4 results for Noc Technician in Ventura, CA

Helpdesk Technician

Canoga Park, CA
onsite
Contract / Temporary to Hire
27.71 - 32.09 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration. Responsibilities:• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.• Manage the onboarding and offboarding process, including account provisioning and user setup.• Configure and deploy PCs, workstations, and peripheral devices for end users.• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.• Maintain and manage Azure environments, ensuring optimal performance and security.• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.• Document processes and solutions thoroughly to ensure consistency and quality.• Collaborate with team members to provide excellent service and proactive support.• Communicate effectively with end users and stakeholders to address technical concerns.
2026-03-09T19:08:44Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary
35.00 - 40.00 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-27T00:14:03Z

Sr. Service Desk

Los Angeles, CA
remote
Contract / Temporary to Hire
33.00 - 40.00 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-18T15:33:47Z

Systems Administrator

Santa Monica, CA
onsite
Temporary
32.30 - 37.40 USD / Hourly
Key Responsibilities: Maintain and update JAMF Pro and JAMF School management platforms Perform routine system and maintenance tasks, including OS updates across Mac and iOS devices Manage and resolve service tickets for Apple device issues Fine-tune and write scripts to automate processes and deployment Troubleshoot and resolve issues related to apps, file locations, OS changes, and hardware repairs Test new OS versions and applications on various Apple devices Prepare, repair, and redistribute devices as needed Keep apps up-to-date and troubleshoot application-related issues Monitor and respond to device support tickets, ensuring timely resolution Deploy devices physically, including large projects like the new performing arts center Provide white glove customer service, gather feedback, and collaborate effectively within the IT team Assist with budgeting and forecasting for Apple device refreshes Troubleshoot occasional Windows overlaps within a primarily Mac environment Work closely with both technical and non-technical school staff, demonstrating excellent communication and teamwork skills Required Qualifications: Minimum 4 years of professional experience as a JAMF/Apple device administrator Strong experience with JAMF Pro, JAMF School, Apple School Manager, and Apple Volume Purchasing Advanced knowledge of Apple device management, scripting, deployment, and troubleshooting Ability to support large environments (1,000+ devices) Customer-focused mindset, strong interpersonal skills, and a commitment to high-quality service Experience in educational environments is highly preferred but not required Proven ability to work onsite full-time and flexibly (11am–7pm or 8am–6pm), including support for school events outside regular hours Top Three Skills/Experience: Deep expertise with JAMF Pro and Apple School Manager Scripting and automation for device management Strong customer service focus with team collaboration abilities Position Logistics: Contract-to-hire; initial duration: 3 months Fully onsite (5 days/week) in Santa Monica, CA Flexible schedule to accommodate school events; typical hours 11am–7pm or 8am–6pm
2026-03-09T19:23:46Z