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1 result for Records Specialist in Troy, MI

Collections Specialist

Wixom, MI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable activities for our team in Wixom, Michigan. This position focuses on managing outstanding balances, maintaining accurate financial records, and working collaboratively across departments to address account issues. The ideal candidate brings strong follow-through, sound judgment, and a detail-oriented approach to customer communication while helping improve collection performance and process efficiency. Responsibilities: • Track account activity and keep collection records current, organized, and accurate. • Review aging data regularly and take timely action to follow up on overdue customer balances. • Work with management to address escalated accounts and help resolve situations involving greater financial risk. • Oversee customer hold status by coordinating with internal teams to confirm account standing and determine appropriate next steps. • Apply incoming payments accurately and maintain the integrity of accounts receivable subledger information. • Support period-end accounting tasks by assisting with month-end and year-end accounts receivable close activities. • Verify that financial documentation is complete, accurate, and consistent with internal accounting expectations. • Safeguard sensitive customer account information by handling records with discretion and care. • Recommend practical improvements that strengthen collection workflows and increase operational efficiency.
2026-05-05T00:00:00Z