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1 result for Help Desk Support Manager in Waller, TX
- Houston, TX
- onsite
- Temporary
- 25.65 - 29.7 USD / Hourly
- We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Houston, Texas. In this role, you will provide technical support to end users, troubleshoot hardware and software issues, and ensure smooth operation of computer systems and devices. This position requires expertise in various technologies and a proactive approach to resolving technical challenges.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network issues.<br>• Troubleshoot and resolve problems related to Android devices, Apple devices, and Mac computers.<br>• Configure and deploy computer hardware and software systems, ensuring proper functionality.<br>• Manage user accounts and permissions using Active Directory.<br>• Support Citrix and Cisco technologies to maintain system performance and security.<br>• Perform routine system maintenance and updates to optimize functionality.<br>• Assist with configuration management and ensure compliance with company standards.<br>• Collaborate with team members to implement new deployments and upgrades.<br>• Document technical issues and solutions to improve future support processes.<br>• Deliver exceptional customer service to internal and external users.
- 2026-03-19T00:00:00Z