Search jobs now Find the right job type for you Create a job alert Explore how we help job seekers Contract talent Full-Time talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2027 Salary Guide Demand for Skilled Talent Report Job Market Outlook Press Room Tech insights Labor market overview AI in recruiting Navigating the AI era Staffing for small businesses Cost of a bad hire Browse jobs Find your next hire Our locations

Add your latest resume to match with open positions.

243 results for Customer Service in Usa

Customer Service
  • Farmington, CT
  • onsite
  • Temporary / Contract
  • 18.05 - 20.9 USD / Hourly
  • We are looking for a detail-oriented Customer Service specialist to support billing operations for a contract position in Farmington, Connecticut. This role focuses on helping customers with billing-related questions while ensuring invoices, payments, and account records are handled accurately. The ideal candidate is organized, responsive, and comfortable working with financial data in a fast-paced environment.<br><br>Responsibilities:<br>• Create and distribute invoices, billing statements, and related account documents in line with established guidelines.<br>• Apply incoming payments accurately, record transactions, and provide receipts or confirmations when needed.<br>• Review account activity to reconcile balances, investigate discrepancies, and help resolve payment issues promptly.<br>• Maintain thorough and organized billing records to support accurate documentation and audit readiness.<br>• Respond to customer inquiries about charges, payment status, and account concerns with care and courtesy.<br>• Prepare reports that summarize receivables activity, account status, and other billing-related financial information.
  • 2026-09-28T00:00:00Z
Customer Service
  • San Bernardino, CA
  • onsite
  • Temporary / Contract
  • 21.85 - 25.3 USD / Hourly
  • We are looking for a detail-oriented Customer Service team member to support day-to-day client interactions for a Contract position based in San Bernardino, California. This role is ideal for someone who communicates clearly, resolves issues efficiently, and helps maintain a positive service experience across multiple touchpoints. The position also calls for technical familiarity with networking environments to assist with customer questions, troubleshooting coordination, and service-related follow-up.<br><br>Responsibilities:<br>• Respond to customer inquiries through appropriate communication channels and provide timely, accurate updates on service-related matters.<br>• Investigate reported concerns, document key details, and coordinate with internal teams to drive issues through resolution.<br>• Maintain organized service records, ensuring customer interactions and outcomes are tracked clearly and consistently.<br>• Explain products, service processes, and technical information in a way that is easy for customers to understand.<br>• Support customers with basic troubleshooting coordination involving networking equipment and connectivity-related questions.<br>• Work closely with cross-functional teams to escalate complex cases and help ensure a smooth customer experience.<br>• Monitor open requests and follow up proactively so customers remain informed on progress and next steps.
  • 2026-10-09T00:00:00Z
Customer Service
  • Hauppauge, NY
  • onsite
  • Permanent / Full Time
  • 58000 - 60000 USD / Yearly
  • We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing accurate information and timely follow-up.<br>• Support sales efforts by assisting with inside sales activities and helping move customer requests through completion.<br>• Build positive client relationships through attentive service and consistent communication.<br>• Coordinate inbound and outbound customer interactions to identify needs and support business growth.<br>• Prepare, update, and maintain sales-related records and reports using Excel.<br>• Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently.<br>• Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
  • 2026-10-05T00:00:00Z
Customer Sales Support
  • Chula Vista, CA
  • onsite
  • Temporary / Contract
  • 23.98 - 23.98 USD / Hourly
  • We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
  • 2026-09-22T00:00:00Z
Customer Service Rep.
  • Arcadia, CA
  • onsite
  • Temporary to Hire
  • 19 - 23 USD / Hourly
  • <p>A Healthcare Company is looking for a customer-focused <strong>Customer Service Representative </strong>to support clients and serve as a dependable point of contact throughout their skincare project experience in California. This Customer Service Representative ideal for someone who communicates clearly, handles inquiries with professionalism, and keeps customers updated on order and project status. The Customer Service Representative will help strengthen client relationships by resolving concerns efficiently, documenting interactions accurately, and sharing important feedback with internal teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Respond to incoming customer calls and messages promptly, providing clear answers and helpful guidance.</p><p>• Place outbound calls when needed to follow up on requests, confirm details, and keep clients informed of progress.</p><p>• Enter and update customer orders with accuracy, ensuring records remain complete and current.</p><p>• Communicate project and order status to clients in a timely manner to maintain confidence and transparency.</p><p>• Address customer questions, concerns, and service issues with professionalism and a solution-oriented approach.</p><p>• Escalate or relay client feedback and unresolved matters to the appropriate internal team members for follow-through.</p><p>• Maintain organized documentation of customer interactions, account updates, and service outcomes.</p><p>• Support a high-volume service environment while balancing responsiveness, accuracy, and quality of care.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off.</p>
  • 2026-10-08T00:00:00Z
Customer Service Representative
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 50000 - 60000 USD / Yearly
  • <p>A growing service organization in Parsippany NJ is seeking a <strong>Customer Service Coordinator</strong> to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day.</p><p><br></p><p>Responsibilities</p><ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul><p><br></p><p><br></p>
  • 2026-09-15T00:00:00Z
Customer Service Representative
  • Vandalia, OH
  • onsite
  • Temporary to Hire
  • 16.15 - 18.7 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.</p><p>• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.</p><p>• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.</p><p>• Validate spousal surcharge information and route verified details for the next stage of processing.</p><p>• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.</p><p>• Maintain and update termination-related records to keep employee status information current.</p><p>• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.</p><p>• Assist with additional administrative and service tasks as needed to support team goals and daily operations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
  • 2026-10-07T00:00:00Z
Customer Service Representative
  • Fountain Inn, SC
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Service Representative to join a transportation equipment manufacturing organization in Fountain Inn, South Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, coordinating with internal and external partners, and keeping service issues moving toward resolution. The person in this role will serve as a key point of contact for inquiries related to orders, warranties, returns, and product support while helping strengthen customer relationships through responsive communication and proactive outreach.<br><br>Responsibilities:<br>• Manage warranty and return cases from initial intake through final resolution, ensuring timely updates and accurate documentation.<br>• Partner with suppliers to address technical questions and deliver effective support to both customers and internal teams.<br>• Assist customers with troubleshooting product concerns by coordinating with suppliers to review and evaluate warranty-related issues.<br>• Provide day-to-day support to designated field sales representatives and help address the needs of the customers in their territory.<br>• Respond to customer questions through phone and written communication with clear, thorough, and solution-focused updates.<br>• Conduct outbound outreach to current customers to introduce additional products, services, or business opportunities.<br>• Monitor quotes and order activity closely, following up each day to keep customers informed and maintain momentum.<br>• Guide customers in the use of the company’s e-commerce platform through training and practical support.<br>• Handle inbound service calls and help ensure requests are routed, recorded, and resolved efficiently.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Cincinnati, OH
  • onsite
  • Temporary / Contract
  • 18 - 23 USD / Hourly
  • <p>Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.</p><p><strong>What you may do:</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul><p><br></p><p><br></p>
  • 2026-09-28T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Temporary to Hire
  • 19 - 20 USD / Hourly
  • <p>We are looking for a <strong>Customer Service Representative</strong> to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.</p><p>The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.</p><p>Responsibilities</p><ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul><p><br></p>
  • 2026-10-07T00:00:00Z
Customer Service Representative
  • Secaucus, NJ
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Customer Service Representative to join a collaborative onsite team in Secaucus, New Jersey for a Contract assignment. This role is well suited for someone with hands-on import and customs knowledge who can manage documentation accurately, communicate confidently with clients and partners, and adapt to a fast-moving logistics environment. The position supports the timely clearance of inbound shipments while helping maintain smooth coordination across internal teams, customers, and regulatory contacts.<br><br>Responsibilities:<br>• Prepare and submit customs entry documentation for imported shipments, ensuring filings are completed accurately and on schedule.<br>• Examine shipping records such as invoices, packing details, bills of lading, and origin documents to confirm compliance and resolve discrepancies.<br>• Assign appropriate tariff classifications and verify duty, tax, valuation, and country-of-origin information for each entry.<br>• Complete Importer Security Filing documentation and support clearance activities for air, ocean, and cross-border truck freight.<br>• Identify applicable customs and partner agency requirements and gather the records needed to satisfy regulatory obligations.<br>• Communicate directly with customers, agents, port contacts, and internal offices to coordinate shipment processing and address missing information.<br>• Provide status updates, answer shipment-related questions, and help guide clients through the entry process from document review to release.<br>• Contribute to the broader team by assisting with operational tasks as priorities shift in a small, hands-on environment.
  • 2026-10-05T00:00:00Z
Customer Service Representative
  • Richmond, VA
  • onsite
  • Temporary / Contract
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity.<br>• Enter new information and revise existing records accurately within company databases and account management systems.<br>• Record each conversation, status update, and planned next step to maintain complete interaction histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending.<br>• Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors.<br>• Coordinate with internal teams to help move account matters forward and support timely issue resolution.<br>• Achieve established targets for call activity, service quality, productivity, and customer experience.
  • 2026-10-08T00:00:00Z
Customer Service Representative
  • Teaneck, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution.<br>• Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner.<br>• Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement.<br>• Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality.<br>• Maintain clear records of customer interactions and follow-up actions to support consistency and accountability.<br>• Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Teaneck, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner.<br>• Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion.<br>• Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed.<br>• Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement.<br>• Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Teaneck, NJ
  • onsite
  • Temporary / Contract
  • 21.85 - 25.3 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved.<br>• Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization.<br>• Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly.<br>• Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Teaneck, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our location in a fast-paced office setting. This Long-term Contract opportunity is ideal for someone who enjoys solving problems, communicating clearly, and ensuring each request is handled with care from start to finish. The person in this role will serve as a key point of contact for service-related questions while working closely with internal teams to deliver a positive customer experience.<br><br>Responsibilities:<br>• Manage inbound customer inquiries related to service concerns and take ownership of researching and resolving issues such as missed collections and other account-related matters.<br>• Enter customer requests and service orders with accuracy, monitor progress, and ensure all items are completed in a timely manner.<br>• Partner with internal departments, including billing, sales, and operations, to coordinate solutions that align with customer needs.<br>• Guide customers in using available self-service resources so they can access information and complete routine tasks more efficiently.<br>• Recognize patterns in customer concerns and communicate repeat issues or workflow gaps to the appropriate internal contacts for review.<br>• Adjust effectively to evolving priorities, updated procedures, and changing business demands while maintaining service quality.<br>• Maintain clear and thorough communication across phone, email, and internal collaboration channels to support strong customer relationships.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Teaneck, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues.<br>• Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner.<br>• Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes.<br>• Guide customers in using available self-service resources so they can complete routine tasks more efficiently.<br>• Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Stratford, CT
  • onsite
  • Temporary to Hire
  • 19.95 - 23.1 USD / Hourly
  • <p><strong>Job Description:</strong></p><p>Our client is seeking a <strong>Customer Service Representative</strong> to join their team. This role is ideal for someone who is professional, customer-focused, and skilled at handling inquiries with efficiency and care. The Customer Service Representative will serve as a key point of contact for customers, providing support, resolving issues, and ensuring a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with a solutions-oriented approach</li><li>Process orders, update account information, and maintain accurate customer records</li><li>Communicate clearly with internal departments to ensure customer needs are met</li><li>Follow up with customers regarding open issues or pending requests</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Deliver a high level of service while meeting performance and productivity expectations</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous customer service, call center, or administrative support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Comfortable using CRM systems and other business software</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent required; additional education is a plus</li></ul><p><strong>Benefits: </strong></p><p>Contract Employees are offered healthcare, 401k, Absence pay, and paid holidays</p>
  • 2026-10-01T00:00:00Z
Customer Service Representative
  • Painesville, OH
  • onsite
  • Temporary / Contract
  • 21 - 23 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
  • 2026-10-08T00:00:00Z
Customer Service Representative
  • Teaneck, NJ
  • onsite
  • Temporary / Contract
  • 21 - 23.3 USD / Hourly
  • We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options.<br><br>Responsibilities:<br>• Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests.<br>• Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs.<br>• Guide customers in using self-service resources and explain available tools that can improve their overall service experience.<br>• Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality.<br>• Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Temporary to Hire
  • 19 - 21 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate transportation arrangements for units moving to and from external repair providers.</p><p>• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.</p><p>• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.</p><p>• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.</p><p>• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.</p><p>• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.</p><p>• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.</p><p>• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.</p>
  • 2026-10-07T00:00:00Z
Customer Service Representative
  • Cornelius, NC
  • onsite
  • Temporary to Hire
  • 21 - 23 USD / Hourly
  • <p>We are looking for a Remote Customer Service Representative who is available to work Pacific (5am-2pm EST) or Mountain (6am-3pm EST) time as normal business hours to join a growing real estate property and facilities management organization in North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, resolving issues efficiently, and learning the operational side of an online auction and e-commerce environment. In this role, you will support day-to-day customer interactions, assist with administrative and account-related tasks, and contribute to a reliable, positive experience for clients using the platform.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions, account concerns, and service issues through clear and thorough communication.</p><p>• Navigate the company’s online auction platform and internal tools to research problems and provide accurate solutions.</p><p>• Diagnose customer-related issues across connected systems and determine the appropriate next steps for resolution.</p><p>• Escalate more complex situations when needed, using sound judgment to protect the customer experience and business operations.</p><p>• Review auction listings before launch to confirm accuracy, completeness, and overall quality.</p><p>• Track receivables activity and assist with invoice follow-up to support timely customer payments.</p><p>• Contribute to the development of consistent support procedures that improve service quality and efficiency.</p><p>• Partner with technical teams to communicate recurring issues and help prioritize platform updates or fixes.</p><p>• Build strong relationships with customers by delivering dependable support and encouraging ongoing engagement.</p>
  • 2026-10-06T00:00:00Z
Customer Service Representative
  • Allentown, PA
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul><p><br></p>
  • 2026-10-02T00:00:00Z
Customer Service Representative
  • Saint Paul, MN
  • onsite
  • Permanent / Full Time
  • 50000 - 62000 USD / Yearly
  • We are looking for a Customer Service Representative to support customer accounts and order-related activities in Saint Paul, Minnesota. This position combines customer communication, billing support, and administrative coordination to help deliver accurate, timely service. The ideal candidate is detail-oriented, responsive, and comfortable working across teams to address questions, resolve issues, and keep account information current.<br><br>Responsibilities:<br>• Oversee customer orders from initial entry through completion using the company’s ERP system, ensuring records remain accurate at each stage.<br>• Partner with sales efforts by preparing customer quotations, answering inquiries, and assisting with outreach that supports new and existing business.<br>• Investigate and resolve billing concerns, including pricing discrepancies, credits, debits, and freight-related questions.<br>• Respond to product and service issues by identifying the cause, troubleshooting when possible, and coordinating escalations to achieve timely solutions.<br>• Provide clear information about products, services, order status, and account details to both current customers and prospective clients.<br>• Maintain thorough documentation of customer communications, update account records, and process account-related changes as needed.<br>• Coordinate with internal departments such as sales, accounts receivable, production, quality, and shipping to meet customer expectations and address service concerns.<br>• Inform customers of order or manufacturing delays that may affect expected shipment timing and help manage follow-up communication.
  • 2026-10-08T00:00:00Z
Customer Service Representative
  • Bloomington, MN
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • <p>We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and professional assistance to customers, clients, and team members.</p><p>• Perform a variety of administrative and operational support duties as needed.</p><p>• Build and maintain positive relationships through strong communication and customer service skills.</p><p>• Collaborate with team members and other departments to support business operations.</p><p>• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.</p>
  • 2026-10-05T00:00:00Z
2