73 results for Legal Secretary in Walnut Creek, CA

Paralegal We are offering an exciting opportunity for a Paralegal in Oakland, California, United States. The Paralegal will be primarily responsible for coordinating, analyzing, and assisting with legal claims, performing document review, conducting legal research, and managing internal resources. This role is integral to the team, requiring a strong understanding of federal and state law, as well as administrative caselaw. Responsibilities:• Coordinate, analyze and assist with responses to claims arising at various campuses and medical centers, including developing case strategy and strategies related to document collection and storage.• Conduct detailed document reviews to aid in responding to subpoenas, discovery requests, and California Public Records Act requests.• Review documents for applicable privileges and conduct key-term (Boolean) searches to identify, preserve, collect, and process documents.• Produce electronically stored information (“ESI”) and paper documents utilizing eDiscovery software such as Logikcull and/or Relativity platforms.• Draft templates, including legal arguments responsive to claims made by Unions, and first versions of position statements for counsel review.• Provide case summaries, research memoranda, and analyses to clients, outside counsel, and attorneys.

Real Estate Paralegal Real Estate Paralegal A mid-sized and well-respected leader in real estate law is seeking a proficient Real Estate Paralegal to join their dynamic team. About the Role:The successful candidate will play an instrumental role in this legal team, supporting attorneys in a variety of real estate legal matters, with a focus on title and survey matters. Key Responsibilities:<ul><li>Prepare and revise real estate documents, with a focus on title and survey reviews. </li><li>Conduct legal research and perform administrative duties. </li><li>Liaise with clients, attorneys, and other professionals to gather and organize information relevant to transactions. </li><li>Coordinate closings and ensure all documents are appropriately prepared. </li><li>Contribute to the overall success of the firm by maintaining the highest standards of customer service and professional ethics.</li></ul>This Firm Offers:<ul><li>A collaborative and professional work environment. </li><li>Competitive compensation package. </li><li>A comprehensive benefit package. </li><li>Opportunity to work with highly experienced attorneys and a congenial team. </li></ul>

Healthcare Corporate Paralegal Our client, an innovative healthcare startup, is seeking a mid-level paralegal to join their team on a full-time, remote basis. The company specializes in acquiring, investing in, and commercializing biomedical data assets, which are then sold to the pharmaceutical industry to support drug development.Who We're Looking For:The ideal candidate will have experience working with or within healthcare systems and a strong background in transactional and corporate law. This role offers a unique opportunity to play a key role in a growing startup, making it an excellent fit for a paralegal with an entrepreneurial mindset.Key Responsibilities:<ul><li>Manage transactional data assets and assist with corporate transactions.</li><li>Draft and review contracts related to healthcare and biomedical data.</li><li>Prepare incorporation and formation documents, including tax-related filings.</li><li>Ensure compliance with healthcare regulations, HIPAA, Common Rule, and privacy laws.</li><li>Handle confidential records and sensitive business information with discretion.</li></ul>This is a fantastic opportunity for a motivated paralegal to join a high-growth healthcare startup at an early stage and make a meaningful impact.

Paralegal We are on the hunt for a dedicated Paralegal to boutique firm. Located in San Francisco, California, this role entails processing legal documentation, maintaining litigation databases, and ensuring effective communication within the team. As a Paralegal, you will be expected to utilize your expertise in legal research and state federal court systems to effectively manage multiple priorities and deliver on all job functions. Responsibilities:• Handle the organization and management of a range of civil litigation cases in state and federal trial courts.• Utilize research skills to support the legal team, including the use of Westlaw.• Maintain and manage electronic filing systems and related e-filing portals for efficient case handling.• Make use of Adobe Pro, Microsoft Office Suite, and calendaring software for effective case management.• Ensure accurate maintenance of electronic discovery databases, specifically Everlaw and Relativity.• Conduct Cite Checking and Bluebooking as part of legal documentation processing.• Leverage exceptional organizational and time-management skills to handle multiple priorities.• Exhibit strong interpersonal and communication skills in all interactions within the team.• Show excellent problem-solving skills, a sense of humor, camaraderie, curiosity, grit, and adventure.• Ensure the processing of customer credit applications and maintenance of accurate customer credit records.

Paralegal We are looking for a Paralegal to join a commercial litigation firm in Oakland, California. This role is crucial to our operations as you will be responsible for assisting attorneys with legal and factual research, case management, and preparing legal documents. You will also have the opportunity to engage in various aspects of litigation from investigations to trial preparation. Responsibilities: • Assist in the preparation and submission of filings with State and Federal Courts and arbitration tribunals.• Schedule hearings, appointments, and deadlines, ensuring smooth case management.• Maintain accurate case files, client information, and records in an organized manner.• Conduct legal and factual research, including creating case timelines and synthesizing facts.• Aid in the preparation of discovery requests and responses, subpoenas, pleadings, motions, and correspondence.• Proofread, format, and check citations in documents, adhering to the Bluebook citation guide.• Provide comprehensive assistance in all aspects of litigation, including investigations, discovery, and trial preparation.• Maintain and manage document databases and logs; produce documents when necessary.• Record time in accordance with ABA litigation guidelines.• Perform other case-related administrative duties as assigned.

Senior Paralegal Boutique law firm is looking for an experienced Senior Paralegal to join our team based in San Francisco, California. This is a hybrid role requiring 2-3 days onsite. Responsibilities:• Manage personal injury litigation cases and processes• Navigate the court systems efficiently, ensuring all case files are handled correctly• Utilize asbestos litigation knowledge to support relevant cases• Act as a leader within the team, guiding and mentoring others when necessary• Ensure all legal documents and procedures are completed accurately and promptly• Maintain a high level of professionalism and confidentiality at all times• Coordinate with other team members to ensure smooth case progression

Corporate Paralegal Are you an experienced Corporate Paralegal looking to join a well-known corporation with a stellar reputation for innovation and professionalism? Located in Union City, the company is seeking a talented paralegal to support their legal department in managing corporate governance, compliance, and transactional matters. This hybrid role offers the perfect balance of on-site teamwork and remote flexibility, making it an excellent opportunity for driven professionals who are passionate about corporate law and contributing to a dynamic in-house legal team. What You’ll Be Doing:As a Corporate Paralegal, you will play a critical role in supporting the legal department with tasks including, but not limited to:<ul><li>Corporate Governance: Assist in the preparation and maintenance of corporate records, including resolutions, minutes of meetings, and organizational documents for the corporation and its subsidiaries.</li><li>Compliance: Monitor and ensure compliance with corporate policies, filings, and regulations, including Secretary of State filings, registrations, and licensing requirements.</li><li>Transactional Support: Provide assistance with mergers, acquisitions, and other corporate transactions by organizing and reviewing contracts, due diligence materials, and closing documents.</li><li>Contract Management: Draft, review, and manage a variety of corporate contracts, including NDAs, vendor agreements, and service contracts.</li><li>Legal Research: Conduct research on applicable laws, regulations, and corporate compliance standards to support the legal team.</li><li>General Support: Provide administrative assistance to attorneys, manage document databases, and maintain relevant legal files and calendars.</li></ul>

Paralegal Established family law firm is seeking a Paralegal to join their team in Walnut Creek, California. This role involves providing support to attorneys in various aspects of family law cases, including, but not limited to divorce, child custody, spousal support, and adoption matters. You will be expected to maintain a high degree of organization and attention to detail in managing and processing legal documents and information. Responsibilities:• Manage and assist attorneys in family law cases, with a focus on ensuring that all necessary actions are taken in a timely manner.• Organize, draft, and prepare legal documents such as pleadings, motions, subpoenas, and declarations.• Ensure all case files are organized, current, and maintained in accordance with standard legal practices.• Conduct thorough legal research and gather relevant case information for attorneys to use in their case preparations.• Communicate effectively with a range of individuals including clients, opposing counsel, court personnel, and third parties.• Manage attorney calendars effectively, scheduling and coordinating hearings, mediations, and depositions.• Utilize e-filing and e-discovery techniques as necessary to support case work.• Utilize your skills in Calendar Management, Family Law, Dissolutions, and Draft Pleadings to ensure effective handling of all assigned tasks.

Paralegal Established California firm is seeking a detail-oriented Paralegal to join our team in Oakland, California. In this role, you will be primarily supporting with labor and employment matters. Responsibilities:• Oversee case management from inception through and post-trial or settlement• Draft, review, and revise legal documents as necessary• Maintain and update case files, charts, and indices• Manage and support witness summaries and document productions• Assist with deposition and hearing preparation, including identifying and gathering exhibit documents and creating witness outlines• Cite-check briefs, ensuring both legal and factual citations are accurate• Assist with document review and coordinate with the Litigation Support Group for back-end database management• Utilize case management software to maintain accurate customer credit records• Utilize legal research skills to support the Labor and Employment Group • Utilize Adobe Acrobat for document management and eDiscovery tools for electronic data management• Be responsible for maintaining a reliable and punctual schedule.

Litigation Paralegal Are you an experienced Litigation Paralegal looking for your next challenge? A reputable and growing law firm in Fremont, CA, is seeking a skilled and highly detail-oriented professional to join their dynamic legal team. If you thrive in a fast-paced environment and have a minimum of three years of law firm litigation experience, this might be the perfect role for you. Key Responsibilities:<ul><li>Document Drafting: Prepare, edit, and proofread legal documents, including pleadings, motions, subpoenas, correspondence, and settlement agreements with a high degree of accuracy.</li><li>Discovery & Document Review: Assist with all phases of discovery, including gathering, organizing, reviewing, and producing documents. Manage discovery requests and responses, including interrogatories, requests for production of documents, and requests for admissions.</li><li>E-filing Expertise: Handle state and federal court e-filing requirements proficiently, ensuring timely and error-free submissions.</li><li>Case Management: Maintain case files and calendars, monitor deadlines, and support attorneys in meeting key case milestones.</li><li>Collaboration: Work closely with attorneys, clients, and other team members to coordinate and execute litigation strategies.</li></ul> Why Join Us?<ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package, including health, dental, and vision insurance.</li><li>Supportive and collaborative work environment that values professional growth.</li><li>Opportunity to work on complex and high-profile litigation cases.</li></ul>

Executive Assistant A prestigious foundation is seeking a resourceful and detail-oriented Executive Assistant to support a member of its C-suite team. This role requires a professional who thrives in a fast-paced environment, leverages exceptional organizational skills, and is collegial and approachable in their interactions. The Executive Assistant will play a pivotal role in ensuring seamless operations and coordination across the foundation’s senior leadership, board members, and key projects. Key Responsibilities:<ul><li>Draft emails and other communications on behalf of the C-suite executive.</li><li>Ensure timely responses to inquiries and streamline correspondence processes.</li><li>Assist in planning, managing, and executing special projects, which includes organizing activities, tracking progress, and driving implementation.</li><li>Manage deliverables efficiently while maintaining clear communication with stakeholders.</li><li>Attend board meetings alongside the executive, taking accurate and concise notes.</li><li>Prepare meeting agendas, summarizations, and follow-up materials.</li><li>Interact regularly with senior staff and board members to support preparation and logistics for board meetings.</li><li>Coordinate logistics for foundation events, ensuring all operations align smoothly.</li><li>Manage complex calendar schedules, prioritizing competing demands and providing solutions to scheduling conflicts.</li><li>Organize travel arrangements when necessary.</li></ul>

T&E Paralegal We are offering an exciting opportunity for a Trust and Estate Paralegal based in Oakland, California, United States. The primary function of this role is to provide legal services in the field of estate planning and trust administration. Responsibilities • Facilitate client communication and ensure their inquiries are resolved effectively.• Draft, review, and assist in the preparation of legal documents related to estate planning and trust administration.• Analyze financial records, discern trust and non-trust assets, and determine the title and character of assets.• Handle probate court petitions and proceedings, such as Heggstad petitions.• Assist with the process of trust funding and the preparation of documents to facilitate the same.• Manage the recordation of deeds along with the transfer documents.• Oversee the maintenance of client files and ensure materials are ready for client meetings.• Take responsibility for the preparation and assembly of federal estate tax returns.• Ensure critical deadlines and meetings are calendared effectively.• Perform additional job duties as assigned, adhering to the rules and regulations of the corporate trust and estate law.

Paralegal Growing boutique firm is seeking a paralegal to join their team. This role is key to our operations in the litigation industry, and involves tasks such as preparing and submitting filings, managing case schedules, maintaining case files, assisting with legal and factual research, and much more. Responsibilities:• Assist attorneys with comprehensive legal and factual research, including the preparation of case timelines and the analysis and synthesis of facts.• Organize and manage case files, client information, and records to ensure accuracy and easy retrieval.• Prepare and submit filings to State and Federal Courts and arbitration tribunals, adhering to all relevant guidelines and procedures.• Provide support in all aspects of litigation, from investigations and discovery to trial preparation, including the creation and maintenance of document databases and logs, document production, and on-site trial support.• Facilitate effective case management by maintaining organized schedules and providing timely reminders of hearings, appointments, and deadlines.• Help in the preparation of discovery requests and responses, subpoenas, pleadings, motions, correspondence, spreadsheets, and declarations.• Ensure accurate formatting, proofreading, cite-checking, and blue-book documentation.• Record time in line with ABA litigation guidelines, ensuring all case-related administrative and billable duties are performed.• Utilize skills in e-filing and e-service across multiple jurisdictions, using online file and serve portals such as PACER, CM/ECF, and File & ServeXpress.B

Bilingual Administrative Assistant Key Responsibilities:<ol><li>General Administrative Support:</li></ol><ul><li>Perform day-to-day administrative tasks, such as managing schedules, arranging appointments, and maintaining organized filing systems.</li><li>Answer and direct phone calls, emails, and other correspondences in both Spanish and English.</li></ul><ol><li>Customer and Client Support:</li></ol><ul><li>Serve as the primary point of contact for Spanish-speaking clients, providing exceptional customer service and resolving inquiries.</li><li>Translate documents and communications from English to Spanish and vice versa as needed.</li></ul><ol><li>Document Management:</li></ol><ul><li>Prepare and revise documents, reports, and presentation materials in both languages.</li><li>Handle data entry and maintain accurate records across digital and paper systems.</li></ul><ol><li>Meeting Coordination:</li></ol><ul><li>Schedule and prepare meetings, including arranging interpreters when necessary.</li><li>Take notes and prepare meeting minutes in either language for distribution.</li></ul><ol><li>Bilingual Communication:</li></ol><ul><li>Facilitate communication across teams or clients that require Spanish-to-English or English-to-Spanish translation support.</li><li>Assist in representing the company to bilingual or Spanish-speaking markets.</li></ul><ol><li>Office Operations Support:</li></ol><ul><li>Order office supplies, handle incoming mail, and manage office equipment needs.</li><li>Assist with travel arrangements for team members, including itineraries and expense reporting.</li></ul>

Assistant Controller - VC Firm with GREAT Benefits Please reach out to Ren Friedman via Linkedin with your updated resume to be considered for the opportunity below. Or email ren.friedman at roberthalf with your updated resume. Our client is a leading VC firm in San Francisco. They are seeking a strong and hands on Assistant Fund Controller to be based in the SF Bay area and available to go into the office once or twice a week. The ideal candidate will have a proven track record of success and advancement in prior roles and will be a person who has demonstrated strong technical fund and problem solving skills and is also someone who has a great appetite for knowledge and professional growth.Responsibilities:<ul><li>Perform fund accounting work in our accounting systems</li><li>Responsible for detailed equity accounting and analysis, including complex partnership equity accounting analysis and management fee / carried interest computations</li><li>Active role in fund reporting including preparation of quarterly financial statements, performance returns, and LP-specific statements. Also prepare annual GAAP financial statements and coordination of audits with external auditors</li><li>Involvement with operational duties including capital calls, capital distributions, and liquidity management</li><li>Assist with ad-hoc requests, investor questions, and frequent interaction with our marketing / client management and legal departments</li><li>Frequent project coordination work</li><li>Assist in driving accounting, reporting and business process simplification and efficiency initiatives</li></ul>

Administrative Assistant Education client is looking for a temporary Administrative Assistant within their Student Support Services Department. Responsibilities Include:• Working directly with current students provide baseline advising to help student remain on track with registration and course progression.• Directing the students, as needed, with their questions and concerns to the Program Chairs.• Maintaining consistent communication with Program Chairs and specific faculty about student progress, needs, and requests for support.• Maintaining student files, both electronically and hard copies. • Auditing student files for appropriate paperwork, deadlines and tracking progress of coursework. • Monitoring students on Leave of Absence for return dates. • Monitoring students that have expiring Incomplete grades for completion of course work and submitting change of grade forms with program chair approval to the Registrar.• Provide audited student records to the Administrative Coordinator/Assistant – Credentials (Licensure) and Degree Completion Support Services for end of program processing• Assist with Master’s degree coordination (oversee the documentation of student work-thesis, research posters, DocuSign cover pages submitted to the Google Drive)• Assist in the planning and implementation of college events.• Assisting in maintaining the student information database (Box, Monday.com, Tableau, etc.)• Drafting memos, letters, and emails This temporary Administrative Assistant role will last through December 2025. If you are interested in the position, apply today! V

Administrative Assistant We are offering a long-term contract employment opportunity within the Healthcare, Hospitals, and Social Assistance industry in Richmond, California, United States. The role of an Administrative Assistant is open for a candidate who is highly organized and detail-oriented. As an Administrative Assistant, you will be tasked with maintaining customer records, processing applications, and resolving inquiries. You will also monitor customer accounts and take the necessary action. Responsibilities:• Efficiently and accurately process customer credit applications• Maintain precise records of customer credit• Resolve customer inquiries in a timely and detail-oriented manner• Monitor customer accounts and take appropriate actions when required• Answer inbound calls providing excellent customer service• Facilitate email correspondence effectively and in a detail-oriented way• Manage inbound and outbound calls• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for various tasks• Schedule appointments as per requirements• Complete and process expense reports• Record meeting minutes accurately and promptly. If you are interested in the role, please call us at(510)470-7450

Executive Assistant Job Summary:We are seeking a dedicated and organized Executive Assistant to support senior leadership in managing their day-to-day responsibilities. This role involves coordinating schedules, handling communications, and ensuring smooth operations within a dynamic environment. The ideal candidate is adaptable, detail-oriented, and proactive in anticipating needs.Key Responsibilities:<ul><li>Manage and maintain executive calendars, including scheduling meetings, appointments, and travel logistics.</li><li>Act as the primary point of contact for internal and external communications, ensuring timely responses and clear communication.</li><li>Prepare and organize documents, reports, presentations, and meeting agendas with accuracy and high-quality standards.</li><li>Foster collaboration across teams by assisting with administrative tasks or project coordination as needed.</li><li>Monitor and prioritize incoming requests, ensuring they are addressed or delegated promptly.</li><li>Safeguard sensitive information and maintain confidentiality in all aspects of the role.</li><li>Identify opportunities for process improvement and assist in implementing effective solutions.</li></ul>

Administrative Assistant We are offering an exciting opportunity for an Administrative Assistant with a boutique litigation firm, based in Oakland, California. This role involves supporting our team by managing various administrative tasks, playing a crucial role in maintaining the smooth running of our office. Responsibilities:• Managing specific tasks and responsibilities to support the Office Manager• Handling office supplies and inventory, and placing orders when necessary• Ensuring efficient filing systems and records management• Distributing incoming mail and packages appropriately• Coordinating maintenance and repairs for office equipment and suite with building management• Scheduling meetings and managing calendars for the team• Assisting with accounts receivable, billing, and invoicing tasks• Assisting with accounts payable when required• Supporting the onboarding and training of new employees• Assisting with staff performance reviews and implementation of office policies and procedures• Participating in office-wide events and projects• Assisting with firm operational expenses alongside the bookkeeper• Addressing employee concerns and conflicts effectively.

Executive Administrative Assistant Intermediate (3-6 years) Position: Executive Administrative Assistant (Advanced Level) Contract Role Location: 560 Mission Street, 5th Floor, San Francisco, California, 94105, United StatesType: 100% ONSITEHourly Pay: $40 per hour Required Years of Experience: 5+ Years prior experience, Must have prior experience supporting multiple C Suite level Executive professionals, preferably within the financial sector, MUST HAVE CONCUR experience Job Description: A successful Administrative Assistant possesses structure, attention to details, quality focus, high energy and flexibility in a fast-paced, deadline driven organization. In this role, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy, acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department’s activities and goals. <ul><li> Support senior-level executives and investment bankers. </li><li>Proficient in word processing. </li><li>Arrange travel services and meetings for Executives.</li><li>Interacting with clients and employees</li><li>Strong calendar management skills and</li><li>Experience booking international travel</li></ul>Role and Responsibilities: <ul><li>Maintain complex and detailed calendars</li><li>Manage the coordination and logistics of both internal and external meetings </li><li>Arrange and coordinate complicated domestic and international travel </li><li>Manage and process expenses for manages</li><li>Screen incoming calls and determine the level of priority, while using caution in dispensing information </li><li>Organize all aspects for offsite conferences and external events, including catering and transportation </li><li>Process invoices and T& E expense claims for team members. </li><li>Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.</li><li>Work cooperatively with the broader EA team, in positive partnership to support each other amongst coverage models.</li></ul>

Administrative Assistant We are looking for a diligent Admin Clerk to support our client located in El Cerrito, California. The role focuses on providing excellent customer service, organizing and maintaining records, and ensuring data accuracy. This role offers a short term contract employment opportunity that is anticipated to last until around the end of June but may turn into a contract to permanent opportunity. This is a fully onsite role and work hours are Monday to Friday, from 8AM until 5PM. Responsibilities:• Facilitate customer interactions and provide high-quality service• Enter and manage data effectively• Maintain and organize files systematically• Utilize Microsoft tools for administrative tasks• Perform reconciliation tasks as needed

Office Assistant We are offering a short term contract employment opportunity for an Office Assistant in the Construction/Contractor industry, located in San Carlos, California. The job function primarily includes general office administration tasks and back office support. Responsibilities: • Organizing and managing files and records • Preparing the office for reentry • Handling basic inventory management • Assisting in the packing and shipping of backpacks • Moving boxes as per the requirements • Ensuring a well-maintained and organized workspace • Leveraging Microsoft Office Suite for administrative tasks • Ensuring accurate and efficient processing of customer credit applications • Maintaining accurate customer credit records.

Non-Profit Administrative Assistant We are collaborating with non-profit organizations to support their efforts in hiring a dedicated Non-Profit Administrative Assistant. Key Responsibilities: <ul><li>Serve as a primary point of contact for internal and external communication, including answering calls, responding to email inquiries, and scheduling appointments.</li><li>Provide general administrative support, including maintaining accurate records, preparing documents, and filing invoices and contracts in compliance with organizational policies.</li><li>Coordinate meetings, workshops, and events, including preparing agendas, arranging logistics, and documenting notes or action items.</li><li>Assist with data entry and updates to donor or program databases, ensuring data integrity for reports and donor correspondence.</li><li>Manage office supplies and maintain an organized and efficient office space.</li><li>Support team members with travel arrangements, expense tracking, and other needs as they carry out fundraising campaigns or programmatic efforts.</li><li>Collaborate with leadership on special projects to advance mission-driven goals.</li></ul>

Administrative Assistant We are seeking an Administrative Assistant located in Napa, California. This role is crucial for the seamless functioning of our organization, involving a wide array of administrative tasks, meeting coordination, and front desk support. This opportunity offers a contract to permanent employment arrangement. Responsibilities: • Coordinating a variety of administrative tasks to ensure an effective workflow, including managing schedules and communications. • Providing front desk support, including greeting and directing visitors, managing incoming and outgoing mail, and fielding phone calls and inquiries. • Executing comprehensive meeting coordination, from scheduling and agenda preparation, to room and technology setup, to catering and event setup, and on-site coordination and cleanup. • Assisting with additional tasks as directed by leadership. • Collaborating with various departments to ensure smooth communication and coordination between teams. • Handling data entry and email correspondence. • Utilizing Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, for various administrative tasks. • Managing inbound and outbound calls and scheduling appointments. • Providing exceptional customer service.

Customer Engagement Administrative Assistant We are offering a long term contract employment opportunity for a Customer Engagement Administrative Assistant in the transport industry, located in Stockton, California. This role involves processing customer applications, maintaining customer records, and resolving customer inquiries for our transportation department. Responsibilities: • Facilitate customer communication by answering and redirecting phone calls to the appropriate departments within the organization. • Provide comprehensive customer service, both in person and over the phone, ensuring customer satisfaction. • Handle sales transactions, including cash and credit card payments, and reconcile daily sales reports to maintain accurate financial records. • Respond to customer feedback via various channels, such as telephone, email, and in-person visits, and provide solutions that cater to their needs. • Utilize CRM software to maintain accurate records of customer interactions, transactions, feedback, and resolutions for future reference and reporting. • Use online and paper-based resources effectively to provide correct bus schedules, route information, and directions to passengers. • Assist with general office tasks, including filing, data entry, and record-keeping, to ensure efficient and organized operations.

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