<p>We are seeking an experienced <strong>Patient Billing Communication Advocate</strong> to serve as a critical link between patients and the revenue cycle team. This role is responsible for providing clear, compassionate, and timely support to patients regarding billing questions, insurance coverage, payment options, and account resolution.</p><p>The ideal candidate will have a strong background in medical billing, exceptional communication skills, and a customer-focused approach to helping patients navigate complex healthcare financial matters. This position requires strong attention to detail and the ability to thrive in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for patients regarding billing inquiries, outstanding balances, and account resolution.</li><li>Communicate with patients via phone and email to address billing concerns and payment questions.</li><li>Review patient accounts for accuracy and explain charges, payments, denials, adjustments, and insurance activity.</li><li>Educate patients on insurance benefits, co-pays, deductibles, and overall financial responsibility.</li><li>Assist patients with payment plan arrangements and financial assistance applications when appropriate.</li><li>Partner with internal teams, including insurance verification, coding, and collections, to resolve account issues and discrepancies.</li><li>Accurately document all patient interactions and account activity while maintaining HIPAA compliance.</li><li>Identify recurring billing challenges and provide recommendations for process improvement.</li><li>Stay informed on payer requirements, billing regulations, and industry best practices.</li></ul><p><br></p>
We are looking for a detail-oriented Billing Coordinator to support invoicing and reporting activities for a Contract position based in Bryan, Texas. This role is well suited for someone who can work efficiently in a busy environment, analyze billing information carefully, and coordinate with multiple teams to keep records accurate and up to date. The ideal candidate is comfortable using business systems and communication tools to investigate issues, complete billing tasks, and help maintain smooth day-to-day operations.<br><br>Responsibilities:<br>• Generate invoices, billing updates, and account corrections by reviewing shipping records and related backup documentation each day.<br>• Examine billing details for accuracy and completeness, ensuring entries align with company guidelines and required supporting information.<br>• Research exceptions and mismatches across systems, then work with internal partners to resolve issues in a timely manner.<br>• Compile and share recurring reporting packages for utility sites and other operational groups as needed.<br>• Coordinate with shipping, customer service, and plant teams to confirm billing information and clarify outstanding questions.<br>• Use tools such as Oracle, Microsoft Teams, Outlook, and other office applications to manage workflow, communication, and billing records.<br>• Maintain organized files and documentation to support reporting needs, audits, and future reference.<br>• Identify workflow gaps or recurring billing issues and suggest practical improvements to increase efficiency and accuracy.
<p>We are looking for a Billing Specialist to support accurate, timely invoicing for a growing operation in Spring, Texas. This role focuses on preparing and reviewing invoices tied to contracts, purchase orders, and/or Master Service Agreements (MSA) internal customer arrangements while ensuring required backup is complete before billing is finalized. The ideal candidate brings strong billing experience, confidence working in Excel, and the ability to coordinate closely with operations to maintain invoice accuracy across multiple projects and entities.</p><p><br></p><p>Responsibilities:</p><p>• Prepare invoices for contract-based, purchase order, and Master Service Agreement/internal customer billing using information provided by operations teams.</p><p>• Manage billing activity for multiple related business entities, with a high volume of transactions involving affiliated companies.</p><p>• Verify that each invoice includes all required backup materials and aligns with applicable billing terms before submission.</p><p>• Process a mix of straightforward logistics invoices and unit-based billings, such as charges tied to measured quantities or project output.</p><p>• Review billing details for completeness and enter finalized invoice data into the appropriate systems with a high degree of accuracy.</p><p>• Route draft invoices to operations for validation, incorporate corrections when needed, and release approved invoices for distribution.</p><p>• Maintain project billing trackers to monitor amounts billed, prior balances, open receivables, and overall project billing status.</p><p>• Use Excel and system tools to export, organize, and upload billing data, including higher-volume invoice activity processed through integrated platforms.</p><p>• Apply approved cost-plus pricing structures when required and ensure invoices conform to contractual, purchase order, or master agreement terms.</p>