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1 result for Customer Experience Specialist in Ventura, CA
- Encino, CA
- onsite
- Temporary / Contract
- 21 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a busy customer care operation in Encino, California. This Long-term Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions and service needs. The role combines phone-based support, written communication, and accurate record management to deliver a dependable customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers.</p><p>• Respond to customer inquiries through phone and email, ensuring timely follow-up and clear communication.</p><p>• Enter and update customer, service, and order information with a strong focus on accuracy and completeness.</p><p>• Place outbound calls as needed to confirm details, provide updates, or support service-related follow-through.</p><p>• Schedule appointments and coordinate service timing based on customer needs and business availability.</p><p>• Process order entry activities and maintain organized documentation within internal systems.</p><p>• Use VoIP phone platforms and standard office applications to manage daily communication and administrative tasks.</p><p>• Support operational processes by maintaining records, tracking interactions, and assisting with related customer service workflows.</p>
- 2026-10-27T00:00:00Z