<p>We are partnered with a long-standing Minneapolis law firm that is looking to add an experienced Personal Injury Paralegal to its team.</p><p><br></p><p>This is an ideal position for a paralegal with plaintiff-side personal injury experience to join a well-established law firm and support senior attorneys through all phases of litigation.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage a caseload of personal injury matters from pre-litigation through trial preparation</li><li>Draft and file pleadings, discovery, and routine correspondence</li><li>Obtain and organize medical records, billing statements, and lien information</li><li>Summarize medical records and assist with preparation of demand packages</li><li>Communicate with clients, medical providers, insurance adjusters, and experts</li><li>Support attorneys with depositions, mediations, and trial preparation</li><li>Monitor deadlines and ensure compliance with court rules and scheduling orders</li><li>Maintain organized and accurate electronic case files</li></ul>
<p>90,000 - 110,000</p><p><br></p><p>benefits include</p><ul><li>medical</li><li>hybrid schedule</li><li>paid time off</li></ul><p>My client, a rapidly growing Equipment Leasing company located in Bridgewater, has an opportunity for a Sales and Use Tax Manager and offers a Hybrid schedule and great benefits!!</p><p>• Coordinating billing (chargebacks) to lessees ensuring collection of taxes.</p><p> • Reviewing sales/use/property tax returns prepared by the other sale/use/property tax staff members, including analysis of the reasonableness of the filings given the reviewer’s knowledge of the company and follow up, as necessary, on unusual findings or relationships.</p><p> • Reviewing lease supplements and researching state tax law to determine appropriate sales and property tax treatment of leased equipment and ensuring that appropriate exemption certificates are on file to avoid potential audit liability. This determination is based on a review of a combination of information provided by the customer and researching applicable tax law and requires knowledge of both the customer and state tax law.</p><p> • Interacting with collection staff and customers as needed to resolve collection issues with respect to sales and use and property tax.</p><p>• Assist with state and local income tax audits and notices.</p><p> • Reconciling tax liabilities, chargebacks and tax payments to the general ledger and recommending charge offs or other reconciling entries, as appropriate.</p><p> • Serving as the sales/use and property tax audit liaison including performing self-audit of company documentation, responding to audit inquiries and attempting to minimize or negate any tax, interest or penalty assessments.</p><p> • Maintaining tax processing software.</p><p> • Obtaining signatures and payments needed for completing and mailing returns.</p><p> • Assist with preparation of state income tax returns (50 states) and related schedules for consolidated, combined and single entity filings.</p><p> • Assist with preparation and filing of city/local jurisdiction income tax returns & licenses.</p><p> </p><p> </p><p> </p>
<p><em>The salary range for this position is $120,000 - $135,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><strong> </strong></p><p><strong>Preferred Skills We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in:</strong></p><ul><li>CPA is highly desired</li><li>Advanced degree is preferred</li><li>An ideal candidate would have some familiarity with automation platforms such as Alteryx, or have a desire to learn about such tools if not currently using them.<strong> </strong></li></ul><p><strong>Impact You'll Make </strong></p><ul><li>Assist with quarterly ASC 740 accounting for income tax requests such as the preparation and review of book vs. tax computations, the effective tax rate, expense tie out, deferred rollforward, journal entries, FIN48 uncertain income tax positions, stock based compensation, and documenting Section 404 Sarbanes Oxley processes, etc.</li><li>Research complex tax issues and monitor changes in tax legislation to advise management on the impact on business operations.</li><li>Work with the company's third-party service firm on various tax compliance workstreams, including but not limited to review of the company's annual consolidated Form 1120 income tax return and supporting calculations</li><li>Support complex tax calculation such as tax depreciation and amortization calculations, stock based compensation, the federal R& D tax credit calculation and Section 174 cost analysis, Section 163(j) interest expense calculations, etc.</li><li>Assist with tax forecasting, planning and special projects, including but not limited to quarterly tax payments, tax savings opportunities, adjusted earnings calculations, government tax audits, M& A tax impacts, process improvement initiatives, tax software implementation projects, Canada tax compliance, etc.</li><li>Supervise, train, and mentor tax associates based in the US and in India</li></ul><p><br></p>
<p>An established San Francisco-based law firm is seeking an experienced Litigation Paralegal to join their team on a contract-to-hire basis. The firm handles a broad range of civil litigation matters, including business disputes, real estate litigation, personal injury defense, insurance claims, and complex tort litigation. This role offers the opportunity to work closely with senior litigators, providing key litigation support in case management, discovery, trial preparation, and court filings. The ideal candidate will have strong organizational skills, attention to detail, and experience managing complex case files in California courts.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist attorneys in all phases of civil litigation, including case assessment, discovery, motion practice, and trial preparation.</li><li>Draft and file pleadings, motions, discovery requests, and other legal documents in state and federal courts.</li><li>Manage case files, maintain litigation calendars, and track deadlines to ensure timely filings.</li><li>Oversee the discovery process, including document review, drafting responses, and preparing exhibits for depositions and hearings.</li><li>Coordinate depositions, schedule expert witness testimony, and organize trial preparation materials.</li><li>Conduct legal research using Westlaw and LexisNexis to support case strategy and motion practice.</li><li>Assist in preparing trial exhibits, witness outlines, and case summaries to support attorneys during hearings and trial.</li><li>Work with eDiscovery platforms to manage document production and case files.</li></ul><p><br></p>
<p>A growing, full-service law firm is seeking an experienced <strong>Litigation Partner</strong> to lead and further develop a sophisticated litigation practice within a key regional market. This is a leadership-oriented role offering a high degree of autonomy, firmwide support for practice growth, and the ability to shape the future direction of a mature litigation platform.</p><p>Key Responsibilities</p><ul><li>Lead and expand a complex litigation practice with a focus on insurance-related matters and high-exposure disputes</li><li>Manage all aspects of litigation, including early case evaluation, discovery, motion practice, coverage analysis, trial preparation, and resolution</li><li>Serve as lead counsel in courtroom appearances, depositions, hearings, mediations, and arbitrations</li><li>Advise clients on litigation strategy, risk assessment, and coverage interpretation</li><li>Handle a diverse and challenging caseload with a high degree of independence</li><li>Mentor and supervise junior attorneys and contribute to the professional development of the litigation team</li><li>Collaborate with firm leadership on strategic initiatives, practice growth, and operational planning</li><li>Remain current on legal developments, industry trends, and best practices affecting litigation and insurance law</li></ul><p><br></p>
<p><em>The salary range for this position is $100,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><b>Job Description:</b></p><ul><li>5 plus years of experience in a Corporate Income Tax department and or public accounting firm, with the majority of the focus on corporate income tax/direct tax with a multinational company.</li><li>Must have international tax experience</li><li>A candidate must have the ability to interpret domestic and international tax concepts as well as a working knowledge of ASC 740, accounting for income taxes </li><li>A candidate must have the ability to analyze data and calculate the impact of legislative changes and tax planning opportunities as applied to the company.</li><li>A candidate must have working knowledge of the U.S. tax legislation and accounting principles, including the Tax Cuts and Jobs Act (TCJA) and familiarity with GILTI, BEAT, FDII and FTC computations. </li><li>A candidate must be comfortable with tax technology, the ability to navigate, and hands on use of our accounting tools including OneSource Tax Provision Software, OneSource Income Tax Return Software, PeopleSoft, CCH, and BNA.</li><li>A candidate must have working knowledge of debits and credits and the ability to extract relevant data from a general ledger software package via queries and other methods.</li><li>A candidate must have the ability to create and comprehend advanced features within Excel models including pivot tables, V-look up, H-look up, If statements, Sum If formulas, Index Match, and other automation functionality.</li><li>Bachelor’s degree in Accounting is a must.</li><li>Certified Public Accountant is a must.</li><li>MST or LLM is preferred. </li></ul><p> </p><p><br></p>
<p>A well-regarded Trust & Estate Litigation Firm is seeking an associate to join its growing practice. The firm has a strong track record of developing attorneys and promoting from within. We have placed multiple attorneys here over the years, with excellent retention and positive feedback.</p><p><br></p><p>The ideal attorney will have:</p><ul><li>1+ years of trust and estate litigation experience</li><li>Discovery</li><li>Drafting pleadings and motions</li><li>Depositions</li><li>Court appearances</li><li>Mediations</li><li>Trial prep</li><li>1750 yearly billable requirement</li></ul><p>In addition to their collaborative and engaging team culture, the firm offers their attorneys:</p><ul><li><strong>The flexibility to permanently work hybrid or 100% remotely from anywhere in California (this attorney must be able to attend future in-person court hearings or depositions)</strong></li><li>Heavy investment in the firm’s infrastructure: technology, support staff, marketing and client development resources, etc.</li><li>Fantastic compensation and benefits (100% firm-paid health insurance, 401K with generous matching contribution that vests immediately, PTO, etc.)</li><li>Excellent bonus potential – automatic billable hour bonuses and additional discretionary bonuses</li></ul><p><br></p><p>For immediate consideration for this exciting Trust & Estate Litigation Attorney opportunity, please send your resume directly to Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com ></p>
<p><strong>Litigation Associate Attorney – Wilmington, DE (Law Firm)</strong></p><p><br></p><p>A premier law firm, recognized for its excellence in national litigation risk management, is seeking a talented Litigation Associate Attorney to join its dynamic team in downtown, Wilmington, DE. This firm is celebrated for its innovative approach to complex litigation, particularly in toxic tort defense, and offers a collaborative environment where attorneys can thrive professionally. The firm provides exceptional support, including advanced legal technology, a robust professional development program, and a commitment to diversity, equity, and inclusion. Working here means being part of a team that is not only focused on winning but also dedicated to making a positive impact on the legal profession and the broader community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Management</strong>: Lead the proactive management of toxic tort litigation cases, including asbestos, from inception through resolution, in both state and federal courts.</li><li><strong>Litigation Support</strong>: Draft pleadings, conduct comprehensive legal analysis, manage written discovery, and prepare dispositive motions.</li><li><strong>Client & Witness Interaction</strong>: Conduct depositions of key witnesses, maintain clear communication with clients, and collaborate effectively with paralegals and support staff.</li></ul><p><br></p>
We are looking for an SAP Finance (FICO) Solution Specialist to support manufacturing operations through expert ERP consulting and finance process optimization in Brooklyn, New York. This Long-term Contract position focuses on translating business needs into practical SAP solutions, partnering with stakeholders to improve financial workflows and system performance. The ideal candidate will combine strong functional knowledge with technical coordination skills to deliver well-structured documentation, reliable configurations, and integrated solutions across enterprise platforms.<br><br>Responsibilities:<br>• Partner with finance and business teams to gather operational needs and convert them into clear functional specifications and business requirement documents.<br>• Configure and refine SAP FICO solutions to align system capabilities with accounting, reporting, and manufacturing-related financial processes.<br>• Work with technical teams to support client-side scripting and API-based integrations that enhance system usability and data exchange.<br>• Oversee configuration activities, maintain solution integrity, and ensure changes are documented and controlled throughout the project lifecycle.<br>• Collaborate with cross-functional stakeholders to identify process improvements and recommend scalable ERP solutions.<br>• Support solution design reviews, testing efforts, and issue resolution to promote stable and effective system performance.<br>• Coordinate with development resources on connected platform needs, including Salesforce-related requirements where integration or process alignment is needed.<br>• Create and maintain clear project documentation, including process flows, requirements artifacts, and configuration records.
<p>We are seeking a Salesforce Developer to design, develop, and maintain scalable Salesforce solutions that support business operations and improve user experience. This role will work closely with stakeholders, administrators, and technical teams to customize the Salesforce platform, build integrations, and ensure system performance, security, and reliability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components, Visualforce, and Salesforce configuration tools.</li><li>Customize standard and custom objects, workflows, validation rules, flows, reports, and dashboards.</li><li>Build and maintain integrations between Salesforce and third-party applications using APIs and middleware tools.</li><li>Collaborate with business analysts, administrators, and end users to gather requirements and translate them into technical solutions.</li><li>Troubleshoot system issues, debug code, and provide ongoing enhancements and support.</li><li>Ensure adherence to Salesforce best practices for security, scalability, and maintainability.</li><li>Participate in code reviews, release management, and deployment activities.</li><li>Create technical documentation, user guides, and support materials.</li></ul><p><br></p>
<p>We are looking for an experienced macOS expert with extensive knowledge of JAMF and enterprise identity frameworks to join our team on a contract basis. In this role, you will lead efforts to troubleshoot and resolve critical issues in macOS device enrollment, identity management, and migration workflows. This position is based in Downers Grove, Illinois, and offers an opportunity to work on high-impact projects in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve macOS migration failures from Jamf to Intune, ensuring seamless device enrollment.</p><p>• Address issues related to enrollment notifications and reassignment workflows for macOS devices.</p><p>• Repair and optimize enrollment profiles, device tokens, and Apple–Intune handshake processes.</p><p>• Analyze and fix identity enforcement failures on macOS devices integrated with Intune.</p><p>• Ensure proper synchronization between Entra ID credentials and Okta integration at login.</p><p>• Develop compliant identity workflows that align with enterprise security standards and policies.</p><p>• Provide technical expertise and guidance to engineering teams working with Intune, Jamf, and identity platforms.</p><p>• Collaborate with Microsoft and Apple Enterprise Support to escalate and resolve complex technical challenges.</p><p>• Create detailed documentation of migration steps, troubleshooting processes, and best practices.</p><p>• Architect solutions to prevent conflicts between Apple-required local accounts and Zero Trust models.</p>
<p>We are seeking a Hardware Lifecycle & Inventory Coordination Analyst to support a large‑scale computer modernization initiative, focused on improving how enterprise devices are deployed, tracked, refreshed, and reported. The organization is modernizing its hardware lifecycle processes, implementing ServiceNow Hardware Asset Management, and accelerating the device refresh cycle.</p><p>The position sits within IT Asset & Hardware Coordination and is responsible for managing inventory levels, coordinating lifecycle refreshes with vendors and service providers, resolving ordering issues, and ensuring data accuracy across multiple systems.</p><p>The ideal candidate has a strong IT foundation, understands PC/laptop components, can work through large datasets, and is comfortable coordinating across technical, procurement, and business teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Coordinate and manage enterprise hardware inventory and lifecycle refresh activities for 80,000+ administrative devices.</p><p>· Support ongoing PC and laptop refresh initiatives to reduce device age and meet modernization targets.</p><p>· Forecast inventory needs and coordinate refresh timing to ensure device availability aligns with business goals.</p><p>· Work closely with vendors, procurement teams, and service providers to ensure hardware orders flow correctly and resolve ordering, fulfillment, or PO‑related issues.</p><p>· Maintain and validate asset and inventory records within ServiceNow Hardware Asset Management (HAM).</p><p>· Pull, reconcile, and analyze data from systems such as ServiceNow, SCCM, JAMF, and Microsoft Intune.</p><p>· Perform data analysis and reporting using Excel (pivot tables, lookups, analysis); Power BI dashboard experience is a plus but not required.</p><p>· Build reports that clearly tell a story with numbers and support operational and lifecycle decision‑making.</p><p>· Communicate regularly with internal IT teams, business stakeholders, vendors, and – over time – end users regarding device lifecycle status, ordering, and logistics.</p><p>· Work independently after receiving general direction, proactively identifying issues, trends, and opportunities for process improvement.</p>
<p><strong>AI Operations Analyst / Systems Administrator</strong></p><p><strong>Overview</strong></p><p>Our client is an MSP/MSSP that recently launched an AI consulting practice. We are looking for a hands‑on technologist who will primarily support day‑to‑day managed services operations while also working closely with the Chief AI Director to support AI initiatives as the practice continues to evolve.</p><p>This role is well suited for a systems administrator or senior support professional who enjoys operational work, is comfortable supporting multiple clients, and actively uses AI tools to analyze, document, and improve technical workflows.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operations & Client Support</strong></p><ul><li>Provide Tier 2–3 support for managed services clients, including remote support and project-based work</li><li>Own helpdesk tickets from escalation through resolution</li><li>Support onboarding, migrations, and infrastructure projects for new and existing clients</li><li>Administer and support environments that may include:</li><li>Windows, Active Directory, Microsoft 365, Azure</li><li>Endpoint management, identity, and security tooling common in MSP/MSSP environments</li><li>Create and maintain clear technical documentation and operational processes</li></ul><p><strong>AI & Data Support</strong></p><ul><li>Work under the guidance of the Chief AI Director to support AI consulting initiatives</li><li>Assist with:</li><li>Data collection, preparation, and organization for AI use cases</li><li>Development and maintenance of documentation, prompts, and internal workflows</li><li>Testing and validation of AI tools and solutions</li><li>Apply AI tools to improve operational efficiency, documentation quality, and analysis</li><li>Help translate business and technical requirements into structured inputs for AI solutions</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position focuses on resolving day-to-day hardware, software, and account-related issues while helping maintain a stable Windows-based environment. The ideal candidate is customer-focused, organized, and comfortable handling service desk requests with professionalism and urgency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users.<br>• Diagnose and address problems related to Microsoft Windows environments, including Windows 10 systems and common application errors.<br>• Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory.<br>• Respond to and document incoming service desk tickets, prioritizing requests based on business impact and support urgency.<br>• Set up, configure, and maintain end-user devices to support daily operations across the organization.<br>• Escalate complex incidents when needed and coordinate with other technical teams to restore service efficiently.<br>• Track recurring issues, communicate status updates clearly, and contribute to improved support processes through accurate documentation.
<p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
<p>We are looking for an experienced Syteline/CSI consultant to support a high-impact ERP initiative in Hartford, Wisconsin. This Long-term Contract position is ideal for a hands-on consultant who can guide technical and functional work across a complex, multi-site environment while partnering closely with internal stakeholders. The role offers the opportunity to contribute to application modernization, reporting improvements, and cross-system connectivity in a collaborative setting.</p><p><br></p><p><strong>This will be primarily ONSITE in either Hartford, WI or Monticello, MN. Some Hybrid will be possible after being hired on as a FTE, but this is a non-negotiable piece. </strong></p><p><strong>We will not be accepting c2c/ third party candidates. Please do not apply or submit. </strong></p><p><br></p><p>Responsibilities:</p><p>• Lead efforts related to upgrading Syteline environments and aligning them with CloudSuite Industrial requirements across multiple locations.</p><p>• Coordinate data conversion activities, including preparation, testing, reconciliation, and validation to help ensure accurate system adoption.</p><p>• Review, revise, and maintain existing reports, forms, and light custom development so they remain effective in the target ERP environment.</p><p>• Partner with business and technical teams to support integrations involving Shopview, Paperless Parts, and other connected applications.</p><p>• Work alongside finance stakeholders to address general ledger needs and assist with ERP-related payroll interface activities.</p><p>• Create and enhance Power BI dashboards and data models to support operational visibility and business decision-making.</p><p>• Troubleshoot system issues, investigate root causes, and provide practical support to end users during key project phases.</p><p>• Translate business needs into clear documentation and support configuration decisions that align with project objectives.</p>
<p>We are looking for an experienced Data Catalog Administrator to oversee and optimize our enterprise data catalog platform. In this role, you will play a pivotal part in managing metadata, ensuring effective data discovery, implementing governance protocols, and tracking data lineage within the organization. This is a long-term contract position based in Columbus, Ohio, offering an exciting opportunity to collaborate across technical and business teams to enhance data accessibility and governance.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain the enterprise data catalog platform, ensuring seamless integration with various data sources, databases, and applications.</p><p>• Monitor system performance, resolve technical issues, and optimize configurations to maintain platform efficiency.</p><p>• Manage metadata ingestion, curation, and classification to support robust data discovery and governance protocols.</p><p>• Collaborate with data stewards and governance teams to enforce data standards, implement policies, and track data lineage.</p><p>• Develop and execute role-based access control and data security policies to safeguard organizational data.</p><p>• Partner with business and technical teams to promote data literacy and encourage adoption of the data catalog platform.</p><p>• Conduct training sessions and onboarding programs to ensure users can effectively navigate and utilize the platform.</p><p>• Maintain documentation and establish best practices for metadata management and catalog usage.</p><p>• Evaluate new features and enhancements, recommending improvements to ensure the platform remains up-to-date.</p><p>• Automate catalog-related tasks using APIs and scripting to streamline processes and improve efficiency.</p>
<p>We are seeking an experienced Senior Digital / IT Business Analyst to lead requirements gathering and business analysis efforts for enterprise systems supporting a National Accounts organization. This role serves as a key liaison between business stakeholders and technical teams, ensuring system enhancements and new solutions align with strategic business initiatives.</p><p>The ideal candidate brings strong experience in requirements elicitation, process modeling, stakeholder engagement, and Agile delivery within complex IT environments.</p><p><br></p><p>Key Responsibilities</p><p>Requirements & Business Analysis</p><ul><li>Lead requirements elicitation activities including stakeholder interviews, workshops, and working sessions</li><li>Analyze existing systems and business processes to identify inefficiencies and improvement opportunities</li><li>Document clear, actionable requirements that are technically feasible and aligned with development standards</li><li>Create and maintain Business Requirements Documents (BRDs), user stories, and supporting artifacts</li><li>Track traceability between business requirements and functional/technical design specifications</li></ul><p>Stakeholder & Technical Collaboration</p><ul><li>Act as the primary interface between business stakeholders, user communities, and IT teams</li><li>Collaborate with architects, developers, and QA teams to translate business needs into system solutions</li><li>Participate in shaping project scope, requirements, estimates, and solution designs</li><li>Communicate changes, enhancements, and impacts to sponsors, developers, and stakeholders</li><li>Prepare and deliver status updates, presentations, demos, and progress reports</li></ul><p>Delivery Support & Governance</p><ul><li>Support backlog grooming, roadmap development, and prioritization efforts</li><li>Assist with business case development, ROI modeling, and cost‑benefit analysis</li><li>Participate in testing activities by reviewing test scenarios, assessing defects, and validating releases</li><li>Provide User Acceptance Testing (UAT) support to business stakeholders</li><li>Maintain documentation repositories and ensure project artifacts are accurate and current</li><li>Partner with Project Managers to monitor progress and evaluate delivery effectiveness</li></ul><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve basic IT issues, ensuring minimal disruption to operations.</p><p>• Configure and image PCs and laptops to meet organizational standards.</p><p>• Set up and maintain workstations, ensuring optimal functionality.</p><p>• Install and connect printers and other hardware devices to the network.</p><p>• Perform basic troubleshooting of hardware and software concerns.</p><p>• Upgrade and maintain hardware components to enhance performance.</p><p>• Assist with software installations, updates, and problem resolution.</p><p>• Provide technical support in a data center environment.</p><p>• Address and resolve workstation hardware issues efficiently.</p><p>• Document and report technical problems and resolutions for future reference.</p>
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
We are looking for a skilled .Net/SQL Healthcare Data Analyst to join our team in Sarasota, Florida. This role is ideal for someone with a strong background in healthcare analytics and technical expertise in Python scripting, SQL Server, and reporting tools. The successful candidate will play a key role in analyzing data, gathering requirements, and supporting various IT functions.<br><br>Responsibilities:<br>• Analyze healthcare data to identify trends, insights, and actionable solutions.<br>• Develop and maintain SQL Server databases and ensure their optimal performance.<br>• Create and manage reports using SQL Server Reporting Services (SSRS).<br>• Collaborate with stakeholders to gather and document technical and business requirements.<br>• Write Python scripts to automate data processing and reporting tasks.<br>• Provide IT support across multiple functions, ensuring seamless operations.<br>• Work with HL7 standards to process and integrate healthcare data effectively.<br>• Conduct quality assurance checks to ensure data accuracy and reliability.<br>• Support cross-functional teams with data-driven insights and technical expertise.
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.</p><p>• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.</p><p>• Set up new workstations, including hardware configuration and software installation.</p><p>• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.</p><p>• Configure and register mobile devices in Intune to ensure compliance and functionality.</p><p>• Assist with new user onboarding by setting up devices and ensuring access to required systems.</p><p>• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.</p><p>• Collaborate with team members to address complex technical issues and provide timely resolutions.</p><p>• Ensure all technical support is delivered in accordance with company policies and best practices.</p>
<p><strong>HubSpot Implementation Specialist</strong></p><p>Remote | Austin, TX | Contract-to-Hire</p><p><br></p><p>Our client is seeking a HubSpot Implementation Specialist to support and lead a variety of client engagements. In this role, you will play a pivotal part in designing, implementing, and optimizing HubSpot solutions across various business functions. You will partner with stakeholders to translate business needs into practical, scalable CRM solutions. Engagements range from full implementations to enhancements of existing systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a trusted advisor on HubSpot strategy</li><li>Support a mix of engagements with varying timelines and complexity</li><li>Translate business objectives into scalable, maintainable HubSpot solutions</li><li>Deliver clear documentation, walkthroughs, and enablement materials (e.g., Loom videos)</li><li>Lead and support HubSpot implementations, migrations, and system enhancements</li><li>Design and optimize CRM architecture across Marketing, Sales, Service, and Operations</li><li>Build workflows, automation, lifecycle stages, lead routing, and scoring models</li><li>Configure pipelines, properties, permissions, and data structures</li><li>Support integrations and data synchronization with external systems (e.g., Salesforce, APIs, Zapier)</li></ul>
<p>We are looking for a highly skilled Integration Manager to oversee system integrations and ensure seamless communication between various software platforms. This role requires a detail-oriented individual with a strong technical background and the ability to manage change effectively within a dynamic environment. Join our team in Greater Cleveland, Ohio, where you will play a key role in optimizing business processes and driving efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and integration of systems to align with business goals.</p><p>• Collaborate with stakeholders to gather and document business requirements for system enhancements.</p><p>• Develop and maintain custom reports using tools like Crystal Reports and Microsoft SQL.</p><p>• Lead change management initiatives to ensure smooth transitions during system upgrades or modifications.</p><p>• Troubleshoot and resolve integration issues to maintain system performance and reliability.</p><p>• Provide detailed technical documentation and training to users on system functionalities.</p><p>• Coordinate with cross-functional teams to ensure alignment on integration objectives.</p><p>• Monitor and analyze system performance to identify areas for improvement.</p><p>• Stay updated on industry trends and best practices to enhance integration processes.</p>
<p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable troubleshooting Windows environments, documenting issues clearly, and providing responsive service through a ticket-driven support process.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support by responding to inbound requests from field technicians and resolving desktop and application-related issues.</p><p>• Investigate problems in Windows 10 and related Microsoft environments, identify root causes, and determine appropriate next steps for resolution.</p><p>• Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately.</p><p>• Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly.</p><p>• Use Active Directory tools to support account-related requests, access issues, and basic user administration tasks.</p><p>• Maintain detailed support records, issue notes, and status updates so teams have clear visibility into open items.</p><p>• Participate in initial daytime training and onboarding activities to gain system access and prepare for the assigned support schedule.</p><p>• Work a four-day, ten-hour shift schedule after onboarding while meeting service expectations and response timelines.</p>