174 Results for It Support Analyst Jobs in Usa

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Benefits Analyst

Cleveland, OH
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a Benefits Analyst to support the development and day-to-day management of employee benefit programs in Cleveland, Ohio. This role focuses on reviewing plan effectiveness, coordinating administration, and identifying opportunities to strengthen offerings that align with organizational goals. The ideal candidate brings strong analytical skills and practical knowledge of benefits operations to help deliver a positive employee experience. Responsibilities: • Assess current benefit offerings and recommend enhancements that support workforce needs and broader business priorities. • Oversee the administration of health, welfare, leave, and related programs to ensure accurate and timely delivery. • Analyze participation trends, plan performance, and cost data to guide benefit decisions and program adjustments. • Partner with internal stakeholders and external vendors to resolve issues, improve service levels, and maintain effective program operations. • Support employee communication efforts by helping translate benefit information into clear and accessible guidance. • Monitor compliance considerations related to benefits and leave programs, including FMLA administration support. • Contribute to ongoing process improvements that increase efficiency, accuracy, and overall program value.
2026-10-16T00:00:00Z

Business Systems Analyst I

Bloomfield, CT
onsite
Temporary / Contract
26 - 28 USD / Hourly
If you enjoy keeping projects organized, working across teams, and helping supply chain initiatives stay on track, this could be a great opportunity for you.We’re seeking a Business Systems Analyst I to support sourcing activities for elevator components in Bloomfield, Connecticut. In this role, you’ll work closely with suppliers, engineering teams, and internal business partners to help drive procurement efforts, monitor supplier progress, and maintain accurate data and reporting. Your work will play an important part in helping material plans stay on schedule and supporting production readiness. What You’ll Do<ul><li>Support sourcing projects for elevator components by organizing bid documentation, gathering supplier responses, and assisting with bid analysis.</li><li>Collect engineering drawings, technical specifications, and other required materials to prepare quote packages and supplier submissions.</li><li>Coordinate technical review meetings between suppliers and engineering teams to help resolve design, feasibility, and requirement-related questions.</li><li>Initiate first article inspection requests and track progress through completion to help meet launch timelines.</li><li>Enter and maintain supplier pricing information in the ERP system with a high level of accuracy.</li><li>Monitor supplier readiness and material ramp-up activities to support production schedules and supply continuity.</li><li>Follow up with suppliers on open items, deadlines, and action plans to keep projects moving forward.</li><li>Partner with cross-functional teams to create regular status updates, reporting, and supply chain activity summaries.</li></ul>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2026-11-06T00:00:00Z

Tier 2 Support - On-boarding Specialist

Broken Arrow, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support. Responsibilities:• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.• Perform system checks, document completed work, and confirm that installed technology meets operational needs.• Provide support related to SharePoint access and general usage as part of the onboarding process.
2026-11-04T00:00:00Z

Workday System Analyst

New York, NY
remote
Temporary to Hire
76 - 88 USD / Hourly
We are looking for a Workday System Analyst to join a team on a contract-to-permanent basis. In this role, you will connect HR operational needs with Workday system capabilities by translating business priorities into clear technical and process solutions. This position is ideal for someone who enjoys improving workflows, organizing requirements, and helping stakeholders navigate system enhancements with confidence. Responsibilities: • Manage incoming support requests and enhancement submissions, assess urgency and impact, and direct items to the appropriate technical resources. • Partner with HR and business stakeholders to gather needs, define functional expectations, and create clear user stories, workflow diagrams, and acceptance standards. • Evaluate end-to-end HR processes such as onboarding, payroll, benefits enrollment, and recruiting to identify opportunities for better efficiency and stronger system alignment. • Lead coordination of testing activities for updates and releases by preparing test scenarios, organizing data needs, monitoring execution, and confirming completion with stakeholders. • Monitor service levels, recurring ticket patterns, and issue history to uncover root causes and recommend long-term corrective actions. • Create and maintain process guides, training content, and knowledge base materials that support consistent team execution and user adoption. • Contribute to reporting, operational metrics, and continuous improvement efforts, including the use of AI-supported approaches for intake and documentation. • Work closely with technical and functional teams to ensure requested changes are well understood, properly prioritized, and delivered with quality.
2026-10-16T00:00:00Z

Identity Access Analyst

Glens Falls, NY
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Identity Access Analyst to join our Information Technology team in Glens Falls, New York. This position plays a key role in advancing identity and access practices, improving control over user permissions, and supporting audit and cybersecurity objectives across the organization. The ideal candidate brings strong expertise in access governance, authentication technologies, and secure account administration within enterprise environments.
2026-10-14T00:00:00Z

Logistics Analyst

Miami, FL
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Logistics Agent to support export and domestic shipping operations from Miami, Florida. This role focuses on coordinating freight movements, preparing accurate export documentation, and ensuring shipments meet clearance requirements across international and domestic channels. The ideal candidate is highly organized, comfortable working in a fast-moving environment, and able to communicate effectively in both Spanish and English. Responsibilities:• Coordinate international and domestic shipments, ensuring timely movement of goods across assigned regions.• Prepare and review export paperwork to support customs clearance and compliance with trade regulations.• Track shipment activity and resolve transportation or documentation issues to minimize delivery delays.• Maintain detailed logistics records and update spreadsheets to monitor volumes, timelines, and performance metrics.• Use Excel formulas and functions to analyze shipping data, organize reports, and support operational decision-making.• Work closely with carriers, internal teams, and external partners to align transportation plans and service expectations.• Monitor logistics processes carefully to ensure accuracy, organization, and responsiveness in a high-volume setting. HYBRID****If interested, please call me Janet 786-393-4588 or janet.silva@roberthalfcom
2026-11-05T00:00:00Z

Logistics Analyst

Scottsdale, AZ
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
Title: Chassis Recovery & Resolution SpecialistLocation: Scottsdale, AZ (85255)Compensation: $65,000–$80,000 Base Salary + Bonus OpportunitySchedule: Monday-Friday | 8:00 AM-5:00 PM - 4 days in office/1 day WFH Are you a logistics, transportation, fleet, or asset management professional who enjoys solving complex problems and driving operational results? We're seeking a Chassis Recovery & Resolution Specialist to take ownership of equipment recovery efforts, manage time-sensitive investigations, and help protect valuable transportation assets. Why This Opportunity Stands Out✅ $65K–$80K Base Salary + Bonus Potential✅ High-Impact Role focused on recovering lost, stolen, impounded, and unreturned equipment✅ Career Growth & Visibility working directly with leadership in a specialized logistics operation What You'll Be Doing<ul><li>Manage equipment recovery cases from investigation through final resolution</li><li>Coordinate with customers, terminals, tow yards, and service providers</li><li>Research equipment history, location records, and operational data</li><li>Oversee tow, impound, and equipment release activities</li><li>Track storage fees, lien deadlines, and recovery costs</li><li>Investigate billing disputes and provide supporting documentation</li><li>Prepare reporting and KPI analysis related to recoveries, aging assets, and operational performance</li><li>Identify trends and opportunities to improve recovery results and reduce financial exposure</li></ul>
2026-11-06T00:00:00Z

Compensation Analyst

Indianapolis, IN
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
We are looking for a Compensation Analyst to support pay programs and provide market-informed guidance that helps the organization make sound compensation decisions. This position will analyze salary data, evaluate compensation structures, and contribute to the administration of compensation and benefits practices in Indianapolis, Indiana. The ideal candidate brings strong analytical ability, attention to detail, and experience translating compensation data into practical recommendations. Responsibilities: • Analyze internal pay data and external market information to identify trends, assess competitiveness, and support compensation planning. • Participate in compensation benchmarking activities by reviewing survey results and comparing roles against relevant market positions. • Help administer compensation programs by maintaining salary structures, supporting pay reviews, and ensuring data accuracy. • Prepare reports, models, and presentations that summarize compensation findings for HR and business stakeholders. • Partner with internal teams to evaluate job classifications and recommend pay ranges aligned with organizational practices and market conditions. • Support compensation survey submissions by gathering, validating, and organizing required job and pay data. • Contribute to compensation and benefits analysis that informs policy updates, budgeting, and workforce planning decisions.
2026-11-06T00:00:00Z

Compensation Analyst

Washington, DC
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Compensation Analyst to join a mission-driven nonprofit organization in Washington, District of Columbia. In this role, you will contribute to compensation planning and analysis that supports fair, competitive, and data-informed pay practices across the organization. This position offers the opportunity to work closely with total rewards leadership while helping administer compensation programs and broader rewards initiatives. Responsibilities:• Evaluate compensation data for a large employee population and identify trends, gaps, and alignment opportunities across roles.• Collaborate with total rewards leadership to support pay program design, compensation structures, and market-informed recommendations.• Conduct salary research for new and existing positions, including hiring offers, internal movement, and merit-related adjustments.• Help manage core pay programs such as base compensation, incentive administration, and annual performance-based increase cycles.• Support job documentation, role evaluation, market pricing, and classification activities to maintain consistent compensation practices.• Assist with annual compensation planning and benefits-related events, including merit review periods and open enrollment support.• Prepare reports, dashboards, and workforce metrics to provide analytical insight for human resources projects and decision-making. All interested candidates in this Compensation Analyst opportunity and other full-time permanent roles across the Washington, D.C. area please send your resume to Justin Decker via LinkedIn
2026-11-06T00:00:00Z

Compensation Analyst

Palm Beach Gardens, FL
remote
Temporary / Contract
40 - 45 USD / Hourly
We are looking for an experienced HR Program Manager - ADV to support a machinery manufacturing organization in Palm Beach Gardens, Florida. This Long-term Contract position will lead and coordinate key human resources programs across areas such as compensation, benefits, employee relations, recruitment, and special initiatives while serving as a trusted partner to business leadership. The ideal candidate brings strong analytical ability, advanced Excel and reporting skills, and a solid background in HR administration, payroll-related processes, and cross-functional collaboration. Responsibilities: • Lead the planning, execution, and ongoing administration of human resources programs across compensation, benefits, employee relations, recruiting, labor relations, and other strategic initiatives. • Act as a primary connection point between HR teams and operational leadership to align programs with business needs and ensure clear communication. • Analyze workforce, compensation, and benefits data to identify trends, prepare reports, and support informed decision-making for managers and executives. • Build and maintain spreadsheets, datasets, and reporting tools using Microsoft Excel and HR systems such as Workday to improve visibility and accuracy. • Support compensation administration by reviewing salary structures, validating market data, and helping maintain equitable and competitive pay practices. • Coordinate hiring-related activities and partner with stakeholders to improve process efficiency, documentation, and program consistency. • Assist with employee and labor relations matters by gathering information, organizing documentation, and helping ensure appropriate follow-through. • Partner with finance and other internal teams to reconcile data, support audits, and maintain reliable records for HR and payroll programs. • Contribute to the design and refinement of HR processes, including documentation, validation planning, and implementation support for program updates or system-related changes.
2026-10-18T00:00:00Z

Compensation Analyst

Jersey City, NJ
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Compensation Analyst to support compensation programs and market-based pay decisions for an organization based in North Bergen, New Jersey. This Long-term Contract position is ideal for someone who is detail oriented and can evaluate pay structures, interpret compensation data, and help maintain fair and competitive salary practices across the business. The role partners closely with HR stakeholders to provide analytical guidance on pay decisions, compliance considerations, and annual compensation activities. Responsibilities:• Evaluate roles using compensation data and benchmarking resources to recommend job classification and appropriate pay ranges while balancing external competitiveness with internal alignment.• Partner with HR Business Partners and Talent Acquisition to assess pay recommendations for hires, promotions, and market-driven adjustments, escalating final approvals as needed.• Perform exemption reviews and apply wage and hour standards to support compliant compensation practices.• Take part in compensation and salary survey submissions, then interpret survey findings to inform pay analysis and organizational positioning.• Support annual compensation activities by assisting with merit planning, incentive administration, data validation, employee communications, and processing tasks.• Contribute to variable pay initiatives through analysis, payout calculations, and financial modeling tied to compensation budgets.• Assist with executive compensation administration, including support for long-term incentive programs and equity tracking tools.• Maintain compensation-related data, reports, and spreadsheets to improve accuracy and support decision-making.• Work onsite in Jersey City, New Jersey when business needs require in-office collaboration.Nor
2026-11-06T00:00:00Z

Compensation Analyst

Washington, DC
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Compensation Analyst to support a mission-driven nonprofit organization. In this role, you will help evaluate pay practices, provide market-based insights, and contribute to compensation and benefits programs that support organizational goals. This position is ideal for someone who enjoys working with data, advising on pay decisions, and collaborating on total rewards initiatives. Responsibilities:• Evaluate compensation data for a large employee population to identify trends, maintain internal consistency, and support informed pay decisions.• Collaborate with total rewards leadership to develop and refine compensation structures, program options, and competitive practices.• Conduct market research for new and existing roles, including salary recommendations related to hiring, internal movement, and merit adjustments.• Support the administration of base salary and incentive programs, including annual performance, merit increase, and bonus review cycles.• Assist with job documentation, role evaluation, compensation benchmarking, and position classification activities across the organization.• Contribute to annual compensation and benefits processes, including merit planning and open enrollment support.• Prepare reports, dashboards, and workforce metrics to provide analytical insight for human resources projects and strategic planning.• Review compensation surveys and benchmark data to help ensure pay practices remain aligned with market standards and organizational needs. All interested candidates in this Compensation Analyst role and other fulltime permanent opportunities in human resources and benefits across the Washington, D.C. area please send your resumes Justin Decker via LinkedIn
2026-10-08T00:00:00Z

Compensation Analyst

Memphis, TN
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a Compensation Analyst to support incentive and commission payment operations for our team in Memphis, Tennessee. This role focuses on ensuring compensation data is accurate, calculations are completed correctly, and payments are prepared in a timely manner for payroll processing. The ideal candidate is analytical, detail-oriented, and comfortable working across multiple systems and business groups to resolve issues and improve compensation processes. Responsibilities: • Manage recurring commission and incentive payment cycles by validating input data, running calculations, reconciling results, and preparing files for payroll submission. • Interpret compensation plans and payout rules to determine proper handling of transactions, exceptions, and employee payment outcomes. • Maintain critical compensation records such as participant eligibility, plan assignments, rates, targets, thresholds, and reporting relationships. • Review information from sales, payroll, ticketing, and related systems to identify incomplete, inconsistent, or inaccurate data that may affect payments. • Conduct pre-payment and post-payment audits, reconciliations, and quality checks to confirm results are accurate, approved, and payroll-ready. • Investigate discrepancies, unusual results, and employee questions by identifying root causes and determining appropriate corrective action. • Process approved payment updates, including adjustments, reversals, and corrections, while preserving supporting documentation for audit purposes. • Partner with internal stakeholders to resolve data, system, calculation, and payment issues, and contribute to enhancements, testing, and process improvement efforts. • Track recurring issues, control weaknesses, and data-quality concerns, then recommend solutions that strengthen accuracy and operational effectiveness. • Organize procedures, approvals, reconciliation materials, and case records to maintain a clear and complete audit trail.
2026-10-19T00:00:00Z

Litigation Support Specialist

San Francisco, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment. Key Responsibilities<ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
2026-11-02T00:00:00Z

Commercial Support Specialist

Irving, TX
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment. Responsibilities: • Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently. • Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details. • Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements. • Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy. • Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions. • Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records. • Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed. • Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership. • Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
2026-11-06T00:00:00Z

Direct Support Professional

Los Angeles, CA
onsite
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a bilingual Direct Support team member to deliver individualized, community-based support to clients in Los Angeles, California. This contract opportunity is ideal for someone who brings compassion, reliability, and strong communication skills to daily client interactions. In this field-based role, you will help individuals build practical life skills, work toward personal goals, and maintain greater independence while coordinating with families and support teams. Responsibilities: • Deliver one-on-one services based on each client’s established support plans and personal objectives. • Guide clients in strengthening daily living skills such as communication, budgeting, employment readiness, and independent routines. • Provide dependable transportation to appointments, community activities, and other approved locations using a personal vehicle. • Promote client safety, dignity, and self-advocacy while encouraging meaningful participation in the community. • Record services provided and track client progress with clear, timely, and accurate documentation. • Complete required reports and service records within scheduled work hours and in accordance with program expectations. • Partner with family members, employers, and multidisciplinary professionals to support consistent client outcomes. • Participate in staff meetings, supervision sessions, and required training to remain aligned with organizational standards. • Carry out additional related duties as needed to support client care and program operations.
2026-11-06T00:00:00Z

Workday - Techno-Functional Analyst

Worcester, MA
remote
Temporary / Contract
80 - 90 USD / Hourly
We are looking for an experienced Workday - Techno-Functional Analyst to provide end-to-end support for a nonprofit organization’s Workday platform in the eastern time zone. This Long-term Contract position is ideal for a detail-oriented individual who can combine hands-on system administration with functional guidance across HCM and Financials while helping teams get the most value from the platform. The role will partner closely with HR, Finance, operations, and technical stakeholders to strengthen system performance, improve processes, and support ongoing enhancements. Responsibilities:• Take primary responsibility for the organization’s Workday environment, building a strong understanding of current configurations, business rules, security setup, reporting framework, and integration design.• Analyze existing implementation decisions and system documentation to identify gaps, recommend improvements, and support a stable post-go-live operating model.• Provide functional and technical support across Workday HCM areas such as core HR, compensation, benefits, talent, performance, recruiting, and payroll coordination.• Support Workday Financial Management processes including general ledger, accounts payable, procurement, expense management, budgeting coordination, and financial reporting.• Define and maintain a structured enhancement roadmap, translating business priorities into actionable plans, timelines, and measurable deliverables.• Lead discussions with business stakeholders to gather requirements, evaluate requests, and prioritize initiatives that align with organizational goals.• Review workflows to uncover opportunities for automation, efficiency, and better user adoption, then implement improvements based on Workday best practices.• Develop and maintain reports, dashboards, and calculated fields while promoting data accuracy, consistency, and governance across the platform.• Investigate integration issues, coordinate with internal IT teams and external partners, and support updates involving connected third-party systems.• Serve as the link between business teams and technical resources, helping drive optimization efforts and maximizing the organization’s long-term return on its Workday investment.
2026-11-06T00:00:00Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T00:00:00Z

Help Desk Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach. Responsibilities:• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees• Set up new user accounts, configure system access, and prepare workstations for incoming staff• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation• Maintain and update user profiles, permissions, and group access within Active Directory• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions• Guide users through basic troubleshooting steps and escalate more complex issues when needed• Assist with workstation deployment, configuration changes, and general desktop support tasks
2026-10-09T00:00:00Z

Customer Support & Order Management Specialist

Greenfield, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T00:00:00Z

Service Desk Specialist

Century City, CA
onsite
Temporary / Contract
34 - 36 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:00:00Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary / Contract
30 - 37 USD / Hourly
Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel. Key Responsibilities<ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
2026-11-07T00:00:00Z

Tier II Helpdesk

Bedford, MA
onsite
Temporary / Contract
32 - 35 USD / Hourly
We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support. Responsibilities: • Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity. • Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint. • Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications. • Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations. • Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal. • Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards. • Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment. • Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle. • Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources. • Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
2026-10-27T00:00:00Z

174 results for It Support Analyst in Usa