<p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Mail Engineer</strong> to support enterprise‑level Messaging and Mobile Device Management (MDM) services for a federal program. This role focuses on the design, configuration, integration, testing, release, maintenance, and support of Microsoft O365 Cloud, Exchange, Intune/Apple Business Manager, Azure, and related security and compliance systems. This hybrid role requires two days onsite weekly in Washington, DC.</p><p><br></p><p><strong>Duration:</strong> 6 Months (Possible Extension)</p><p><strong>Work Location:</strong> Washington, DC (Hybrid – 2 days onsite per week)</p><p><strong>Clearance:</strong> Public Trust (must be able to obtain)</p><p><strong>Schedule:</strong> Standard Business Hours</p><p><strong>On-Call:</strong> Yes – 24/7 rotation</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support across Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, OneDrive for Business, Outlook, Office Suite, and Microsoft Security & Compliance solutions.</li><li>Collaborate with Service Desk, Incident Management, Desktop Engineering, Application Hosting, Executive Support, and Infrastructure teams to ensure service availability and customer satisfaction.</li><li>Manage incident requests and restorations, including queue management, SLA adherence, and full lifecycle resolution.</li><li>Coordinate changes and releases for Mail and MDM services including architecture, configuration, scheduling, risk analysis, approvals, testing, deployment, and monitoring.</li><li>Fulfill requests for role‑based access, permissions, distribution groups, availability, and feature functionality.</li><li>Support critical incident, event, problem, configuration, and change management processes.</li><li>Conduct root cause analysis, create workarounds, and resolve issues in partnership with hosting, infrastructure, and third‑party vendors.</li><li>Assess, report, and remediate security vulnerabilities, patches, upgrades, email blocking, and other threat‑reduction measures.</li><li>Monitor and report on performance, licensing, access, and capacity; recommend optimization solutions.</li><li>Maintain and update system designs, architecture documents, SOPs, work instructions, and knowledge articles.</li><li>Manage daily operational reporting, communications, and risk management for stakeholders</li></ul>
Job Summary: The Administrative Assistant plays a key role in supporting the overall operations of the organization by providing administrative and clerical support to the Office Manager. Responsibilities include managing office tasks, coordinating meetings, handling correspondence, and ensuring the smooth and timely flow of information across the organization. <br> <br>Office Support & Front Desk Management <br>• Answer, screen, and route inbound phone calls. <br>• Greet visitors, clients, and job candidates in a detail oriented manner. <br>• Maintain office supply inventory for the Maryland office. <br>• Collect and distribute daily mail; prepare checks for mailing. <br>• Assist subcontractors with inquiries as needed. <br>• Ensure all paperwork is properly scanned, organized, and filed. <br>• Coordinate with the Logistics Manager to ensure checks and documents are sent out promptly. <br>• Provide general support to the Office Manager as assigned. <br> <br> <br>Time Tracking System Management <br>• Track all hours worked for hourly staff and salaried superintendents using BusyBusy. <br>• Ensure foremen submit timesheets on time. <br>• Verify that Daily Reports are uploaded to Procore. <br>• Maintain accurate data entry on a daily basis. <br>• Generate weekly estimated payroll reports from BusyBusy. <br>• Process subcontractor reports for weekly invoicing. <br> <br>Hiring & Onboarding Support <br>• Assist with various stages of the hiring process. <br>• Communicate and, when necessary, translate the hiring process for potential candidates. <br>• Schedule welding tests with the shop and manage related calendars. <br>• Schedule interviews for the Office Manager and Director of Operations. <br>• Review and monitor completion of all new permanent paperwork. <br>• Coordinate with the Procurement Manager to ensure PPE is provided to new hires. <br>• Conduct new permanent training, including BusyBusy app use and Safety Orientation. <br> <br>Qualifications <br>• High school diploma or equivalent; associate degree preferred. <br>• Fluency in English and Spanish, with strong verbal and written communication skills. <br>• Strong attention to detail and accuracy. <br>• Digital literacy and research skills, including ability to evaluate information reliability. <br>• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.). <br>• Strong calendar and scheduling management skills. <br>• Excellent written and verbal communication abilities. <br>• Effective time management, multitasking, and adaptability. <br>• Basic math and accounting skills. <br>• detail oriented demeanor with strong interpersonal skills and the ability to de-escalate tense situations. <br>• Proactive approach to problem-solving and improving processes. <br>• Ability to work independently and collaboratively. <br>• Ability to handle confidential information with discretion. <br> <br>Travel Requirements <br>• Regular commuting to the worksite. <br> <br>Physical Requirements <br>• Prolonged periods of sitting at a desk and using a computer. <br>• Frequent repetitive motions. <br> <br>Equal Opportunity Employer <br>IFS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other status protected by law. <br> <br>Other Duties <br>This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required. Responsibilities may change at any time with or without notice.
<p>We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Maryland. In this role, you will oversee Salesforce administration, develop business intelligence solutions, and create custom reports to support informed decision-making. This position offers an opportunity to work with cutting-edge tools and collaborate with stakeholders across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Administer and configure the Salesforce platform to ensure optimal functionality.</p><p>• Design and implement automated workflows to streamline business processes.</p><p>• Develop and maintain dashboards and reports within Salesforce to provide actionable insights.</p><p>• Align business intelligence strategies with enterprise data management practices.</p><p>• Collaborate with stakeholders to create custom reports tailored to organizational needs.</p><p>• Analyze data using Power BI or Tableau to support business objectives.</p><p>• Ensure adherence to best practices in data governance and reporting.</p><p>• Provide technical expertise and support for BI-related tools and technologies.</p><p>• Stay updated on the latest advancements in Salesforce and BI technologies to drive innovation.</p>
