<p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
<p>Our client, a mission-driven nonprofit organization, is seeking a compassionate and professional <strong>Customer Service Representative</strong> to serve as a key point of contact for clients, donors, and community members. This individual will play an important role in delivering excellent service, answering inquiries, and supporting daily administrative and operational needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and walk-in inquiries in a professional and timely manner</li><li>Provide information about programs, services, events, and community resources</li><li>Assist with intake, data entry, and maintaining accurate client or donor records</li><li>Resolve customer and stakeholder issues with empathy and efficiency</li><li>Support scheduling, appointment coordination, and follow-up communications</li><li>Process forms, documentation, and general correspondence</li><li>Collaborate with internal teams to ensure a positive service experience</li><li>Assist with special projects, outreach efforts, and administrative support as needed</li></ul><p><br></p>
<p><strong>Customer Service Representative | South San Francisco, CA</strong></p><p><br></p><p><u>Position Description:</u></p><p><br></p><p>Our client in South San Francisco is seeking a customer-focused and detail-oriented <strong>Customer Service Representative</strong> to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.</p><p>The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism.</p><p><br></p><p><u>Key Responsibilities:</u></p><p><br></p><ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a busy animal hospital in California. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, stays composed in a fast-paced setting, and can manage a high volume of phone interactions with accuracy and care. In this role, you will serve as a key point of contact for clients, assisting with appointment coordination and delivering a positive service experience on every call.<br><br>Responsibilities:<br>• Manage incoming calls from pet owners and provide courteous, timely assistance for a range of service needs.<br>• Coordinate appointment bookings, changes, and cancellations while maintaining accurate scheduling details.<br>• Respond to client questions clearly and direct more complex concerns to the appropriate hospital team members.<br>• Enter and update customer and service information in internal systems with close attention to detail.<br>• Make outbound calls as needed to confirm appointments, relay updates, or gather missing information.<br>• Maintain a calm, attentive approach during high-call-volume periods and sensitive customer interactions.
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
<p>We are looking for a Customer Support Coordinator for one of our Robert Half clients. This role plays a pivotal role in ensuring exceptional customer experiences by managing domestic and international orders, maintaining accurate customer profiles, and facilitating communication between distributors, customers, and internal teams. Leveraging advanced proficiency in Microsoft Office Suite, alongside ERP systems. The is a long-term contract opportunity that focuses on efficient order processing, inventory management, and issue resolution.</p><p><br></p><p><u>Responsibilities: </u></p><p> Provide secondary phone support as needed, in alignment with the Customer Support Administrative Manager, who serves as the first point of contact.</p><p>· Support distributors from order entry through shipment pick-up, maintaining professional relationships with buyers and customers.</p><p>· Maintain accuracy of order‑related customer data in coordination with the Customer Support Administrative Manager to ensure consistency across ERP systems.</p><p>· Partner with the Customer Support Administrative Manager to resolve discrepancies in customer profiles (such as duplicate or incomplete information) distributor details, and account‑related documentation.</p><p>· Confirm orders with distributors and chains, with the appropriate Sales Manager before processing. This includes ensuring timely updates, order confirmations, and tracking information to internal and external customers.</p><p>· Analyze and follow up on open orders and back orders; communicate with Shipping to ensure timely fulfillment.</p><p>· Manage inbound phone communication, respond to routine inquiries, and direct calls to the appropriate team members in a timely manner.</p><p>· Coordinate schedules, appointments, and calendar updates to support smooth day-to-day operations across the team.</p><p>· Maintain organized tracking of tasks, follow-ups, and scheduling priorities to help ensure deadlines are met.</p><p>· Use NetSuite and related office tools to enter information, update records, and support administrative workflows.</p><p>· Assist with operational processes and office procedures, including updates tied to workflow or system-related changes when required.</p>
<p>Our client is seeking a driven and highly motivated <strong>Sales Representative</strong> to join their growing team. This role is responsible for generating new business, managing existing customer relationships, and driving revenue growth throughout an assigned territory. The ideal candidate will have experience selling <strong>capital equipment</strong>, preferably within the <strong>waste, recycling, scrap, or environmental services industry</strong>.</p><p>This is an excellent opportunity for a sales professional who enjoys building relationships, developing new business, and contributing directly to company growth.</p><p>Sales & Business Development</p><ul><li>Develop and execute a regional sales strategy to increase revenue and market share.</li><li>Manage and grow existing customer accounts while identifying and securing new business opportunities.</li><li>Promote products and equipment within the waste, recycling, scrap, and related industrial markets.</li><li>Generate new leads through cold calling, networking, referrals, and social selling.</li><li>Conduct market research to identify prospective customers, industry trends, and growth opportunities.</li><li>Consistently meet or exceed sales and revenue targets.</li></ul><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned regional customers.</li><li>Build and maintain strong, long-term customer relationships through exceptional service and support.</li><li>Present and demonstrate products to prospective and existing customers.</li><li>Provide accurate information regarding product specifications, pricing, availability, and delivery schedules.</li><li>Negotiate contracts and sales agreements to successfully close business opportunities.</li><li>Deliver outstanding post-sale support in partnership with operations and logistics teams.</li></ul><p>Territory & Market Analysis</p><ul><li>Monitor regional market trends, competitor activity, and pricing strategies.</li><li>Identify emerging opportunities and communicate key market intelligence to leadership.</li><li>Utilize customer feedback to recommend product improvements and enhancements.</li></ul><p>CRM & Reporting</p><ul><li>Maintain accurate sales activity, pipeline, and customer records within the CRM system.</li><li>Leverage CRM analytics to support territory planning and sales strategy.</li><li>Prepare regular sales forecasts, reports, and account updates.</li><li>Salesforce experience is preferred.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with engineering, manufacturing, production, and logistics teams to ensure customer expectations are met.</li><li>Coordinate delivery schedules and project timelines with internal teams and customers.</li><li>Ensure alignment between customer requirements and operational capabilities.</li></ul><p><br></p><p><br></p>
<p>We are looking for an efficient Outside Sales Representative to support a growing healthcare organization in Oak Brook, Illinois. This Long-term Contract position is ideal for someone who thrives in face-to-face interactions, enjoys being active in the community, and can turn conversations into scheduled appointments. You will represent a wellness-focused brand at local events and business gatherings, helping prospective patients understand the value of chiropractic care and healthy living. This opportunity offers strong earning potential, mileage reimbursement, and a path to permanent employment based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Participate in multiple community, wellness, and business events each day to promote services and expand local awareness.</p><p>• Start meaningful conversations with attendees to explain wellness offerings and highlight the benefits of chiropractic care.</p><p>• Identify interested individuals and convert outreach efforts into booked appointments for the care team.</p><p>• Develop strong relationships with community members and local organizations to support ongoing lead generation.</p><p>• Maintain accurate records of outreach activity, follow-up details, and results within Salesforce.</p><p>• Serve as a detail-oriented ambassador for the organization while representing the brand in public settings.</p><p>• Travel throughout the assigned local territory to attend events, meetings, and outreach opportunities within the surrounding area.</p><p>• Support occasional weekend and early-start events based on business needs and availability.</p><p><br></p><p>The salary range for this position is $23 to $25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p><strong>Job Summary</strong></p><p>The Sales Representative will drive revenue growth by identifying and pursuing new business opportunities, building strong client relationships, and closing sales deals. This role involves promoting our products or services to potential customers, meeting sales targets, and contributing to the overall success of the sales team. The ideal candidate is results-oriented, persuasive, and thrives in a competitive environment, with a passion for delivering exceptional customer value.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prospect and qualify leads through cold calling, networking, and research to build a robust sales pipeline.</li><li>Conduct product demonstrations, presentations, and negotiations to effectively communicate value propositions and close sales.</li><li>Maintain and expand relationships with existing clients, identifying upsell and cross-sell opportunities to maximize revenue.</li><li>Achieve and exceed monthly, quarterly, and annual sales quotas while tracking progress using CRM tools.</li><li>Collaborate with marketing, product, and support teams to align on strategies and resolve customer issues.</li><li>Analyze market trends, competitor activities, and customer feedback to inform sales approaches and improve performance.</li><li>Prepare accurate sales reports, forecasts, and documentation to support data-driven decision-making.</li><li>Attend industry events, trade shows, and client meetings to represent the company and generate new leads.</li></ul>
<p>We are looking for an efficient Outside Sales Representative to support a growing healthcare organization in Oak Brook, Illinois. This is a Long-term Contract position with the potential to transition into a permanent role based on performance and business needs. In this field-based opportunity, you will connect with community members at local events, promote wellness-focused services, and help drive appointment generation through relationship-building and consultative conversations.</p><p><br></p><p>Responsibilities:</p><p>• Participate in multiple community, wellness, and business events each day to create awareness of the organization’s services</p><p>• Engage prospective customers in conversations about health, wellness, and chiropractic care in a friendly and informative manner</p><p>• Identify interested individuals and encourage them to book appointments through effective consultative selling</p><p>• Develop strong relationships with local residents, event attendees, and community partners to expand outreach efforts</p><p>• Record daily activity, lead information, and follow-up details accurately in Salesforce</p><p>• Represent the organization in public settings while maintaining a detail oriented and approachable presence</p><p>• Travel within the local territory to attend scheduled events and outreach opportunities, including occasional weekend programs</p><p>• Use company-provided technology to manage event activity and support field sales efforts</p><p><br></p><p>The salary range for this position is $23 to $25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p><p><br></p><p><br></p>
<p>Our client, a mission-driven nonprofit organization, is seeking an experienced Salesforce Administrator to take ownership of their Salesforce Lightning environment. This individual will serve as the primary Salesforce resource, supporting daily operations while advancing ongoing enhancement projects and process improvements.</p><p>This is an excellent opportunity for a hands-on Salesforce professional who can step into an established environment, quickly assess priorities, and independently drive projects to completion.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary administrator for Salesforce Lightning, supporting both Sales Cloud and Experience Cloud environments.</li><li>Manage day-to-day platform administration, user support, troubleshooting, and configuration activities.</li><li>Take ownership of an active Experience Cloud initiative and configure solutions based on business requirements.</li><li>Analyze, enhance, and troubleshoot Salesforce Flows to improve automation and business process efficiency.</li><li>Partner with stakeholders to gather requirements, design solutions, perform configuration, conduct testing, and support successful deployments.</li><li>Support reporting and analytics initiatives, including integrations with business intelligence platforms.</li><li>Review existing documentation and enhancement backlogs to understand project status, dependencies, and organizational priorities.</li></ul><p><br></p>