<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
We are looking for a detail-oriented Legal Assistant to join our team in Southfield, Michigan. This role is ideal for someone with experience in litigation and class action cases who excels in managing deadlines and coordinating schedules. You will play a vital role in supporting attorneys and ensuring smooth legal operations.<br><br>Responsibilities:<br>• Prepare and file legal documents, including federal court filings, with utmost accuracy.<br>• Manage e-filing processes for litigation and class action cases.<br>• Coordinate and maintain attorneys' calendars by scheduling meetings, court dates, and deadlines.<br>• Ensure compliance with all court filing requirements and procedures.<br>• Assist in drafting and proofreading legal correspondence and case materials.<br>• Organize and maintain case files and legal documentation systematically.<br>• Communicate effectively with court staff and external parties regarding case-related matters.<br>• Support attorneys during litigation processes by conducting research and gathering necessary information.
<p>We are looking for a dedicated Patient Access Specialist to join our team in East China, Michigan. In this long-term contract role, you will be responsible for ensuring seamless patient registration and access processes while delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to navigate medical billing and insurance procedures effectively. This role will be from 11p-730a M-F.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient registration processes, including verifying information and ensuring accuracy.</p><p>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and billing concerns.</p><p>• Collaborate with clinical teams to optimize protocols and ensure efficient operations.</p><p>• Provide support for financial procedures such as deductible calculations and copays.</p><p>• Maintain accurate documentation and labeling within computer systems.</p><p>• Assist patients with understanding medical coverage and resolving access-related issues.</p><p>• Perform receptionist duties, including greeting patients and directing them as needed.</p><p>• Execute clerical tasks such as typing, filing, and protocol management.</p><p>• Ensure compliance with clinical trial operations and related procedures.</p><p>• Support ad hoc financial and administrative tasks as required.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in East China, Michigan. In this long-term contract role, you will be responsible for ensuring seamless patient registration and access processes while delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to navigate medical billing and insurance procedures effectively. This role will be from 7:00a-3:30p M-F.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient registration processes, including verifying information and ensuring accuracy.</p><p>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and billing concerns.</p><p>• Collaborate with clinical teams to optimize protocols and ensure efficient operations.</p><p>• Provide support for financial procedures such as deductible calculations and copays.</p><p>• Maintain accurate documentation and labeling within computer systems.</p><p>• Assist patients with understanding medical coverage and resolving access-related issues.</p><p>• Perform receptionist duties, including greeting patients and directing them as needed.</p><p>• Execute clerical tasks such as typing, filing, and protocol management.</p><p>• Ensure compliance with clinical trial operations and related procedures.</p><p>• Support ad hoc financial and administrative tasks as required.</p>
We are looking for a skilled Legal Secretary to join our team in Southfield, Michigan. In this long-term contract position, you will provide vital support to a Senior Attorney, ensuring seamless workflow and organization. This role is ideal for someone with experience in litigation who thrives in a fast-paced legal environment.<br><br>Responsibilities:<br>• Coordinate and schedule depositions, managing all related logistics to ensure smooth proceedings.<br>• Maintain accurate and organized case files, ensuring all documentation is up-to-date and easily accessible.<br>• Prepare legal documents and correspondence, adhering to strict deadlines and formatting requirements.<br>• Assist with litigation tasks such as drafting pleadings and reviewing case materials.<br>• Utilize Microsoft Excel to track case details, deadlines, and other critical information.<br>• Support the Senior Attorney by managing daily schedules and prioritizing tasks effectively.<br>• Communicate professionally with clients, witnesses, and court personnel to facilitate case progress.<br>• Handle medical malpractice-related documentation and processes with precision and confidentiality.<br>• Ensure compliance with legal procedures and firm policies in all tasks performed.<br>• Troubleshoot administrative challenges and implement solutions to improve workflow efficiency.
<p>We are looking for a skilled Paralegal/Legal Assistant to join our team in Plymouth, Michigan. This is a long-term contract position, providing an excellent opportunity to contribute to a dynamic legal environment while supporting crucial administrative functions. The role requires a detail-oriented individual with strong organizational skills to manage various legal tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and draft legal pleadings and documents using established templates and guidelines.</p><p>• Handle electronic filing (e-Filing) of legal documents with courts and other relevant entities.</p><p>• Manage court filings and ensure timely submission of required paperwork.</p><p>• Organize and maintain schedules, including calendar management for attorneys and legal proceedings.</p><p>• Transcribe dictation accurately and promptly to support legal documentation.</p><p>• Collaborate with attorneys and legal professionals to ensure all administrative needs are met.</p><p>• Maintain and update legal records and files with precision and confidentiality.</p><p>• Communicate effectively with court personnel, clients, and other stakeholders as necessary.</p><p>• Conduct routine administrative tasks to support the smooth operation of the legal team.</p>
<p>The Investment Accountant is responsible for the accurate accounting, reporting, and analysis of the company’s investment portfolio in compliance with NAIC Statutory Accounting Principles (SAP), GAAP, and state insurance regulations. This role supports timely reconciliation of custodial investment activity, preparation of statutory and GAAP financial statements, and oversight of complex investment reporting including bonds, mortgages, and alternative assets. The Investment Accountant partners closely with investment management, external auditors, and regulatory bodies to ensure proper valuation, classification, disclosure, and compliance across all investment-related financial reporting, while leveraging investment accounting systems and analytics tools to deliver accurate, transparent, and compliant results.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile custodial feed activity within the investment management system and post monthly transactions to the finance system.</p><p>• Prepare and review statutory financial statements, including investment schedules such as Schedule D, Schedule B, and Schedule BA.</p><p>• Compile detailed investment reports and financial statements, including monthly, quarterly, and annual documentation with supporting analysis.</p><p>• Ensure compliance with state insurance regulations and statutory accounting principles for investment classification, valuation, and reporting.</p><p>• Respond to inquiries from external auditors, regulatory bodies, and other stakeholders regarding investment-related matters.</p><p>• Provide footnote disclosures and supporting documentation for investment-related financial statements.</p><p>• Develop solutions to complex accounting challenges and business problems within the investment portfolio.</p><p>• Coordinate with external auditors and regulatory agencies during examinations and inquiries related to investment activities.</p><p>• Utilize Clearwater Analytics to aggregate data, reconcile investment portfolios, monitor compliance, and report on performance.</p><p>• Collaborate with the investment management team to document transactions, assess fair value, and analyze credit loss under applicable models.</p>
We are looking for a skilled HR Coordinator to join our team on a contract basis in Farmington Hills, Michigan. This role is ideal for someone with strong attention to detail, organizational, and communication skills, who thrives in a fast-paced environment. As an HR Coordinator, you will play a key role in supporting HR operations and ensuring compliance with company policies.<br><br>Responsibilities:<br>• Manage employee records and ensure data accuracy within HR systems, including ADP Workforce Now and Ceridian Dayforce.<br>• Coordinate recruitment processes, including job postings, candidate communication, and scheduling interviews.<br>• Conduct background checks and assist with onboarding activities to ensure a smooth transition for new hires.<br>• Support benefit administration by handling inquiries and processing enrollments or changes.<br>• Audit HR policies and procedures to ensure compliance with legal standards and company guidelines.<br>• Assist in the preparation of HR reports and metrics, providing insights to support decision-making.<br>• Collaborate with team members to improve workflows and enhance employee experiences.<br>• Address employee concerns and questions related to HR policies, benefits, and procedures.<br>• Maintain confidentiality and security of sensitive employee information.<br>• Participate in special HR projects, ensuring timely and accurate completion.
We are looking for a detail-oriented Legal Assistant to join our team in Southfield, Michigan. This role involves providing comprehensive support for litigation tasks, ensuring accuracy and efficiency in legal procedures. The ideal candidate will have experience in civil litigation and a strong ability to manage schedules and deadlines.<br><br>Responsibilities:<br>• Prepare and file legal documents electronically, ensuring compliance with court requirements.<br>• Manage calendars and schedules for attorneys, including deadlines and court appearances.<br>• Draft and edit legal documents, correspondence, and reports with precision.<br>• Coordinate with clients and other parties involved in litigation to facilitate smooth communication.<br>• Conduct research to support legal arguments and case preparation.<br>• Maintain organized records of case files and documentation for easy access.<br>• Assist with court filings and ensure timely submission of all required documents.<br>• Provide administrative support by handling phone calls, emails, and scheduling meetings.<br>• Collaborate with attorneys to ensure cases progress efficiently and meet deadlines.
We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience.<br>• Manage a multi-line phone system, directing calls efficiently and providing accurate information.<br>• Handle inbound calls, addressing inquiries and routing them to the appropriate departments.<br>• Maintain and organize the front desk area to uphold a tidy and presentable workspace.<br>• Support administrative tasks, including scheduling and document preparation.<br>• Operate a switchboard system with up to ten phone lines, ensuring seamless communication.<br>• Collaborate with team members to assist in tax preparation processes.<br>• Ensure timely and accurate communication within the office to support daily operations.
We are seeking an experienced HR Payroll specialist to oversee and manage payroll operations within a dynamic work environment. This long-term contract position is based in Livonia, Michigan, and requires expertise in handling multi-state payroll processes and managing payroll for a large workforce. The ideal candidate will demonstrate strong leadership skills and a proven ability to ensure accuracy and compliance in payroll operations.<br><br>Responsibilities:<br>• Manage full-cycle payroll processes, ensuring timely and accurate completion of payroll activities.<br>• Oversee multi-state payroll operations, including compliance with varying state regulations.<br>• Utilize ADP Workforce Now to streamline payroll tasks and maintain accurate employee records.<br>• Process bi-monthly payroll for a workforce exceeding 500 employees.<br>• Ensure compliance with federal, state, and local payroll regulations.<br>• Address and resolve payroll discrepancies or employee inquiries promptly and efficiently.<br>• Collaborate with HR and finance teams to align payroll operations with organizational goals.<br>• Implement best practices for payroll management to improve efficiency and accuracy.<br>• Generate payroll reports and provide insights to support decision-making processes.<br>• Train and mentor team members on payroll procedures and systems.
We are looking for an Administrative Assistant to provide high-level support to the Vice President at a Metro Detroit College. This position requires strong organizational skills, bilingual proficiency, and the ability to manage complex schedules and travel arrangements. As a long-term contract role, this opportunity is ideal for candidates seeking stability and growth in an academic environment.<br><br>Responsibilities:<br>• Coordinate and manage the Vice President's calendar, ensuring all engagements are accurately scheduled.<br>• Arrange travel plans, including transportation and accommodations, while adhering to budget and preferences.<br>• Organize and oversee conference logistics, including setup, scheduling, and post-event follow-up.<br>• Prepare and edit correspondence, reports, and documents using Microsoft Word and other tools.<br>• Utilize Microsoft Excel to maintain and analyze data for administrative tasks.<br>• Manage email communications, prioritizing and responding to messages as needed.<br>• Perform general office duties such as copying, filing, and data entry with accuracy and thoroughness.<br>• Set up and clean conference rooms for meetings and events, ensuring a well-maintained environment.<br>• Implement organizational systems, such as color coding, to streamline office processes.<br>• Provide support with Microsoft PowerPoint for presentations and other visual materials.
<p>We are looking for an experienced Legal Assistant for a prominent Metro Detroit law firm. This role requires a detail-oriented individual who is skilled in litigation support. This role has the ability to be on a mostly remote basis after becoming acclimated. <strong>Must live within a commutable distance. Will not consider candidates outside of Michigan. </strong></p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit court filings through electronic systems for both state and federal cases.</p><p>• Provide litigation support, including drafting legal documents and assisting with case management.</p><p>• Manage and maintain calendars to ensure timely scheduling of meetings, deadlines, and court appearances.</p><p>• Coordinate schedules and appointments for attorneys and other stakeholders.</p><p>• Perform various paralegal tasks to support the legal team effectively.</p><p>• Adapt to remote work arrangements following an initial acclimation period.</p><p>• Conduct legal research and assist in compiling case-related information.</p><p>• Ensure all documentation is accurately filed and organized for easy access.</p><p>• Communicate efficiently with clients, courts, and legal professionals to facilitate case progress.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Southfield, Michigan. This part-time position offers a flexible schedule, requiring 24 hours per week, and is structured as a Contract to permanent employment opportunity. The ideal candidate will have previous experience in accounts payable processes and be proficient in handling vendor invoices, expense reports, and financial documentation.<br><br>Responsibilities:<br>• Audit and process expense reimbursement requests with precision and accuracy.<br>• Review and post freight billing invoices, including those from FedEx and other shipping providers.<br>• Validate imported vendor invoices by cross-checking them against original documentation.<br>• Assist with accounts payable check runs and ensure timely disbursement of payments.<br>• Maintain organized records of accounts payable transactions and payment documentation.<br>• Retrieve and compile documentation for audits and compliance purposes.<br>• Provide accounting support to managers and financial staff as needed.<br>• Collaborate with other accounts payable team members to ensure smooth operations.<br>• Utilize Concur and SAP systems effectively to manage accounts payable tasks.
Our client is a growing law firm seeking an experienced Legal Assistant to support the firm's growing litigation practice. This position offers an excellent opportunity to develop your career in a highly respected organization offering a collegial work environment.<br><br>Responsibilities:<br><br>Provide administrative support to attorneys, including calendar management, document preparation, and file organization.<br>Prepare and file legal documents, such as pleadings, motions, and discovery requests.<br>Assist with case management, including scheduling appointments, preparing for depositions, and organizing exhibits.<br>Maintain client files, ensuring accuracy and confidentiality.<br>Communicate effectively with clients and court personnel.<br><br>Qualifications:<br><br>High school diploma or equivalent.<br>At least two years of legal assistant experience preferred.<br>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).<br>Strong organizational and time management skills.<br>Excellent written and verbal communication skills.<br>Attention to detail and accuracy.
We are looking for a detail-oriented and proactive Paralegal to join our team in Southfield, Michigan. This role involves providing critical support to attorneys specializing in insurance defense and litigation matters. The ideal candidate will bring expertise in legal drafting, trial preparation, and case management to ensure efficient and accurate legal processes.<br><br>Responsibilities:<br>• Support attorneys in insurance defense and litigation cases by conducting thorough legal research and preparing case materials.<br>• Draft legal documents, including discovery responses, pleadings, and correspondence, ensuring accuracy and compliance with legal standards.<br>• Manage case files and maintain organized records using case management software.<br>• Assist in trial preparation by gathering evidence, preparing exhibits, and coordinating witness schedules.<br>• Monitor deadlines and court requirements to ensure timely filings and adherence to procedural rules.<br>• Collaborate with attorneys to develop effective strategies for case resolution.<br>• Conduct discovery processes, including document review and analysis.<br>• Communicate effectively with clients, opposing counsel, and court personnel to facilitate case progression.<br>• Provide administrative support for litigation proceedings, including scheduling and maintaining calendars.
We are looking for a skilled Legal Secretary to support a dynamic law firm in Troy, Michigan. In this role, you will provide essential assistance with legal documentation, administrative tasks, and trial preparation. This opportunity is ideal for someone with strong organizational skills, a keen eye for detail, and extensive experience in litigation.<br><br>Responsibilities:<br>• Draft and prepare legal documents, including summons, complaints, and notices, ensuring accuracy and compliance.<br>• Manage and compose standard correspondence and other legal-related documents.<br>• File court documents with federal and state courts, adhering to established protocols and deadlines.<br>• Maintain detailed records and coordinate follow-ups with process servers to ensure smooth operations.<br>• Review and proofread legal documentation to guarantee consistency and precision.<br>• Perform administrative duties such as photocopying, organizing files, and managing outgoing mail.<br>• Apply knowledge of legal terminology to support tasks and communications effectively.<br>• Handle calendar management to schedule meetings, court dates, and other critical appointments.<br>• Safeguard sensitive information and uphold confidentiality in all interactions.
<p><strong>Job Responsibilities:</strong></p><ul><li>Assist customers in selecting merchandise based on their needs and preferences.</li><li>Maintain a clean and organized store environment to enhance the shopping experience.</li><li>Operate cash registers and process transactions accurately and efficiently.</li><li>Provide product knowledge and answer inquiries to help customers make informed purchasing decisions.</li></ul><p><br></p>
Non-Profit Client in Ann Arbor hiring an Accounting Assistant with at least 2 solid years of experience. 100% onsite Monday-Friday, 8am to 4pm. Pay up to $24/hr. Only those who qualify will be considered. <br><br>Duties:<br>Daily bank deposits (multiple organizations and banks)<br>Including proper identification and classifications from multiple sources and document in excel<br>Download and email credit card statements (with redactions)<br>Daily mail sorting and distribution<br>AP filing<br>Receiving of Purchase Orders in the financial system (Great Plains)<br>Printing of packing slips for AP matching<br>Contacting vendors to schedule payments by credit card<br>Downloading and saving monthly reports from Great Plains to the network<br>General Ledger Detail Reports<br>New Vendor Reports
We are looking for a skilled AP Accountant to join our team on a contract basis in Livonia, Michigan. This position offers an excellent opportunity to apply your expertise in bookkeeping and accounting processes, ensuring the accurate management of financial transactions. If you have a strong background in accounts payable, accounts receivable, and QuickBooks, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the full cycle of bookkeeping tasks, including accounts payable and accounts receivable.<br>• Utilize QuickBooks to maintain accurate financial records and process transactions.<br>• Reconcile bank statements to ensure financial data integrity.<br>• Prepare and review financial reports for management.<br>• Handle invoice processing and payment scheduling in a timely manner.<br>• Maintain organized records of financial documentation.<br>• Monitor and resolve discrepancies in accounting entries.<br>• Assist in audits by providing necessary documentation and information.<br>• Ensure compliance with accounting standards and regulations.<br>• Collaborate with team members to support overall financial operations.
