237 Results for Cybersecurity Analyst Jobs in Usa

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Business Analyst

Manchester, NH
onsite
Permanent / Full Time
99000 - 120000 USD / Yearly
We are seeking a Salesforce Business Systems Analyst to support the continued growth and optimization of our client's Salesforce environment. This role serves as a key liaison between business teams and technology stakeholders, helping to improve processes, define requirements, and deliver scalable Salesforce solutions. The ideal candidate combines strong Salesforce platform knowledge with business analysis skills and enjoys partnering with stakeholders to drive operational improvements. Responsibilities<ul><li>Collaborate with business stakeholders to understand objectives, challenges, and process improvement opportunities.</li><li>Gather, document, and analyze business requirements and translate them into functional solutions.</li><li>Configure and maintain Salesforce features, including workflows, flows, custom objects, fields, reports, dashboards, and security settings.</li><li>Evaluate existing business processes and recommend enhancements to improve efficiency, data quality, and user experience.</li><li>Work closely with technical teams to support solution design, development, testing, and deployment activities.</li><li>Facilitate user acceptance testing (UAT) and help validate that delivered solutions meet business requirements.</li><li>Support data management initiatives, including data quality, imports, cleanup efforts, and reporting.</li><li>Develop process documentation, training materials, and end-user resources.</li><li>Assist with release planning, change management, and user adoption efforts.</li><li>Serve as a trusted advisor to business teams regarding Salesforce capabilities and best practices.</li></ul>
2026-10-22T00:00:00Z

Business Analyst

Minneapolis, MN
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are looking for a Business Analyst Consultant to support enterprise business initiatives in Minneapolis, Minnesota, or through telecommuting arrangements. This Long-term Contract position focuses on partnering with stakeholders to define business needs, improve operational processes, and support large-scale ERP-related initiatives. The role combines business analysis, data validation, testing, and cross-functional coordination to help ensure smooth implementation and sustained adoption of new solutions. Responsibilities: • Partner with business leaders and operational teams to clarify objectives, define functional needs, and translate those needs into actionable business requirements. • Examine existing workflows to uncover gaps, risks, and inefficiencies, then recommend practical improvements to processes or system functionality. • Prepare, review, and validate large volumes of business data to support migration activities and maintain data quality throughout implementation efforts. • Coordinate with technical and non-technical stakeholders to communicate updates, align expectations, and support organizational readiness for change. • Guide initiatives from discovery and planning through rollout and stabilization, ensuring deliverables remain aligned with business priorities. • Investigate application or process issues, determine underlying causes, and propose solutions that improve performance and operational reliability. • Execute functional and user-focused testing activities, document outcomes, and confirm that enhancements meet business expectations. • Create process documentation, future-state workflow models, training materials, and end-user guidance to support adoption of updated tools and procedures. • Contribute to Agile team routines such as planning sessions, daily collaboration meetings, retrospectives, and solution demonstrations.
2026-11-02T00:00:00Z

Business Analyst

Oklahoma City, OK
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Business Analyst with experience supporting Electronic Health Record (EHR) initiatives to help define and refine organizational needs tied to clinical, operational, and patient-facing technologies in Oklahoma City, Oklahoma. This long-term contract position will partner with project leadership, healthcare stakeholders, and cross-functional teams to analyze workflows, gather requirements, and support the planning and delivery of EHR enhancements and related healthcare technology initiatives. The ideal candidate brings strong analytical judgment, clear documentation skills, and the ability to guide conversations that lead to validated business outcomes.Responsibilities:• Gather, evaluate, and organize business, clinical, operational, data, reporting, and regulatory requirements related to electronic health record (EHR) systems, workflows, integrations, and enhancement initiatives.• Convert stakeholder goals, clinical workflow expectations, patient care requirements, and business challenges into precise, measurable, and technology-neutral requirements that support EHR optimization and implementation efforts.• Assess requests across clinical, administrative, and support departments to identify common EHR needs, justified workflow variations, conflicting priorities, and opportunities to improve standardization and adoption.• Lead requirements gathering and review sessions with physicians, nurses, operational leaders, and other stakeholders to validate EHR-related requirements, workflow impacts, and desired outcomes.• Map current and future-state clinical and operational workflows to identify process gaps, EHR configuration needs, downstream impacts, data dependencies, and opportunities to improve patient care delivery and efficiency.• Produce key analysis deliverables such as workflow diagrams, use cases, gap analyses, business rules, data mapping documentation, and requirements traceability matrices supporting EHR projects.• Support testing and validation efforts by developing EHR-focused test scenarios, coordinating user acceptance testing (UAT), documenting issues, and confirming readiness for workflow, application, and process changes.• Work closely with the Project Manager to coordinate analysis activities, stakeholder engagement, milestone reviews, and delivery timelines across multiple concurrent efforts.• Communicate open questions, risks, dependencies, and decision points to project stakeholders while supporting EHR enhancements, system upgrades, interoperability initiatives, workflow optimization efforts, and patient-facing functionality change
2026-10-28T00:00:00Z

Business Analyst

San Fernando, CA
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Business Analyst to join a Contract assignment based in San Fernando, California. In this approximately three-month engagement, you will partner closely with company leadership to evaluate available business data, strengthen reporting capabilities, and turn raw information into practical performance insights. This role is ideal for someone who combines financial and operational perspective with strong hands-on experience in analysis, dashboard development, and management reporting. Responsibilities: • Review data available across the company’s business systems and current reporting tools to identify gaps, inconsistencies, and opportunities for better decision support. • Design and build dependable reports and dashboards that give leadership clear visibility into sales results, margin performance, backlog status, inventory position, and operational outcomes. • Define meaningful key performance indicators that align with business goals and document calculation logic so reporting remains consistent and transparent. • Validate data accuracy by reconciling outputs, investigating reporting discrepancies, and establishing repeatable methods for ongoing measurement. • Translate financial and operational findings into actionable recommendations that support decision-making for owners and management. • Work with existing Power BI assets and related data sources to improve usability, clarity, and relevance of reporting deliverables. • Prepare reporting documentation, metric definitions, and process guidance to support long-term adoption by internal stakeholders. • Provide knowledge transfer and training to team members so they can maintain and use reports effectively after the engagement ends.
2026-10-08T00:00:00Z

Business Analyst

Richmond, CA
onsite
Temporary to Hire
50 - 65 USD / Hourly
We are looking for a Business Analyst to join a California team in a contract capacity with the potential to become permanent. This position serves as a key connector between business stakeholders and technical teams, translating operational needs into practical data, reporting, and process improvement solutions. The role focuses heavily on analytics, application support, and continuous improvement within a manufacturing environment, with an emphasis on creating reliable reporting and a consistent source of trusted data. This individual will work across cross-functional initiatives while helping drive project delivery through structured analysis and Agile practices. Responsibilities: • Partner with business leaders and IT teams to gather, clarify, and document requirements for operational and technical initiatives. • Lead data-focused efforts that improve reporting accuracy, strengthen governance, and establish a dependable single source of truth across business functions. • Develop and enhance dashboards and reporting tools in Power BI to support decision-making in areas such as supply chain, accounting, quality, and production performance. • Analyze existing workflows, identify process gaps, and recommend automation opportunities that increase efficiency, consistency, and visibility. • Support enterprise applications and business initiatives by assessing needs, coordinating solutions, and helping standardize processes across teams. • Oversee project progress within an Agile framework, using Azure DevOps to track work, manage priorities, and maintain accountability with development resources. • Perform data validation, cleansing, and analysis activities to improve data quality and ensure information is flowing correctly between systems. • Collaborate with external development teams to review deliverables, clarify expectations, and help keep projects aligned with scope and timelines. • Contribute to readiness planning and business process support for future platform and ERP-related initiatives as needed.
2026-11-02T00:00:00Z

Business Analytics/Data Analyst

Arlington, TX
onsite
Temporary / Contract
40.85 - 47.3 USD / Hourly
We are looking for a Business Analytics/Data Analyst to support data-driven decision-making for a Contract position based in Arlington, Texas. This role focuses on transforming complex contract and business data into clear insights that improve reporting, compliance awareness, and operational performance. The ideal candidate will combine strong analytical capability with business intelligence expertise to interpret trends, validate information, and deliver actionable recommendations. Responsibilities: • Analyze business and contract-related data to identify patterns, exceptions, and opportunities for improved decision-making. • Build and maintain business intelligence reports, dashboards, and visual summaries that present findings clearly to stakeholders. • Review commercial contract information and related records to support audits, data validation, and reporting accuracy. • Extract, organize, and abstract data from multiple sources to create reliable datasets for analysis and business review. • Use analytical tools to evaluate performance metrics, contract terms, and operational results across key business areas. • Partner with internal teams to clarify reporting needs, refine data requirements, and provide insight into business trends. • Monitor data quality by investigating inconsistencies, resolving discrepancies, and promoting accurate documentation standards. • Prepare concise summaries and recommendations that help leadership understand risks, results, and areas for improvement.
2026-11-05T00:00:00Z

Business Analytics/Data Analyst

Belmont, NC
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an experienced Business Analytics/Data Analyst to support a contract financial data review initiative for a higher education organization in North Carolina. This 3-month assignment is suited for a hands-on accounting and analytics specialist who can investigate reporting inconsistencies, validate financial data, and strengthen trust in management reporting. The role will work closely with finance leadership to examine complex records, resolve discrepancies, and deliver clear, fact-based insights that improve reporting accuracy. Responsibilities: • Examine financial and operational information across Financial Edge and Colleague to uncover inconsistencies and support accurate reporting. • Complete detailed reconciliations involving balance sheet accounts, subsidiary records, general ledger activity, and transaction-level data. • Investigate historical accounting entries to confirm balances, explain variances, and resolve outstanding issues. • Review payroll distributions and expense coding to verify that costs are assigned appropriately across departments and functions. • Assist with month-end accounting tasks by preparing journal entries, analyzing accruals, and supporting close-related reviews. • Evaluate the effectiveness of current reporting structures and identify areas where corrections or refinements are needed. • Create concise documentation of findings, reconciliation methods, and recommended process improvements for finance stakeholders. • Partner with accounting and finance leadership to provide practical recommendations that increase confidence in financial data integrity. • Use advanced Excel and related reporting tools to analyze large data sets and produce ad hoc financial reporting as needed.
2026-11-04T00:00:00Z

Logistics Analyst

Miami, FL
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Logistics Agent to support export and domestic shipping operations from Miami, Florida. This role focuses on coordinating freight movements, preparing accurate export documentation, and ensuring shipments meet clearance requirements across international and domestic channels. The ideal candidate is highly organized, comfortable working in a fast-moving environment, and able to communicate effectively in both Spanish and English. Responsibilities:• Coordinate international and domestic shipments, ensuring timely movement of goods across assigned regions.• Prepare and review export paperwork to support customs clearance and compliance with trade regulations.• Track shipment activity and resolve transportation or documentation issues to minimize delivery delays.• Maintain detailed logistics records and update spreadsheets to monitor volumes, timelines, and performance metrics.• Use Excel formulas and functions to analyze shipping data, organize reports, and support operational decision-making.• Work closely with carriers, internal teams, and external partners to align transportation plans and service expectations.• Monitor logistics processes carefully to ensure accuracy, organization, and responsiveness in a high-volume setting. HYBRID****If interested, please call me Janet 786-393-4588 or janet.silva@roberthalfcom
2026-11-05T00:00:00Z

Logistics Analyst

Scottsdale, AZ
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
Title: Chassis Recovery & Resolution SpecialistLocation: Scottsdale, AZ (85255)Compensation: $65,000–$80,000 Base Salary + Bonus OpportunitySchedule: Monday-Friday | 8:00 AM-5:00 PM - 4 days in office/1 day WFH Are you a logistics, transportation, fleet, or asset management professional who enjoys solving complex problems and driving operational results? We're seeking a Chassis Recovery & Resolution Specialist to take ownership of equipment recovery efforts, manage time-sensitive investigations, and help protect valuable transportation assets. Why This Opportunity Stands Out✅ $65K–$80K Base Salary + Bonus Potential✅ High-Impact Role focused on recovering lost, stolen, impounded, and unreturned equipment✅ Career Growth & Visibility working directly with leadership in a specialized logistics operation What You'll Be Doing<ul><li>Manage equipment recovery cases from investigation through final resolution</li><li>Coordinate with customers, terminals, tow yards, and service providers</li><li>Research equipment history, location records, and operational data</li><li>Oversee tow, impound, and equipment release activities</li><li>Track storage fees, lien deadlines, and recovery costs</li><li>Investigate billing disputes and provide supporting documentation</li><li>Prepare reporting and KPI analysis related to recoveries, aging assets, and operational performance</li><li>Identify trends and opportunities to improve recovery results and reduce financial exposure</li></ul>
2026-11-06T00:00:00Z

Senior Cloud Security Engineer

Los Angeles, CA
onsite
Permanent / Full Time
155000 - 180000 USD / Yearly
Cloud Security Engineer Company OverviewA firm based in Los Angeles, California is seeking a Cloud Security Engineer to strengthen its cybersecurity program across cloud, data, endpoint, identity, and enterprise environments. This is an opportunity to join a collaborative technology organization where security, risk management, and operational excellence are critical to the business. Role SummaryThis role has a particular emphasis on Microsoft Azure security and will partner closely with data engineering and technology teams to secure modern cloud-based data environments. The ideal candidate combines strong cloud security architecture and engineering expertise with practical experience across security operations, incident response, vulnerability management, data protection, and risk management. Key Responsibilities<ul><li>Serve as a security engineering resource across cloud environments, identity and access management, network security, data protection, and overall security architecture.</li><li>Partner with technology teams to implement and maintain secure solutions for enterprise applications, data platforms, and infrastructure.</li><li>Review system and application security configurations, architecture, and integrations before production deployment.</li><li>Monitor, investigate, and respond to cybersecurity incidents across enterprise systems and platforms.</li><li>Lead vulnerability management activities, including risk identification, remediation coordination, patching, and ongoing security improvements.</li><li>Support identity and access management initiatives, including authentication, authorization, and privileged access controls.</li><li>Enhance security monitoring, detection, alerting, and incident response capabilities.</li><li>Help automate and standardize security controls and operational processes.</li><li>Conduct security assessments and collaborate with internal and external stakeholders to identify and reduce risk.</li><li>Support governance, risk, compliance, audit, resiliency, and business continuity initiatives.</li></ul>
2026-10-23T00:00:00Z

Chief Information Security Officer

Boston, MA
onsite
Temporary / Contract
79.1635 - 91.663 USD / Hourly
We are looking for an experienced Chief Information Security Officer to provide strategic technology and security leadership for a mission-driven nonprofit in Boston, Massachusetts. This Long-term Contract opportunity is ideal for a senior leader who can evaluate current risk exposure, strengthen protection of sensitive donor and client information, and shape a practical roadmap for cybersecurity, data governance, and resilience. The position combines executive-level advisory work with hands-on involvement in infrastructure, disaster recovery planning, and security operations in a Microsoft 365 and Azure-based environment. Responsibilities: • Develop a comprehensive security and IT risk strategy aligned with the organization’s mission, operational needs, and compliance expectations. • Assess the current technology landscape and produce a prioritized roadmap covering cybersecurity improvements, data governance, business continuity, and disaster recovery readiness. • Lead gap analyses focused on data protection, incident response, network security, backup practices, and overall resilience against breaches or service disruptions. • Establish and refine policies for information handling, document classification, retention, and archiving to better safeguard confidential legal, community, and donor records. • Partner with leadership, the internal IT manager, and external service providers to strengthen day-to-day security operations and improve oversight of help desk and technology vendors. • Provide senior guidance on protecting cloud and on-premises systems, including Microsoft 365, Azure services, shared file environments, servers, and network infrastructure. • Support planning and execution for critical technology upgrades and security enhancements while minimizing operational risk to the organization. • Advise on incident preparedness by defining response procedures, escalation paths, and recovery approaches for cyber threats, system outages, and data integrity events. • Deliver practical recommendations to executive stakeholders on technology priorities, risk posture, and investments needed to support long-term organizational stability.
2026-11-06T00:00:00Z

Help Desk Support Analyst

Carson City, NV
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Help Desk Support Analyst to support employees in Carson City, Nevada with timely technical assistance across a range of day-to-day IT issues. This Long-term Contract position is ideal for someone who enjoys resolving user problems, managing support requests, and delivering dependable service to both onsite and remote staff. The role focuses on desktop support, ticket handling, and troubleshooting Windows-based laptop environments while maintaining a detail-oriented and customer-focused approach. Responsibilities: • Provide first-line technical support by answering incoming requests and resolving day-to-day hardware, software, and access issues. • Manage and update service desk tickets, ensuring incidents are documented accurately and followed through to completion. • Troubleshoot Dell laptops and Windows-based systems to identify and correct user-facing technical problems. • Support account access needs within Active Directory, including password assistance and connectivity-related issues. • Assist both remote and onsite employees with technical concerns, using appropriate tools to diagnose and resolve problems efficiently. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Track recurring issues and contribute to practical solutions that improve overall help desk service delivery.
2026-11-06T00:00:00Z

Operations Analyst

Lebanon, IN
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for an Operations Analyst to join a logistics and distribution team in Lebanon, Indiana in a contract role with the potential to become permanent. This position focuses on improving day-to-day operational performance through data review, process evaluation, and close coordination across supply chain activities. The ideal candidate will use analytical insight to support efficient inventory flow, transportation performance, and cost-conscious distribution decisions. Responsibilities:• Create reports and spreadsheets by extracting operational data from SQL Server and related systems to support business decisions.• Review shipment activity, inventory movement, and transportation spending to uncover trends, service issues, and opportunities for improvement.• Track and maintain supply chain performance measures, providing regular updates on key operational results.• Identify workflow gaps across warehouse, distribution, and transportation functions and recommend practical solutions to improve efficiency.• Support order scheduling activities, including retrieval, tagging, and wave planning within internal operating systems.• Partner with logistics teams, carriers, suppliers, and internal stakeholders to improve delivery accuracy and reduce service delays.• Assist with technology-enabled process improvements involving warehouse and transportation management platforms.• Evaluate freight, warehousing, and distribution expenses and share recommendations that help control operating costs.• Contribute to compliance, safety, and risk management efforts by monitoring operational practices and supporting disruption planning.• Document procedures, share process updates, and communicate findings to leadership and cross-functional teams.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Somerset, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care. • Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible. • Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards. • Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation. • Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed. • Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks. • Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required. • Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-11-04T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Clara, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users. • Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications. • Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes. • Support user account administration activities in Active Directory, including access changes, password assistance, and basic account maintenance. • Troubleshoot system, peripheral, and connectivity issues to minimize disruption and restore user productivity quickly. • Install, configure, and maintain desktop equipment, operating systems, and standard business applications as needed. • Escalate more complex incidents appropriately while providing accurate notes and relevant troubleshooting details to support resolution.
2026-10-13T00:00:00Z

Help Desk/Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary to Hire
15.0385 - 17.413 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently. Responsibilities: • Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization. • Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service. • Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution. • Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance. • Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams. • Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
2026-10-19T00:00:00Z

Help Desk/Desktop Support Analyst

Monrovia, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach. Responsibilities: • Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally. • Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support. • Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting. • Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities. • Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures. • Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools. • Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed. • Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
2026-11-02T00:00:00Z

Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites. Responsibilities: • Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment. • Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access. • Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate. • Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems. • Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting. • Respond to service requests in a timely manner and communicate clearly with users throughout the support process. • Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support. • Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
2026-10-09T00:00:00Z

Help Desk/Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency. Responsibilities:• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.• Manage service desk ticket queues, document issue details, and track requests through completion.• Support user account access and permissions by performing routine Active Directory tasks.Experience with Intune MDM is essential• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.• Install, configure, and maintain desktop devices and related software to ensure reliable performance.• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively. Responsibilities: • Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs. • Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns. • Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption. • Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes. • Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary. • Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users. • Assist with user account support and access-related tasks within Active Directory and Windows-based environments. • Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
2026-10-20T00:00:00Z

Help Desk/Desktop Support Analyst

Jacksonville, FL
onsite
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive front-line technical assistance for users in Jacksonville, Florida. In this role, you will address everyday technology issues, support account access needs, and ensure incidents are accurately tracked through resolution. This position is ideal for someone who combines practical troubleshooting ability with strong communication and a service-focused approach. Responsibilities: • Deliver first-contact support for workstations, laptops, mobile devices, printers, and commonly used business applications. • Investigate and resolve routine technical issues such as password changes, sign-in failures, software setup requests, and basic network connectivity problems. • Record incident details, troubleshooting steps, and final outcomes clearly within the service management platform. • Route complex or unresolved problems to advanced support teams while providing complete documentation for efficient follow-up. • Support new user setup activities, including account provisioning and access-related requests. • Provide detail-oriented, courteous assistance that promotes a positive support experience for internal or external users. • Adhere to established IT operating procedures, service expectations, and information security guidelines.
2026-11-03T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Emphasis is more on communication and soft skills experience Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.
2026-10-28T00:00:00Z

Help Desk/Desktop Support Analyst

Ann Arbor, MI
onsite
Temporary / Contract
31.35 - 36.3 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a Long-term Contract assignment in Ann Arbor, Michigan. This position will act as a key point of contact for day-to-day IT support while handling more complex desktop, cloud, network, and operational technology issues. The role is well suited for someone who enjoys improving support processes, maintaining reliable service delivery, and assisting users in a fast-paced manufacturing environment. Responsibilities: • Lead daily service desk activities by monitoring ticket flow, prioritizing issues, coordinating escalations, and preparing regular operational updates. • Maintain and enhance the ticketing environment by refining workflows, updating request forms, improving automation, and strengthening reporting capabilities. • Resolve advanced end-user issues involving Windows systems, Microsoft 365 applications, identity management, endpoint configuration, and device provisioning tools. • Provide technical assistance for production-related technology, including manufacturing workstations, barcode equipment, scanners, floor terminals, and employee timekeeping devices. • Administer user lifecycle tasks such as account setup, access changes, separation processing, permissions management, and endpoint protection support. • Assist with network and connectivity support across firewalls, switching, wireless access, secure remote access, and web filtering tools. • Develop and maintain clear technical procedures, support articles, and asset tracking practices to improve consistency and knowledge sharing. • Partner with internal stakeholders and external service providers to strengthen support operations and raise overall service quality.
2026-11-05T00:00:00Z

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