269 Results for Customer Service Representative Jobs in Usa

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Call Center Specialist

Lexington, KY
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Kentucky Residency Requirement MUST LIVE IN KENTUCKY To be considered, candidates: MUST CURRENTLY RESIDE IN KENTUCKY MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE Technology Requirements REQUIRED EQUIPMENT Candidates must provide their own: ✅ Laptop or Desktop Computer ✅ USB Headset ✅ Ethernet Cable ✅ Reliable High-Speed Internet Service IMPORTANT INTERNET REQUIREMENT 🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED. 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE. 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE. 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING. Applicants who do not meet the technology requirements will not be eligible for this position. Qualifications Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred Comfortable making a high volume of outbound calls Strong communication and active listening skills Ability to follow scripts and maintain a professional phone presence Strong attention to detail and data entry skills Ability to work independently in a remote environment Must successfully pass a background check and drug screen Before Applying Please ensure you can answer YES to all of the following: ✅ I CURRENTLY LIVE IN KENTUCKY. ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER. ✅ I HAVE A USB HEADSET. ✅ I HAVE HIGH-SPEED INTERNET. ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY). APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED. if you need help with this please let me know - if you don't know how to do it let me know
2026-11-12T00:00:00Z

Call Center Specialist

Bremerton, WA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant. Responsibilities:• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.
2026-11-11T00:00:00Z

Call Center Specialist

Lexington, NM
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy. Responsibilities:• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.• Document conversations accurately in customer service systems and update account details as needed.• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe
2026-11-12T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-11-06T00:00:00Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support patient communication for a community health organization in California. This Long-term Contract position is ideal for someone who is comfortable handling a busy phone environment, guiding callers to the right resources, and helping patients with scheduling and refill-related requests. The person in this role will serve as an important first point of contact and contribute to a smooth, attentive experience for every caller. Responsibilities: • Manage a high volume of inbound calls each day while maintaining a calm, helpful, and attentive approach. • Serve as the first point of contact for patients, providing accurate information and directing calls to the appropriate departments or team members. • Coordinate appointment scheduling and make updates to patient information as needed during each interaction. • Assist with prescription refill requests by gathering necessary details and forwarding information through the proper channels. • Create and submit service tickets or internal requests to support timely follow-up and issue resolution. • Document call details clearly and accurately in customer service or office systems to maintain organized records. • Work closely with front office and support staff to help balance call coverage and maintain responsive service levels.
2026-11-11T00:00:00Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support a busy healthcare team in Santa Cruz, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping patients over the phone. In this role, you will serve as an important first point of contact, assisting callers with appointment coordination, refill-related requests, and general support while ensuring each interaction is handled with professionalism and care. Responsibilities: • Manage a high volume of inbound calls each day and provide courteous, efficient assistance to patients and callers. • Serve as the initial phone contact for patient-related inquiries, gathering information and directing calls to the appropriate department or team member. • Coordinate appointment scheduling and make updates accurately within the appropriate systems. • Receive prescription refill requests and route them promptly according to established procedures. • Create and submit service tickets or internal requests to support follow-up and issue resolution. • Maintain accurate call documentation and ensure patient information is recorded clearly and completely. • Support front-office and care teams by helping prioritize urgent concerns and escalating issues when needed. • Deliver a positive customer experience by responding with empathy, patience, and professionalism in every interaction.
2026-11-11T00:00:00Z

Call Center Specialist

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support patient communication for a busy healthcare organization in California. This Long-term Contract position is ideal for someone who is comfortable managing a steady volume of inbound calls while providing helpful, detail-oriented service to patients. The person in this role will serve as an important first point of contact, helping callers with scheduling, message routing, and service-related requests in a fast-paced office environment. Responsibilities: • Manage a high number of inbound calls each day and respond to patient inquiries with care and empathy. • Act as the initial point of contact for patients, gathering information and guiding each caller to the appropriate resource or department. • Coordinate appointment scheduling and make updates to patient information as needed during call interactions. • Process prescription refill requests and ensure messages are directed promptly to the appropriate clinical teams. • Create and submit internal service tickets or requests to support follow-up and issue resolution. • Maintain accurate call notes and complete basic administrative tasks related to daily patient communication. • Work collaboratively with front office and internal teams to help maintain smooth call handling and service coverage. • Deliver a positive customer service experience while meeting productivity expectations in a structured office setting.
2026-11-11T00:00:00Z

Call Center Specialist

Pennsauken, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.<ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
2026-11-06T00:00:00Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T00:00:00Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T00:00:00Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-30T00:00:00Z

Sr. Customer Service Specialist

Memphis, TN
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This position serves as a central point of contact for customers while overseeing order activity, account support, and coordination across sales, operations, warehouse, technical, and production teams. The ideal candidate brings a strong service mindset, excellent organization, and the ability to keep multiple priorities moving in a fast-paced, onsite environment. Responsibilities: • Oversee the full order lifecycle from initial entry through fulfillment, confirming accuracy, timing, and customer expectations at each stage. • Partner with internal departments to resolve questions related to inventory, shipment schedules, documentation, and order progress for domestic and international customers. • Support customer accounts by assisting with pricing details, proposals, contract-related coordination, and activities that strengthen long-term business relationships. • Track open orders, customer demand patterns, and forecast information to help improve planning and day-to-day operational execution. • Maintain organized customer records, shared communication channels, and reporting data to ensure information remains current and accessible. • Identify service gaps and workflow inefficiencies, then recommend practical improvements that enhance responsiveness and accuracy. • Provide cross-coverage for customer service and commercial support tasks as business needs shift. • Communicate clearly with customers and internal partners to address issues quickly and maintain a consistent service experience.
2026-11-10T00:00:00Z

Member Support Rep

Albany, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
We’re partnering with a well-respected nonprofit that is growing its Member Support team. If you want more than your next job, this temp-to-hire role offers long-term potential, strong training, room to grow your career, and excellent benefits once you’re hired permanently. You’ll join a supportive team at a well-known organization with a long history of serving its communities, and you’ll have the chance to make a real difference in the community!What You’ll Do:<ul><li>Help members in person, by phone, and online</li><li>Answer questions and resolve service issues</li><li>Process transactions and keep accurate records</li><li>Identify member needs and suggest the right solutions</li><li>Build lasting customer relationships</li><li>Work with a collaborative, customer-focused team</li></ul>We’re Looking For People Who:<ul><li>Love helping others and creating a great experience</li><li>Connect easily with people and communicate clearly</li><li>Do well in a fast-paced environment</li><li>Are professional, reliable, and eager to learn</li><li>Bring flexibility and dependability to the team</li><li>Want to grow with a respected organization</li></ul>What You’ll Need:<ul><li>Customer service or other people-facing experience</li><li>Strong communication and problem-solving skills</li><li>Comfort picking up new systems and technology</li><li>Ability to multitask while staying accurate and professional</li></ul>Schedule: Two-week rotation of day and evening shifts, plus every other Saturday<ul><li>Day: 7:00 AM – 5:00 PM</li><li>Evening: 9:00 AM – 7:00 PM</li><li>Saturday: 8:00 AM – 2:00 PM</li><li>Schedules are set in advance, with some flexibility depending on business needs</li></ul>Great Backgrounds Include:<ul><li>Customer Service</li><li>Retail</li><li>Hospitality</li><li>Banking</li><li>Call Center</li><li>Administrative Support</li></ul>Easy to Get To: Locations are on the CDTA bus line, which makes commuting easy if you use public transportation.Interested? We’d love to tell you more! Call Parker Huguley or Mary Christman at 518-462-1430. We look forward to hearing from you!
2026-11-12T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-11-13T00:00:00Z

Client Services Coordinator

Sacramento, CA
onsite
Temporary / Contract
23 - 24.75 USD / Hourly
We are looking for a Client Services Coordinator to provide dependable administrative and front office support for a contract position based in Sacramento, California. This role will help maintain a welcoming office environment, coordinate daily operational needs, and support client-facing activities with care and attention to detail. The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities across scheduling, documentation, events, and vendor-related tasks. Responsibilities: • Welcome visitors and clients, manage front desk activity, and ensure a welcoming and detail-focused office experience. • Prepare, edit, and organize business documents, presentations, spreadsheets, and correspondence using Microsoft Office applications. • Support document execution processes by sending, tracking, and maintaining files through AdobeSign or DocuSign. • Monitor office and kitchen inventory, place supply orders, and keep shared spaces stocked and organized. • Coordinate meetings and events by arranging meals, preparing conference rooms, and handling on-site logistics. • Submit invoices accurately through Coupa and follow internal procedures for timely processing. • Assist with administrative tasks related to contracts, records, and document management as needed. • Partner with team members during the onboarding period to learn workflows and provide smooth coverage throughout the assignment.
2026-11-11T00:00:00Z

Client Service Coordinator (General) - Level 1

Social Circle, GA
onsite
Temporary / Contract
26 - 27 USD / Hourly
. This long-term contract position offers the opportunity to work closely with customers and internal teams to address requests, share updates, and keep client programs running smoothly. The role is best suited for someone who communicates clearly, stays organized, and is comfortable handling administrative and service-related tasks in a structured environment. Responsibilities:• Build and maintain strong client relationships through regular communication, timely follow-up, and careful resolution of routine and escalated concerns.• Manage client support activities such as onboarding assistance, account administration, reporting coordination, and program-related requests.• Collaborate with service operations and other internal partners to help meet account expectations and maintain agreed service performance.• Gather customer needs and relay important details to the appropriate internal teams while helping address service issues and identify improvement opportunities.• Coordinate system setup, user access, usability support, and client training to help ensure a smooth customer experience.• Prepare and distribute standard operating procedures, reports, data summaries, and dispatch-related updates for assigned accounts.• Lead scheduled client check-in calls to provide status updates, answer questions, and share relevant program information.• Offer day-to-day guidance and basic training support to teammates when questions arise around processes or tools.• Complete assigned tasks by following established procedures, escalating issues when needed, and working under close supervision to deliver accurate results.
2026-11-13T00:00:00Z

Client Service Coordinator (General) - Level 1

Indianapolis, IN
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly. Responsibilities:• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication
2026-10-22T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T00:00:00Z

Customer Service--Logistics

Chattanooga, TN
onsite
Temporary to Hire
19.95 - 21 USD / Hourly
Customer Service Representative (4 Openings)Chattanooga, TN | Full-Time | On-SiteOur client is experiencing significant growth within its Dedicated Operations division and is seeking four Customer Service Representatives to join the team. This role combines customer service, transportation operations, and account management, making it an excellent opportunity for individuals who enjoy building relationships, problem-solving, and working in a fast-paced environment. As a Customer Service Representative, you'll serve as the primary point of contact for assigned customer accounts while partnering closely with operations teams and Fleet Managers to ensure freight moves efficiently and customers receive exceptional service. What You'll Do<ul><li>Manage daily communication for assigned customer accounts.</li><li>Serve as the primary customer-facing contact for transportation and service-related needs.</li><li>Build and maintain loads within transportation systems.</li><li>Track freight and provide timely shipment updates.</li><li>Coordinate with Fleet Managers, drivers, and operations teams to ensure service expectations are met.</li><li>Resolve issues proactively and communicate solutions to customers.</li><li>Monitor shipment activity and maintain accurate records and documentation.</li><li>Partner with teammates in a pod-based environment where customer service and operations teams work together to support customer accounts.</li><li>Assist with operational tasks and special projects as business needs require.</li></ul>What We're Looking For<ul><li>Previous experience in logistics, transportation, dispatch, fleet operations, customer service, or supply chain is highly preferred.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Ability to remain calm and effective in a fast-paced, changing environment.</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficiency with Microsoft Office and business systems.</li></ul>Ideal BackgroundsSuccessful candidates often come from:<ul><li>Transportation and logistics operations</li><li>Dispatch or routing environments</li><li>Supply chain and freight coordination</li><li>Customer service or account management roles</li><li>Hospitality and service industries, such as restaurant, retail, or hotel operations, where managing multiple priorities is essential</li></ul>Why Join This Team?<ul><li>Join a growing operation supporting one of the nation's largest team-driving networks.</li><li>Work in a collaborative, team-oriented environment.</li><li>Gain exposure to both customer-facing and operational aspects of transportation management.</li><li>Opportunity for long-term career growth within a stable and expanding organization.</li></ul>If you're organized, customer-focused, and enjoy coordinating multiple moving pieces while delivering exceptional service, we'd love to hear from you.
2026-11-04T00:00:00Z

Customer Experience Manager (Contract)

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Location: Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)Duration: 90 Days (Contract with potential for extension/conversion based on performance and business needs)Employment Type: Full-Time Contract About the RoleWe are seeking an energetic, analytical, and customer-obsessed Customer Experience (CX) Manager for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.Key Responsibilities<ul><li>Customer Journey Mapping: Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li>Voice of Customer (VoC) Strategy: Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li>Process & Workflow Improvement: Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li>Metrics & Reporting: Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li>Team & Operations Support: Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
2026-11-02T00:00:00Z

Client Relationship Manager

Minneapolis, MN
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships. Responsibilities:• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.• Step in to assist other team members when coverage is needed due to workload demands or staff absences.• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.• Take on additional administrative and client support duties as business needs evolve.
2026-10-29T00:00:00Z

Sr Customer Contact Center

Stoneham, MA
onsite
Permanent / Full Time
60000 - 61000 USD / Yearly
We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences. Responsibilities: • Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently. • Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail. • Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience. • Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs. • Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction. • Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations. • Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
2026-10-23T00:00:00Z

Inside Sales Representative

East Lansing, MI
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Location: East Lansing, HybridSalary: $60,000 base salary + commission Our telecommunications client is looking for an Inside/Outside Sales Representative to support sales growth and deliver an excellent customer experience. In this role, you will serve as a central point of contact for incoming inquiries, help move opportunities through the sales process, and work closely with the VP of Business Development. This position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and enjoys building strong relationships with both prospective and current customers. Responsibilities:• Respond to inbound sales requests promptly and guide prospective customers through available service options.• Prepare commercial sales proposals and service recommendations based on customer needs assessments and service offerings.• Maintain accurate and up-to-date lead, prospect, and opportunity records within the CRM.• Build and maintain strong relationships with commercial prospects and existing customers by delivering attentive, high-touch support.• Conduct outbound outreach to targeted accounts and service areas to generate interest and identify new business opportunities.• Prepare sales information, track account activity, and maintain accurate records in company systems.• Support market development efforts in strategic fiber service areas by following up on leads and assisting with customer engagement activities.• Help resolve customer questions and escalate complex issues appropriately to maintain service quality and responsiveness.
2026-11-11T00:00:00Z

Inside Sales Representative

Batesville, IN
remote
Temporary to Hire
25 - 26 USD / Hourly
We are looking for an Inside Sales Representative to join our team in a contract-to-permanent capacity. This role focuses on strengthening customer relationships, expanding revenue opportunities within existing accounts, and identifying new business prospects. The ideal candidate is energized by sales growth, communicates effectively across teams, and delivers a high-quality customer experience through consistent follow-up and account support. Responsibilities: • Build and maintain strong connections with current customers while pursuing new opportunities to expand account revenue. • Drive sales performance by promoting products and services that increase overall business growth and deepen customer engagement. • Manage an assigned portfolio of accounts, balancing day-to-day service needs with proactive outreach to uncover additional business. • Record sales activity, outcomes, and customer feedback accurately in the company’s tracking system to support visibility and planning. • Partner with leadership and cross-functional teams, including field sales, marketing, logistics, and credit, to deliver responsive and coordinated customer support. • Contribute to sales planning efforts and participate in team meetings to share updates, market feedback, and performance insights. • Monitor customer needs and buying patterns to identify opportunities for improved service and increased sales results.
2026-11-09T00:00:00Z

Inside Sales Representative

Summit, NJ
onsite
Temporary / Contract
25 - 40 USD / Hourly
We are looking for an experienced Inside Sales Representative to support a Financial Services organization on a Contract assignment based in Summit, New Jersey. In this role, you will drive early-stage business development by connecting with senior stakeholders, generating strong opportunities, and helping expand visibility within key target accounts. This position is ideal for a sales candidate who is confident building prospect pipelines, coordinating meetings and demonstrations, and contributing to go-to-market readiness. Responsibilities:• Develop and maintain a focused pipeline of high-potential prospects ahead of upcoming market outreach initiatives.• Connect with executive-level contacts such as CMOs, Vice Presidents, and Directors to present relevant solutions and open the door to new business conversations.• Define and refine target customer profiles to improve prospecting precision and support strategic sales efforts.• Arrange introductory calls, stakeholder meetings, and product demonstrations with prospective clients to advance opportunities.• Work closely with leadership and revenue operations partners to align outreach activity with sales objectives and pipeline targets.• Increase market visibility by initiating conversations with priority brands and creating opportunities to build strong business relationships.• Monitor prospect interactions, outreach results, and pipeline movement to ensure accurate reporting and follow-through.• Support go-to-market preparation and launch planning for the January and February timeframe.
2026-10-21T00:00:00Z

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