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152 results for Tech Support Manager in Usa
- Indianapolis, IN
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- <p>We are looking for a versatile Operations Support Specialist to join our team in Indianapolis, Indiana in a contract role with the potential to become permanent. This part time position is ideal for someone who enjoys variety in their workday and can step into different functions to help keep daily operations running efficiently. You will support customer-facing activities, administrative processes, basic accounting tasks, and shipping functions while contributing to a collaborative small-business environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Support order processing by entering customer purchases, preparing estimates, and confirming product availability, pricing, and delivery details.</p><p>• Serve as a point of contact for customers and suppliers, responding to routine inquiries and helping maintain smooth communication across transactions.</p><p>• Provide coverage for sales support duties when needed and assist the team during high-volume periods.</p><p>• Contribute to accounts receivable and accounts payable activities by helping with invoice handling, payment processing, and account record updates.</p><p>• Assist with incoming shipments by checking delivered items against purchase documentation and noting discrepancies when necessary.</p><p>• Prepare outbound packages, complete shipment paperwork, and create labels to help ensure timely delivery to customers.</p><p>• Perform general warehouse and office support tasks as business needs shift throughout the day.</p><p>• Cross-train across multiple operational areas so you can step in when team members are unavailable and help maintain continuity.</p><p>• Complete routine administrative work such as data entry, document organization, and other clerical support that keeps operations on track.</p>
- 2026-11-05T00:00:00Z
- Madison, WI
- onsite
- Permanent / Full Time
- 100000 - 130000 USD / Yearly
- <p>Robert Half is seeking an experienced IT Manager for a company in Madison, WI to lead day-to-day IT operations, oversee infrastructure and end-user support, and drive accountability across the IT team. This is a hands-on leadership position with a strong emphasis on people management, process improvement, and ensuring reliable IT services across multiple locations.</p><p><br></p><p>The ideal candidate has a strong technical background in infrastructure and systems administration, along with proven experience managing IT teams, establishing standards, and improving service delivery.</p><p><br></p><p>Responsibilities</p><ul><li>Lead a team of IT professionals responsible for Help Desk, Systems Administration, and infrastructure support.</li><li>Drive team productivity, accountability, and performance through clear expectations, established standards, and consistent processes.</li><li>Oversee IT infrastructure, including networks, servers, storage, endpoints, and business-critical systems.</li><li>Ensure the reliability, security, and performance of IT systems while identifying opportunities for improvement.</li><li>Manage IT projects, including planning, resource allocation, timelines, budgets, and communication with stakeholders.</li><li>Establish and improve IT support processes, service levels, escalation procedures, and operational best practices.</li><li>Provide technical guidance and serve as an escalation point for complex infrastructure and end-user support issues.</li><li>Partner with business leaders, internal teams, and external vendors to align IT services with operational needs.</li><li>Mentor and develop team members, encouraging professional growth, collaboration, and continuous improvement.</li><li>Maintain strong relationships with employees and IT staff across multiple company locations.</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Madison, WI
- onsite
- Permanent / Full Time
- 120000 - 150000 USD / Yearly
- <p>Robert Half is seeking an experienced IT Infrastructure Manager for our partner in the Madison area. This role will lead a team responsible for enterprise infrastructure, systems, networking, and security operations. This role combines people leadership with technical oversight, making it a strong fit for someone who enjoys developing technical teams, improving operational processes, and helping drive infrastructure strategy.</p><p><br></p><p>Reporting to the Director of IT Infrastructure, this individual will oversee day-to-day operations, support key technology initiatives, and serve as a senior escalation point for complex infrastructure and security-related issues. While remaining technically engaged, the primary focus of the position is leadership, team development, operational excellence, and execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Operations</strong></p><ul><li>Lead, coach, and develop a team supporting network, systems, and security operations</li><li>Manage hiring, employee development, performance management, and workload planning</li><li>Establish priorities, balance operational support with project work, and ensure successful delivery of team objectives</li><li>Foster a culture of accountability, collaboration, continuous improvement, and knowledge sharing</li></ul><p><strong>Infrastructure & Technical Oversight</strong></p><ul><li>Provide technical leadership across enterprise infrastructure, networking, systems administration, and security operations</li><li>Act as the senior escalation point for complex incidents and critical production issues</li><li>Guide architectural decisions and infrastructure improvements</li><li>Promote automation, standardization, and best practices throughout the environment</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Partner with the team to maintain a secure and reliable infrastructure environment</li><li>Support security operations, incident response, business continuity, and disaster recovery planning</li><li>Contribute to regulatory and compliance initiatives, including HIPAA, SOC 2, and NIST-aligned practices</li></ul><p><strong> </strong></p><p><strong>Project & Vendor Management</strong></p><ul><li>Lead infrastructure projects from planning through implementation</li><li>Collaborate with business and IT stakeholders to prioritize initiatives and communicate progress</li><li>Manage relationships with key technology vendors and service providers</li><li>Assist with budgeting, procurement, and strategic technology planning</li></ul><p><strong>Process Improvement & Automation</strong></p><ul><li>Drive operational efficiency through automation and infrastructure modernization</li><li>Support the use of scripting, infrastructure-as-code, and DevOps practices where appropriate</li><li>Ensure documentation, monitoring, change management, and operational standards remain current and effective</li></ul>
- 2026-11-12T00:00:00Z
- Bedford, MA
- onsite
- Temporary / Contract
- 32 - 35 USD / Hourly
- We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity.<br>• Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.<br>• Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications.<br>• Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations.<br>• Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal.<br>• Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards.<br>• Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment.<br>• Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle.<br>• Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources.<br>• Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
- 2026-10-27T00:00:00Z
- Westerville, OH
- onsite
- Temporary / Contract
- 40 - 50 USD / Hourly
- We are looking for a Senior Application Support Engineer to provide hands-on application support and operational stability for critical warehouse and transportation technology platforms in Westerville, Ohio. This Long-term Contract role focuses on maintaining system performance, resolving complex production issues, and partnering across technical and business teams to keep fulfillment and shipping processes running smoothly. The position also contributes to application improvements, technical documentation, user guidance, and recovery preparedness for essential enterprise systems.<br><br>Responsibilities:<br>• Deliver advanced support for warehouse management, transportation, and related peripheral applications to ensure reliable day-to-day operations.<br>• Investigate incidents, analyze system behavior, and drive root cause resolution for complex application and integration issues.<br>• Partner with frontline support and senior technical teams to coordinate escalations, communicate status, and restore service efficiently.<br>• Maintain and administer SaaS platforms along with Windows- and Linux-based supporting systems used in distribution and shipping environments.<br>• Configure and support outbound shipping workflows, including troubleshooting carrier and transportation system integrations.<br>• Create and update technical documentation, operational procedures, and end-user guidance to improve support readiness and knowledge sharing.<br>• Contribute to disaster recovery planning and participate in recovery exercises to help validate application resilience.<br>• Perform targeted development or scripting work when needed to correct underlying issues while following established engineering standards.<br>• Work with cross-functional stakeholders on software installation, release coordination, and production readiness activities across multiple departments.<br>• Mentor less experienced team members and recommend enhancements that improve support efficiency, application performance, and customer experience.
- 2026-11-04T00:00:00Z
- Dublin, OH
- remote
- Permanent / Full Time
- 125000 - 150000 USD / Yearly
- We are looking for an experienced Cyber Security Manager to lead and strengthen the organization’s security posture across multiple locations. This position will guide enterprise-wide efforts related to risk reduction, regulatory readiness, and incident management while working closely with senior leaders and customer-facing teams. The role is ideal for a strategic security leader who can balance long-term program development with hands-on oversight of daily security operations.<br><br>Responsibilities:<br>• Direct the organization’s information security roadmap and continuously improve security operations to support business goals.<br>• Oversee programs related to risk assessment, policy governance, regulatory compliance, incident preparedness, and employee security education.<br>• Coordinate the response to cybersecurity events, including investigation, containment, recovery, and follow-up remediation activities.<br>• Work with internal stakeholders and external customers to address security questionnaires, audit requests, and client assurance needs.<br>• Establish, update, and enforce security policies, technical standards, and hardening practices across enterprise systems and networks.<br>• Prepare clear updates for executive leadership on threat trends, security risks, compliance status, and overall program effectiveness.<br>• Build, lead, and develop the information security team by providing direction, coaching, and performance support.<br>• Support the ongoing evaluation of security tools and controls, including SIEM, network security, application security, and broader enterprise protection capabilities.
- 2026-10-21T00:00:00Z
- Minneapolis, MN
- onsite
- Permanent / Full Time
- 180000 - 250000 USD / Yearly
- <p>We’re seeking a Staff Software Engineer to lead technical strategy and execution across a product domain or platform area spanning multiple teams. In this role, you will own outcomes end-to-end by defining success metrics, shaping the roadmap, and driving measurable improvements over time.</p><p><br></p><p>You will set the architectural direction for scalable APIs, backend services, data platforms, and event-driven systems that operate across team boundaries. You’ll also lead the most complex work related to performance, scalability, and reliability.</p><p>As a senior technical leader, you will raise the engineering bar across the organization by establishing standards, creating reusable platforms and patterns, improving documentation practices, simplifying systems, and reducing technical debt.</p><p>You’ll be responsible for making and communicating high-impact technical decisions across architecture, security, performance, cost, and scalability. This includes identifying risks early and designing safeguards before they become incidents.</p><p>This role requires close partnership with Product, Design, Machine Learning, Client Success, and engineering leadership to shape strategy, turn ambiguous business goals into clear multi-quarter technical plans, and align teams on execution.</p><p>You will also help define how the organization adopts AI-assisted and agentic development practices by establishing guardrails for verification, security, and human accountability in production decisions, while measuring the real impact these tools create.</p><p>In addition, you will mentor senior engineers, influence technical direction across the organization, lead architecture reviews, and remain hands-on with the highest-impact technical work.</p><p><br></p>
- 2026-11-03T00:00:00Z
- Casa Grande, AZ
- onsite
- Permanent / Full Time
- 65000 - 75000 USD / Yearly
- <p>A growing technology services organization is seeking an experienced IT Operations Technician to serve as the primary onsite technical resource for multiple business locations in the Casa Grande area. This highly visible role combines hands-on desktop support, network administration, infrastructure projects, and audiovisual technology support.</p><p>The ideal candidate enjoys working directly with end users, thrives in dynamic environments, and can independently troubleshoot, resolve, and manage a wide range of technical challenges. This position offers the opportunity to be the face of IT for local operations while collaborating closely with a centralized technical team. </p><p>What You'll Do</p><p>End User & Technical Support</p><ul><li>Provide Tier I and Tier II technical support for hardware, software, and connectivity issues.</li><li>Deliver exceptional onsite customer service and maintain strong relationships with end users.</li><li>Troubleshoot desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Document incidents, resolutions, and technical procedures within the ticketing system.</li><li>Escalate complex issues to senior technical teams when appropriate.</li><li>Support employee onboarding and offboarding, including workstation setup and equipment recovery. </li></ul><p>Network & Infrastructure Support</p><ul><li>Install, configure, and maintain network equipment including switches, routers, firewalls, and wireless access points.</li><li>Troubleshoot LAN, WAN, VPN, DNS, DHCP, VLAN, and wireless networking issues.</li><li>Perform structured cabling, rack-and-stack installations, and infrastructure deployments.</li><li>Maintain network documentation, asset inventories, and site diagrams.</li><li>Assist with technology rollouts, hardware refreshes, and infrastructure projects.</li></ul><p>Collaboration & AV Technology</p><ul><li>Support conference room technology and video conferencing platforms such as Microsoft Teams Rooms.</li><li>Configure and troubleshoot displays, cameras, microphones, and audio systems.</li><li>Ensure meeting spaces are operational and ready for executive and team meetings.</li><li>Respond quickly to critical AV issues impacting business operations.</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Torrance, CA
- onsite
- Temporary / Contract
- 55 - 60 USD / Hourly
- <p>We are looking for an experienced Technical Project Lead to support complex product and technology initiatives within the automotive industry in Los Angeles, Ca. This Long-term Contract position is primarily onsite four days per week and focuses on guiding cross-functional teams from concept through delivery while ensuring solutions meet business goals and user expectations. The ideal candidate combines technical depth, strong project leadership, and the ability to translate stakeholder needs into clear plans, requirements, and execution strategies.</p><p><br></p><p>Responsibilities:</p><p>• Partner with product, engineering, UX, customer experience, and analytics teams to shape solution direction and confirm technical approaches support business objectives.</p><p>• Convert business and feature needs into structured specifications, functional plans, and delivery-ready documentation for development and testing teams.</p><p>• Lead initiatives across the full product lifecycle, coordinating activities from early planning through build, validation, deployment, and post-release follow-up.</p><p>• Define project scope, maintain schedules, oversee priorities, and manage changes to keep deliverables aligned with timeline and objectives.</p><p>• Provide consistent communication to team members and stakeholders, including progress updates, issue escalation, and decision tracking.</p><p>• Guide day-to-day execution by removing blockers, supporting collaboration, and helping teams stay focused on quality outcomes.</p><p>• Evaluate feature priorities by balancing user expectations, business value, and broader market considerations.</p><p>• Monitor project financials and support budget-related planning to help maintain delivery within approved constraints.</p>
- 2026-11-12T00:00:00Z
- Silver Spring, MD
- onsite
- Permanent / Full Time
- 140000 - 150000 USD / Yearly
- We are looking for an experienced Information Security Engineering Manager to lead security engineering efforts in Silver Spring, Maryland. This role oversees the design, deployment, and optimization of enterprise security solutions across Microsoft-focused environments while guiding a team of technical specialists. The ideal candidate brings strong hands-on knowledge of modern security platforms and a proven ability to strengthen security operations, identity protection, and threat visibility.<br><br>Responsibilities:<br>• Lead and develop a team of security engineers, setting priorities, providing technical direction, and supporting career growth.<br>• Design, implement, and enhance security controls across Microsoft-based infrastructure, including identity, endpoint, cloud, and monitoring technologies.<br>• Manage and improve security capabilities related to Active Directory, Intune, Azure AD, Microsoft 365 security tools, and Azure Sentinel.<br>• Oversee security monitoring and incident detection processes by refining SIEM use cases, alerting strategies, and response coordination.<br>• Partner with infrastructure, application, and business teams to align security engineering initiatives with organizational risk and operational needs.<br>• Evaluate existing security architecture and recommend improvements that strengthen enterprise, network, and application security posture.<br>• Support the rollout, configuration, and ongoing administration of information security technologies to ensure reliable protection and visibility.<br>• Establish engineering standards, documentation, and best practices to promote consistency, compliance, and effective security operations.
- 2026-11-10T00:00:00Z
- Oakland, CA
- onsite
- Temporary to Hire
- 35 - 37 USD / Hourly
- <p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
- 2026-11-05T00:00:00Z
- Pleasanton, CA
- onsite
- Temporary to Hire
- 35 - 38 USD / Hourly
- <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
- 2026-11-04T00:00:00Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 23.56 - 23.56 USD / Hourly
- <p><strong>Position Overview:</strong></p><p>The Community Supports Coordinator is responsible for guiding caregivers through the hiring and onboarding process, ensuring all required documentation, background checks, and employment requirements are completed. This position works closely with caregivers, members, and internal teams to ensure a smooth transition from application to the caregiver's first scheduled shift.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for caregivers throughout the application, hiring, and onboarding process.</li><li>Conduct proactive outreach to applicants to collect missing information and ensure timely completion of applications.</li><li>Review applications, verify identification and employment eligibility, and coordinate background checks.</li><li>Track outstanding onboarding requirements and follow up with caregivers to resolve delays.</li><li>Coordinate with caregivers and members to ensure the first shift is completed within 48 hours of hire.</li><li>Provide training and assistance with the Field Service Lightning (FSL) application used to record shifts.</li><li>Maintain accurate caregiver records, application statuses, and follow-up activities in Salesforce.</li><li>Handle inbound and outbound calls, answer caregiver questions, and provide ongoing support.</li><li>Collaborate with internal teams to resolve onboarding issues and support caregiver rehires.</li></ul><p><br></p>
- 2026-11-10T00:00:00Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 23.56 - 23.56 USD / Hourly
- <p>We are seeking a detail-oriented and customer-focused <strong>Community Supports Coordinator</strong> to manage member services, utilization tracking, and authorization processes. This position is responsible for maintaining ongoing communication with members, caregivers, and health plans to ensure authorized service hours are utilized appropriately and services continue without interruption.</p><p>The ideal candidate is highly organized, proactive, and comfortable managing a high volume of communications, documentation, and service requests in a fast-paced healthcare environment.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for members, caregivers, health plans, and funding partners.</li><li>Monitor authorized service hours each billing cycle to identify underutilization or overages.</li><li>Conduct proactive outreach to members and caregivers regarding service utilization, eligibility, and authorization needs.</li><li>Coordinate reauthorization requests, collect required documentation, and ensure timely submission to prevent service interruptions.</li><li>Manage and resolve Salesforce cases related to utilization, member services, and reauthorizations.</li><li>Communicate with health plans and funding sources to facilitate authorization extensions and resolve service-related concerns.</li><li>Maintain accurate member records, including service utilization, authorization status, and communication history.</li><li>Respond to high volumes of inbound calls, emails, chats, and messages while providing timely resolutions.</li><li>Provide weekly updates to case managers and health plans regarding member status, utilization, and pending authorizations.</li><li>Identify barriers to accessing services and provide appropriate resources and solutions.</li><li>Collaborate with internal departments and external partners to resolve escalated issues.</li><li>Support closed-loop referral processes and care coordination requirements.</li><li>Maintain HIPAA compliance and protect confidential member information.</li><li>Complete additional administrative responsibilities and meet established performance goals.</li></ul><p><br></p>
- 2026-11-10T00:00:00Z
- Minnetonka, MN
- onsite
- Temporary / Contract
- 20 - 25 USD / Hourly
- <p>We are looking for a Help Desk Analyst I to work an overnight shift (T, W, TH, Fr 10pm-8:30 am). In this role, you will serve as a first point of contact for technical issues, helping users resolve problems efficiently while maintaining accurate service records. This opportunity is well suited for someone who enjoys troubleshooting, communicates clearly, and can stay organized in a fast-paced support environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests and system notifications through the ticketing platform, ensuring timely follow-up and resolution.</p><p>• Record each customer interaction thoroughly, capturing issue details, business impact, troubleshooting activity, and final outcomes with precision.</p><p>• Keep service requests current and aligned with established response and resolution timelines.</p><p>• Apply standard support procedures across incident handling, problem resolution, change activities, and knowledge documentation.</p><p>• Identify complex or high-impact technical issues early and route them to the appropriate escalation path.</p><p>• Track service performance and recovery efforts while maintaining accurate operational reporting.</p><p>• Deliver attentive assistance to customers during standard and after-hours coverage, including possible evening, weekend, or on-call support.</p><p>• Collaborate effectively with teammates, partner groups, and internal stakeholders to resolve issues and maintain service quality.</p>
- 2026-11-12T00:00:00Z
- Fairfield, CA
- onsite
- Temporary / Contract
- 33 - 36 USD / Hourly
- <p>Robert Half is seeking an Engineering Technician to support municipal engineering, development review, permitting, and public works activities. This Engineering Technician position provides a combination of office and field technical engineering support, including reviewing construction and subdivision plans, assisting with development review, preparing engineering drawings, supporting field survey activities, and issuing encroachment permits.</p><p>The ideal Engineering Technician candidate will have experience working with civil engineering plans, land development, public works projects, surveying, or municipal engineering and be comfortable working with engineers, contractors, developers, property owners, and the general public.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review subdivision final maps, parcel maps, and construction plans for compliance with City Planning and Engineering requirements and accepted construction practices.</li><li>Review and interpret civil engineering plans associated with streets, utilities, land development, and public infrastructure improvements.</li><li>Prepare engineering plans, specifications, profiles, cross-sections, and related technical drawings.</li><li>Perform horizontal and vertical alignment calculations and other engineering computations supporting:</li><li>Street improvements</li><li>Curb and gutter construction</li><li>Sewer systems</li><li>Water systems</li><li>Storm drainage</li><li>Parks and other public improvement projects</li><li>Assist with the development review process, including review and coordination of plans submitted for private and public improvement projects.</li><li>Process and issue encroachment permits in accordance with City requirements.</li><li>Provide flood zone determinations and respond to requests for general engineering and development information.</li><li>Participate as a member of a field survey crew, gathering and documenting field data for planning, engineering, and public works projects.</li><li>Assist with construction staking, improvement-site surveys, and property boundary surveys.</li><li>Use surveying equipment to obtain accurate field measurements and assist with survey calculations.</li><li>Reproduce, organize, and assemble engineering plans, specifications, maps, and related documents.</li><li>Maintain accurate records associated with engineering drawings, surveys, permits, and field activities.</li><li>Prepare technical documentation and reports as required.</li><li>Coordinate and communicate with City employees, engineers, contractors, developers, property owners, and members of the public.</li><li>Perform other related engineering support duties as assigned.</li></ul><p><br></p>
- 2026-11-05T00:00:00Z
- Irvine, CA
- onsite
- Temporary / Contract
- 66.5 - 77 USD / Hourly
- We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
- 2026-11-13T00:00:00Z
- Minneapolis, MN
- onsite
- Permanent / Full Time
- 105000 - 125000 USD / Yearly
- We are looking for an experienced Technical Accounting Consultant to support complex financial reporting and compliance activities for a growing organization. This role is ideal for someone who is detail oriented and can interpret technical accounting matters, guide regulatory reporting, and communicate business impacts clearly to leadership and stakeholders. The position also plays a key part in strengthening processes, leading cross-functional initiatives, and helping teams navigate reporting requirements with confidence.<br><br>Responsibilities:<br>• Assess unusual or complex business transactions to determine accounting and tax considerations, and recommend practical approaches based on sound research<br>• Develop and prepare regulatory and financial filings while supporting the organization’s position in legal or compliance-related matters<br>• Provide analysis and documentation that supports responses to external inquiries, hearings, or proceedings, including acting as a technical resource when needed<br>• Lead or coordinate high-priority projects tied to reporting cycles, issue resolution, and operational improvements across finance activities<br>• Communicate financial outcomes, reporting implications, and recommended next steps to business partners and senior leadership<br>• Guide colleagues and team members through training, oversight, and day-to-day support, while serving as a lead resource within the department<br>• Build strong working relationships with internal and external stakeholders by delivering accurate results and trusted technical insight
- 2026-11-11T00:00:00Z
- New York, NY
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations.<br><br>Responsibilities:<br>• Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems.<br>• Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction.<br>• Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency.<br>• Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow.<br>• Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding.<br>• Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware.<br>• Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees.<br>• Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly.<br>• Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization.<br>• Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
- 2026-11-02T00:00:00Z
- Rochester, NY
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
- 2026-11-09T00:00:00Z
- Olive Branch, MS
- onsite
- Temporary / Contract
- 29 - 30 USD / Hourly
- <p>On behalf of our manufacturing client, Robert Half Talent Solutions, Technology Practice is seeking an IT Support Specialist to support a fast-paced manufacturing and distribution environment.</p><p>This role is responsible for ensuring business-critical technology remains operational across warehouse, logistics, and production environments.</p><p>The ideal candidate will have a strong foundation in desktop support, hardware troubleshooting, Active Directory administration, and operational technologies such as RF scanners and Zebra printers.</p><p>Responsibilities</p><ul><li>Support and configure RF scanners and handheld devices</li><li>Troubleshoot and maintain Zebra label printers</li><li>Perform workstation imaging and deployments using SCCM and/or Intune</li><li>Support Office 365 users and related technologies</li><li>Administer Active Directory accounts, permissions, and password resets</li><li>Troubleshoot network connectivity issues including DNS, DHCP, and related services</li><li>Utilize ServiceNow or similar ticketing systems to track and resolve incidents</li><li>Document troubleshooting steps, resolutions, and support procedures</li><li>Provide hands-on support to warehouse and manufacturing operations</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- San Jose, CA
- onsite
- Temporary / Contract
- 27.7115 - 32 USD / Hourly
- We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements.<br><br>Responsibilities:<br>• Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology.<br>• Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work.<br>• Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta.<br>• Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune.<br>• Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment.<br>• Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity.<br>• Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment.<br>• Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment.<br>• Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams.<br>• Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
- 2026-11-02T00:00:00Z
- Alpharetta, GA
- onsite
- Temporary / Contract
- 26 - 30 USD / Hourly
- <p>We are looking for a Service Management Centre Analyst to help drive operational excellence across enterprise technology environments. This role serves as a central coordination point during production incidents, partnering with engineering teams, service owners, cloud providers, and business stakeholders to restore services, improve processes, and strengthen overall operational maturity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Lead and coordinate major incident response activities, serving as the central point of communication between technical teams, service owners, cloud providers, and business stakeholders during production outages and service disruptions.</p><p>· Assess business impact, drive escalation procedures, facilitate bridge calls, and ensure timely restoration of critical services while maintaining clear stakeholder communications throughout the incident lifecycle.</p><p>· Monitor and analyze service health, events, alerts, and performance across hybrid cloud and on-premises environments to proactively identify and mitigate potential service-impacting issues.</p><p>· Support and enforce ITIL-aligned Incident, Event, Change, Problem, and Major Incident Management processes, ensuring accurate documentation and timely updates within ServiceNow or other ITSM platforms.</p><p>· Lead Root Cause Analysis (RCA) and post-incident review activities, driving corrective and preventive actions that improve service reliability and reduce recurring incidents.</p><p>· Identify trends, operational risks, and opportunities for continuous improvement, partnering with technical teams to enhance processes, operational maturity, and service resilience.</p><p>· Contribute to automation initiatives and workflow improvements that reduce manual effort, increase operational efficiency, and support the ongoing evolution of the Service Management Center.</p><p>e</p>
- 2026-11-12T00:00:00Z
- Lansdale, PA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Telecommunications Specialist to support a Contract engagement based in Lansdale, Pennsylvania. This role will focus on visiting multiple sites, assessing the current voice and telecom landscape, and identifying opportunities to improve efficiency and reduce operating costs. The ideal candidate will bring a strong understanding of telecommunications environments and provide practical recommendations for standardization and long-term planning.<br><br>Responsibilities:<br>• Conduct on-site reviews across four locations to assess existing voice and telecommunications systems, services, and infrastructure.<br>• Analyze the current mix of telecom providers and technologies in use to identify overlaps, inefficiencies, and service gaps.<br>• Develop clear recommendations for cost reduction, service optimization, and improved vendor alignment.<br>• Create a strategic roadmap for consolidating telecommunications technologies into a more streamlined future-state environment.<br>• Document findings, technical observations, and business impacts in a structured assessment report for stakeholders.<br>• Collaborate with internal teams to understand operational needs and ensure proposed telecom solutions support business requirements.<br>• Evaluate contracts, service configurations, and telecom usage patterns to uncover opportunities for better value and performance.
- 2026-11-10T00:00:00Z
- Los Angeles, CA
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- <p><strong>Help Desk II</strong></p><p><br></p><p><strong>Overview</strong></p><p>An organization is seeking a Help Desk II to provide hands-on technical support for end users, workstations, peripherals, and enterprise technologies. This role will serve as a key resource for troubleshooting technical issues, supporting day-to-day IT operations, and maintaining a reliable end-user computing environment. The ideal candidate is customer-focused, enjoys solving technical problems, and can work independently while maintaining strong collaboration with internal teams.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve hardware, software, connectivity, and user access issues</li><li>Assist with workstation deployment, configuration, upgrades, and replacements</li><li>Support end users both onsite and remotely</li><li>Maintain user accounts, device inventories, and technology documentation</li><li>Escalate and coordinate resolution of complex technical issues when necessary</li><li>Assist with technology standards, security practices, and operational procedures</li><li>Document troubleshooting activities and support processes</li><li>Deliver a high level of customer service and communication to business users</li></ul>
- 2026-10-21T00:00:00Z