<p>We are looking for a Law Firm Billing Specialist with at least one year of experience to join our client's team in Albuquerque, New Mexico. In this role, you will play a critical part in managing the firm’s billing processes, ensuring accuracy, and maintaining compliance with client requirements. The ideal candidate will bring expertise in legal billing systems and a strong ability to communicate effectively with attorneys, clients, and team members.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute monthly pre-bills and draft invoices for review by attorneys.</p><p>• Make accurate adjustments to invoices based on feedback from attorneys, client agreements, and billing policies.</p><p>• Accurately set up new client matters in the firm’s billing system while ensuring compliance with procedures.</p><p>• Generate and analyze client history reports to manage new and ongoing matters.</p><p>• Submit and track invoices through various electronic billing platforms such as Legal Tracker, Collaborati, and Legal Exchange.</p><p>• Respond promptly and professionally to client and attorney inquiries related to billing and account details.</p><p>• Assist attorneys with monitoring overdue accounts and support collection efforts to ensure timely payments.</p><p>• Maintain strict confidentiality in all billing and client-related communications and documentation.</p><p>• Contribute to special projects and process improvements as assigned.</p><p>• Work proactively and independently while also collaborating effectively within a team environment.</p>
<p>Position Overview</p><p>We are seeking a Collections Specialist (Account Resolution Representative) to manage overdue accounts, ensure accurate resolution, and maintain professional communication with clients. This role requires persistence, attention to detail, and the ability to negotiate while balancing customer service with firm collection practices.</p><p><br></p><p>Key Responsibilities</p><p>Contact clients regarding overdue accounts, follow up consistently.</p><p>Negotiate payment arrangements and resolve disputes.</p><p>Manage account records and document all collection activities.</p><p>Assist with reporting and department goals.</p><p>Collaborate with internal teams to resolve billing discrepancies.</p><p><br></p><p>Qualifications</p><p>Prior collections or AR experience required.</p><p>Proficiency in Microsoft Excel and Office.</p><p>Strong communication and negotiation skills.</p><p>Organized, detail-oriented, and able to manage multiple accounts.</p><p>Bilingual (English/Spanish) a plus.</p>
