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1 result for Brand Manager in Ventura, CA

Account Manager

Ventura, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an Account Manager to support medical customer service operations in Ventura, California. This contract opportunity is ideal for someone with a strong service mindset, experience handling healthcare-related inquiries, and the ability to manage customer needs with accuracy and care. In this role, you will coordinate follow-up on incoming leads, resolve account and service issues, and maintain complete documentation across key systems while contributing to a high-performing team environment. Responsibilities: • Manage inbound leads from partner teams, provide timely outreach, and present appropriate product or service options based on customer needs. • Investigate customer questions and concerns, identify solutions, and communicate clear updates and outcomes in a thorough manner. • Maintain accurate and compliant account documentation by entering and updating information in designated platforms according to corporate guidelines. • Respond to inbound calls and voicemail inquiries promptly, ensuring a positive and helpful experience for each customer interaction. • Contribute to departmental success by meeting established productivity and quality expectations on a consistent basis. • Collaborate effectively with teammates and leadership, supporting training efforts, shared goals, and daily operational needs. • Build strong working relationships with customers and colleagues through dependable communication and a service-focused approach. • Stay current on required policies, procedures, and job-related knowledge to perform responsibilities effectively and in compliance with expectations. • Follow workplace safety, cleanliness, and quality standards while remaining adaptable to changing schedules and business demands.
2026-08-10T00:00:00Z