17 Results for Customer Experience Specialist Jobs in Ventura, CA

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Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-01T17:04:31Z

Customer Success Associate

Los Angeles, CA
onsite
Permanent / Full Time
120000.00 - 160000.00 USD / Yearly
Customer Success Associate Company OverviewA software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities. Role SummaryThe Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows. Key Responsibilities<ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul>Additional Details<ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
2026-09-24T22:33:44Z

IT Help Desk Specialist

Los Angeles, CA
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
IT Help Desk Specialist Company OverviewA growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities. Role SummaryThe IT Help Desk Specialist will serve as a first point of contact for employees experiencing technology issues. This role will provide hands-on support across Windows devices, Microsoft 365, user accounts, hardware, software, printers, networking, and remote connectivity. The ideal candidate has strong troubleshooting fundamentals, excellent customer service skills, and an interest in growing their career in IT support and systems administration. Key Responsibilities<ul><li>Provide first-level technical support for employees through in-person, email, phone, collaboration tools, and ticketing channels.</li><li>Troubleshoot Windows, Microsoft 365, passwords, account lockouts, printers, peripherals, VPN, Wi-Fi, and basic network connectivity issues.</li><li>Support employee onboarding and offboarding, including user account setup, access changes, and workstation preparation.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, software, and other workplace technology.</li><li>Manage support requests through the IT ticketing system, documenting troubleshooting steps and ensuring timely resolution or escalation.</li><li>Support Active Directory and cloud-based identity administration for routine user and access requests.</li><li>Maintain technology inventory, documentation, and internal knowledge resources.</li><li>Assist senior IT staff with software deployments, system testing, documentation, and company-wide technology projects.</li><li>Coordinate with technology vendors and escalate complex technical issues when appropriate.</li><li>Communicate technical solutions clearly and professionally to non-technical users.</li></ul>Additional Details<ul><li>Fully onsite </li><li>Standard schedule: 8:30 a.m. - 5:30 p.m. with a one-hour lunch break</li><li>Occasional overtime may be required during peak business periods and month-end activities</li><li>Limited local travel may occasionally be required</li><li>Opportunity to gain experience across a broad Microsoft-focused IT environment and grow into more advanced technical responsibilities</li></ul>
2026-09-29T21:58:44Z

Intake Specialist

Los Angeles, CA
onsite
Temporary / Contract
26.60 - 30.80 USD / Hourly
We are looking for an Intake Specialist to support a nonprofit legal services team in Los Angeles, California. This Long-term Contract position focuses on guiding prospective clients through the intake process with empathy, accuracy, and professionalism, particularly when handling sensitive family law matters. The ideal candidate will balance strong communication and organization skills while helping ensure clients are screened efficiently and connected with the appropriate legal resources. Responsibilities: • Manage incoming inquiries from phone calls, web-based applications, and community referral partners to evaluate potential new client matters. • Review each intake for conflicts, financial qualification, and case eligibility, then record complete and accurate information in the case management system. • Return messages and respond to client inquiries within one business day, ensuring callers are routed promptly to the appropriate team member when needed. • Arrange free legal consultation appointments for eligible individuals, oversee the appointment calendar, and keep attorneys updated on scheduling changes. • Maintain current client records by updating eligibility details, gathering required documentation, and handling follow-up requests from returning clients. • Provide helpful referrals, community resources, and next-step guidance to individuals who do not meet service eligibility criteria. • Support a respectful and trauma-informed intake experience for clients who may be facing urgent and highly sensitive family law concerns.
2026-10-08T15:38:42Z

Medical Denials Specialist

Los Angeles, CA
onsite
Temporary to Hire
28.00 - 35.00 USD / Hourly
Our client is seeking a detail-oriented Medical Denials Specialist with strong experience in insurance collections to join their healthcare revenue cycle team. This role is responsible for researching, appealing, and resolving denied medical claims to ensure maximum reimbursement from insurance carriers. The ideal candidate will have a solid understanding of payer guidelines, claims follow-up, and the collections process within a medical billing environment.Key Responsibilities:<ul><li>Review and analyze denied, underpaid, and rejected insurance claims</li><li>Investigate denial reasons and take appropriate corrective action</li><li>Prepare and submit claim appeals with supporting documentation</li><li>Perform follow-up with commercial insurers, government payers, and other third-party payers</li><li>Work insurance aging reports and prioritize outstanding accounts for collection</li><li>Resolve claim edits, authorization issues, coding discrepancies, and eligibility problems</li><li>Document all account activity accurately and thoroughly in the billing system</li><li>Collaborate with billing, coding, and provider office teams to identify denial trends and improve reimbursement</li><li>Maintain knowledge of payer rules, reimbursement policies, and regulatory requirements</li><li>Meet productivity and collection goals while ensuring accuracy and compliance</li></ul>
2026-10-20T01:38:40Z

Help Desk

Los Angeles, CA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
IT Support SpecialistLocation: On-Site | Los Angeles AreaCompensation: $50,000 - $65,000 annually, based on skills and experienceAre you passionate about technology and helping people solve problems? We are seeking an IT Support Specialist to join a collaborative and growing IT team. This is an excellent opportunity for someone looking to build their IT career while gaining hands-on experience supporting end users, business applications, hardware, and day-to-day IT operations in a professional office environment.What You'll DoEnd-User Support<ul><li>Serve as the first point of contact for employee IT issues via in-person support, email, phone, Microsoft Teams, and the ticketing system.</li><li>Troubleshoot and resolve common issues involving:</li><li>Windows operating systems</li><li>Microsoft 365 applications</li><li>Password resets and account lockouts</li><li>Printers, scanners, and peripheral devices</li><li>VPN and Wi-Fi connectivity</li><li>Basic network-related problems</li><li>Escalate complex issues to senior IT team members when necessary.</li><li>Provide clear, friendly support to users of varying technical skill levels.</li></ul>User Account & Access Management<ul><li>Assist with employee onboarding and offboarding activities.</li><li>Support user account maintenance and access requests.</li><li>Escalate advanced security or access-related issues as appropriate.</li></ul>Hardware & Software Support<ul><li>Configure, deploy, and maintain desktops, laptops, and standard business applications.</li><li>Troubleshoot hardware, software, and remote access issues.</li><li>Coordinate equipment repairs and replacements when needed.</li></ul>Ticket Management & Documentation<ul><li>Track, update, and resolve support requests through the ticketing system.</li><li>Maintain accurate documentation of incidents and solutions.</li><li>Contribute to internal knowledge base resources and support procedures.</li></ul>IT Operations Support<ul><li>Assist with routine IT operations and system monitoring.</li><li>Help maintain technology inventory and asset records.</li><li>Coordinate with third-party vendors when required.</li><li>Support a secure, reliable, and efficient technology environment.</li></ul>Technology Projects<ul><li>Assist with software deployments, upgrades, testing, documentation, and user communications.</li><li>Support company-wide technology initiatives and process improvements.</li></ul>For immediate consideration, apply now and direct message Reid Gormly on LinkedIn
2026-10-13T22:48:48Z

Accounts Receivable Specialist

Burbank, CA
onsite
Temporary / Contract
27.00 - 30.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to join a growing distribution company in Burbank, California on a Contract-to-Hire basis. This opportunity is ideal for someone who thrives in a fast-paced, high-volume setting and can manage a broad customer portfolio with accuracy and professionalism. The role focuses on end-to-end receivables support, including billing, payment application, collections follow-up, and account reconciliation. Candidates who bring strong Excel skills, sound judgment, and a customer-focused communication style will be well positioned for success. Responsibilities:• Oversee the complete accounts receivable cycle, ensuring invoices, payments, and collections activities are processed accurately and on schedule.• Prepare and issue recurring monthly billing for a large customer base, maintaining consistency and accuracy across high transaction volumes.• Review customer account activity to confirm proper billing, track payment status, and identify issues that may delay collection.• Post incoming payments from bank activity and other sources to the correct customer accounts in a timely manner.• Investigate account discrepancies such as short payments, unapplied cash, and billing variances, then take action to resolve them efficiently.• Keep receivables records current by updating account details, maintaining supporting documentation, and preserving audit-ready files.• Reconcile customer balances and contribute to aging analysis to support visibility into outstanding receivables.• Work closely with internal departments to answer billing questions, clear account issues, and improve collection outcomes.
2026-10-14T16:28:45Z

Enrollments Receptionist

Los Angeles, CA
remote
Temporary / Contract
20.00 - 20.00 USD / Hourly
Hi,We are currently hiring for a Bilingual Spanish Administrative/Enrollment Specialist position in Ladera Heights, CA! This is a great opportunity for someone with a background in reception, medical office administration, customer service, or general administrative support.Position Details:<ul><li>Pay: $20/hr</li><li>Location: Ladera Heights, CA (100% Onsite)</li><li>Schedule: Monday–Friday, 8:00 AM–5:00 PM</li><li>Duration: Approximately 10 months</li><li>Language: Fluent English and Spanish required</li></ul>Job Responsibilities:<ul><li>Assist clients with intake, enrollment, and application processes.</li><li>Answer incoming calls, schedule appointments, and respond to inquiries.</li><li>Review paperwork and verify required documentation.</li><li>Perform data entry and maintain accurate client records.</li><li>Provide general administrative support, including filing, scanning, and document processing.</li><li>Communicate with clients in both English and Spanish.</li></ul>
2026-10-09T16:53:45Z

Accounts Receivable Specialist

Encino, CA
onsite
Temporary to Hire
22.96 - 25.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to join a team in California in a contract capacity with the potential for a permanent position. This position centers on accurate cash application, timely reconciliation, and strong day-to-day support of receivables operations. The ideal candidate brings solid Excel expertise, attention to detail, and the ability to manage multiple payment channels while supporting internal and external account inquiries. Responsibilities: • Apply and reconcile incoming payments from wires, lockbox transactions, credit cards, and checks to maintain accurate receivables records. • Record cash activity promptly and assign receipts to the correct customer invoices and general ledger accounts. • Support deposit preparation by researching open items, identifying proper invoice matches, and coding funds appropriately. • Provide backup coverage for remote bank deposit processing, including scanned check deposits when needed. • Retrieve and review daily electronic payment activity from banking platforms, including wire transfers and lockbox accounts. • Coordinate the handling of return premiums with Accounts Payable and resolve offsetting invoice activity to keep accounts current. • Generate and circulate aging reports for the Accounts Receivable team and provide updates to underwriting partners upon request. • Prepare and send monthly broker statements, then follow up on outstanding balances to encourage timely payment. • Respond to customer and broker questions related to account balances, payments, and receivables activity. • Identify workflow challenges and recommend practical improvements that enhance efficiency and service quality.
2026-10-08T00:53:46Z

Receptionist

Century City, CA
onsite
Temporary / Contract
21.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily front desk operations for a commercial real estate office in Century City. This is a contract to hire position that requires a welcoming presence, strong communication skills, and the ability to manage a steady flow of calls and visitors. The person in this role will help maintain an organized office environment while ensuring incoming inquiries are handled promptly and effectively. Role is onsite Mon - Friday, hours are 8am-5pm. Responsibilities:• Welcome guests, tenants, and vendors at the front desk and provide a positive first impression for the office.• Manage incoming calls through a multi-line phone system, directing each inquiry to the appropriate contact efficiently.• Respond to routine questions from callers and visitors with clear and courteous communication.• Monitor the reception area to ensure it remains tidy, organized, and ready for daily business operations.• Coordinate visitor check-ins and notify internal team members when guests arrive.• Support general administrative tasks connected to front desk coverage and day-to-day office needs.
2026-10-22T17:34:06Z

Desktop Support Analyst

Valencia, CA
onsite
Temporary to Hire
24.54 - 28.41 USD / Hourly
We are looking for a Desktop Support Analyst to provide onsite Tier I technical support for end users in Fort Collins, Colorado. This contract opportunity is well suited for an early-career IT specialist who enjoys hands-on hardware work, solving day-to-day technical issues, and delivering responsive customer service. The position will begin with a strong focus on device preparation, workstation deployment, and equipment configuration, with room to grow into broader desktop and end-user support functions within an aerospace environment. Responsibilities:• Prepare and deploy desktops, laptops, monitors, docking stations, and related equipment for employee use.• Troubleshoot routine issues involving Windows-based workstations, peripheral devices, software applications, and basic network connectivity.• Set up and support Microsoft Teams-enabled meeting room technology, including diagnosing common operational problems.• Receive, track, and update technical support requests through the organization's ticket management system.• Assist with onboarding technology setup, workstation rollouts, and scheduled hardware replacement efforts.• Perform imaging, configuration, and readiness checks to ensure systems meet user and business requirements before delivery.• Handle common desktop support tasks such as software installation, password assistance, and basic user account support.• Escalate unresolved or higher-impact incidents to advanced support teams while maintaining clear documentation and communication.
2026-10-19T19:28:42Z

Receptionist - Office Coordinator

El Segundo, CA
onsite
Temporary to Hire
28.00 - 31.00 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily administrative operations for a team in California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys keeping an office organized, communicating with a wide range of stakeholders, and helping business activities run smoothly. The right candidate will bring strong coordination skills, professionalism, and prior exposure to commercial real estate, property management, or a related environment. Responsibilities:• Coordinate front-office and administrative activities, including managing schedules, handling correspondence, and maintaining organized records.• Support day-to-day office operations by preparing documents, tracking key information, and ensuring supplies and shared spaces are well managed.• Assist with tenant, vendor, or client communications by responding to inquiries, relaying updates, and directing requests to the appropriate team members.• Prepare reports, letters, and other business materials with accuracy and professionalism.• Help organize meetings, appointments, and office events, including calendar management and logistical support.• Maintain digital and physical filing systems so important documents remain accessible, current, and properly stored.• Provide administrative support to real estate or property management teams, including data entry, document coordination, and follow-up on outstanding items.• Contribute to process efficiency by identifying routine administrative needs and helping keep workflows on track.
2026-09-28T22:53:44Z

Receptionist

Goleta, CA
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are looking for a friendly and organized Receptionist to support daily front-desk operations in Goleta, California. This Contract position is ideal for someone who enjoys creating a welcoming first impression, managing incoming communications, and keeping the reception area running smoothly. The role requires strong phone etiquette, attention to detail, and the ability to handle multiple tasks efficiently in a part-time setting. Responsibilities: • Welcome visitors courteously and ensure they are directed to the appropriate person or department • Manage a multi-line phone system by answering, screening, and routing incoming calls promptly and accurately • Maintain an orderly front-desk environment that reflects an attentive and approachable workplace • Provide general administrative support such as taking messages, relaying information, and assisting with routine office needs • Monitor inbound call activity and respond courteously to inquiries from internal and external contacts • Support part-time reception coverage while maintaining consistent service levels during assigned hours
2026-10-20T17:58:48Z

Patient Biller

Los Angeles, CA
onsite
Temporary to Hire
27.00 - 34.00 USD / Hourly
A Hospital is seeking a detail-oriented and organized Patient Biller to support our hospital’s revenue cycle operations. This role is responsible for preparing and submitting accurate patient claims, following up on outstanding balances, and managing insurance collections to ensure timely reimbursement. The ideal candidate has hospital billing experience, strong knowledge of insurance processes, and a commitment to delivering excellent service to patients and internal stakeholders.Key Responsibilities:<ul><li>Prepare, review, and submit patient billing claims to commercial insurance, Medicare, Medicaid, and other third-party payers</li><li>Perform insurance collections activities, including follow-up on unpaid, denied, or underpaid claims</li><li>Investigate and resolve billing edits, denials, rejections, and payment variances</li><li>Contact insurance companies to verify claim status, obtain payment updates, and appeal denied claims as needed</li><li>Post payments, adjustments, and contractual allowances accurately in the billing system</li><li>Review patient accounts for accuracy and ensure compliance with hospital billing policies and payer requirements</li><li>Work closely with coding, patient access, and clinical departments to resolve account discrepancies</li><li>Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities</li><li>Maintain accurate documentation of collection efforts, account activity, and claim resolutions</li><li>Support month-end billing and accounts receivable goals by prioritizing aged accounts and high-dollar claims</li></ul>
2026-10-19T22:58:43Z

Tax Staff - Public

Santa Barbara, CA
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a detail-oriented tax specialist to support a public accounting team serving businesses and individual clients in California. This position combines tax return preparation with accounting-related work and offers the chance to contribute to a broad client portfolio, including closely held companies and high-net-worth individuals. The ideal candidate brings strong technical tax knowledge, sound judgment, and a careful approach to reviewing financial information and supporting documentation. Responsibilities: • Prepare federal and related tax filings for individuals, corporations, partnerships, and trusts with a high degree of accuracy. • Analyze client records and financial documents to identify missing information, unusual items, and potential reporting issues before submission. • Provide accounting support tied to the tax process, including recording and refining journal entries as needed. • Use accounting and tax software such as QuickBooks, QuickBooks Online, and Sage to maintain reliable financial data and assist with compliance work. • Assemble clear, well-organized workpapers that support return positions and facilitate internal review. • Monitor completed returns for accuracy, completeness, and alignment with current tax rules and filing requirements. • Communicate with clients when additional records or clarification are needed to move engagements forward efficiently.
2026-10-02T15:24:11Z

FP&A Manager

Los Angeles, CA
remote
Temporary / Contract
80.00 - 90.00 USD / Hourly
Robert Half Management Resources is recruiting for technical FP& A Manager or Financial Reporting and Automation Manager consultant to support our real estate client on a Contract engagement focused on modernizing a complex cash flow forecasting and reporting process. This role is ideal for a technically strong, detail-oriented finance specialist who can evaluate an existing Excel-based model, identify inefficiencies, and build practical automation solutions that improve speed, accuracy, and visibility. The selected consultant will help transform a time-intensive monthly process into a more dynamic and reliable forecasting environment while partnering closely with leadership on recommendations and knowledge transfer. Responsibilities:• Evaluate a business-critical cash flow workbook and identify opportunities to streamline forecasting, reporting, and recurring financial updates.• Examine how budget inputs, reconciliations, and property-level financial activity are currently maintained, then redesign the workflow for greater efficiency and control.• Build automated solutions using Excel and appropriate technologies such as AI-enabled tools, scripting, bots, or workflow platforms to reduce manual effort.• Develop logic that allows updates to core assumptions, including revenue changes, budget revisions, and operating activity, to cascade through the model accurately.• Enhance the intake and transformation of recurring profit and loss data, budgets, and related financial information used in reporting.• Improve the reliability and timeliness of forecasting outputs by reducing repetitive data entry and manual model maintenance.• Support consolidated reporting across multiple property-level schedules and summary views within the existing financial model.• Prepare clear process documentation and deliver knowledge transfer to leadership so the solution can be maintained effectively after implementation.
2026-09-30T18:58:42Z

Attorney/Lawyer

Calabasas, CA
onsite
Permanent / Full Time
160000.00 - 200000.00 USD / Yearly
We are looking for an attorney to join a rapidly growing plaintiff-side litigation practice in Calabasas, California. This role offers the chance to handle meaningful civil matters in a collaborative office where attorneys are trusted with substantial responsibility and encouraged to continue developing their courtroom and case strategy skills. The firm values initiative, professionalism, and respectful teamwork, and provides opportunities to work closely with experienced litigators on a diverse caseload. Responsibilities:• Manage plaintiff litigation matters from initial intake through trial preparation and resolution, maintaining ownership of case strategy, deadlines, and progress.• Handle a range of civil disputes, including personal injury, employment-related claims, premises liability, product liability, sexual assault matters, and wrongful death cases.• Draft and respond to written discovery, prepare motions and briefs, and develop persuasive legal arguments in support of client positions.• Take and defend depositions, appear in court for hearings and other proceedings, and represent clients confidently throughout the litigation process.• Prepare pleadings, filings, and other case documents with strong attention to detail and procedural accuracy.• Communicate regularly with clients, insurance representatives, opposing counsel, and internal team members to keep matters moving efficiently.• Work in coordination with partners, paralegals, legal support staff, and case managers within a team-based case handling structure.• Use the firm’s paperless technology tools, including case management software, to organize files and maintain accurate records.• Contribute to trial readiness by evaluating evidence, coordinating witness and expert preparation, and supporting overall litigation strategy.
2026-10-09T23:53:46Z

17 results for Customer Experience Specialist in Ventura, CA