We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a Contract Sr. Financial Analyst to provide high-level financial insight and support informed decision-making across the organization in Monroeville, Pennsylvania. This role is suited for someone who is detail oriented and can interpret complex data, strengthen planning activities, and deliver meaningful analysis in a fast-paced environment. The position will contribute to budgeting, forecasting, reporting, and operational finance with a strong focus on business performance and profitability.<br><br>Responsibilities:<br>• Create and review recurring financial reports, projections, and budget comparisons to highlight performance trends and business risks.<br>• Build detailed financial models that guide planning efforts and support strategic and operational decisions.<br>• Examine product costs, inventory activity, labor efficiency, overhead impact, and margin performance to identify improvement opportunities.<br>• Track operational and financial metrics tied to production results and communicate findings to leadership.<br>• Collaborate with plant, supply chain, and operations teams to uncover savings opportunities and improve financial outcomes.<br>• Contribute to annual budgeting cycles and longer-term financial planning initiatives across the business.<br>• Conduct special financial investigations and present concise, actionable recommendations to management.<br>• Support closing activities by preparing accruals, reconciling accounts, and assisting with accurate financial statement reporting.<br>• Review pricing and profitability data to help assess product-level performance and business strategy.
<p>We are looking for a skilled Financial Analyst/Manager to oversee and optimize pricing strategies for our client in the Wexford, PA area. In this role, you will collaborate across departments to ensure pricing aligns with market trends, manufacturing costs, and customer needs, driving profitability and competitiveness. This position requires an analytical mindset and a strategic approach to manage margins and support long-term business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement pricing models and strategies.</p><p>• Collaborate with Sales, Finance, Operations, and Procurement teams to ensure pricing reflects accurate costs and market conditions.</p><p>• Conduct detailed analyses of cost structures, market trends, and capacity utilization to inform pricing decisions.</p><p>• Establish and oversee discount guidelines and customer-specific pricing agreements.</p><p>• Monitor and manage margin performance to ensure profitability while maintaining market competitiveness.</p><p>• Provide disciplined and accurate quoting processes to support sales initiatives.</p><p>• Evaluate and adjust pricing strategies based on raw material costs and manufacturing economics.</p><p>• Contribute to the development of long-term commercial strategies in a cost-sensitive manufacturing environment.</p><p>• Present financial insights and recommendations to senior management for decision-making.</p><p>• Maintain detailed records and documentation related to pricing models and customer agreements.</p>
<p>We are looking for an experienced, fully on-site Accounting Manager to support a client. This long-term contract opportunity is ideal for a finance specialist who can lead day-to-day accounting activities, strengthen controls, and deliver accurate financial reporting in a fast-paced industrial environment. The role partners closely with operational leadership while overseeing core accounting processes, cash activity, and month-end close responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Lead daily accounting operations, including oversight of accounts payable, accounts receivable, general ledger activity, and monthly reconciliations across balance sheet and subsidiary accounts.</p><p>• Direct the month-end close cycle by preparing and reviewing journal entries, analyzing results, and ensuring timely completion of financial statements.</p><p>• Monitor cash positions, manage banking activity, support fraud prevention efforts, and develop recurring cash flow projections to help guide business decisions.</p><p>• Maintain accurate bank reconciliations, fixed asset records, and depreciation schedules while ensuring supporting documentation is complete and organized.</p><p>• Supervise front-office accounting staff, provide guidance to team members, and step in to support essential transactional duties when needed.</p><p>• Oversee collection efforts for outstanding receivables and help drive consistent follow-up to improve cash recovery and account resolution.</p><p>• Support payroll-related accounting by recording pay-period entries and serving as an on-site resource for payroll and benefits administration matters.</p><p>• Ensure compliance with tax filings and regulatory reporting requirements at the local, state, and federal levels.</p><p>• Coordinate audit preparation by assembling schedules, responding to external auditor requests, and assisting with interim and year-end review activities.</p><p>• Evaluate accounting procedures and internal controls, then implement process improvements that increase efficiency, accuracy, and operational effectiveness.</p>
<p>Our client is looking for an outgoing Inside Sales Associate to join their team in Gibsonia, PA. This contract-to-hire opportunity is ideal for someone who enjoys talking with customers, building relationships, and turning incoming leads into sales. If you're motivated, confident on the phone, and enjoy working in a fast-paced team environment, we'd love to hear from you.</p><p><br></p><p><br></p><p><strong>Position Details:</strong></p><p>Contract-to-hire opportunity</p><p>Full-time schedule</p><p>Monday-Friday, 8:00 AM-4:30 PM</p><p>Fully onsite in Pittsburgh's North Hills area</p><p>Business casual work environment</p><p>Pay: $18.00-$20.00 per hour</p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><p>Speak with homeowners and business customers who have expressed interest in products and services</p><p>Build rapport, uncover customer needs, and recommend the best solutions</p><p>Follow up on leads and customer inquiries by phone and email</p><p>Guide customers through the sales process and confidently ask for the sale</p><p>Maintain accurate notes and customer information within company systems</p><p>Work closely with team members to achieve sales goals and deliver excellent customer service</p><p>Stay informed on products, pricing, and promotions</p><p>Manage multiple customer conversations while staying organized and responsive</p><p><br></p><p><br></p>
<p><strong>Greater Pittsburgh Area | Manufacturing Industry</strong></p><p><strong>Promotional opportunity for a Staff or Intermediate Accountant ready for the next step</strong></p><p>Our manufacturing client in the greater Pittsburgh area is seeking a <strong>Senior Accountant</strong> to join its growing finance team. This is an excellent <strong>career advancement opportunity</strong> for a motivated <strong>Staff Accountant or Intermediate Accountant</strong> looking to step into a broader role with increased ownership and visibility.</p><p>The Senior Accountant will play a key role in supporting day-to-day accounting operations, including <strong>payroll processing, account reconciliations, month-end close, prepaid expenses, and fixed assets</strong>. This position is ideal for an accounting professional who brings strong technical skills, a high level of accuracy, and the ability to work independently while contributing to a collaborative team environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process <strong>bi-weekly and semi-monthly payroll</strong>, ensuring accuracy of hours, deductions, tax withholdings, and compliance with federal, state, and local regulations</li><li>Reconcile payroll-related general ledger accounts and research and resolve discrepancies</li><li>Prepare and post <strong>month-end journal entries</strong>, including accruals, adjustments, and reclassifications</li><li>Perform monthly <strong>balance sheet reconciliations</strong> and <strong>bank reconciliations</strong>, identifying and resolving variances in a timely manner</li><li>Maintain the <strong>prepaid expense schedule</strong>, ensuring accurate amortization and monthly expense recognition</li><li>Manage the <strong>fixed asset ledger</strong>, including additions, disposals, depreciation, and periodic physical asset verification</li><li>Assist with <strong>month-end and year-end close</strong> to support reporting deadlines</li><li>Support <strong>internal and external audit</strong> requests by preparing schedules and documentation</li><li>Identify opportunities to enhance <strong>accounting processes, reporting, and internal controls</strong></li><li>Participate in special projects and other accounting-related duties as needed</li></ul><p><br></p>
We are looking for a detail-oriented Sr. Accountant to support payroll operations and related financial activities in Pittsburgh, Pennsylvania. This role oversees accurate and timely payroll processing, regulatory reporting, union-related administration, and payroll account reconciliation while partnering closely with Human Resources. The ideal candidate brings strong accounting judgment, excellent organizational skills, and the ability to manage multiple deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee daily payroll administration, ensuring employees are paid accurately and on schedule through direct deposit and manual payment methods when required.<br>• Interpret collective bargaining agreements and apply contract terms correctly to wages, deductions, fringe benefits, and other payroll-related obligations.<br>• Maintain payroll system data by updating union rates, benefit amounts, tax settings, and employee records as changes occur.<br>• Review onboarding documentation for new hires, complete employment verification steps, and enter employee information into payroll records.<br>• Examine weekly time submissions for completeness and accuracy, perform audits, and enter hours manually when needed.<br>• Prepare and submit payroll tax payments, complete tax filings, and produce required monthly union reporting within established deadlines.<br>• Resolve payroll discrepancies such as shortages, final payments, and other special pay situations with accuracy and discretion.<br>• Coordinate payroll-related records, audit support, and required documentation with the Human Resources team and external reviewers.<br>• Reconcile payroll-related general ledger accounts as part of quarterly financial reporting and assist with special analyses or assigned projects.
<p>An organization in Downtown Pittsburgh is in need of temporary to hire assistance in the Collections Department!</p><p> </p><p>The position is 100% onsite and located in the East of Pittsburgh.</p><p> </p><p>The Collections Specialist would be responsible for the following duties:</p><ul><li>Manage a high-volume portfolio of customer accounts, ranging from several hundred to 500+ accounts.</li><li>Conduct collection activities through phone calls and email correspondence.</li><li>Follow up on outstanding balances and work with customers to resolve payment issues.</li><li>Build and maintain positive customer relationships while ensuring timely collection of receivables.</li><li>Review and monitor aging reports to identify past-due accounts and collection priorities.</li><li>Document collection efforts and account activity accurately within company systems.</li><li>Collaborate with internal departments to resolve billing and payment discrepancies.</li></ul><p>If you are interested in being considered for this Collections Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You'll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Mortgage Loan Closer</strong> to support the home loan closing process for a national building company with operations in the Pittsburgh area from start to finish. This role is responsible for coordinating closing activities, preparing loan documents, reviewing files for accuracy, and helping ensure all deadlines are met. The ideal candidate is organized, thorough, and able to work effectively with multiple internal teams and external partners.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare initial and final closing disclosures within required timeframes</li><li>Prepare and distribute closing documents to buyers and title companies</li><li>Coordinate and manage closing schedules</li><li>Initiate funding wires for loan closings</li><li>Review signed closing packages for completeness before shipment</li><li>Audit loan files for quality control and accuracy prior to closing</li><li>Clear closing conditions and confirm files are ready to close</li><li>Partner with internal departments and external contacts to meet deadlines and ensure a smooth closing process</li></ul><p><br></p>
<p>We are looking for an experienced Sr. Accountant to support accurate financial reporting and strengthen day-to-day accounting operations in the Canonsburg, Pennsylvania area. This role plays a central part in the close process, financial analysis, and cross-functional coordination while helping maintain reliable controls and reporting practices. The ideal candidate brings strong general ledger expertise, sound judgment, and the ability to manage detailed accounting work in a dynamic business environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly and annual close activities to ensure financial records are completed accurately and on schedule.</p><p>• Prepare, review, and post journal entries while maintaining the general ledger and completing balance sheet and bank reconciliations.</p><p>• Generate core financial reports, including profit and loss statements, balance sheets, cash flow reporting, and related supporting schedules.</p><p>• Track fixed assets, record depreciation, and report on capital spending to support accurate accounting for long-term investments.</p><p>• Partner with accounts payable and accounts receivable functions to resolve discrepancies and reconcile transactional activity.</p><p>• Support external audit readiness by organizing schedules, assembling documentation, and explaining account fluctuations and variances.</p><p>• Contribute to financial systems initiatives by coordinating with internal teams and external partners on evaluation, setup, testing, and rollout activities.</p><p>• Document accounting workflows, reporting structures, policies, and internal controls, and assist with data validation, user training, and process improvements.</p><p>• Assist with budgeting, forecasting, KPI reporting, and management analysis to support operational planning and business decisions.</p>
We are looking for a Contracts Administrator to support government contract and agreement activities for a Contract position based in Pittsburgh, Pennsylvania. This opportunity is well suited to someone who brings practical experience in contract, legal, or grants administration and can manage detailed documentation with a high degree of accuracy. The role requires sound judgment, professionalism, and the ability to work independently in a remote setting while safeguarding sensitive information.<br><br>Responsibilities:<br>• Review, organize, and maintain contract records and related documentation to support day-to-day administration activities.<br>• Assist with preparing, tracking, and updating agreements, amendments, and other contract materials throughout the contract lifecycle.<br>• Coordinate with internal stakeholders to gather required information, confirm terms, and help keep deliverables and deadlines on schedule.<br>• Support contract negotiation and pricing activities by compiling details, verifying data, and ensuring documentation is complete.<br>• Monitor contract status and communicate important dates, obligations, and follow-up items to the appropriate teams.<br>• Handle confidential materials with discretion and maintain accurate files in accordance with business and compliance expectations.<br>• Contribute to government contracts administration processes by applying knowledge of relevant federal guidelines when needed.<br>• Work effectively in a remote environment using reliable internet access and strong self-management skills to meet priorities independently.
<p>We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal candidate is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams.</p><p><br></p><p>Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.</p><p>• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.</p><p>• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.</p><p>• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.</p><p>• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.</p><p>• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.</p><p>• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.</p><p>• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.</p>
<p>We are looking for an accomplished <strong>General Ledger Manager</strong> to join a detail-oriented services firm in Pennsylvania on a contract-to-hire basis. This role is suited for a hands-on accounting leader who can guide day-to-day operations, oversee the accuracy of client financial records, and support timely tax and reporting deliverables. The position combines team leadership, technical review, and direct involvement with more complex small business accounting engagements.</p><p><br></p><p>Open to part-time and full-time options. Fully onsite. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Direct the flow of accounting and tax work across the team, balancing assignments and monitoring deadlines to keep client engagements on schedule.</p><p>• Lead and coach bookkeeping and tax staff by providing technical guidance, reviewing output, and encouraging consistent performance standards.</p><p>• Examine general ledger activity, reconciliations, and financial reporting packages to confirm completeness, accuracy, and compliance.</p><p>• Conduct detailed reviews of business tax filings, including pass-through and sole proprietor returns, before final approval and release.</p><p>• Take ownership of challenging or high-visibility client accounts by preparing financial statements and tax work for complex engagements.</p><p>• Identify discrepancies in client books, investigate unusual balances or transactions, and drive corrective action where needed.</p><p>• Support month-end close activities through oversight of journal entries, account analysis, and reconciliation processes.</p><p>• Maintain an organized operating rhythm for the office by tracking project status, prioritizing urgent needs, and ensuring deliverables move efficiently from preparation through completion.</p>
We are looking for a Payroll Specialist to support accurate and timely payroll operations for a busy organization in Pittsburgh, Pennsylvania. This role is ideal for someone who is highly organized, attentive to detail, and comfortable balancing multiple priorities in a deadline-driven setting. The successful candidate will contribute to payroll accuracy, maintain reliable records, and provide responsive support to employees and internal stakeholders.<br><br>Responsibilities:<br>• Maintain payroll and timekeeping records by entering and updating employee data with a high degree of accuracy<br>• Review payroll registers and supporting reports to identify discrepancies and ensure records are complete before processing<br>• Execute regular payroll cycles on schedule, confirming employees are paid correctly and on time<br>• Record deduction arrears, monitor outstanding balances, and help keep related payroll information current<br>• Prepare and support payroll tax filings as well as reporting tied to fringe benefits and other required withholdings<br>• Assist with related accounting and administrative activities that support day-to-day department operations<br>• Respond to payroll-related questions from employees and internal teams with professionalism and clarity<br>• Carry out additional assignments and special projects as directed by leadership
We are looking for an experienced Accounts Receivable/Billing Specialist to support a busy construction-focused operation. This role is well suited for an organized, detail-oriented accounting specialist who can manage billing, receivables, and project documentation with a high level of accuracy. The position works closely with internal partners and customers to keep invoicing, collections, and account records current in a deadline-driven environment.<br><br>Responsibilities:<br>• Coordinate administrative and billing activities tied to new and active projects, ensuring each assignment is set up correctly and supported throughout the billing cycle.<br>• Establish and maintain customer and job records within company systems so project and financial information remains accurate and up to date.<br>• Create, review, and issue invoices in a timely manner, following contract terms and project requirements.<br>• Track receivable aging, communicate with customers regarding past-due balances, and help drive prompt payment resolution.<br>• Prepare required payroll-related compliance documents and lien waiver paperwork for customer submission when applicable.<br>• Manage collection efforts effectively while partnering with internal teams to support consistent cash flow.<br>• Organize accounting documentation and project files in line with recordkeeping standards so information is easy to access for authorized staff.<br>• Follow company procedures and contribute to training, safety, and continuous improvement initiatives as needed.
<p>We are looking for an experienced Human Resources Director to lead HR strategy and daily people operations for a senior care organization in Pennsylvania. This role oversees key HR programs that support employee engagement, compliance, workforce planning, and leadership development across the assigned facility. The ideal candidate brings strong judgment, healthcare or senior living experience, and the ability to build effective partnerships with leaders and staff.</p><p><br></p><p>Responsibilities:</p><p>• Employee relations and engagement</p><p>• Benefits, leaves, and workers' compensation</p><p>• Compensation and HR policies</p><p>• Training and development</p><p>• Labor relations and compliance</p><p>• Workplace health and safety</p><p>• HR support for a multi-service care environment</p>
<p>We are looking for an Executive Assistant to support senior leadership in Pittsburgh. This contract to permanent position is ideal for a highly organized individual who can manage complex schedules, coordinate travel logistics, and keep executive priorities moving efficiently. The role requires strong attention to detail, sound judgment, and the ability to handle multiple responsibilities in a fast-paced environment. This is a fully on-site Monday - Friday 9AM - 5PM. </p><p><br></p><p> Responsibilities: </p><p>• Manage executive calendars by organizing meetings, resolving scheduling conflicts, and ensuring leaders are prepared for daily commitments.</p><p>• Arrange domestic and international travel plans, including transportation, lodging, and itinerary details, while adapting quickly to schedule changes. </p><p>• Coordinate travel logistics from start to finish and provide timely updates regarding reservations and trip adjustments. </p><p>• Support executive meetings by scheduling sessions, confirming attendees, preparing logistics, and helping maintain an efficient meeting flow.</p><p>• Monitor shifting priorities and align appointments, travel, and meeting needs to help executives stay focused on key business objectives.</p><p>• Maintain accurate records of schedules, travel plans, and meeting arrangements while handling sensitive information with discretion.</p><p><br></p>
<p>We are looking for an experienced Accounting Manager to provide hands-on leadership across core accounting activities and support day-to-day financial operations. This is a long-term contract position suited for a detail-oriented individual who can work independently, manage recurring accounting processes, and deliver reliable financial insight in a part-time capacity. The ideal candidate brings strong technical accounting expertise, sound judgment, and the ability to keep month-end and reporting activities running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Lead the monthly close process by preparing journal entries, maintaining the general ledger, and ensuring accounts are reconciled accurately and on schedule.</p><p>• Produce monthly financial schedules and management reports that provide clear visibility into operating results and financial performance.</p><p>• Oversee accounts payable activities and support purchasing-related administration to help maintain accurate vendor records and timely payments.</p><p>• Manage inventory accounting tasks, including balance reviews and reconciliations, to support accurate valuation and reporting.</p><p>• Assist with audit readiness and tax preparation by organizing financial records and responding to documentation requests.</p><p>• Prepare gross margin reporting and calculate sales commissions using reliable financial data and established methodologies.</p><p>• Develop preliminary annual budget schedules and perform periodic financial analysis to support planning and decision-making.</p><p>• Document recurring accounting procedures and identify opportunities to improve efficiency, consistency, and internal controls.</p>
We are looking for an Industrial Software & Applications Engineer to join a permanent team supporting industrial technology initiatives in Pennsylvania. This position blends software engineering with automation support, offering the opportunity to build and enhance applications that improve visibility, reliability, and performance across operational systems. The role is well suited for someone who enjoys solving technical problems, working with connected equipment, and contributing to projects involving industrial data, controls, and modern software tools.<br><br>Responsibilities:<br>• Build, maintain, and enhance software applications that support the monitoring, control, and analysis of industrial operations.<br>• Work with automation hardware and software such as PLCs, HMIs, sensors, and instrumentation to support system connectivity and functional performance.<br>• Develop scripts, APIs, dashboards, and reporting tools that help teams access operational data and improve decision-making.<br>• Assist with collecting, validating, transforming, and processing industrial data for both real-time use and longer-term analysis.<br>• Troubleshoot communication links, interfaces, and networked systems to improve reliability across connected industrial environments.<br>• Contribute to system testing, commissioning, validation, and deployment activities for new or updated software and automation solutions.<br>• Analyze equipment and process data to identify trends, support predictive maintenance efforts, and recommend operational improvements.<br>• Create clear technical documentation, including diagrams, procedures, test plans, and troubleshooting references.<br>• Support initiatives involving cloud platforms, edge computing, remote connectivity, and cybersecurity practices for industrial systems.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
<p>We are looking for a Customer Service Representative to support day-to-day client interactions and order processing for a team based in Pennsylvania. This Contract to hire position is ideal for someone who communicates clearly, handles a steady volume of inquiries effectively, and maintains accuracy while entering customer information and requests. The person in this role will help create a positive service experience by responding promptly to inbound contacts and assisting with follow-up outreach when needed. Fully on-site Monday- Thursday 8-4:30, Friday 7:30-4.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, courteous assistance with questions, requests, and general support needs.</p><p>• Accurately enter customer orders and related details into company systems while maintaining a high level of data quality.</p><p>• Manage service inquiries from start to finish by gathering information, clarifying customer needs, and documenting each interaction appropriately.</p><p>• Place outbound calls as needed to confirm order information, provide updates, or resolve open customer issues.</p><p>• Coordinate with internal teams to address customer concerns efficiently and ensure requests are handled in a timely manner.</p><p>• Maintain organized records of calls, order activity, and service outcomes to support consistent communication and follow-through.</p><p>• Deliver attentive support that reflects company service standards and helps build strong customer relationships.</p>
We are looking for an Invoicing Specialist to support accurate and timely billing operations in Pittsburgh, Pennsylvania. This role is ideal for someone who thrives in a detail-focused environment, can balance multiple priorities, and works well across departments to keep invoicing processes running smoothly. The position offers the opportunity to contribute to daily financial operations while helping improve workflow efficiency and service quality.<br><br>Responsibilities:<br>• Create and distribute customer invoices promptly while verifying billing details for accuracy and completeness.<br>• Partner with customer service and sales teams to process invoice requests correctly and ensure supporting information is aligned.<br>• Work with accounting and internal stakeholders to investigate discrepancies, resolve billing concerns, and maintain smooth payment workflows.<br>• Manage a high volume of invoicing activity while staying organized and meeting deadlines in a fast-paced setting.<br>• Maintain accurate account records, purchase order details, and related documentation to support billing and reconciliation activities.<br>• Enter order and billing information into internal systems with a strong focus on data accuracy and consistency.<br>• Build productive working relationships with teammates and contribute to a cooperative, solutions-oriented team environment.<br>• Identify opportunities to streamline invoicing procedures and support ongoing process improvements.<br>• Assist with additional administrative or accounting-related duties as needed to support business operations.
We are looking for a dependable Test Center Administrator to support a busy testing site in Pittsburgh, Pennsylvania. This is a Contract position expected to run for 1-2 months while permanent staff completes training, and it will remain part-time at approximately 20 hours per week with the possibility of additional hours as needed. The person in this role will help create a secure, organized, and welcoming environment for exam candidates while adapting to a flexible schedule that may include Saturdays, occasional evenings, and varying weekday shifts.<br><br>Responsibilities:<br>• Welcome test takers upon arrival, confirm their identity, and guide them through the check-in process with professionalism and care.<br>• Enforce testing procedures by conducting required security screenings and following established protocols throughout each exam session.<br>• Observe candidates during testing to protect exam integrity and respond promptly to concerns or irregular situations.<br>• Keep the testing room, materials, and equipment secure at all times to support a fair and controlled exam environment.<br>• Document incidents clearly and escalate issues when situations fall outside standard operating guidelines.<br>• Provide candidates with a calm, respectful experience by answering questions, offering direction, and maintaining an orderly atmosphere.<br>• Support daily site operations through routine administrative tasks such as scanning, clerical work, and general front desk assistance.<br>• Assist with basic handling of testing equipment and materials, including preparing items for shipment or setting up materials as needed.<br>• Work a variable schedule based on site needs, including Saturday coverage and occasional evening or Sunday hours when required.
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments.<br><br>Responsibilities:<br>• Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests.<br>• Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards.<br>• Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations.<br>• Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement.<br>• Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes.<br>• Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations.<br>• Prepare and maintain performance reports related to productivity, service levels, and customer experience results.<br>• Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.