We are looking for a dedicated Application Support Engineer to join our team in Las Vegas, Nevada. In this long-term contract position, you will play a crucial role in ensuring the reliability and performance of live gaming applications and systems. This role offers an exciting opportunity to collaborate across teams and maintain seamless gameplay experiences for users.<br><br>Responsibilities:<br>• Monitor and maintain live gaming applications to ensure consistent uptime and optimal performance.<br>• Investigate and resolve incidents and service requests within established service level agreements.<br>• Collaborate with development and operations teams to implement updates, patches, and configuration changes.<br>• Conduct root cause analysis for recurring issues and recommend effective preventive solutions.<br>• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.<br>• Support integrations, APIs, and backend services that are essential to gaming systems.<br>• Update and maintain system documentation, troubleshooting guides, and operational runbooks.<br>• Participate in on-call rotations to respond to critical incidents during off-hours.<br>• Assist in coordinating environment management, release processes, and change control activities.<br>• Deliver exceptional support to internal teams and external partners ensuring smooth application operations.
We are seeking a Project Engineer to lead development efforts for diagnostic solutions across PC, Mobile, and Embedded platforms in the Heavy Duty Vehicle Diagnostics domain. This role blends hands-on technical expertise with project leadership, ensuring delivery of secure, high-quality, and compliant products. You will collaborate with cross-functional teams to define requirements, integrate systems, and deliver solutions that meet the evolving needs of our customers and industry standards.<br><br><br>Responsibilities:<br><br>Lead projects spanning PC applications, mobile apps, and embedded platforms for heavy-duty diagnostics products.<br>Define system architecture, requirements, and integration strategies across software and hardware platforms.<br>Drive development and validation of diagnostic protocols (e.g., CAN/J1939, ISO 15765-2, J1708/J1587, UDS, ISO 22900).<br>Ensure compliance of drivers with Industry Standard (RP1210/RP1227, J2534).<br>Ensure compliance with cybersecurity, safety, and regulatory requirements.<br>Work closely with OEMs, Fleets, Suppliers, and internal engineering teams to deliver high-performing, secure diagnostic solutions.<br>Coordinate issue resolution during development, testing, and customer deployments.<br>Contribute to certification and compliance documentation.<br>Qualifications:<br><br>Bachelor’s or Master’s in Electrical Engineering, Computer Engineering, Computer Science, or related field.<br>5+ years of experience in embedded systems, diagnostics, or automotive/heavy-duty software development.<br>Strong technical expertise in:<br>Implementing API Drivers on PC and mobile platforms using (C/C++/.NET).<br>Vehicle communication protocols: CAN, CAN FD, ISO 15765-2, UDS, J1939, DoIP<br>Firmware development on VCI devices (e.g. devices with microcontrollers and CAN transceivers, UARTs and USB peripherals)<br>TCP/IP protocols and network stack, including secure communication (TLS, VPN, IPsec).<br>Working with low level drivers (e.g. USB, NDIS etc.) on PC, as well as working with SDK<br>A very good experience of working with various IDEs preferably<br>Visual Studio 2022<br>MCUXpresso<br>Have a good understanding of debugging firmware IoT devices<br>Have a good understanding of PC and Mobile (Android/iOS) application development with 3rd party API layer<br>Familiarity with Agile, CI/CD, and version control (Git).<br>Preferred Skills:<br><br>Linux experience on embedded systems<br>Hands-on experience with cybersecurity in embedded systems.<br>Wireless experience with Wi-Fi, Bluetooth SPP, and Bluetooth Low Energy.<br>Experience with containerized applications on embedded systems (Docker, Podman).
<p>We are looking for an experienced Application Support Engineer to join our team on a contract basis in Las Vegas, Nevada. In this role, you will provide critical support for business applications, ensuring their stability, efficiency, and alignment with organizational needs. This position requires strong technical expertise, effective collaboration with stakeholders, and the ability to manage multiple initiatives simultaneously. <strong>Prior experience in the gaming and hospitality space supporting front of house, hotel facing applications will be required. </strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as the subject matter expert for assigned application environments, providing deep technical and functional knowledge.</p><p>• Collaborate with product management teams and vendors to define, document, and deliver technical and functional requirements.</p><p>• Translate business requirements into system specifications and actionable software solutions.</p><p>• Provide Level 2 application support and participate in rotational on-call schedules to ensure system availability.</p><p>• Lead and manage short-term projects (1–3 months) while balancing ongoing application support responsibilities.</p><p>• Assist in project modeling, solution sizing, and contribute to business case development.</p><p>• Develop evaluation criteria to support and assess deployed solutions.</p><p>• Create and implement solutions that may include systems development, process improvements, or strategic planning.</p><p>• Maintain documentation and build a comprehensive knowledge base for assigned applications and systems.</p><p>• Support multiple initiatives concurrently, including application enhancements, requirements gathering, and troubleshooting.</p>
<p>We are offering an opportunity for a Software Engineer at our location in Jacksonville, Florida. In this role, you will be tasked with developing, testing, and deploying software solutions using a modern technology stack. You will work closely with product owners, designers, and other engineers in an Agile environment to deliver excellent user experiences. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Contribute to the creation and maintenance of software applications utilizing .NET Core, C#, and Angular JS.</p><p>• Develop and implement RESTful APIs to ensure seamless integration between various systems.</p><p>• Participate actively in designing and implementing microservices architecture.</p><p>• Write efficient SQL queries and manage SQL Server databases.</p><p>• Engage in all stages of the software development lifecycle, including gathering requirements, designing, coding, testing, and deploying.</p><p>• Write unit and integration tests, and contribute to automated testing initiatives.</p><p>• Utilize Git for version control and collaborate effectively with the team through code reviews.</p><p>• Apply Docker and containerization technologies for application deployment and management.</p><p>• Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.</p><p>• Troubleshoot software defects and production issues.</p><p>• Stay abreast of the latest technology trends and best practices.</p><p>• Contribute to technical documentation and knowledge sharing within the team.</p><p>• Collaborate effectively with cross-functional teams including product, design, and QA.</p>
We are looking for an experienced DevOps Engineer to join our team in Arlington, Virginia. In this role, you will design and implement secure pipelines, manage infrastructure as code (IaC), and ensure compliance standards are met across various systems. You will collaborate with teams to adopt best practices and contribute to creating reusable tools and templates.<br><br>Responsibilities:<br>• Develop secure CI/CD pipeline templates in GitHub Actions and Azure DevOps, incorporating container and secret scanning gates.<br>• Implement compliance frameworks as code, aligning with industry standards such as NIST 800-53 and documenting exception workflows.<br>• Create and maintain reference IaC modules using AWS CloudFormation and Terraform for secure infrastructure components including least privilege access, logging, and network baselines.<br>• Produce auditor-ready evidence reports by mapping checks to control IDs and exporting data.<br>• Harden existing infrastructure modules and CI/CD templates to meet evolving compliance requirements.<br>• Guide pilot teams in adopting templates and tools while addressing gaps for enterprise-level enforcement.<br>• Author and update AWS constructs and CloudFormation templates, providing Terraform versions as needed.<br>• Configure AWS services such as Config conformance, Security Hub standards, and GuardDuty routing within reference accounts.<br>• Integrate scanning tools in CI/CD workflows to monitor application code, containers, and IaC.<br>• Develop reusable templates for GitHub and Azure DevOps with enforcement gates and exception handling mechanisms.
We are looking for a dedicated IT Site Discovery & Infrastructure Coordinator to join our team in Cincinnati, Ohio. In this long-term contract role, you will oversee the coordination and optimization of IT infrastructure, ensuring seamless operations across various technologies. This position offers the opportunity to leverage your expertise in managing hardware, networks, and systems to drive efficiency and reliability.<br><br>Responsibilities:<br>• Oversee and manage Active Directory environments to ensure secure and efficient access control.<br>• Implement and maintain backup technologies to safeguard critical data and ensure disaster recovery readiness.<br>• Configure and troubleshoot Cisco technologies, including network devices and infrastructure components.<br>• Monitor and maintain computer hardware systems to optimize performance and minimize downtime.<br>• Coordinate configuration management processes to ensure consistency and accuracy across IT systems.<br>• Conduct site discovery activities to assess and document existing IT infrastructure.<br>• Collaborate with cross-functional teams to identify and resolve technical challenges.<br>• Develop and enforce best practices for IT operations and infrastructure management.<br>• Provide technical support and guidance to team members and stakeholders.<br>• Maintain detailed documentation of systems, processes, and changes for future reference.
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
