We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of Columbia. This role involves supervising staff, ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. If you have a strong background in IT support and leadership, we invite you to join our team.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the service desk, ensuring efficient workflows and prompt resolution of support requests.<br>• Supervise and mentor helpdesk analysts to maintain high-quality service delivery.<br>• Monitor performance metrics and identify areas for improvement to optimize service desk processes.<br>• Collaborate with IT teams to address complex technical issues and implement solutions.<br>• Ensure proper documentation and tracking of service desk tickets using management software.<br>• Provide technical expertise in troubleshooting hardware and software issues, including workstations, laptops, printers, and operating systems.<br>• Oversee Active Directory management and ensure compliance with IT policies.<br>• Maintain and update knowledge of ITSM best practices and tools.<br>• Implement and enforce standards for customer service and technical support.<br>• Coordinate training sessions for staff to stay updated on new technologies and processes.
We are looking for skilled Customer Service Representatives to join our team in Baltimore, Maryland. As part of a local government initiative, you will play a crucial role in ensuring excellent service and support to the community. This is a long-term contract position that offers an opportunity to make a meaningful impact by delivering attentive and detail-oriented customer service within a call center environment.<br><br>Responsibilities:<br>• Handle incoming calls with a focus on quality, addressing inquiries and resolving concerns efficiently.<br>• Maintain accurate records of customer interactions and update relevant data entry systems.<br>• Provide clear and effective communication to assist customers with their needs and concerns.<br>• Work collaboratively within a team to meet call center performance metrics and service standards.<br>• Follow established protocols and procedures to ensure compliance with organizational policies.<br>• Offer solutions to customer issues by identifying appropriate resources and escalating complex cases when necessary.<br>• Manage call volumes effectively while maintaining a high level of customer satisfaction.<br>• Participate in training sessions and refreshers to stay updated on best practices and system changes.<br>• Contribute to a positive work environment by supporting team members and promoting a culture of excellence.<br>• Ensure all interactions are handled with confidentiality and adhere to local government regulations.
<p>We are looking for a dedicated Customer Service Representative II to join our team in Baltimore, Maryland. In this role, you will handle inbound inquiries, assist customers with various concerns, and utilize specialized software to ensure high-quality service. This is a long-term contract position offering an excellent opportunity to grow your expertise while contributing to customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls promptly and professionally, addressing customer inquiries with accuracy.</p><p>• Guide customers through benefit functions and housing-related concerns, ensuring clarity and compliance.</p><p>• Utilize CRM and customer service software to document interactions and manage client information effectively.</p><p>• Collaborate with team members to resolve complex issues and improve service delivery.</p><p>• Maintain a strong understanding of financial services tools, including ADP, for seamless customer support.</p><p>• Work with Avaya CMS and other communication systems to enhance call center operations.</p><p>• Provide solutions to customer concerns by leveraging computer programs and problem-solving skills.</p><p>• Stay updated on policies and procedures to ensure accurate and compliant service.</p><p>• Contribute to a positive team environment by sharing insights and participating in regular training sessions.</p>
<p>Robert Half seeking a dynamic and strategic <strong>Vice President of Operations</strong> to lead and scale our clients operational engine. This executive leader will oversee end-to-end operations, including back office administrative functions, customer service, call center operations, contract negotiations, fulfillment, and continuous process improvement. As a key partner to the executive team, the VP of Operations will also drive high-impact special projects that support growth, efficiency, and exceptional customer experiences. This job sites on site full-time Monday-Friday and will have some light quarterly travel involved. Please apply to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>This is a highly visible role for a results-oriented leader who thrives in fast-paced environments and knows how to translate strategy into execution.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Operational Leadership:</strong> Provide executive oversight of all operational functions, ensuring efficiency, scalability, and alignment with company goals.</li><li><strong>Customer Experience & Call Center Oversight:</strong> Lead customer service and call center teams to deliver consistent, high-quality experiences while optimizing performance metrics.</li><li><strong>Administrative & Fulfillment Excellence:</strong> Ensure seamless administrative operations and fulfillment processes that support both internal teams and external partners.</li><li><strong>Contract Negotiations:</strong> Lead and support contract negotiations with vendors, partners, and service providers to drive value and mitigate risk.</li><li><strong>Process Enhancement:</strong> Identify, design, and implement process improvements that increase efficiency, reduce costs, and improve quality.</li><li><strong>Executive Collaboration:</strong> Partner closely with the executive leadership team on cross-functional initiatives and special projects critical to the company’s growth and transformation.</li><li><strong>Team Development:</strong> Build, mentor, and inspire high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Performance Management:</strong> Establish KPIs, dashboards, and reporting to track operational success and inform executive decision-making.</li></ul><p><br></p>
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team on a long-term contract basis in Baltimore, Maryland. This role involves providing exceptional support to customers through inbound calls, ensuring timely and accurate responses to inquiries. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and with attention to detail.<br>• Respond to customer inquiries with accurate information and solutions.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Perform data entry tasks to update systems and ensure information accuracy.<br>• Collaborate with team members to improve processes and resolve complex issues.<br>• Monitor and adhere to call center performance metrics and service standards.<br>• Provide empathetic and effective communication to address customer concerns.<br>• Follow established procedures and guidelines to ensure consistent service delivery.<br>• Participate in training sessions to enhance skills and stay updated on policies.<br>• Assist in identifying trends and opportunities for process improvements.
We are looking for a dedicated Concierge to deliver exceptional customer service at a high-standard workplace in McLean, Virginia. This contract position requires proactive communication, attention to detail, and an ability to create meaningful experiences for clients and guests. The role focuses on enhancing engagement, managing workplace services, and maintaining a hospitality-driven environment.<br><br>Responsibilities:<br>• Provide assistance with building access badges and ensure efficient distribution.<br>• Serve as a central resource for campus information and workplace services, including mailroom operations, parking, conference rooms, and lost-and-found.<br>• Organize and maintain front desk and lobby areas to uphold a welcoming environment.<br>• Collaborate with facility management and transportation teams to streamline service delivery.<br>• Respond promptly to inquiries and communicate with all levels of management with minimal supervision.<br>• Anticipate client needs, address concerns, and escalate risks to ensure smooth operations.<br>• Build strong relationships with employees and guests through proactive engagement and personalized service.<br>• Support third-party vendor relationships to maximize service outcomes.<br>• Continuously improve service performance and meet or exceed team and client goals.<br>• Execute additional duties as assigned while adhering to campus operation schedules.
<p>We are looking for an experienced Customer Service Representative to join our team in Baltimore, Maryland. This long-term contract position is ideal for individuals passionate about delivering exceptional support and resolving customer inquiries effectively. The role involves assisting customers via inbound calls and leveraging various tools and systems to ensure a seamless service experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and resolve issues efficiently through inbound calls.</p><p>• Utilize customer service software and CRM systems to document and manage interactions.</p><p>• Provide detailed information about benefits, programs, and services to assist customers.</p><p>• Ensure compliance with Fair Housing laws and Low Income Tax Credit Housing regulations.</p><p>• Collaborate with team members to address complex customer concerns.</p><p>• Operate Avaya CMS and other call center tools to manage call flows effectively.</p><p>• Maintain accurate records and documentation using computer programs.</p><p>• Deliver clear communication and follow-up to ensure customer satisfaction.</p><p>• Assist customers with financial services inquiries in alignment with company policies.</p>
<p>We are looking for a dedicated Financial Aid Representative to join our team in Chantilly, Virginia. In this Contract to permanent position, you will play a vital role in supporting students and learners by guiding them through financial aid processes, navigating payment options, and ensuring a seamless experience. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional customer service. This postion is onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies.</p><p>• Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively.</p><p>• Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students.</p><p>• Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students.</p><p>• Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback.</p><p>• Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date.</p><p>• Identify trends and address root causes of common issues by working with the Financial Aid Support Team.</p><p>• Meet performance objectives related to call volume and other key metrics, ensuring consistent results.</p><p>• Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors.</p><p>• Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid.</p>
<p>The Bilingual Spanish Customer Service Representative provides high-quality support to customers in both English and Spanish. This role involves handling inquiries, resolving issues, and delivering accurate information while maintaining a positive and professional customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a courteous and empathetic approach.</li><li>Document customer interactions and update records accurately in internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain confidentiality and handle sensitive customer information with discretion.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards.</li><li>Collaborate with team members and supervisors to improve service processes.</li></ul><p><br></p>
<p>We are looking for a skilled Call Center Specialist to join our team in Baltimore, Maryland. In this role, you will serve as a key point of contact for customers, resolving inquiries and ensuring a seamless experience. This is a potential contracto to hire position offering an opportunity to develop your skills while contributing to a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls, addressing customer inquiries and concerns with professionalism.</p><p>• Utilize CRM systems and customer service software to track and manage client interactions.</p><p>• Assist customers with benefit functions and financial services, ensuring clarity and satisfaction.</p><p>• Provide accurate information on Fair Housing laws and Low-Income Tax Credit Housing (LITCH) programs.</p><p>• Collaborate with team members to resolve complex issues and deliver effective solutions.</p><p>• Maintain thorough knowledge of company policies and procedures to ensure compliance.</p><p>• Demonstrate strong communication skills to effectively handle diverse customer needs.</p><p>• Monitor call center metrics using tools such as Avaya CMS to optimize performance.</p><p>• Apply knowledge of computer programs to streamline workflows and improve efficiency.</p><p>• Uphold excellent service standards to enhance customer loyalty and satisfaction</p>
We are looking for a detail-oriented Legal Secretary to join our team on a contract basis in Baltimore, Maryland. The ideal candidate will handle front desk responsibilities, manage client intake processes, and ensure smooth communication between clients and legal services. This position requires excellent organizational skills and a proactive approach to supporting the office's daily operations.<br><br>Responsibilities:<br>• Serve as the primary front desk representative, welcoming clients and addressing initial inquiries.<br>• Conduct thorough intake processes for potential new clients, gathering necessary information to determine service suitability.<br>• Assess client needs and direct them to appropriate resources, including referrals to other legal firms when necessary.<br>• Input client data accurately into legal management software, ensuring records are up-to-date.<br>• Manage calendars efficiently to support scheduling and appointments for the office.<br>• Provide dictation support and assist in preparing legal correspondence and documents.<br>• Deliver exceptional customer service to clients, ensuring a thorough and welcoming experience.<br>• Collaborate with team members to streamline office workflows and maintain operational efficiency.
<p>We are looking for a detail-oriented and friendly Receptionist for a contract position in Hyattsville, Maryland. In this role, you will play a key part in ensuring smooth daily operations by managing front desk responsibilities while providing exceptional customer service. This position requires strong organizational skills and the ability to handle multiple tasks efficiently.</p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
<p>Financial Aid & Admissions Support Specialist</p><p><strong>Location:</strong> Baltimore, MD </p><p><br></p><p>About the Role</p><p>A private university in Baltimore is seeking a highly organized and customer-focused <strong>Graduate Financial Aid & Admissions Support Specialist</strong>. This role provides essential support to graduate students and prospective applicants, assisting with admissions inquiries, financial aid questions, transcript processing, and general administrative tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is comfortable working in a hybrid or remote setting.</p><p><br></p><p>Responsibilities</p><p><strong>Student & Applicant Support</strong></p><ul><li>Respond to phone inquiries related to graduate admissions and financial aid</li><li>Provide accurate information or route callers to appropriate team members</li><li>Document and relay messages as needed</li></ul><p><strong>Email & Communication Management</strong></p><ul><li>Monitor and respond to inquiries in the Graduate Admissions email inbox (CRM platform such as Slate)</li><li>Assign and update applicant records and route emails to recruiters or team members</li><li>Manage the Graduate Financial Aid Outlook inbox</li><li>Respond to routine questions and escalate complex cases to financial aid leadership</li></ul><p><strong>Transcript & Record Processing</strong></p><ul><li>Process and match incoming transcripts to student/applicant records</li><li>Work with third-party transcript services (e.g., Parchment, National Student Clearinghouse)</li><li>Coordinate with the Registrar’s Office to obtain institutional transcripts</li></ul><p><strong>Administrative & Project Support</strong></p><ul><li>Conduct research for special projects as assigned by academic leadership</li><li>Assist with event planning logistics, including catering, room reservations, and transportation</li></ul><p><strong>Financial Aid Processing Support</strong></p><ul><li>Process Graduate Direct Loan information sheets</li><li>Coordinate tasks with Graduate Financial Aid leadership as needed</li></ul><p><br></p><p><br></p>
<p>We are looking to hire a Contracts Administrator for an established company in Maryland.</p><p><br></p><p>The Contracts Administrator is responsible for overseeing, reviewing, and managing all contractual documentation for a real estate/construction company. This role involves preparing, negotiating, and finalizing sales, purchase, leasing, and government contracts to support business goals. The Contracts Administrator ensures compliance with corporate standards and legal requirements, coordinates with internal teams and clients, and maintains organized contract records for seamless accessibility. The ideal candidate will bring extensive experience in contract administration, construction or leasing contracts, and a high level of organizational skill and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and finalize sales and purchase contracts, construction contracts, and leasing agreements</li><li>Ensure that all contracts align with corporate guidelines and legal standards per construction law.</li><li>Review contract terms and conditions, identifying any discrepancies, and working to resolve these before contract finalization.</li><li>Negotiate contract terms and conditions with clients, subcontractors, and vendors to reach mutually beneficial agreements.</li><li>Communicate effectively with internal and external stakeholders to resolve conflicts or questions regarding contract terms.</li><li>Work closely with the Director of Customer & Process Excellence and the Chief Operating Officer (COO) on contract terms, final terms, and schedule of values to ensure alignment with company objectives and financial targets.</li><li>Maintain a meticulous filing system for all contractual paperwork, ensuring compliance with federal, state, and company documentation requirements.</li><li>Conduct periodic reviews of contracts and track contract deadlines, amendments, and renewals to ensure timely action.</li><li>Review contracts for accuracy, verifying that all terms comply with legal standards and client requirements.</li><li>Utilize Super Legal AI or other legal (approved) AI tools as a supplement to analyze contracts, streamline repetitive tasks, generate legal insights, and support data informed decision-making.</li><li>Edit and submit contracts for client review, ensuring accurate use of legal terminology and clear language for client understanding.</li><li>Work closely with sales teams, project managers, and operations teams to ensure that contract requirements are understood and met.</li><li>Provide outstanding service to clients and internal teams by promptly addressing questions and ensuring a seamless contract process.</li></ul><p><br></p><p> Our client offers compressive benefits including medical coverage, PTO, retirement savings, profit sharing, PTO and more.</p><p><br></p><p><strong><em>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</em></strong></p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Bethesda, Maryland. This is a Contract position that offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. </p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
We are looking for a dedicated Financial Aid Representative to join our team in Chantilly, Virginia. In this Contract to permanent position, you will play a vital role in supporting students and learners by guiding them through financial aid processes, navigating payment options, and ensuring a seamless experience. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies.<br>• Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively.<br>• Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students.<br>• Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students.<br>• Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback.<br>• Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up-to-date.<br>• Identify trends and address root causes of common issues by working with the Financial Aid Support Team.<br>• Meet performance objectives related to call volume and other key metrics, ensuring consistent results.<br>• Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors.<br>• Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid.
<p>We are looking for an experienced Receptionist to join our team in Rockville, Maryland. This contract position offers an opportunity to showcase your organizational and customer service skills in a dynamic, detail-oriented services environment. As the first point of contact for clients and visitors, you will play a key role in maintaining smooth operations and a welcoming atmosphere.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p>
<p>We are seeking a motivated, personable, and tech-savvy Front Desk Coordinator to join our team in Columbia, Maryland. This contract-to-permanent position is ideal for someone who thrives in a dynamic environment, enjoys delivering exceptional administrative and customer service support, and is comfortable navigating digital tools. If you are organized, proactive, and passionate about creating positive experiences, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, including vendors, clients, and customers, ensuring a detail oriented and friendly first impression.</p><p>• Oversee the completion of necessary paperwork, sign-in protocols, and security procedures.</p><p>• Maintain cleanliness and organization in shared spaces such as the lobby, kitchen, and open work areas.</p><p>• Provide informative tours of office spaces, conference rooms, and virtual workspaces to potential clients.</p><p>• Support sales efforts by assisting new clients with leasing office spaces or booking meeting rooms.</p><p>• Manage special administrative tasks and projects as required to support the team.</p><p>• Operate a multi-line phone system, answering and directing inbound calls efficiently.</p><p>• Deliver concierge-style services to meet the needs of clients and visitors.</p><p>• Collaborate with team members to ensure smooth front desk operations and customer satisfaction.</p>
<p><strong>Technology Audit & Advisory Manager or Senior Manager (Tysons Corner - Hybrid)</strong></p><p>Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.</p><p><strong>What You’ll Do:</strong></p><ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul><p><strong>Areas of Focus:</strong></p><ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li></ul><p><strong>How We Work:</strong> Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.</p><p>Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!</p>
<p><strong>Patient Services Representative / Front Desk Administrator (Non-Clinical)</strong></p><p><strong>Position Overview</strong></p><p>We are seeking a highly organized, friendly, and professional <strong>Patient Services Representative</strong> to support a fast-paced, high-volume healthcare setting. This role is <strong>non-clinical</strong> and focuses on front-desk operations, patient assistance, and administrative support. The ideal candidate thrives in a busy environment, delivers excellent customer service, and works well as part of a collaborative care team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist patients and visitors in a high foot-traffic setting with professionalism and empathy</li><li>Manage patient check-in and check-out processes using <strong>Epic</strong></li><li>Verify patient demographics, insurance information, and appointment details</li><li>Answer and route incoming phone calls; respond to patient inquiries promptly and courteously</li><li>Schedule, confirm, and update appointments as needed</li><li>Maintain accurate documentation and ensure compliance with HIPAA and confidentiality standards</li><li>Serve as a key communication link between patients, providers, and internal departments</li><li>Support general administrative duties including scanning, filing, and data entry</li><li>Collaborate with team members to ensure smooth daily operations and positive patient experiences</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Experience working in a <strong>front desk or patient-facing healthcare environment</strong></li><li><strong>Epic front desk/registration experience required</strong></li><li>Strong communication and interpersonal skills</li><li>Excellent customer service mindset with the ability to remain calm under pressure</li><li>Ability to manage multiple priorities in a fast-paced, high-volume setting</li><li>Strong attention to detail and organizational skills</li><li>Team-oriented, dependable, and professional</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Prior experience in ambulatory care, hospital, or outpatient settings</li><li>Familiarity with medical terminology and insurance verification processes</li></ul><p><strong>Why Join Us</strong></p><ul><li>Be part of a patient-centered team making a daily impact</li><li>Dynamic, people-focused work environment</li><li>Opportunity to use your Epic and customer service skills in a meaningful way</li></ul><p><br></p>
We are looking for a dedicated Human Resources (HR) Assistant to join our team on a contract basis in Columbia, Maryland. This role requires strong organizational skills, adaptability, and proficiency in Excel. You will play a key part in supporting HR functions, including recruitment and onboarding, while delivering excellent customer service.<br><br>Responsibilities:<br>• Conduct outbound calls daily to facilitate registration and credentialing processes.<br>• Support recruitment efforts by sourcing and screening candidates.<br>• Assist with onboarding new hires, ensuring all documentation is completed accurately.<br>• Maintain employee records and update databases with relevant information.<br>• Handle background checks and verify employment credentials.<br>• Respond to inquiries via inbound calls and emails in a timely and detail-oriented manner.<br>• Coordinate with team members to address employee relations matters.<br>• Perform general administrative tasks to support the HR department.<br>• Ensure compliance with company policies and applicable regulations.<br>• Provide exceptional customer service to internal and external stakeholders.
<p>You will be the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
<p>We are looking for a detail-oriented Front Desk Coordinator to join our team in Herndon, Virginia. In this Contract role, you will play a vital part in ensuring smooth office operations and supporting the team with administrative and coordination tasks. This position offers an excellent opportunity for career growth within the dynamic real estate industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including handling incoming calls on a multi-line phone system and providing excellent customer service.</p><p>• Perform data entry tasks with a high degree of accuracy to maintain updated records and databases.</p><p>• Support office administrative needs, such as organizing schedules, managing correspondence, and maintaining office supplies.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Monitor and address inquiries and requests efficiently, ensuring a detail-oriented and welcoming environment.</p><p>• Foster a positive and organized office environment that supports productivity and teamwork.</p>
<p>Our client is in need of a detail-oriented Sales Support specialist to join their team on a contract basis in Hyattsville, Maryland. This role is ideal for someone who excels in customer service, order management, and collaboration with sales teams. You will play a key role in ensuring smooth order processing and maintaining high levels of customer satisfaction.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>Our client, a very well capitalized, private equity backed company that is in high acquisition mode with a number of current nationwide targets, is recruiting for their Manager of Technical Accounting and Deal Analysis to join their world class team. Based in the Washington, DC area, this is a ground floor opportunity for a talented Technical Accounting Manager to take their career to the next level quickly with a great amount of career runway as this company rapidly builds their finance team and overall infrastructure. This newly created Manager of Technical Accounting position will work with a tenured Controller support their talented CFO closely. This opportunity offers a chance to work in a dynamic environment, where your skills in public accounting, business combinations, and financial reporting will be highly valued. This role will oversee the preparation of opening balance sheets for acquisitions, ensure compliance with relevant accounting standards, and support the Controller in various technical accounting tasks.</p><p><br></p><p>In addition, this role will provide accounting leadership and technical guidance for the corporate team and their acquisition integrations. Duties for this this exciting Manager of Technical Accounting and Deal Analysis position will include the following:</p><p><br></p><p>• Supporting ongoing acquisitions including preparation of opening balance sheets and support technical accounting matters related to the transaction</p><p>• Performing financial analysis to support deal structuring, including purchase price allocation and post-transaction adjustments.</p><p>• Calculating working capital by entity and ensure compliance with relevant accounting standards, such as ASC 805 for business combinations.</p><p>• Supporting the Controller's group with account reconciliations and accounting for intercompany transactions.</p><p>• Compiling cash forecasts and reporting relating to acquisitions</p><p>• Assisting with the maintenance of technical accounting standards such as ASC 805, 606 and 842</p><p>• Supporting the continued implementation of their new ERP systems</p><p>• Preparing workpapers and month-end reconciliations for balance sheet accounts and select income statement accounts.</p><p>• Identifying and valuing tangible and intangible assets, liabilities, and goodwill.</p><p>• Assisting to integrate acquired entities into the consolidated financial reporting systems</p><p>• Support the company's annual audits and tax filings.</p><p><br></p><p>Our client offers healthcare benefits as part of their total compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.</p>
