Customer Service Specialist Jobs in Waller, TX

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Customer Service Representative

Houston, TX
onsite
Temporary to Hire
26 - 26 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract opportunity with permanent potential is ideal for someone who excels at managing customer orders, coordinating shipments, and keeping information accurate across the order lifecycle. The person in this role will work closely with customers and internal partners to support timely delivery, resolve service issues, and maintain a high standard of account support. Responsibilities: • Review incoming customer orders to confirm correct pricing, promotional terms, requested timing, and shipping details before processing. • Work directly with customers, brokers, and cross-functional teams to investigate and resolve order issues, shortages, and other service concerns. • Coordinate outbound delivery creation and support shipment release activities to help ensure orders move efficiently. • Verify billing records and shipping paperwork to maintain accuracy and reduce processing errors. • Track open orders and delivery timelines, escalating delays or product shortages and helping drive timely resolution. • Communicate inventory constraints and product availability updates to customers and internal stakeholders so expectations remain clear. • Collaborate with operations planning partners to address supply challenges and align support for promotional demand forecasts. • Provide backup support to team members during busy periods, seasonal spikes, and other high-volume service windows. • Assist with customer account setup, updates, and routine maintenance while handling additional assigned tasks as needed.
2026-11-06T00:00:00Z

Purchasing Specialist

Waller, TX
onsite
Temporary to Hire
22 - 27 USD / Hourly
We are looking for a Purchasing Specialist to support procurement operations for a food and food processing environment in Waller, Texas. This contract opportunity with potential for a permanent role is ideal for someone who brings strong purchasing experience, stays organized in a fast-paced setting, and communicates clearly with internal teams to keep materials flowing without disruption. The person in this role will help secure ingredients and operational supplies while maintaining accurate purchasing records and supporting day-to-day coordination across the business. Responsibilities: • Source and purchase ingredients, consumables, and other business-related supplies needed to support daily operations. • Create, review, and process purchase orders while ensuring accuracy in item details, quantities, pricing, and delivery timelines. • Track order status and proactively communicate shortages, delays, or vendor-related issues to the production team and other stakeholders. • Maintain organized purchasing documentation and update procurement records to support visibility and accuracy across the department. • Work with suppliers to confirm availability, delivery schedules, and order changes as business needs shift. • Support routine purchasing activities using NetSuite and Microsoft Office tools to manage data, reporting, and order information. • Coordinate with internal departments to align purchasing priorities with inventory demands and operational requirements.
2026-10-30T00:00:00Z

2 results for Customer Service Specialist in Waller, TX