We are looking for a dedicated Housing Assistant to join our team in Spring Valley, New York. This long-term contract position offers an excellent opportunity to provide administrative support and deliver exceptional customer service to residents. The role requires a tech-savvy individual who is comfortable handling challenging situations with professionalism and care.<br><br>Responsibilities:<br>• Provide administrative support to ensure smooth daily operations in the housing department.<br>• Assist residents with inquiries and address concerns in a courteous and empathetic manner.<br>• Utilize software tools and state guidelines effectively, following comprehensive training.<br>• Maintain accurate records and documentation related to housing programs and resident interactions.<br>• Communicate with residents professionally, including those experiencing challenges, to resolve issues.<br>• Collaborate with team members to ensure compliance with housing policies and procedures.<br>• Support leasing activities by managing applications and providing relevant information to prospective residents.<br>• Monitor and update housing databases to ensure information is current and organized.<br>• Handle a variety of administrative tasks, including scheduling and correspondence.<br>• Contribute to a positive and welcoming environment for residents and staff alike.
