We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities.<br>• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.<br>• Maintain up-to-date records by inputting and reviewing customer and order information in company databases.<br>• Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate.<br>• Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.