<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a IT Manager / Mac Support Lead for a Creative company with a background in senior-level IT support, Mac/Apple environments, and team leadership. If this sounds like your background, then this IT Manager / Mac Support Lead role is for you. For this opportunity, you will work hybrid /onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: IT Manager / Mac Support Lead</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Mac Support Lead (Hands-On), Team Leadership</p><p><strong>Onsite/Remote</strong>: Hybrid Remote</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Direct daily IT service delivery, infrastructure support, and user-facing technology operations to ensure reliable performance across the organization.</p><p>• Supervise help desk personnel and an assistant-level leader, providing guidance, accountability, and escalation support for technical issues.</p><p>• Take ownership of identity and access initiatives by leading the full implementation and rollout of Okta, including provisioning and lifecycle management.</p><p>• Manage employee onboarding and offboarding from a technology perspective, coordinating device setup, software access, and account changes.</p><p>• Maintain control of IT assets by tracking hardware, software, licenses, and inventory records with accuracy and consistency.</p><p>• Administer core business platforms such as Google Workspace and key SaaS applications including Jira, Confluence, Salesforce, and LastPass.</p><p>• Support a primarily Mac-based environment while resolving issues across macOS, Windows, iOS, and Android devices.</p><p>• Strengthen IT service processes by refining incident response, escalation workflows, service expectations, and operational best practices.</p><p>• Monitor system health, work with external vendors and service partners, and review technology spending, renewals, and billing for cost effectiveness.</p><p>• Lead and contribute to technology projects while ensuring procedures align with security, compliance, and data protection standards.</p>
We are looking for a Content Systems Manager to support content architecture, taxonomy, and system integration efforts for a long-term contract opportunity in Woodland Hills, California. This role works across product, engineering, and vendor teams to help ensure content structures are accurately defined, implemented, and maintained for reliable downstream use. The ideal candidate is organized, collaborative, and comfortable translating business needs into clear execution plans while keeping multiple priorities moving forward.<br><br>Responsibilities:<br>• Coordinate with internal technology teams and external partners to rank priorities, manage backlog items, and drive delivery of the most valuable content system enhancements.<br>• Gather input from business stakeholders and convert operational needs into well-defined user stories and acceptance criteria aligned with brand, technical, and performance expectations.<br>• Support enterprise content architecture and automation initiatives by helping shape scalable content models, taxonomy frameworks, and structured data approaches.<br>• Monitor content ingestion processes to promote accurate imports, resolve data quality issues, and assist with manual entry or cleanup activities when needed.<br>• Partner with cross-functional teams on content audits, documentation, and governance efforts to improve consistency and long-term usability of content assets.<br>• Provide first-level troubleshooting support for business users, identify root causes of system or workflow issues, and engage technical teams for deeper resolution when required.<br>• Create and maintain process documentation, workflow diagrams, and related reference materials that help technical and non-technical stakeholders stay aligned.<br>• Contribute to ongoing improvements that reduce operational inefficiencies, strengthen content management practices, and support steady release progress.