We are looking for a dynamic Customer Service Representative to join our team on a contract basis in New Milford, Connecticut. In this role, you will be responsible for representing our services at various events, ensuring attendees have a positive and informative experience. The ideal candidate will possess outstanding communication skills, a friendly demeanor, and the ability to adapt to fast-paced environments.<br><br>Responsibilities:<br>• Represent the organization at events, webinars, and benefits fairs, sharing information about available services.<br>• Deliver concise and engaging presentations to attendees while maintaining a detail-oriented and approachable demeanor.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the organization’s offerings and event-specific details.<br>• Arrive 30 minutes early to set up event materials and ensure the display is welcoming and organized.<br>• Interact with attendees, answering questions and providing high-level information about services and programs.<br>• Encourage attendees to register on the organization’s website and distribute promotional materials and giveaways.<br>• Stand and engage with event participants for extended periods, ensuring a warm and informative experience.<br>• Provide post-event feedback on the training, event experience, and any challenges encountered.<br>• Work collaboratively with other representatives to ensure a smooth and successful event.<br>• Maintain a detail-oriented appearance in business casual attire, adhering to dress code guidelines.
<p>We are looking for a skilled and proactive Customer Service Representative to join our team in Rockleigh, New Jersey. This is a contract position ideal for individuals who are passionate about delivering excellent customer support and maintaining efficient operations. The role requires a detail-oriented individual who can effectively manage administrative tasks, assist with customer inquiries, and collaborate with various departments.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks to update customer account records and process orders efficiently.</p><p>• Coordinate and distribute repair estimates to customers, ensuring timely communication and follow-ups.</p><p>• Respond to customer inquiries by directing them to the appropriate department or individual, maintaining a high level of professionalism.</p><p>• Monitor incoming communication, including faxes, and route them appropriately.</p><p>• Maintain adequate office supplies for the customer service team to support smooth operations.</p><p>• Address customer concerns with empathy and provide effective resolutions or escalate issues when necessary.</p><p>• Collaborate with team members to adapt to changing priorities and support department goals.</p><p>• Operate office equipment such as computers, printers, and copiers to complete daily tasks.</p><p>• Ensure all tasks are completed within established timelines while adhering to company policies</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p>We are seeking a dedicated and customer-centric <strong>Bilingual Spanish Customer Service Representative</strong> to join our team. In this role, you will provide exceptional service and support to customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is passionate about helping others, has excellent communication skills, and thrives in a fast-paced environment.</p>
We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-permanent position, you will play a key role in ensuring exceptional support for our clients by addressing their needs and facilitating seamless communication between caregivers and families. This is an opportunity to make a meaningful impact within the non-profit sector while fostering positive relationships and delivering outstanding service.<br><br>Responsibilities:<br>• Regularly connect with clients to address their concerns and ensure their needs are consistently met.<br>• Maintain detailed and up-to-date records of clients' medical and personal information while adhering to confidentiality standards.<br>• Serve as the primary point of contact between caregivers and families, ensuring optimal matches based on individual requirements.<br>• Coordinate schedules and communication to ensure efficient service delivery between clients and caregivers.<br>• Work closely with team members to identify areas for process improvement and enhance the overall client experience.<br>• Provide empathetic support and assistance to clients and their families, addressing challenges and offering solutions.<br>• Ensure compliance with relevant regulations and standards while managing client files.<br>• Respond promptly to client inquiries, demonstrating professionalism and attentiveness.
We are looking for a dynamic and experienced individual to be a Sales Supervisor. This role offers a competitive salary range of $70,000 to $85,000, with the potential for a higher salary for the right candidate. The position also includes a profit-sharing bonus. As an Outside & Inside Sales Supervisor, you will oversee all activities of the Inside Sales Representatives (ISR) and Outside Sales Representatives (OSR), providing coaching, mentoring, and motivation to help them achieve company goals. You will also track and analyze sales statistics, develop quotes, pricing structures, and competitive bids. This is a permanent, in-office position, requiring a 9-5 schedule, five days a week. Key responsibilities include overseeing the activities of ISRs and OSRs, developing promotional and marketing campaign ideas, tracking and analyzing sales statistics, managing daily, weekly, and monthly requirements, and gathering information to help develop job quotes and pricing structures. The ideal candidate will have three to five years of supervisory experience, sales experience (preferably in the construction market), and knowledge of the construction industry. Basic computer skills, including Microsoft Outlook, Calendar, and Excel, as well as basic knowledge of CRM software, are required. The candidate must demonstrate the ability to motivate and lead a team, provide exceptional customer service, and possess strong listening, time management, and organizational skills. A detail oriented and presentable demeanor, along with being self-directed, flexible, dedicated, efficient, outgoing, and dependable, is essential.
<p><strong>Company Overview:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Senior Collections Specialist</strong> with 5+ years of experience to join our team. As a key member of the accounting operations, you will play a critical role in managing accounts receivable, recovering outstanding debt, and maintaining productive relationships with clients to ensure timely payment of invoices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Collections Management:</strong></li><li>Oversee the collections process for assigned accounts, including contacting clients to resolve overdue payments.</li><li>Negotiate payment arrangements and settlements while adhering to company policies and maintaining positive client relationships.</li><li><strong>Account Reconciliations:</strong></li><li>Analyze past-due accounts and perform detailed reconciliations to resolve discrepancies.</li><li>Investigate and resolve payment discrepancies, misapplied funds, and follow up on account adjustments as needed.</li><li><strong>Customer Communications:</strong></li><li>Build and maintain strong relationships with customers to address payment issues and ensure timely collections.</li><li>Communicate professionally and clearly, escalating unresolved issues to management when necessary.</li><li><strong>Reporting:</strong></li><li>Prepare regular reports on collections status, aging receivables, and key metrics for leadership review.</li><li>Track and maintain accurate records of collections efforts and payment histories.</li><li><strong>Compliance & Risk Management:</strong></li><li>Ensure compliance with company policies, legal regulations, and industry best practices in collections activities.</li><li>Monitor accounts for potential credit risks and recommend appropriate actions to mitigate exposure.</li></ul><p><br></p>
<p>We are seeking a diligent and detail-oriented <strong>Credit & Collections Coordinator</strong> to join our team on a <strong>contract basis</strong> in <strong>White Plains, NY</strong>! In this role, you’ll manage key financial tasks such as payment applications, account maintenance, and bank deposit processing, ensuring smooth operations while resolving discrepancies and supporting team coverage as needed.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and apply payments, including bank deposits and wires, with precision and timeliness.</li><li>Monitor and maintain COD screens, including post-dated checks and scheduled payment notifications.</li><li>Contact accounts with missing payments and review invoices to resolve discrepancies.</li><li>Execute weekly updates on insurance records with brokers and process payment coupons.</li><li>Provide additional support for ACH confirmations and occasional coverage for the sales team.</li></ul>
<p>We are looking for an AI Conversation Designer to join our team on a part-time contract basis. This role involves designing and optimizing AI workflows to improve employee efficiency within an insurance organization. Based in New Jersey, you will work closely with cross-functional teams to develop and refine AI tools using Microsoft Copilot and proprietary AI models.</p><p><br></p><p>Responsibilities:</p><p>• Design, test, and refine AI prompts and workflows to automate internal processes and enhance employee productivity.</p><p>• Collaborate with marketing and innovation team members to implement AI strategies tailored to individual roles and tasks.</p><p>• Develop AI agents that integrate seamlessly with Microsoft tools such as SharePoint, Excel, Word, and PowerPoint.</p><p>• Translate business requirements into actionable AI prompt logic to address specific team needs.</p><p>• Optimize existing AI libraries and build new ones to improve agent performance and efficiency.</p><p>• Support employees in leveraging Microsoft Copilot and SelectiveGPT to create virtual coworkers that reduce task completion time.</p><p>• Partner with AI consultants and IT teams to align prompt engineering with broader organizational AI initiatives.</p><p>• Provide technical guidance and support for additional AI-related tasks as needed.</p><p><br></p><p><br></p><p>02720-0013313424</p><p><br></p>
