We are looking for a detail-oriented Collections Specialist to support receivables and payment follow-up efforts for a Long-term Contract position in Woodland Hills, California. This role is well suited for someone who communicates clearly, works comfortably across multiple platforms, and can manage collection activities with accuracy and professionalism. The ideal candidate brings strong spreadsheet skills, solid command of Microsoft Office tools, and the flexibility to collaborate effectively in a team-driven environment.<br><br>Responsibilities:<br>• Manage commercial and consumer collection activities by contacting customers regarding outstanding balances and coordinating timely payment resolution.<br>• Review aging reports, account histories, and billing records to identify delinquent accounts and determine appropriate follow-up actions.<br>• Document collection efforts thoroughly in internal systems and maintain accurate records of customer communications, disputes, and payment commitments.<br>• Work closely with billing, credit, and cross-functional teams to address account issues, resolve discrepancies, and support efficient account reconciliation.<br>• Use Excel and other Microsoft Office applications to track account status, prepare reports, and analyze collection performance trends.<br>• Communicate professionally by phone and in writing to negotiate payment arrangements while preserving positive customer relationships.<br>• Adapt quickly to new tools, processes, and system workflows as business needs evolve.<br>• Support process improvement efforts by identifying recurring collection challenges and recommending practical solutions.
<p>Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts.</p><p><br></p><p>In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.</p><p>What You’ll Do</p><ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul><p>What We’re Looking For</p><ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul><p><br></p>