<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Functional Role: Technical Coordinator/Customer Success</p><p>Location: Ventura, CA *onsite*</p><p>Salary: $75,000-$85,000</p><p><br></p><p>We are looking for a dedicated Customer Success Specialist to join our client's team in Ventura, California. In this role, you will provide exceptional support to resolve technical issues and ensure smooth operations for end-users. This position requires a blend of strong interpersonal skills and a foundational understanding of IT systems.</p><p><br></p><p><br></p>
<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
<p><strong>IT Trial Logistics Coordinator (70% travel required)</strong></p><p><strong>Compensation:</strong> $145K-$175k base salary + benefits. Competitive and commensurate with experience.</p><p><br></p><p><strong>Locations Available for Home Base:</strong></p><p>This role offers flexibility in a home base, aligned with any of U.S. offices:</p><ul><li>California, Washington, Texas, Illinois, New York, Massachusetts, Georgia, Florida, and Washington, D.C.</li></ul><p>Are you a tech-savvy professional with a knack for managing high-pressure operational setups? Our business litigation firm is seeking an experienced <strong>Trial Logistics Coordinator</strong> to join our prestigious IT team. This role provides a unique opportunity to work with world-class attorneys and make a direct impact on high-stakes litigation as part of an elite firm with offices locations globally.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Trial Logistics Coordinator will serve as the primary IT infrastructure expert and logistical lead for remote trial sites across the United States. This role requires managing on-site setup and support for trial operations involving 6–20 attorneys. The Coordinator ensures attorneys have the technical resources they need to operate efficiently and securely from remote locations. This includes travel to remote trial "war rooms" and interaction with attorneys, IT staff, and vendors to deliver seamless trial experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead all technical aspects of setting up and managing remote trial sites from inception to closure.</li><li>Coordinate with attorneys, vendors, hotel management, and IT teams to ensure each trial site meets operational and technical requirements.</li><li>Manage the lifecycle of IT infrastructure, including setup of PCs, printers, secure WiFi, VPNs, servers, and document management systems.</li><li>Provide direct onsite technical support to trial teams across the U.S.</li><li>Develop detailed project and budget reports for trial-related logistics.</li><li>Troubleshoot and support various legal applications, databases, and workflows utilized during trials.</li><li>Maintain thorough technical documentation and communicate effectively with Tier-II technical teams.</li><li>Identify and implement new technologies or tools to enhance operational efficiency.</li></ul><p><br></p>
We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p><strong>***Please message / email Valerie Nielsen on LinkedIn (email is on LinkedIn page) for immediate response***</strong></p><p><br></p><p><strong>Director of Technology / Director of Engineering</strong></p><p>📍 Location: Century City, CA (Onsite 2x per week)</p><p>💰 Total Compensation: Up to $300,000</p><p>🏦 Industry: Financial Services (Private Equity or related finance preferred)</p><p><br></p><p><strong>About the Role</strong></p><p>Our client, a well-established financial firm in Century City, is seeking a Director of Technology / Director of Engineering to lead technology strategy, integration, and innovation across the organization. This individual will be both a strategic thinker and hands-on technologist, capable of maintaining and enhancing complex systems while guiding the firm toward future adoption of AI and machine learning solutions.</p><p>The ideal candidate is systems-agnostic, deeply technical, and thrives in a collaborative, fast-paced financial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the firm’s full technology landscape, ensuring all systems, applications, and integrations operate efficiently and securely.</li><li>Roll up your sleeves to evaluate, document, and optimize the backend infrastructure, identifying opportunities for stronger connectivity across platforms.</li><li>Partner with firm leadership to define and execute a forward-looking technology roadmap, including AI/ML initiatives.</li><li>Integrate and streamline multiple financial and operational systems to ensure data integrity and performance.</li><li>Serve as a bridge between business and technical teams—translating complex system interactions into clear, actionable insights.</li><li>Manage vendor relationships, oversee system upgrades, and ensure compliance with security and financial regulations.</li><li>Mentor and develop technical staff, fostering a culture of innovation, accountability, and excellence.</li></ul><p><br></p><p><br></p>
