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6 results for Customer Service Representative in Wappingers Falls, NY

Customer Service Representative

Bridgeport, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.Key Responsibilities<ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul>Qualifications<ul><li>Previous service coordination experience required. Based on general knowledge.</li><li>Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in Microsoft Office Suite required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul>Top Soft Skills<ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Shelton, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.Key Responsibilities<ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul>Qualifications<ul><li>Previous service coordination experience required. Based on general knowledge.</li><li>Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in Microsoft Office Suite required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul>Top Soft Skills<ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul>
2026-07-01T00:00:00Z

Customer Service Rep

Bristol, CT
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
Customer Service/Project CoordinatorWe are partnering with a manufacturing company in the Bristol, CT area to hire a Customer Service Rep/Project Coordinator. Key Responsibilities:<ul><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Partner with sales team on project timelines and deliverables </li><li>Maintain accurate project data and documentation.</li><li>Manage customer relationships</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul> What We’re Looking For:<ul><li>At least 2 years of experience in commercial construction or manufacturing.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Microsoft Office skills and preferably experience with an ERP software</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul>If you’re interested in learning more, please apply today or contact Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)
2026-07-10T00:00:00Z

Customer Experience Representative

Bethel, CT
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage. Responsibilities: • Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships. • Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up. • Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment. • Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs. • Provide product guidance and technical assistance to help customers make informed purchasing decisions. • Manage return requests and help resolve service issues in a thorough and customer-focused manner. • Step in to support order entry coverage when needed to maintain workflow continuity across the team. • Assist with customer engagement initiatives, including promotional events, trade shows, and new product launch activities.
2026-07-14T00:00:00Z

Sales Support Coordinator

Pleasantville, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Sales Support Coordinator to join our team in Pleasantville, New York. This position plays an important role in keeping sales operations organized, ensuring customer orders move smoothly from quotation through invoicing and delivery. The ideal candidate is detail-oriented, responsive, and comfortable working across customer service, sales, and accounting functions in a fast-paced environment. Responsibilities: • Oversee the preparation, tracking, and maintenance of customer sales agreements to ensure records remain complete and current. • Process quotes into confirmed orders and finalized invoices using internal business systems with a high degree of accuracy. • Serve as a central point of contact for customers, sales staff, and internal departments throughout each stage of the order process. • Provide day-to-day support to assigned sales representatives by monitoring order activity, addressing issues, and helping meet customer expectations. • Partner with customers and accounting teams to support billing, payment follow-up, and coordination of accounts payable and receivable activities. • Compile and share recurring accounts receivable updates, including payment status, deposits, and related reporting details. • Handle sample requests, track inventory levels, and keep sample materials organized for efficient distribution. • Coordinate fulfillment activities by aligning shipping timelines, delivery arrangements, and order logistics with internal teams. • Maintain accurate information in company databases and produce operational reports for leadership and corporate stakeholders as needed.
2026-07-06T00:00:00Z

Client Relationship Manager - Wealth Management

Rye, NY
onsite
Permanent / Full Time
110000 - 135000 USD / Yearly
We are looking for a licensed Client Relationship Manager to support educators and retirement plan participants in New York. This position blends consultative client service with retirement planning guidance, helping individuals make informed decisions about 403(b) accounts and related financial solutions. The ideal candidate brings strong relationship-building ability, a solid grasp of regulatory standards, and a service-oriented approach to long-term client support. Responsibilities:• Oversee an assigned group of clients, holding regular conversations about retirement objectives, contribution strategies, and changing financial priorities.• Respond to service requests with accuracy and urgency, ensuring account-related needs are completed and tracked through resolution.• Maintain ongoing outreach to clients regarding plan changes, contribution opportunities, and major life events that may affect financial planning decisions.• Meet with prospective clients to assess retirement planning goals, explain available services, and build confidence in the advisory relationship.• Lead new client setup by coordinating forms, account establishment, and required documentation for 403(b) participation.• Partner with internal colleagues, advisors, and plan administrators to create a seamless experience from initial engagement through active account management.• Evaluate client circumstances and present appropriate retirement and insurance-related solutions that align with individual goals and risk considerations.• Educate clients on 403(b) plan provisions, contribution limits, employer-sponsored benefits, and other relevant planning concepts.• Support retention and organic business growth by identifying additional services that match evolving client needs while maintaining a high standard of compliance.• Keep licenses current and maintain precise records of account activity, transactions, and client communications in approved systems while adhering to applicable regulations.
2026-06-24T00:00:00Z