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6 results for Technical Customer Service in Victor, NY

Manufacturing Test Engineer
  • Skaneateles, NY
  • onsite
  • Temporary
  • 57.00 - 62.00 USD / Hourly
  • <p>Schedule: Monday–Friday, 8:00 AM–5:00 PM</p><p>Position Overview</p><p>We’re seeking a hands‑on Manufacturing Test Engineer to design, build, validate, and maintain Automated Test Equipment (ATE) and production test tools for medical devices and sub‑assemblies. You’ll partner closely with R& D and Manufacturing to translate requirements into robust hardware/software test solutions, drive continuous improvement on the production floor, and ensure comprehensive documentation, verification, and validation of test systems.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design & Development of ATE: Define ATE architecture (hardware & software), design fixtures/tooling, and develop production test solutions for medical devices and assemblies.</li><li>Software Development: Program test applications and PLCs using C#, LabVIEW, TestStand, and related languages; implement good software architecture and OO design patterns.</li><li>Project Planning: Build and communicate project plans, schedules, milestones, and resource needs; report status and risks.</li><li>Cross‑Functional Collaboration:</li><li>Work with R& D to convert product requirements into test requirements.</li><li>Partner with Manufacturing/Operations during deployment to validate robustness and throughput; lead iterative improvements.</li><li>Validation & Quality: Create requirements, design documentation, perform code reviews, unit tests, software/system validation, and sustain clear DHF/technical records.</li><li>Troubleshooting: Diagnose issues (hardware, software, instrumentation, PLC, network, data) and drive root‑cause corrective actions.</li><li>Sustaining & CI: Monitor field/line feedback, enhance reliability of test equipment, and standardize best practices across lines.</li><li> Support deployment and configuration of test equipment in manufacturing environments.</li></ul>
  • 2026-02-20T21:33:50Z
SAP IBP Manager
  • Rochester, NY
  • remote
  • Temporary
  • 105.00 - 109.00 USD / Hourly
  • <p>Role Overview</p><p><br></p><p>We are seeking a dynamic, highly organized Manager‑level contractor to join a global ERP Accelerate program. This position will serve as a key leadership role supporting the Forecast‑to‑Plan (FTP) and Procure‑to‑Pay (PTP) workstreams, driving the successful implementation of SAP IBP and end‑to‑end supply planning processes across multiple manufacturing sites.</p><p>This individual will own planning readiness, site engagement, testing coordination, training execution, and go‑live outcomes for assigned business divisions and site locations. The ideal candidate combines strong SAP IBP functional expertise, exceptional interpersonal skills, and a proactive “get it done” leadership style. This is a hands‑on role requiring operational discipline, cross‑functional collaboration, and the ability to influence and drive outcomes in a fast‑paced global program environment.</p><p><br></p><p>Key Responsibilities</p><p>Program & Site Leadership</p><ul><li>Act as the primary FTP/IBP lead for assigned sites, managing readiness, execution, and post‑go‑live stabilization</li><li>Build strong working relationships with supply planning teams and site leaders to drive alignment and adoption</li><li>Partner with business leads, IT architects, deployment resources, and operations to implement new planning processes</li></ul><p>Planning Process & SAP IBP Enablement</p><ul><li>Lead the delivery of IBP functional and business processes for assigned sites</li><li>Build, configure, and maintain SAP IBP templates, alerts, dashboards, and reports</li><li>Support data readiness efforts: validation, migration tracking, data cleanup, and issue escalation</li><li>Ensure planning solutions support operational goals and planning excellence</li></ul><p>Testing, Training & Go‑Live Execution</p><ul><li>Lead UAT, DITL, and Learning Lab test cycles; manage defect resolution end‑to‑end</li><li>Coordinate cross‑team testing activities and ensure timely defect closure</li><li>Deliver end-user training materials and ensure user readiness ahead of go‑live</li><li>Monitor cutover tasks, identify risks, and drive resolution</li><li>Manage risks, issues, and action items to enable successful go‑live and stabilization</li></ul><p>Change Management & Operational Readiness</p><ul><li>Support stakeholder engagement, change communications, and adoption strategies</li><li>Document key decisions, lessons learned, and stabilization plans</li><li>Deliver concise, executive‑ready program updates and site readiness status</li></ul>
  • 2026-02-23T15:13:46Z
Business Intelligence Analyst
  • Rochester, NY
  • remote
  • Temporary
  • 29.00 - 34.00 USD / Hourly
  • <p>Role Overview</p><p>You will analyze non‑IT business problems, develop requirements, prepare ROI evaluations, and document current vs. future state processes. In addition, you will manage data extraction, validation, testing, reporting, and dashboard development to support decision‑making and data quality improvements.</p><p>Key Responsibilities</p><ul><li>Analyze business processes and define improvement requirements</li><li>Prepare ROI and financial payback documentation</li><li>Document current/desired state workflows and recommend solutions</li><li>Manage full data lifecycle: extraction → validation → testing → analysis</li><li>Build dashboards and reports to support SAP transition and business insights</li><li>Ensure data accuracy and work cross‑functionally with business and technical teams</li></ul>
  • 2026-02-20T15:04:20Z
Funding Reconciliation Specialist - AP
  • Henrietta, NY
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a detail-oriented Funding Reconciliation Specialist - AP to join our team on a contract basis in Henrietta, New York. In this role, you will play a key part in managing funding processes, ensuring accuracy in reconciliations, and contributing to the efficiency of client operations. This position requires strong analytical skills, technical proficiency, and the ability to collaborate effectively with internal and external stakeholders.<br><br>Responsibilities:<br>• Extract and analyze files from assigned systems on a daily basis to support funding and reconciliation processes.<br>• Determine optimal methods for utilizing systems to streamline funding operations and document procedures for implementation.<br>• Recommend and execute strategies to improve processes and enhance system efficiency.<br>• Collaborate with Service and Implementation teams to support prospective clients in utilizing company systems.<br>• Track and maintain metrics related to system usage and performance.<br>• Conduct routine checks to ensure the accuracy of funding and reconciliation activities.<br>• Provide guidance and education to clients and team members on funding processes.<br>• Assist with additional tasks and responsibilities as assigned.
  • 2026-02-11T20:18:39Z
Associate General Counsel
  • Pittsford, NY
  • onsite
  • Temporary
  • 71.25 - 82.50 USD / Hourly
  • Key Responsibilities<br>• Provide legal guidance to executive leadership on ongoing regulatory<br>developments, corporate governance, compliance, risk and commercial matters.<br>• Support active litigation and manage relationships with outside counsel.<br>• Serve as interim Corporate Secretary and prepare documents for board meetings<br>and address corporate governance matters, as needed.<br>• Review and advise on key contracts and partnership agreements currently in <br>progress.<br>• Partner with internal teams to maintain legal and compliance continuity.<br>• Own and lead the company’s global compliance program, including <br>implementation and continuous improvement<br>• Ensure compliance with applicable laws, regulations, and industry standards <br>across jurisdictions<br>• Identify and escalate material risks or issues to leadership.<br>• Act as the main point of contact for regulators and external auditors on compliance <br>matters<br>• Support the legal function’s existing priorities and workflows during the interim<br>period.<br>• Serve as primary legal point of contact for urgent and time-sensitive matters during <br>the interim period. <br>• Oversee and manage team of legal, compliance and risk professionals to support <br>company growth<br>Qualifications<br>Required:<br>• Juris Doctorate from an ABA-approved institution<br>• Active bar membership in at least one U.S. jurisdiction and in good standing<br>• 10+ years of relevant legal experience, including experience in a senior in-house <br>legal role. <br>• Experience advising executive leadership on corporate, regulatory, compliance or <br>commercial matters. <br>• Experience managing outside counsel and supporting litigation or complex <br>disputes.<br>• Strong written and verbal communication skills, with the ability to provide clear, <br>practical legal guidance. <br>• Demonstrated sound judgement and ability to operate effectively in a fast moving or <br>high-stakes environments. <br>Strongly Preferred:<br>• Experience with cryptocurrency, blockchain technology, and digital asset regulatory <br>frameworks.<br>• Experience with mining pools, proof-of-work protocols, or digital asset <br>infrastructure businesses.<br>• Background in securities law, particularly as applied to digital assets.<br>• Experience in high-growth technology companies navigating complex regulatory <br>environments.<br>• Previous direct involvement in IP/patent litigation and complex commercial <br>disputes.<br>Core Competencies:<br>• Sound legal judgement and ability to provide clear, practical guidance in complex or <br>ambiguous situations.<br>• Executive-level communication skills; comfortable advising senior leaders and <br>interacting with Boards.<br>• Strong litigation and outside-counsel management orientation, including cost <br>awareness and strategic prioritization.<br>• Ability to quickly assess existing legal processes, documentation and risk areas and <br>operate effectively within established frameworks.<br>• Ability to support governance, compliance, and regulatory matters in a highly <br>regulated or evolving industry.<br>• Business-minded approach to balancing legal risk with operational needs.<br>• Ability to step into an environment in progress and provide stability, structure, and <br>continuity without disrupting existing teams or priorities.<br>• High degree of professionalism, discretion, and integrity.<br>• Ability to operate independently in a fast-moving environment while keeping <br>stakeholders appropriately informed.
  • 2026-02-05T16:48:49Z
HR Generalist
  • Rochester, NY
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • We are looking for a skilled HR Generalist to join our team in Rochester, New York. In this role, you will play a pivotal part in supporting our human resources operations, with a focus on employee engagement, benefits administration, and performance management. This position offers a hybrid work environment after an initial onboarding period, allowing for a balance of in-office and remote work.<br><br>Responsibilities:<br>• Take the lead on managing and executing various HR projects to ensure effective implementation.<br>• Oversee employee relations initiatives, fostering a positive and engaging workplace culture.<br>• Administer employee benefits programs, ensuring accurate and timely processing.<br>• Coordinate and support the performance review process, promoting continuous feedback and development.<br>• Act as a mentor and team lead to other HR team members, providing guidance and support.<br>• Ensure compliance with employment laws and company policies across HR functions.<br>• Collaborate with leadership to develop strategies that align HR practices with organizational goals.<br>• Utilize HR technology platforms to streamline processes and enhance efficiency.<br>• Address and resolve employee concerns with professionalism and confidentiality.
  • 2026-02-27T18:34:03Z