a role where every day is a little different, your attention to detail makes a real impact, and there is room to grow—this coul
2026-08-31T00:00:00Z

Customer Service Representative

McLean, VA
remote
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a team supporting customers through a high-volume contact center environment in Virginia. This is a Contract position suited for someone who communicates clearly, resolves issues efficiently, and delivers a detail-oriented service experience across every interaction. The person in this role will handle customer inquiries, process order information accurately, and contribute to smooth day-to-day service operations. Responsibilities: • Respond to incoming customer calls with empathy and a solutions-focused approach. • Place outbound calls as needed to follow up on requests, clarify information, or provide updates. • Enter customer orders and service details into internal systems with a high level of accuracy. • Address questions, concerns, and routine service issues while maintaining strong customer satisfaction. • Document interactions thoroughly to ensure complete and organized account records. • Coordinate with internal teams when necessary to support timely resolution of customer needs. • Manage multiple conversations and tasks efficiently in a fast-paced call center setting.
2026-08-25T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-08-26T00:00:00Z

Customer Service Representative 2PM-10PM

Baltimore, MD
onsite
Temporary / Contract
17.1 - 20 USD / Hourly
If you’re organized, detail-oriented, and enjoy a role that keeps you moving—this could be the opportunity for you!We’re looking for a Customer Service Representative to join a busy operations team in Baltimore and work 2PM-10PM with some weekend shifts as needed. This is a great opportunity for someone who enjoys customer service and administrative work but doesn’t want to sit behind a desk doing the same thing all day.In this role, you’ll combine data entry, documentation, record review, vehicle inspections, photography, inventory tracking, and communication to ensure vehicles entering the facility are accurately documented and processed.You’ll be part of a structured, team-oriented operation where accuracy matters, reliability is valued, and there is opportunity to learn, grow, and take on additional responsibilities.What Makes You a Great FitYou may be a great fit for this opportunity if you:<ul><li>Have customer service, administrative, clerical, data entry, or records experience</li><li>Are extremely detail-oriented and take pride in getting the details right</li><li>Are comfortable reviewing paperwork, reports, and documentation for accuracy</li><li>Have strong organizational and time-management skills</li><li>Are comfortable entering information into computer systems and maintaining accurate records</li><li>Can confidently communicate with customers, coworkers, law enforcement personnel, and other stakeholders</li><li>Are comfortable working in a fast-paced, structured environment</li><li>Don’t mind a role that combines desk work with hands-on activity</li><li>Are comfortable walking through an impound lot and inspecting vehicles</li><li>Can identify and accurately record information such as VIN, license plate, make, model, color, year, and mileage</li><li>Have a good eye for detail when documenting vehicle condition, damage, property, and other identifying information</li><li>Are dependable, professional, and comfortable following established procedures</li><li>Can work independently while also being a strong team player</li></ul>Prior impound, automotive, towing, law enforcement, insurance, claims, records, or fleet experience is a plus—but is not required. We’re especially interested in candidates with strong administrative and customer service skills who are eager to learn the operation. This is a stable opportunity with a well-established operation and the chance to build valuable experience across customer service, administration, records management, inventory, and operations.If you’re someone who is reliable, observant, organized, comfortable working with people, and takes ownership of your work, we’d love to hear from you.If you’re looking for a role where every day is a little different, your attention to detail makes a real impact, and there is room to grow—this coul
2026-08-31T00:00:00Z

Sr. Customer Service Specialist

Baltimore, MD
onsite
Temporary / Contract
20 - 27 USD / Hourly
The Senior Customer Service Specialist serves as a subject matter expert within the customer service team, handling complex or escalated issues while delivering high-quality support. This role combines advanced problem-solving, customer advocacy, and mentorship responsibilities. The Senior Customer Service Specialist contributes to continuous improvement by identifying trends, supporting training efforts, and maintaining service excellence across all customer channels. Key Responsibilities<ul><li>Handle escalated customer inquiries and complaints</li><li>Process orders, returns, or account updates</li><li>Maintain detailed records of customer interactions</li><li>Assist in training and mentoring new representatives</li><li>Identify trends and recommend process improvements</li><li>Ensure adherence to service-level agreements (SLAs)</li><li>Serve as a point of contact for complex or high-value accounts</li><li>Collaborate with cross-functional teams to resolve issues</li><li>Support quality assurance and coaching initiatives</li><li>Contribute to knowledge base and procedure documentation</li></ul>
2026-08-27T00:00:00Z

Client Team Support Associate

McLean, VA
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Client Team Support Associate to provide high-level administrative support within a fast-paced mortgage company environment in McLean, Virginia. This Long-term Contract position is ideal for someone who is organized, responsive, and confident managing a wide range of office coordination tasks for senior leaders and client-facing teams. The role offers an opportunity to contribute to daily operations by keeping schedules, communications, documents, and travel arrangements running smoothly. Responsibilities: • Coordinate complex calendars for managing directors and executive team members, ensuring meetings and priorities are organized effectively. • Arrange business travel, including itineraries, reservations, and related logistics, while adjusting plans as needed. • Prepare, scan, file, and maintain documents and records to support accurate and efficient office operations. • Process expense reports and invoices with close attention to detail and established administrative procedures. • Provide general administrative assistance such as data entry, correspondence support, and day-to-day office coordination. • Answer inbound calls professionally, direct inquiries appropriately, and serve as a reliable point of contact for internal and external communication. • Use Microsoft Office applications, including Excel, to create reports, track information, and support team workflows.
2026-08-31T00:00:00Z